Design

A Well-Designed Business™ | Interior Design | Designers | Business |Interior Design Success

LuAnn Nigara

In today's world being a talented interior designer isn't enough to ensure that you have a profitable and successful interior design business. Design school doesn't always teach you the critical business skills to be sure your interior design business be everything you imagined it would be! A Well Designed Business is here to fill in the gaps and give you real live business skills from some of the top interior designers. Your host, LuAnn Nigara shares her 35 years of success in the interior design industry, and she finds the most successful guests to share their interior design business best practices.

Episodes

242: Carla Aston - How To Grow Your Interior Design Blog, Intentionally
01:09:29
2017-10-09 10:35:22 UTC 01:09:29
242: Carla Aston - How To Grow Your Interior Design Blog, Intentionally

LuAnn is really happy to have Carla Aston as her guest on today's show! Many of you may know Carla from her Design Blog, Designed With Carla Aston, where twice a week, she shares quality content and also her passion for Interior Design, with her two hundred thousand loyal followers. When Carla's inbox started getting really full of questions and messages from her readers, she branched out and started doing E-Consultations, where she personally and intentionally addresses home owner's questions about Design, via email. Then Carla realized that if she made E-Books on the same topics and dilemmas, with the same solutions as her E-Consultations, she would be able to sell these on her website too. Listen in now, to find out more about Carla, her Consultations, and her E-Books.

Carla, a very smart lady,  obtained a B.F.A. In Interior Design and then spent nine years working in Architectural Design Firms, both large and small. Since then, Carla and her family have lived in Norway and Australia, which has really given her a great perspective on culture, lifestyle, architecture, and design, all of which she brings to both her business and her blog. Carla has invested time and money and she has built her career very intentionally, so listen in, because you are really going to love the way she explains all of this, on the show today.

Show highlights:

  • Carla, who has a really clear and perfectly laid out website, explains why she likes to educate her clients, prior to working with them.
  • Carla explains how she tailored her business over the years, to become a perfect fit for her.
  • Carla explains where her Designed In A Click E-Consultation service came from and how works.
  • Carla explains her alternative service, Designed By Styling.
  • Carla explains all about her ninety minutes Designed With A Consultation service, which is done in the way that she really prefers to do things.
  • Carla discusses the purpose behind the Outlet Area on her website, which mostly consists of PDF's on various topics that she's dealt with in her blog posts, available for between $10 and $12.
  • Carla talks about which of her services provide the best revenue streams.
  • The value in re-purposing certain content, that has already been used on your website.
  • Carla discusses the biggest piece that she's selling currently, a nineteen-page PDF based on her own experiences, which deals with the issues and concerns that Designers tend to have when doing consultations.
  • Carla discusses the components of her successful blog, Designed With Carla Aston, which is really a huge catalog and also the gateway to everything that Carla is selling.
  • The branding mistake that Carla made, prior to getting started on her new, improved platform.
  • What really drives Carla.
  • The Consultant/Coach that Carla hired for the first few years before she found her own, unique voice.
  • The most common questions that Carla gets from Designers.
  • Carla's advice for a Designer who lives far out, in a rural area.
  • Carla's plans for the future.

Links:

Email: Carla@CarlaAston.com Her social: https://www.instagram.com/carlaaston/ https://twitter.com/search?q=carla%20aston&src=typd Her website: CarlaAston.com

241: Power Talk Friday: Acuity Scheduling - Gavin Zuchlinski - Explains How He Can Help Organize Your Interior Design Firm
51:10
2017-10-09 10:35:23 UTC 51:10
241: Power Talk Friday: Acuity Scheduling - Gavin Zuchlinski - Explains How He Can Help Organize Your Interior Design Firm

Welcome to another Power Talk Friday! Today we are very happy to have Gavin Zuchlinski on the show.  He is the founder of Acuity Scheduling, which is the slickest way for businesses to automate and manage their appointments online because it actually allows your clients to schedule themselves.  LuAnn has an inkling that the features of Acuity Scheduling may be even better than the one she's using, so she may be switching over... Listen in to find out more.

Gavin is a self-professed Tech Geek and an Espresso maniac, and he's also a really fun guy who truly and wholeheartedly believes that business should be fun. Acuity Scheduling currently supports over fifty thousand businesses, all of the different sizes, from solo-preneures to major corporations with thousands of employees. They have a really efficient Customer Service Department and their focus is on making life way easier for entrepreneurs and business owners. Listen in now to find out how Acuity Services could make your life much easier and help you run your business.

Show highlights:

  • Gavin explains what his company does, to help you to run your business.
  • How you can customise this service to suit your specific requirements.
  • How this service can really help you to be prepared and allow you to be more efficient.
  • Gavin discusses the different ways that you could use this service.
  • You could even embed Acuity on your website.
  • How a potential client could actually schedule an appointment with you, online.
  • How the service can make it easier for you to connect with potential clients and coordinate appointment times.
  • About forty percent of all appointments are booked after hours when businesses are already closed for the day.
  • How this service can help you to follow through with a potential client and convert.
  • Even if you don't yet have a website, you can still use this service.
  • You can even filter different kinds of requests for appointments to different parts of your calendar.
  • How to set up and manage different appointment types.
  • Getting reminder emails for your appointments.
  • The monthly charges for the various services.
  • What you can get from Acuity Scheduling, absolutely free.
  • How you could give gift certificates via this service.
  • You can customise this service with your own logos.
  • Gavin explains how he initially came up with this service, to help his Mom.
  • The six-hour work days for Gavin's Customer Support teams.

If you'd like to try Acuity out, go to www.acuityscheduling.com/luann for an extended 45-day trial. (It's normally only for 14 days.)

Links:

https://www.facebook.com/acuityscheduling http://twitter.com/AcuitySchedulin   https://www.linkedin.com/in/gavin-zuchlinski-30b06885

240: Face Book Coaching Session #5 - How To Set Up & Manage a FB Group For Your Interior Design Business
44:34
2017-10-09 10:35:23 UTC 44:34
240: Face Book Coaching Session #5 - How To Set Up & Manage a FB Group For Your Interior Design Business

Today's show is another in our Facebook Coaching Sessions Series, where we're tackling the various aspects of Facebook and how to best leverage them, for your Interior Design Firm.

Today's guest is Marc Mawhinney and he is particularly skilled at working with Facebook Communities, so today, he will be discussing the best ways to go about setting these up and he also discusses the different nuances of Facebook Communities. At the end of the show, you will hear about the course that Marc is offering, called Facebook Gold. Listen in to find out more.

Marc, a lifelong entrepreneur, is a Coach for Coaches. He does this through his programs, via his Podcast, Natural Born Coaches and also through his particularly successful Facebook Group, The Coaching Jungle. When LuAnn asked the peeps in her Podcast tribe about who is really good at creating Facebook Community Groups and Facebook Pages,  Marc was the man that everyone told her to invite. So, today, we are going to be finding out from him all about Consumer Facing Facebook Groups, where you would be helping and teaching consumers about Interior Design, hopefully with the end result that they would hire you, to be their Interior Designer. Listen in now, as Marc explains some great strategies for setting up a really vibrant Facebook Group.

Show highlights:

  • Marc uses a great analogy to clear up some of the confusion around the differences between Facebook Business Pages, Facebook Group Pages, Facebook Fan Pages and Facebook Public Pages.
  • How Marc's personal Facebook profile has changed since Facebook has become his business.
  • A Facebook Group as really a great way to build your business.
  • Why size isn't everything, with a Facebook Group.
  • What Marc would do to build a community for a brick and mortar Interior Design business.
  • Setting up your Facebook Group and making sure that you have the right keywords in the title.
  • How often you need to show up, in your Facebook Group.
  • The most powerful kinds of Facebook Groups.
  • Why monetizing your Facebook Group, or your Podcast, is really the way to go.
  • Some great tips for starting a Facebook Group.
  • The three choices that you will have when starting your Facebook Group.
  • When a Secret Facebook Group would be an appropriate choice.
  • When a Closed Group would be a good idea.
  • Setting up the rules for your Group.
  • Giving great value on your Facebook Group.
  • Why Marc has Promotion Fridays in his Group.
  • Why Marc suggests having Theme Days, on your Facebook Group.
  • How to let people know about your Facebook Group, if you're starting from scratch and how to get people to engage with you, once your Group has been set up.
  • Why you shouldn't just add people to your Group, without asking them.
  • You can access Marc's Facebook Gold Course, to help you set up your own Facebook Group, through windowworks-nj.com/facebookgold. (It has a 60-day money back guarantee.)

 Links:

Marc's Facebook Group: www.theccoachinjungle.com

His Email: marc@naturalborncoaches.com

His website: http://www.naturalborncoaches.com

239: Katharine Earnhardt - How to Advise Your Clients on Art
01:04:49
2017-10-09 10:35:23 UTC 01:04:49
239: Katharine Earnhardt - How to Advise Your Clients on Art

Today we have Katharine Earnhardt on the show! She is the Principal of Mason Lane Art Advisory in Brooklyn. Keeping up with the art world is actually a full-time job, so today, Katherine explains why it would be to your advantage, as a Designer, to work with someone like her, who really knows and understands what to know and where to go when selecting art. Listen in now to find out more about Katharine and how she assists Interior Designers with getting art for their clients. Katharine has a B.A. in Art History and Economics from William College, and she also has an M.A. in Art Business from Sotheby’s Institute. Katharine learned about what drives a world-class museum through working in MoMA’s Management office (Museum of Modern Art). She later worked at an entrepreneurial hub of Christie's, where she was leading the business development in New York, London, and Singapore. She then moved on to lead business development at Gurr Johns, a global art

Katharine has a B.A. in Art History and Economics from William College, and she also has an M.A. in Art Business from Sotheby’s Institute. Katharine learned about what drives a world-class museum through working in MoMA’s Management office (Museum of Modern Art). She later worked at an entrepreneurial hub of Christie's, where she was leading the business development in New York, London, and Singapore. She then moved on to lead business development at Gurr Johns, a global art appraisal, and advisory that handles art, jewelry, and wine among other valuables. Katharine is very well versed in Art History and the art market. Through her new program, Mason Lane Partners, she shares her expertise with other Interior Designers, (just like you) so you are well equipped to increase scope, source art and finish a space. Listen in to find out more about the kind of assistance that Katharine offers to Interior Designers, through Mason Lane.

Show highlights:

  • Katharine talks about the Interior Design Forum, called In The Mason, that she hosts in her living room. It's a really great networking opportunity!
  • The pain points around buying art that Katharine helps and educates Interior Designers and her clients with.
  • How Katharine helps people to spend smart when buying art.
  • The aspects of art that go beyond the aesthetics, which can really add to the quality of the piece and also to how one feels about the work.
  • The value in educating your client about the meaning behind an artwork and why it's actually worth the price.
  • Sometimes a client doesn't need new art, they could just rearrange, or re-frame what they already have.
  • The ideal height to hang your artworks- a great place to start!
  • Katharine's upcoming Webisode, where she goes through the kinds of problems that Designers tend to face when advising their clients about art. Go to masonlaneart.com to sign up.
  • Why Katharine created her Webisode.
  • Some great tips for you, from Katharine's Webisode.
  • The best places for you, as Designers, to source art.
  • Some great online resources for art.
  • The actual point behind, and what you will get from working with Mason Lane Partners.
  • How Katharine really saves a lot of money for Interior Designers.
  • A really fun rule around the use of color, form, and design.
  • Coordinating the light fixtures with the art.
  • A frame can really make or break a piece of art!
  • Some tips for creating professional-looking gallery walls- they really take a lot of planning.

Links:

Katharine's website: www.masonlaneart.com

Katharine on Instagram: masonlane_art. Katharine will make it known on Instagram when her Webisode series will be available.

238: Power Talk Friday - Stephan Spencer - How To Build Traffic to Your Interior Design Website
01:10:16
2017-10-09 10:35:24 UTC 01:10:16
238: Power Talk Friday - Stephan Spencer - How To Build Traffic to Your Interior Design Website

Welcome to today's episode of Power Talk Friday! LuAnn is very excited to introduce Stephan Spencer, who she spent a short time with,  just a couple of weeks ago at the chaotic, yet exhilarating Podcast Movement in Anaheim. LuAnn and Stephan first met in a Mastermind about the future of podcasting, which was given by LuAnn's friend, Edie Burke. When Stephan placed a copy of his (really thick) book on the table, LuAnn didn't think she would ever be able to understand any of it and that really made her want to get to know what goes on in his brain. She's been looking forward to having him on the show ever since then, so listen in now!

Stephan is an SEO expert and a best-selling author who has written has three books, all published by O'Reilly. They are The Art Of SEO, Social E-Commerce, and Google Power Search. In 1995, Stephan founded a multi-national SEO Agency, called Net Concepts, which he sold in 2010. His client list includes Zappos, Sony, Quicksilver, and Chanel.  He also has two Podcasts, the one is called The Optimised Geek and the other is Marketing Speak. Today Stephan answers some of LuAnn's questions, which are related to SEO and to Stephan, as both a Podcast Host and a seasoned Podcast Guest. He also talks about his Podcast, The Optimised Geek, where he spends time speaking to people about how to improve their health and their wealth and also about how to reboot their lives. Listen in now, to find out more about Stephan, his Podcasts, and SEO and also to get some really actionable tips.

Show highlights:

  • Stephan shares his really inspiring story about Tony Robbins, who became a catalyst for Stephan's own 'life reboot'.
  • What Stephan gained from having been part of Tony Robbins's amazing Platinum Partnership, for three years.
  • Stephan explains what SEO does and why it really matters.
  • Some of the ways that you can enhance your SEO, to really stand out from the rest.
  • Google will reward you for having really remarkable content in your website.
  • What Stephan needed to do, in terms of SEO, in order to appear on TV.
  • Using a dog to create a hook, to increase the emotional content of a TV segment.
  • Stephan explains the kind of 'R and D' that he does, in order to find inspiration for the very best content.
  • Using BuzzFeed to inspire you.
  • How to create the kinds of connections that will become 'the rising tide that lifts all boats'.
  • The two processes that Stephan does in tandem, to help him with the discovery of the amazing content that he's created.
  • Who Google sees as the really big influencers. (Stephan calls them the Linkeratti!)
  • Pitchbox- a tool that Stephan uses regularly.
  • Identifying the content that's linked to the influencers- these will all be powerful links for you to use.
  • Writing authentic blog posts that are actually geared towards the big influencers.
  • Creating a really solid pitch, with a great hook.
  • Pinterest- it has way more staying power than Instagram does.
  • Why Google hates guest posts and guest bloggers.
  • A great tool to see if what you're thinking of targeting, is actually going to be a popular keyword, or not. (moz.com/explorer)
  • The services that Stephan has to offer. You can contact him at stephanspencer.com

Links:

His email: stephan@stephanspencer.com

237: Claire Jefford- How To Get More Clients With Video Content
01:17:41
2017-10-09 10:35:24 UTC 01:17:41
237: Claire Jefford- How To Get More Clients With Video Content

Today we have Claire Jefford on the show! LuAnn knows that hundreds of the Interior Designers that are in the three different Facebook Groups she's in are really cheering like crazy now because they all know Claire from her Design and also from her inspiring leadership, so listen in to find out more!

Claire came into Interior Design in 2011, after a career in Human Resources and People Management. She found her way to Interior Design and then started her own firm. Her really exceptional organizational skills, combined with her drive, have contributed to the great success of her business, which is still fairly young. Now, in addition to Interior Design, Claire offers Coaching where she teaches other Designers to replicate her success. Although Claire has done some really great things in her career, today we will try to focus on a particular super power of hers- creating quality video content for her Design firm.  Her videos have a big part to play the success of both her firm and her Coaching business, so listen in now, as Claire shares some of her best tips for creating really professional video content, on today's show.

Show highlights:

  • Claire's incredible level of interaction, leadership, and expertise, on her Facebook Group, Interior Design Business Strategies.
  • What Claire's career in Human Resources involved and how it's informed her career in Interior Design.
  • Claire explains how she manages to produce her really professional looking videos- all by herself!
  • The difference between doing a Facebook Live and doing a Youtube video.
  • The importance of having a plan, ahead of time, for your video.
  • How and where Claire uses her videos on the services she offers. People really relate to them.
  • Claire explains some of the technical aspects of how she makes her videos.
  • You really don't need a fancy setup to make professional looking videos if you're using a smartphone.
  • If the content is good, people are going to watch, even if you don't look your best.
  • How Claire edits her videos and the software she uses to do that.
  • The numerous things that you can do with the Camtasia App.
  • Creating a moving video out of still pictures with Camtasia.
  • How long it took for Claire to become adept at using Camtasia. It really isn't that complicated.
  • How Claire cues herself when making her videos.
  • How Claire manages to re-use her video content from Youtube to Facebook Live, Instagram, or even to send to a client.
  • How to let people know where to find your videos.
  • The benefits of not being perfect.
  • The marketing value in producing a body of work on Youtube.
  • Why you need to keep asking your clients for reviews for your videos.
  • How Claire goes about asking her clients for reviews.
  • Claire's great, actionable tips for new Designers who don't yet have a portfolio.
  • All about Claire's soon to be launched a course on making videos. There will be a special launch price.
  • The great resources available for those of you who are looking for more in-depth information from Claire, on how to market your business through video. 

Links:

Claire's website: www.clairejefford.com

236: Shea McGee of Studio McGee Joins Me Today!!!!
01:07:37
2017-10-09 10:35:24 UTC 01:07:37
236: Shea McGee of Studio McGee Joins Me Today!!!!

LuAnn is extremely happy to let you know that she has Shea McGee, of Studio McGee, in the house today! It's been a long time coming, as she's a very busy lady, but she's here today, and you are not going to be disappointed, so listen in to find out about the journey that Shea's been on and the challenges she's faced.

If you're one of the few people who are not familiar with Shea, LuAnn assures you that she and her husband, Sid, truly are the real deal! They are the creators of Studio McGee and today you will hear how Shea realized, only after obtaining her degree in Public Relations, that what she really wanted, was to be doing Design, so she went back to school, to learn how to do that. Soon after, Shea found that she was attracting more projects than she'd ever before thought possible. She and Sid realized that with his business experience and her creative vision, they would really make an amazing team. So they decided to sell their home in California and move to Utah, where they put all their life savings on the line and started a business. Shea used the power of Instagram to grow the business and now, just less than three years later, they have over five hundred and forty thousand Instagram followers, a team of thirty, two multi-million dollar businesses (Studio McGee and McGee and Company) and they have projects all over the country. Listen in today and find out how Shea and Sid manage to run their operation and their family and also, the pro's and con's of working with a spouse.

Show highlights:

  • Shea explains how they have managed to get such great results, in such a short time.
  • How Shea and her husband manage their hectic work schedules and still find time to spend together, as a couple and to be parents to their two little girls.
  • The growing pains that Shea and Sid experienced, early on in their business, before they found their ideal way of working together.
  • The real importance of separating the roles of each spouse, in a business partnership.
  • Why you really need to sort out your personal dynamics, as a couple, before entering into a business relationship.
  • Some ways to create the necessary balance within your business. You don't have to do everything yourself!
  • Ways to divide up the different responsibilities, within a business.
  • Shea gives the backstory behind their really successful businesses.
  • How Shea stretched her content, to tell her story on Instagram when she first started out.
  • Why they made the move from California to Utah.
  • Shea talks about the initial dream that she and her husband shared, for their business.
  • Shea's advice for Designers wanting to step up above the noise, with Instagram.
  • Some tips to take a good and well-styled photo- one that stands out from the rest, in order to create a really great vignette.
  • How Shea creates her content for Instagram now, as compared with when she first started out.
  • Shea explains her strategic way of growing her Instagram following.
  • How Shea manages to keep up with the engagement on Instagram, with their really huge number of followers.
  • Where Shea draws her design inspiration from.

 Links:

Shea's website: www.studio-mcgee.com

235: Power Talk Friday - Tabitha Carro: How To Create Creative Content Using Your Smart Phone
01:05:35
2017-10-09 10:35:25 UTC 01:05:35
235: Power Talk Friday - Tabitha Carro: How To Create Creative Content Using Your Smart Phone

Welcome to today's episode of Power talk Friday! Tabitha Carro is the guest for today and she is the leader of Smart Phone Marketing School. LuAnn really struggles with so much of what it takes to be productive, in using a smartphone and she says she has ninety thumbs, so she's very excited about having Tabitha on this show today, to help her to figure some of this out. Listen in as Tabitha explains what to do, and apps that you can use, to add that extra little 'something' to your marketing, using your smartphone.

Tabitha's background is as a Certified Elementary School Teacher. She was also the owner of a Curriculum Design Business, from which she developed another business when she realized that she really needed to be able to do things quickly and easily, from her iPhone. She took the bull by the horns and taught herself all the necessary design techniques with the iPhone and so developed her new business, called Smart Phone Marketing School. Now, she has tons of content, videos and tutorials, to teach the people in her Facebook and Membership communities how and what apps to use, on their iPhone, to make their social media marketing way, way easier. She teaches where things are in an app and how to tap into them and get what you want. Listen in now, as Tabitha sheds some light on how to use your smartphone to market your self really easily, even when you're on the fly!

Show highlights:

  • Tabitha explains all about the super cute and direct labeling app called This by Tin Rocket, which could be really useful in the Design Industry.
  • Which apps Tabitha uses, on her iPhone as well as on her desktop.
  • The best ways to utilize the Legend App, to announce across social media, that you're about to go live.
  • Why what Tabitha teaches is great for everybody, even those that aren't so 'techy'.
  • Why Tabitha really thinks you should care about Instagram stories.
  • Facebook Live or Instagram Stories? When to use each one.
  • How you can increase your engagement on Facebook Live with Instagram Stories.
  • Apps that can really enhance your Instagram Stories.
  • A way to put something on Instagram Stories, without showing yourself.
  • If you have 10 000 or more followers, you can link that up with Instagram Stories.
  • Some tips and great apps for using an iPhone with Pinterest. Tabitha has a blog post about this.
  • Why Tabitha actually prefers using a phone screen, when working with Pinterest.
  • Tabitha has a Facebook Live session to teach you how to use Adobe Spark on your phone.
  • All the fabulous free content that Tabitha has made available for you.
  • Tabitha's not all about selling, however, she is opening up a paid membership program.

Links:

For Tabitha's free courses, go to courses.tabithacarro.com

234: Kimberley Kay Interiors: A New Designer & Her 1st 5 Months in Business
57:43
2017-10-09 10:35:25 UTC 57:43
234: Kimberley Kay Interiors: A New Designer & Her 1st 5 Months in Business

What is your vision for your design business? How do you manage to balance work and life? Are you managing it, or has the business taken over your life? When you’re in the middle of the day-to-day of running a business, it can be easy to forget why you started in the first place. Whether it is creative freedom, income to support your family, or a dream that has finally taken flight, it is so important to keep the values you hold dear close at hand. This podcast is all about giving you tools that you can use to launch your design business. Today, I am thrilled to bring to you Kim Worswick, who has been in business for just five short months and is already operating close to her values. What’s her secret? This podcast!

Kimberley Kay Interiors is Kim’s solo firm and boy has it taken off! Kim has a strong Instagram presence, where she films these great short videos that are zany, fun and full of personality and great design. Kim’s business is based on referrals so that she can ensure that she is only taking the right amount of projects at a time. Work-Life Balance is so important to Kim, so she has set up her business around that value. Today, we will share how Kim launched her business, sticks to her values, and overcomes mistakes and challenges as her business has grown. It is encouraging to hear how this podcast has changed Kim’s life, and I would love to hear from you too! Give this episode a listen, and then reach out to me to let me know the ways our guests have transformed your design business.

 

More from this episode:

  • Kim talks about her crazy, zany Instagram videos.
  • Take a little inspiration from Kim who used tools from the podcast to launch her business.
  • Kim operates off of her 5 Key Values.
  • Work-Life Balance is the basis for Kim’s business model.
  • Using Interior Design as an act of community service.
  • Growing a business only to the point where it fits within your lifestyle.
  • Working underneath a lead designer was beneficial, but creatively stifling.
  • Why a bookkeeper should be your first hire.
  • Learning from mistakes and celebrating triumphs.
  • Gaining customer loyalty by doing whatever it takes to get the design right.

Links:

www.kimberleykayinteriors.com   https://www.instagram.com/kimberleykayinteriors/   https://www.facebook.com/kimberleykayinteriors/

233: Design Biz Live - Do this Self-Assessment of Your Skills
49:52
2017-10-09 10:35:25 UTC 49:52
233: Design Biz Live - Do this Self-Assessment of Your Skills

We are back together for another installment of Design Biz Live, in spite of all the obstacles and scheduling conflicts we’ve had to overcome to make it happen! I’m back with my trusted experts, Judith Neary of Roadside Attraction Design Studio, and Corey Klassen of Corey Klassen Interiors. One of our goals is to cover all aspects of the flat fee vs. hourly rate question that designers face. What we have discovered is that there is a more basic issue at stake that we must turn our attention to first. The issue is that YOU, as a designer, need to know what you are and are not most efficient at in your business. In other words, you need to break down the work of a designer into your personal strengths and weaknesses. Corey and Judith have developed a self-assessment for principals to use in evaluating all the different things we do for our clients. As industry leaders, Judith and Corey have spent a lot of time speaking in front of their peers, and they have developed this tool with the purpose of evaluating your skills as they relate to your design firm. Let’s jump into this conversation!

Show highlights:

  • Gear your services toward your skill set according to the self-assessment
  • How Judith and Corey got the idea for developing this helpful tool
  • The three phases of the assessment: concept, execution, and administration
  • Debunking the “ideal client” myth
  • Why you need to get clear on what you do really well
  • A basic fundamental that a designer must figure out via the self-assessment:
    • What am I most efficient at?
    • How can I fill in the gaps that I’m not best at?
  • Look for opportunities to improve your skill set
  • Your business evolves and grows as a living, breathing entity
  • The relationship between your strengths and weaknesses and the question of flat fee vs. hourly rates
  • For the client, services needed in each of the three phases and their associated fees
  • Segmenting your services in each distinct phase
  • How the designer controls “the process”
  • Setting the project and the team up for success
  • How designers get into trouble when they tackle things they aren’t good at
  • How Corey graphed his and his employees’ strengths of skill and how the result measured up to their perceptions
  • When you as the business owner-need to change the outcome
  • How to have the difficult conversations with employees
  • “Am I interested in rehabilitating this employee or do I want them to leave my firm?”
  • The “show-tell-do” and feedback process
  • Reach out to get an honest evaluation of your performance as a designer
  • How to ask questions to former clients for feedback about your fee structure

Links:

Visit www.windowworks-nj.com/designbiz2 to download the self-assessment!

232: Power Talk Friday - John Ruhlin: The Art & Science of Creating Powerful Relationships
01:01:00
2017-10-09 10:35:25 UTC 01:01:00
232: Power Talk Friday - John Ruhlin: The Art & Science of Creating Powerful Relationships

Today we are in for an incredible treat. John Rhulin is the founder of the Ruhlin Group, a powerhouse company that helps high-end firms reach their audience, maintain customers, and gain referrals through Gift-Giving. John has roots as a salesman, but by seeking opportunity, reaching for excellence, and learning the huge value of gratitude, John has created a Group with high-end clients such as the Chicago Cubs and Electrolux. 

With such huge clients, it might seem like a stretch to think that John has wisdom for you and your design business. Well, that simply isn’t true! The elegant principles of good gift-giving are universal, and they will help you win referrals and maintain clients. The secret is in the gift itself: personal, unexpected, and filled with authenticity. Today, you will learn what gifts to give, when to give, and how to keep your clients close at hand. It’s time to stretch those generosity muscles and make someone’s day. Winning clients and growing your business is really as easy as that!

Show highlights:

  • John shares his first selling experiences with Cutco that shaped his business acumen.
  • Building a company around gratitude.
  • Hear John’s incredible story about the Brooks Brothers.
  • John has unparalleled employee relationships to change the way they do service.
  • John’s advice to small business owners who are trying to gift their customers well.
  • The best gift John has ever received.
  • Re-defining the way that we treat our customers.
  • Make referrals happen by taking care of the “inner circle.”

 Links:

Follow the link for John’s gift to our listeners! 10 Gifts to Avoid Giving.  

http://giftologybook.com/design/

Pick up your copy of Giftology by John Ruhlin

http://ruhlingroup.com/

231: Cynthia Spence - Formula for Success in Interior Design: Business Skill, Integrity and A Personal Brand
01:01:12
2017-10-09 10:35:26 UTC 01:01:12
231: Cynthia Spence - Formula for Success in Interior Design: Business Skill, Integrity and A Personal Brand

Today, we have Cynthia Spence on show with us. She is the Principal of Cynthia Spence Design, which is a Full-Service Interior Design firm,  located in the San Francisco Bay Area and it caters to both Residential and Commercial clients. Cynthia feels that the world has become increasingly more noisy and so it's really important to her to create environments that are both soothing and restorative for her clients. Today, she spends some time talking about how her previous career, in Marketing and Management positions in prominent Entertainment and High Tech companies, informs her Interior Design career. Listen in to find out more.

Although it's not the typical route to Interior Design, Cynthia's experience in Relationship Marketing, Creative Services, and Project Management has had a role to play in shaping her business and has also contributed largely towards its success. You will benefit from this experience too, as she really goes into a lot of detail about the skills and services that you need to have, in order to create a truly successful firm. Listen in now, to find out what Cynthia has to share with you.

Show highlights:

  • How Cynthia's past career created a framework and positioned her perfectly for an Interior Design business.
  • Why the skill of listening is really so important, in the Interior Design business.
  • Cynthia explains her approach to her clients because every client is really uniquely different.
  • Some of the nuts and bolts of how Cynthia's management experience informed her, when she started out with her own business, twelve years ago.
  • Why you really need to take great care of your vendors- and even possibly defend them at times.
  • Creating the right balance between your strengths and weaknesses.
  • The real value in making mistakes.
  • The importance of ethical behavior, honour, and integrity, for your business.
  • Cynthia explains how her business is set up and what it looks like.
  • How to let your client know that you have their project under control. (Even if it doesn't seem that way for you at the time!)
  • Some advice about home automation, for new Designers.
  • Cynthia talks about her super powers.
  • What made Cynthia transition her career to Interior Design.
  • The better you are at what you do, the more in demand your services will be.
  • Why it takes a lot of resilience, to start your own business.
  • Learning to stand in your client's shoes, to really understand them.
  • Cynthia's goals for the next few years.
  • Cynthia discusses the creative aspects of working as an Interior Designer.
  • Some advice for people who are trying to work out how to market their firm.
  • The type of aesthetic that Cynthia prefers.
  • Spinning your own take on a particular style.
  • Creating your own brand.

If you have used any Kravet product recently, take a picture of it, post it to social media, use the hashtag #instakravet and tag Kravet, as they will repost some of them.

Links:

Her social media: https://twitter.com/CynthiaSpenceSF #itsallabouttheedit https://www.instagram.com/cynthiaspencedesign/

230: Maria Viola-Kutruff - Should You be an Adjunct Professor at an University?
57:34
2017-10-09 10:35:26 UTC 57:34
230: Maria Viola-Kutruff - Should You be an Adjunct Professor at an University?

My guest today is Maria V. Kutruff, principal of Viola Interior Design, which is located in the Philadelphia area. Over the last 14 years, Maria’s work has ranged from designing custom furniture to designing office spaces to the renovation of entire residences. She is active in the American Society of Interior Designers, having served on its board and received several awards. She received her master’s degree in Interior Architecture and Design from Drexel University, where she currently teaches design at the Antoinette Westphal College of Media Arts and Design. Our focus today is around what it takes to be an adjunct professor, including the pros, the cons, and the nitty gritty. Join us!

What you’ll hear in this episode:

  • Why the curriculum is set up to help design students explore their creativity
  • Our goal in teaching design: to learn about design first and then budget issues
  • Advice to all design students: Take a business class not related to design
  • Why Maria chooses to be an adjunct professor
  • Stay open to new ideas and stay relevant!
  • New things outside your comfort zone
  • The endless possibilities in networking and connection
  • Requirements to be an adjunct professor and the process in acquiring this position
  • How to reach out to colleagues and cultivate a relationship with a university
  • How to prepare your curriculum and how to teach it
  • The time commitment required as an adjunct each week
  • When mature decisions have to be made about balancing a design business and teaching
  • Term-by-term flexibility as an adjunct
  • Build up your credibility as a new adjunct
  • The possibility that exists in having a full-fledged design career along with a corollary career as an adjunct
  • Get to know people and bring value to them

Resources:

Drexel University Interior Design Program: http://drexel.edu/westphal/academics/undergraduate/INTR/   Maria's website: http://violainteriordesign.com   Email Maria: maria@violainteriordesign.com

229: Power Talk Friday: Jody Padar - How To Hire & Talk With a CPA
50:38
2017-10-09 10:35:27 UTC 50:38
229: Power Talk Friday: Jody Padar - How To Hire & Talk With a CPA

The guest for today's Power Talk Friday is Jody Padar. She's a CPA and she also has a podcast called 'Let's Get Radical', so she goes by the name 'The Radical CPA'. Jody is the CEO and the Principal of New Vision CPA Group, which is a Public Accounting firm based in the Chicago area. Jody joined her father's firm more than ten years ago and today, we talk with her about what happened when she first joined, what it was like and what transpired from that. Listen in to find out more about Jody's radical approach to accounting and how it can really be of benefit to you, in your business.

 

LuAnn knows that at times, we all have to hear the same thing a number times before the light bulb actually goes on in our heads. Jody, as The Radical CPA, has a very different way of going about helping business owners and small businesses to navigate their way around the accounting side of their businesses and stay on track. It's a far cry from the old and staid model of accounting and this is why LuAnn has invited her on the show today, to put the bug in your ear again and to remind you that it really is time to grow up and do things right in your business. So, listen in now, for some great insights from Jody, about how accounting technology can really work for you, in your business.

 

 

Show highlights:

 

  • Jody talks about what it was like when she joined her father's firm and what happened there, once she joined. 
  • The realization that Jody had about her business ten years ago, as a result of working with all the new technology and software that became available to her through the internet.
  • How Jody banded together with other young CPA's seven years ago and they became coined as a movement of doing things in a different way- or Radical CPA's.
  • The value and insight that a CPA should be bringing to a business, should be in in the forward-looking and the cash flow projections and helping to build the business.
  • In the past, CPA's were so busy doing things, that they didn't have the time to step back and work in an advisory capacity. Now however, they can work in that capacity, because the technology is doing all the work that they used to have to do.
  • What you, as small business owners or Interior Designers, need to know, in order to ask an Accountant or CPA the right questions. 
  • If you're still living in a paper world, the first thing is that you have to automate, because the power is in the data.
  • Working with Cloud Based Accounting. You can put the information in and the technology (the software program) does 85% of the work.
  • Jody suggests using Quick Books Online, or Zero. These will allow both you and your Accountant to log in to your data.
  • Working with your Accountant, in order to realise your goals- It's important to think about where you want to go, in your business, because the way that your Accountant is going to work with you, will be based on your values.
  • Why Jody thinks that CPA's stand in the best position, as Business Coaches.
  • Accounting is the language of business, so you need to be open to the advice of your Accountant, to face the facts and grow your business.
  • It's very important to find the right Accountant- the one that you can really relate to.
  • New school Accountants are building advisory into their practices.
  • It's best to work with an Accountant who is working in a timely manner, in real time.
  • You want to be talking to your Accountant four times a year, at minimum.
  • Most Radical CPA's work in a fixed fee model, charging a subscription based monthly fee. This is to encourage communication.
  • Your choice of entity is your number one tax saving factor. 
  • Sales tax is a huge issue, so you, as Designers really need to talk to a professional about this. 
  • Avalara.com is a great place to go to check out the Sales Tax Laws.
  • You need to keep trying until you find the Accountant who is exactly the right fit for you and your business.

 

Links:

 

Jody's website: www.newvisioncpagroup.com 

 

You can listen to Jody's podcast, Let's Get Radical, on iTunes or Stitcher.

 

Jody on Twitter: @jodypadarcpa 

 

228: Kamila Gornia - Facebook Coaching Sessions - FB Ads Demystified
51:33
2017-10-09 10:35:27 UTC 51:33
228: Kamila Gornia - Facebook Coaching Sessions - FB Ads Demystified

Today we have Kamila Gornia, a Digital Marketing Strategist, on the show and she's here to help demystify Facebook Ads for us. LuAnn is particularly interested in this topic, because she herself, doesn't have a very good grasp on it. This means that she's tended to put the brakes on with the use of social media in her business, not really knowing if it would be effective enough to be worth spending money on. However, with all the reading and listening that she's been doing around this topic recently, she feels that the time has now come to get to understand it. LuAnn tends to make the assumption that if she's struggling to understand something, then others out there will surely be too, so listen in today, as Kamila helps you to understand how Facebook Ads really work.

When Kamila was only twelve years old and still living in a small town in Poland, she got her first computer. This was very exciting for her, so she dove right in and got a little nerdy. She's the kind of person who, if she sees something that seems exciting to do, she just does it! So she learned HTML and created her first website around Japanese Manga and Anime comic books (not very popular in Poland), and started marketing– without even realizing that that was what she was doing! Her approach to it was very organic and the response that she got via the chat room culture of the time was great, so it actually took off. She found it pretty easy to bring on volunteers to help her to make this available to other people, because everyone was so excited about being part of this really cool venture, even though there was no money being made. She actually managed to get to forty thousand views, without any social media or pay traffic, in less than five months! Listen in now, to find out from Kamila how you can really get Facebook Ads to work for you and your Interior Design Business.

Show highlights:

  • Kamila explains about the two different camps of people when it comes to paid advertising on Facebook.
  • Kamila explains the first things you need to know and have in place, before spending any money or putting your toe into the water of the ads and the paid portion of Facebook.
  • Crafting an offer (or funnel) that you can send the Facebook Ads traffic to.
  • You need to have a very specific and focused way of getting the traffic to your website, so Kamila gives you some really great options for this.
  • Understand that with your email list, you are actually building an asset.
  • Kamila gives some ideas for Interior Designers to create and grow a following.
  • Why Kamila really likes creating quizzes.
  • A mistake that many people tend to do, with making things DIY.
  • Using E-books, Training Programs, Questionaires or Schedule a Call, to create a Call to Action to drive traffic to your website.
  • The Design Industry is very visual, which makes the process a lot easier.
  • Designing your Call to Action, based on your goals.
  • How to format your Call to Action, through using Facebook Ads.
  • Understanding who you're targeting and also what people will be seeing, with your Facebook Ads.
  • What a Carousel Ad
  • The images are the most important thing with Facbook Ads, then after that comes the headline and ad copy.
  • Get straight to the point, with the copy in your ad.
  • Working with Conversion Objective Ads, using pixels. (You can download a Facebook Pixel plug in.)
  • How to add a snippet of code on your Thank You Page, to turn a conversation into a lead. This can be a more profitable way to do things.
  • Understanding who your ads are going to be shown in front of- either a warm audience or a cold one.
  • Creating a warm audience on your website, through using pixels with your Facebook advertising.
  • What it would cost you, to create  Facebook Ads. The prices really vary a lot.
  • How much to budget for, if you're new to Facebook Advertising.

Resources:

Kamila's website: www.kamilasocial.com

Her podcast: The Kamila Gornia Show: Entrepreneurship | Marketing | Leadership with Heart Behind Hustle

227: Candy Scott - Practical Advice to Launch, Grow and Sustain Your Interior Design Business
01:09:51
2017-10-09 10:35:28 UTC 01:09:51
227: Candy Scott - Practical Advice to Launch, Grow and Sustain Your Interior Design Business

My guest for today’s amazing show is Candy Scott, the Principal of MOOD Design + Build, based in Chicago. She gives practical advice on launching, growing, and sustaining an interior design business. Candy has 15 years’ experience in both commercial and residential design. She graduated from Meredith College in Raleigh, NC, with a BS in Interior Design. You’ll hear her describe how her early experience working with a large developer and  with large corporate clients, outfitting high-rise condominiums, lobbies, model homes, and showrooms all contributed to some of the principles and lessons she brings to her own business. She founded MOOD Design + Build in 2014, and continues to work with residential clients and small business owners with their homes, offices, and small-scale commercial interiors.

Show highlights:

  • Candy’s background and experience after design school
  • Benefits to working at a furniture store, learning customer service and different segments of the business
  • Making mistakes in the early years: “falling down and getting back up again”
  • The consciousness it takes to “get out of the drama”
  • Finding the place of relating to clients, vendors, and contractors with a sense of mutuality
  • Meeting clients where they are: hearing their frustrations and fear
  • The range of services offered by MOOD Design + Build
  • How the design phase and the build phase differ
  • Breaking down a project into smaller increments and tracking the data
  • How to be the go-to for referrals for the business that larger firms don’t want
  • Why you must attend networking events
  • Weekly sales activity: why you can’t let this part of your business go
  • Developing relationships with realtors
  • Candy’s blog post with 7 Initial Questions for Developing a Beautiful Space and 5 Steps to Making a Beautiful Space (check out her website!)

Resources:

Candy’s website and blog:

www.modddesignbuild.com

Her Twitter: https://twitter.com/CandyScott_

226: Power Talk Friday: Fred Berns - 5 Keys to a Fabulous Fall
40:27
2017-10-09 10:35:28 UTC 40:27
226: Power Talk Friday: Fred Berns - 5 Keys to a Fabulous Fall

Great news! We have Fred Berns back on the show today, for Power Talk Friday! Fred has been with LuAnn in episodes #22, #48, #96 and #174, so they really go way, way back! If you're new to this show, you have a really great treat in store, because Fred is a Coach, specializing in the Interior Design Industry. He has been coaching and writing promotional copy for Interior Designers for more than thirty years and he is the only Interior Design Business Coach and Speaker who creates promotional materials and personal bio's for Design Professionals, right across the world. Listen in to find out more.

LuAnn just adores Fred, who has really brought so much value to the Design Industry! He creates online profiles, websites, social media copy, blogs, and marketing forums.  Fred believes that the Fall, which he calls The Prime Time For Promotion For Designers, to be the very best time of year for Design Professionals to market themselves. Today, Fred and LuAnn discuss ways that you can sell yourself to the same customers and clients that you have, and also to some new ones, so listen in now, as we find out from Fred why he believes this to be the very best time for you to be promoting your business.

Show highlights:

  • Fred explains why he sees the Fall as the time for gold.
  • Fred explains his concept of a September Letter and what should go into it.
  • The main motive behind the September Letter is to re-introduce yourself to the market place and to remind them about the fabulous services that you have to offer, with your new, killer bio.
  • All the different people that you could send a September Letter to.
  • What Fred sees as the number one obstacle for Design Professionals around the world.
  • Some great ideas for Fall Specials.
  • Fred's thoughts on giving special offers, without having to lower your fees.
  • Snail mail sometimes has more impact than emails.
  • Fred goes over his Champions Checklist.
  • LuAnn gives some great ideas for Marketing yourself in the Fall and building your networking muscle.
  • Fred reminds you that you miss a hundred percent of the shots you didn't take.
  • What your blog posts need to be addressing, right now.
  • Some ideas for a Fall Fix Up Session.
  • More good reasons for marketing yourself in the Fall.
  • Both Fred and LuAnn are going to be at America's Mart, in Atlanta, in the last week of September.
  • If you're looking for some help with your September Letter, or with your Fall Strategy, go to biobriefing.com for a thirty-minute session with Fred.

Links:

His website: InteriorDesignBusiness.net Fred's Email:Fred@FredBerns.com

225: Live Coaching Course with LuAnn: Money, Mindset & Sales
11:33
2017-10-09 10:35:28 UTC 11:33
225: Live Coaching Course with LuAnn: Money, Mindset & Sales

You're probably wondering what LuAnn's doing here on a Thursday, right? Well, this is a news flash that needed it's own show and its own announcement,  so here it is: LuAnn, together with Nancy Ganzekaufer, the first person on the show to introduce the concept of niching in Interior Design (episode #9), is launching a ten week, Live Coaching Session and it's called Money, Mindset And  Sales. LuAnn really wants to make sure that you've heard about it and that you have the chance to be in on this program, so listen in now- it's going to be killer!

Nancy and LuAnn hatched this idea about a week and a half ago after they had a conversation about how they both love talking to people and teaching them about sales and they've been discussing this idea, almost constantly, since then. They also really love to see the breakthrough when someone has a shift in mindset about something, so they made a snap decision to do a Coaching Session together. No grass grows under their feet, so listen in to find out how to really kick it out and bring it home in this year of 2017.

Show highlights:

  • Nancy was back on the show for episode #159 and there she gave a list of what you need to do, to get really confident and clear on what you offer to your Interior design clients.
  • LuAnn explains how the program, which is starting on the 13th of September, is going to work.
  • Every session will be recorded and made available to you in your inbox, on that day, in case the time zone doesn't work for you.
  • You will also have access to LuAnn and Nancy through a Facebook Group, for your questions.
  • There will be a limited number of people accepted for this program.
  • The two free coaching sessions that you will get with this program.
  • Together, LuAnn and Nancy have fifty years of experience in high ticket sales.
  • LuAnn explains what her goals are, for this program.
  • LuAnn discusses two more goodies that you will get, with this program.
  • LuAnn talks about her book, The Making Of A Well Designed Business.
  • LuAnn discusses Nancy's fifteen module course, called Nail Your Sales Training.
  • LuAnn gives you the cost of their Money, Mindset, And Sales coaching session.
  • Go to windowworks-nj.com/breakthrough for all the information and to see a video of LuAnn and Nancy describing the course.
  • This course can really help you to kill it in the last quarter of 2017!

Links:

windowworks-nj.com/breakthrough

224: Rachelle DiCecco - Certified Cruelty Free Design - Course Graduate
36:56
2017-10-09 10:35:28 UTC 36:56
224: Rachelle DiCecco - Certified Cruelty Free Design - Course Graduate

Today is the third show in the series which has been sponsored by Certified Cruelty Free Design, which is the heart project and brainchild of Deborah Rosenberg, of DiMare Design in Miami, Florida. If this is the first time that you're listening to this show, you can go back and listen to #82, where we met Deborah Rosenberg, to find out more about her and how she runs her business.

Then, in episode #117, she explains in detail about the CEU Course that she created, in Certified Cruelty Free Design. Then there is the sponsored show, with this being the third show of that series. In episode #212, Deborah spoke about her Course and about why it's so important for you to consider, as a Designer. In episode #218, Deborah explained the resources and marketing of Certified Cruelty Free Design. Go back and listen in, because all these shows are really well worth listening to.

Today, we get to meet Rachelle DiCecco, an Interior Design Student in Australia. Rachelle is in her final semester and when she heard about Certified Cruelty Free Design, she decided to take the course. On the show today, Rachelle shares her impressions of the course and her opinions about its content and also, how she expects to make use of it in her career as an Interior Designer. Listen in now, to find out more about the ins and outs of Deborah's Certified Cruelty Free Design Course.

Show highlights:

  • Rachelle explains what compelled her to take the course. She found no other course like it when doing her research.
  • Rachelle explains, in practical terms, how one goes about taking the course, the time it takes and what it consists of. The course is extremely flexible and you can jump in and out of it whenever you want to, so it's very easy to work with.
  • Rochelle talks about the content of the course. There was way more content there than she expected to find.
  • Rochelle explains about the fantastic support system which has been set up for everyone taking the course, all around the world.
  • Rochelle found that she was completely satisfied with the whole course.
  • Rachelle talks about the impact that the course has had on her and what she's come to realize, since taking it.
  • The kind of responsibility that follows the Cruelty Free awareness.
  • How Rachelle intends to incorporate what she's learned in the course, into her future career.
  • The great response from Rachelle's lecturers, towards her taking the course.
  • How Rachelle intends to deal with clients who want to use leather or other non-sustainable products.
  • Becoming part of this worldwide socially conscious, ethical network was a really huge thing for Rachelle. It's way bigger than she previously thought.
  • Rachelle will never look furniture in quite the same way again.
  • The vast amount of ethical alternatives that Rachelle intends to bring to the attention of her future clients.

Links:

Rachelle's Website: Certified Cruelty Free   Her Twiter: Cert Cruelty-Free

Dimare Design

223: Allison Fannin - Pinterest Tips for your Interior Design Firm
01:06:48
2017-10-09 10:35:29 UTC 01:06:48
223: Allison Fannin - Pinterest Tips for your Interior Design Firm

The guest on today's show is Allison Fannin, the Texan Principal of Two Thirty-Five Designs. LuAnn invited her on the show for a very specific reason- and then, while researching her, she discovered that Allison actually had twenty-seven thousand followers on Pinterest! Allison graciously agreed to make the focus of today's discussion about the figuring out of the whole Pinterest thing. So, listen in, as LuAnn and Allison pick this topic apart. 

In episode #209, LuAnn interviewed Leslie Carothers and Sam Henderson, of the Savour Partnership. During that interview, Leslie pointed out that if you're not using Pinterest to drive traffic to your website, you're actually missing the boat. LuAnn didn't even know how to do that, so she took some steps to find out. Then, shortly afterward, she received a message from Darla Powell, asking if she was going to get a Pinterest expert on the show. LuAnn decided that if she and Darla were both wanting to find out about it, most likely you were too.  So listen in now, to find out more about how to use Pinterest and also Instagram and Facebook, to drive traffic to your website.

Show highlights:

  • LuAnn explains how she and Allison came to be connected, through a crazy picture and caption on Magazine Living, on Instagram.
  • Allison's huge number of followers on Pinterest and Instagram, where she herself, only follows a fraction of that number of people.
  • Allison talks about how Pinterest, which has really become a massive search engine, has evolved, over the years.
  • Allison explains how Pinterest works and how you can use it best, to get more traffic.
  • Group Boards on Pinterest.
  • Allison explains why she has so many more followers on Pinterest than the number of people that she follows, herself.
  • The amount of time that Allison actually spends on Pinterest.
  • Allison explains how Pinterest works, as a technical driver of traffic to your website.
  • Using Rich Pins and Keywords for SEO, when using Pinterest.
  • Why it's a good idea to have a Business Account on Pinterest.
  • How Rich Pins work in conjunction with your website.
  • Why you should put your blog name in the title of your pictures.
  • Pinterest has become a lot like Instagram- it's really about the pretty stuff.
  • The method of using re-pins effectively, for a constant flow, on Pinterest.
  • Titling your pictures properly on Pinterest, for optimum SEO.
  • You can follow selectively, on Pinterest.
  • Using basic words to name your Boards on Pinterest.
  • There are several services that you can use, (like Boardbooster) to schedule out your pins on Pinterest.
  • You can go back to old posts and edit them- don't forget to re-pin when you do!
  • Coming up with the right titles for Pinterest posts.
  • Using subtitles on Pinterest.
  • How Allison's following on Pinterest and Instagram has translated into money for her.           

Links:

Allison's website: www.twothirtyfivedesigns.com

Allison on Facebook and Instagram:https://www.instagram.com/magazineliving/

222: Power Talk Friday: Lee Cockerell- Customer Service the Disney Way
46:08
2017-10-09 10:35:29 UTC 46:08
222: Power Talk Friday: Lee Cockerell- Customer Service the Disney Way

On today's episode of Power Talk Friday, LuAnn has an absolutely ridiculous treat for you!  She has Lee Cockerell with her, who's name may or may not be familiar to you... He has spent his career leading operations all over the world, for Hilton Hotels, Mariott Hotels, and Walt Disney Company.

He spent more than twenty years with the Walt Disney Company, where he ultimately became Executive Vice President of Walt Disney World Operations. Since then, he has gone on to form his own company,  where he shares what he has learned and he makes available his breakthrough methods for becoming a better manager and a great leader. LuAnn is really busting at the seams because this is truly her kind of topic!  Lee is also has a podcast called Creating Disney Magic, where he shares his Disney experiences in an effort to help people like you become better leaders and managers. 

(Episode no.1 of that podcast is a really interesting one, where Lee literally goes through his entire career.)  At Disney, they created an environment where every employee matters and they know they matter. In addition to that, he has written four books, called Creating  Magic- Ten Common Sense Leadership Strategies From A Life At Disney,  The Customer Rules-Thirty Nine Essential Rules For Delivering Sensational Customer Service, Time Management Magic- How To Get More Done Every Day And More From  Surviving To Thriving  and his latest book, Creating Career Magic- How To Stay On Track And Create A Stellar Career. There are three things that Lee and his team do better than everybody else, which really makes all the difference, they hire better, they train better and they treat them (their employees) better. That is the key that either creates success for most organizations or not, according to Lee. Listen in now, as LuAnn (who is literally beyond herself right now) talks to Lee about his thoughts and processes, on the show today.

There are three things that Lee and his team do better than everybody else, which really makes all the difference, they hire better, they train better and they treat them (their employees) better. That is the key that either creates success for most organizations or not, according to Lee. Listen in now, as LuAnn (who is literally beyond herself right now) talks to Lee about his thoughts and processes, on the show today.

Show highlights:

  • Lee talks about his philosophy around ways to really set your organization apart, in the eyes of your customers and your employees. It's really important to be very clear about your level of expectations.
  • According to Lee, there are three things that you have to have, to be successful- You have to have a skill, you have to have the right positive attitude and you have to have passion.
  • Hire slow and fire fast.
  • Disney has a hundred and thirty questions that potential employees have to answer, before even being granted an interview. Lee relates some of these to a Designer, or a small firm, considering making their first hire. (His book, The Customer Rules, has a chapter on how to hire the right people.) In Lee's opinion, most people don't know how to conduct a proper interview.
  • Lee recommends reading Don't Hire Anyone Without Me, by Carol Quinn, to help you to hire the right people.
  • Obstacles are the name of the game. The way people have handled obstacles in the past will be a good indicator of how they deal with them in the future.
  • Lee talks about training people the Disney way. Everything matters! A bad employee will kill your business.
  • The key to great training is remembering that the customer is more important than anything else! Everyone needs to understand where they fit in and how they matter.
  • All Disney contractors go through the same training as their employees.
  • Lee explains his concept of firing fast. Be careful who you hire!
  • When you're clear with people, you get better performance.
  • People only change for two reasons- education, or crisis.
  • It's important for your employees to understand that when you pull them up about something, you're only coming to them to help them to be better.
  • Role modeling is very important for employees (and children!)
  • Lee's advice for great time management. Discipline and a good system for planning are really most important here. Fix yesterday, every day, before it gets out of control because regrets are really tough to handle. (This is reflection.)
  • Excellence is a state of mind.
  • Provide Free Fuel for your employees every day: Appreciation, Recognition, and Encouragement. You can hand these three out all day, to increase your employee's levels of commitment.
  • Fix one thing you've been putting off for years-next week!
  • Do things on purpose. Life will get a whole lot better, real quick!
  • People really notice a good attitude and discipline.

Link: 

Lee's website: www.leecockerell.com

His podcast: Creating Disney Magic https://itunes.apple.com/us/podcast/creating-disney-magic-lessons-in-leadership-management/id954054965?mt=2

221: FaceBook Coaching Sessions-Show #2 with Sherri-Lee Woycik
52:13
2017-10-09 10:35:29 UTC 52:13
221: FaceBook Coaching Sessions-Show #2 with Sherri-Lee Woycik

Today we have the second show in our Facebook Coaching series. If you missed the first show, it was episode #215, where LuAnn spoke with Kate O'Hara, the Marketing and Business Development Director at Martha O'Hara Interiors. There she spoke about how to build your following on your Facebook Business Page. Martha O'Hara Interiors has over two hundred thousand followers, so she really has some pretty good advice for you there, so be sure to go and check that show out.

Today's show is with Sherri-Lee Woycik, a Facebook Marketing and Ads expert and she's also the founder of Social Media Minder. She really loves helping heart centered entrepreneurs get more customers and clients from Facebook. She provides Social Media Services to business owners through a range of services, which include boot camps, one on one, group and self-study training and she also offers 'done for you' strategies and implementation. Sherri-Lee is an authorized local expert for constant contact and she uses this Facebook platform herself and she encourages her clients to use it too because this really is a platform for growing your email list. One of her strategies for Facebook is helping you to grow your email list. Sherri-Lee explains that Facebook does walk you through the basics of the foundational setup, however, they don't tell you exactly why you're doing what you need to be doing, so she will be covering some of that with you, today. Listen in now, to find out what you really need to know, about how to set up your Business Facebook Page, as a foundation for your business.

Show highlights:

  • Sherri-Lee explains how to set up a Facebook Page for a business. If you have already done yours, Sherri-Lee recommends that you check it every six months, to ensure that your information is both current and relevant, as things do change.
  • Setting a custom domain name, or a custom URL. Remember though, that once you've set it you can't change it.
  • When you should consider setting your domain name as your personal name, rather than your business name and vice versa.
  • Thinking towards the future, about how you're going to build your best relationships and connections with people. If you're a smaller business and you want to build your business relationships, you can use Facebook to help you to deepen those connections.
  • How to best deal with your profile image. Ask yourself if people are going to feel more connected to your business if they can see your face in the profile picture, as opposed to a logo, or if they can see your name, as opposed to a company name. If you're a smaller business, people are going to want to see your face, as it personalizes your business.
  • The cover image is a great opportunity to share what you do and who you serve, with your prospective audience. An emotionally responsive image for your audience can work really well here- before and after images could work well for Designers.
  • Sherri-Lee suggests using tools like Picmonkey or Canva to help you to size your photos for your profile and cover images.
  • How to add information via the comments of your cover image.
  • You want to make sure that you fill out the sections on your page, like the 'about' section and then check them every six months.
  • What to post that will work best for you. If you used your Facebook Page in the same way that you use your profile, your engagement would change.
  • Stop being so professional that you only market on your page. Be personal and post a variety of content and share some of your personality. People want to know who you are and what you stand for.
  • Post more often than you think you should- like three to five times a day.
  • Facebook grades your likes, comments, and shares. Sharing has the highest score and so gets the most reach.
  • To know the best time to post on your Facebook page- Within the settings tab, on your Facebook page, you can click on posts and see a graph, which represents the time of day that people who like your posts, are on Facebook.
  • Use your posts to get to know what people want from you, on your page.
  • Get people to answer questions on your page, to get them to remember you.

A Gift For You: If you want to learn more about how to use your Facebook Page for business, Sherri-Lee has a  free five-day program, Facebook For Business Made Easy Program, which is available at www.socialmediaminder.com/fbmadeeasy

Links:

Sherri's Website: http://www.socialmediaminder.com

Sherri's Twitter: https://twitter.com/socialmediamndr

Sherri's Facebook: https://www.facebook.com/SocialMediaMinder/

220: Darci Hether: Literally The Things I Learned From A Well-Designed Business
01:22:06
2017-10-09 10:35:30 UTC 01:22:06
220: Darci Hether: Literally The Things I Learned From A Well-Designed Business

Today we have a particularly inspiring episode! If you're the type of businessperson who takes action and can appreciate it when others do too, you're really going to learn a lot from today's guest, Darci Hether. She's on the show today to let you know that if and when you come across new ideas or business strategies, if you not only hear them, but you also implement them, you can change your business for the better. Listen in to find out more. You're going to love this show!

Darci began her Design career in 1998, in Southern California, before moving to New York City in 2002.  Once there, she worked as a Lead Designer and Project Manager for notable and award winning firms, like Workshop APD and Vicente Wolf Associates. Then, in 2008 Darci founded Darci Hether New York. She was named 'Rising Star' by New York Cottages and Gardens. Listen in today, as Darci shares how she turned up both the productivity and profitability on her Interior Design Firm, this year.

 Show highlights:

  • Darci explains how she went from inspiration to action.
  • Darci found it very difficult to rewrite her bio, so she contacted Fred Berns (#48) for a consultation.
  • Darci explains her new approach to being compensated for the work she does and how she feels about it. She really understands her value now.
  • Darci explains how she managed to implement the new advice she received, after already having been in business for ten years. She was both excited and terrified!
  • How Darci arrived at the fee that she charges for a consultation. There are many hidden things to also be taken into consideration.
  • Darci now brings a contract along with her to an initial consultation, for the client to review.
  • Sometimes a client only needs a consultation with Darci for an hour or two and nothing more. Darci finds that this can work for her, now that she's set a specific fee for her consultations.
  • Darci explains how she's utilized 'time chunking'.
  • Darci explains her thought processes that went into the way that she created her Employee handbook.
  • Darci suggests that you find a trusted colleague that you can reach out to regularly, for support.
  • Some great advice: Go and think of all the things that you've been inspired to do differently, in your business (that you've not yet done), pick one of them, set a time frame and just do it!

LuAnn wants you to know that she's been asked to moderate a panel, on Designing Tech, at America's Mart in Atlanta, on the 26th or the 27th of September. The dates have not yet been finalized.

She will also be hosting another Facebook Live Event, at the opening celebration of the brand new Kravet Showroom in Philadelphia. This will happen around the first week in October. Final dates still to be announced.

219: Power Talk Friday: AJ Wilcox: LinkedIn for Your Interior Design Business
55:57
2017-10-09 10:35:30 UTC 55:57
219: Power Talk Friday: AJ Wilcox: LinkedIn for Your Interior Design Business

The guest for today's Power Talk Friday is A.J.Wilcox and he brings a brand new topic to the show. In the more than two hundred episodes that have aired over the past year and a half, we have never before discussed Linkedin and so A.J. has just become our Linkedin Guru. LuAnn has never considered Linkedin to be a particularly hot platform for the Interior Design Industry, because Interior Design is a very visual industry, which makes use of platforms like Instagram and Facebook, and Linkedin seems a little serious by comparison.

LuAnn does have a Linkedin profile, however she does literally nothing at all with it. In fact, she recently told a story on one of the podcasts about a Designer who reached out to her with a private message on Linkedin, complimenting her about the show and LuAnn knew nothing about it for almost three months! She knows, however, that every bit of social media and marketing is really valuable and if you're going to do something, you need to do it right, so she's really glad to have A.J. on the show with her today. Listen in to find out what you really need to know about Linkedin. 

 

A.J.'s a tri-athlete and he lives in Utah with his wife and four kids.  He fell in love with Linkedin back in 2011 and he liked it so much that he started an agency which focuses on Linkedin ads only. When LuAnn found out that his company car is a go-cart, she knew that this was going to be a really fun interview!  Listen in to find out how Linkedin can really work for you, as Designers. It's a very good platform for being professional.

 

Show highlights:

 

  • A.J. explains some of the basics of Linkedin and where it's value really lies.
  • Some really nice short cuts that you can take, when setting up with Linkedin, to get what you do out there and in everybody's minds. You can ignore the rules and work out of the box!
  • About three or four months ago, Linkedin underwent a re-design and changed a whole bunch of stuff around. Now they've added a free form field, for your profile. Use that to explain what you're all about and why people should care about you and want to hire you.
  • There are portfolio editions of Linkedin, where you can add video clips. This is very powerful to help you prove your worth.
  • A.J. would not necessarily treat the resume section of the Linkedin profile as such. He would rather talk about the results you've had and why you're worth paying attention to.
  • Linkedin seems a bit stiff and professional, so it's worth injecting your unique personality into it, to make you really stand out.
  • Talk simply on Linkedin and assume that nobody has any idea of what it is that you do, so you'll be educating them. Try to be fun, because then you really will stand out.
  • A.J. has a really cool hack, for getting yourself out there on Linkedin.
  • Linkedin bought a company called Pulse, which is a news app, with the goal to bring people to their platform more regularly and to get them to spend more time there. They've made it socially interactive, so you can comment and like- and even go viral.
  • If you post your status on a project on  Linkedin, all your contacts will see it. This is a really great opportunity to connect with some powerful business people with a great deal of disposable income.
  • A post on Linkedin can even stay up on your feed for a day and a half. This can really save you time.
  • You want to generate a reaction. Ask for feedback. You want people to comment so that your post spreads. 
  • Run a quiz or ask a question, to get people to react.
  • You can now tag people on Linkedin.
  • Endorsing for skill sets- This is to provide social proof of your most proficient skill sets.
  • Be very targeted about who you want to have relationships with and who you want introductions to, on Linkedin. 
  • Once you're connected to someone on Linkedin, you have unlimited free messages between the two of you. You also then have access to their email address. 
  • The benefits of upgrading to the paid version of Linkedin- their Premium Profile. 
  • The Influencers on Linkedin.  If you write an article that gets a lot of response, it could be kicked up and get to reach a huge number of people.
  • How to write an article on Linkedin. It's just like writing a full blog post, with features and all.
  • Use Linkedin to drive traffic to your website.
  • You can also find specific groups on Linkedin and interact with people there. It's a great way to grow your network.

Connect with AJ:

His website

http://b2linked.com 

His twitter @B2Linked   His LinkedIn: linkedin.com/company/B2Linked

218: Marketing & Resources for Cruelty Free Design
45:45
2017-10-09 10:35:31 UTC 45:45
218: Marketing & Resources for Cruelty Free Design

Today, we have the second show in our sponsored content series by Cruelty Free Design. Deborah Rosenberg, of DiMare Design and the founder and creator of Cruelty Free Design, has sponsored three shows. The first show was episode #212, where we spoke in depth about Cruelty Free Design and the program that she has developed. Today's show is going to feature the marketing and the resources that you get, when going through the Cruelty Free Course. The third show will be airing in a few weeks and that will be an interview with a Designer who has completed the course. If all this is new information for you, if you haven't heard any of these shows before, LuAnn suggests that you start off by listening to episode #82, where we first met Deborah Rosenberg, a really smart lady who runs a great business, and there she discussed her Design Firm, DiMare Design in Miami. Then, in episode #117, we discussed her certified Cruelty Free Course in more depth and about how it was getting ready to launch. LuAnn really hopes that you're enjoying this series and that it's something that's making you think. If animal rights, veganism and Cruelty Free is a passion of yours, all the better, because it certainly is a very profitable avenue to consider, from a marketing standpoint. Listen in now, to find out more.

In today's show, we are going to talk about the second set of information, which is important for you, as Interior Designers in this emerging field. Here's the thing about Deborah- if you go back and listen to the other episodes with her, you'll see and hear her commitment for yourself.  She's the creator of a fully accredited, online educational course, geared for students, designers, retailers, manufacturers and companies, in the Design and Textile Industry. The course, Certified Cruelty Free, educates businesses and consumers about Cruelty Free alternatives and provides them with vegan resources. Deborah donates a portion of all the proceeds from both companies, towards saving the lives of animals, killed for their skins, in the industry. This is really a mission of love, for Deborah. Listen in as we talk about the resources that are available to you, as Interior Designers and also about how you, as a Designer, would approach the marketing of these products. (Remember, that if you actually take the course, you will get access to the full 'bible' of resources.)

Show highlights:

  • Deborah gives a quick description of what Vegan Design is all about.
  • Deborah discusses some of the fabulous alternatives that can be used, instead of wool, silk or animal skins. The faux alternatives are durable and well priced.
  • Even Bentley, (the car) who were known for their leather interiors, are coming up with a vegan car as an alternative, because their consumers are now demanding vegan interiors.
  • Banana silk looks and feels exactly like silk. It even has that sheen.
  • Kravet have a huge amount of faux leathers as well as tons of other resources and fabrics which are vegan.
  • Deborah's company is reaching out to many manufacturers, to have their badge put on the fabrics which are acceptable as vegan alternatives.
  • According to research, one in three Australians are willing to pay more for socially responsible products.
  • Deborah's company now has it's own line, called Arthur Avenue, which has completely vegan custom upholstery pieces.
  • There are also vegan alternatives available for the less expensive lines.
  • There is a company in New York, called Aurora Lampshades, who do vegan lighting alternatives.
  • A lot of paint contains a mineral which comes from cows. Vegan paints are available, however they are a little difficult to apply.
  • How a Designer can go about approaching clients about this subject.
  • Faux leather actually performs better than real leather, when they are placed side by side.
  • Vegan alternatives are most conducive to someone who has allergies, or even to children with autism.
  • There is a huge network of support available for Designers doing the Cruelty Free Course.
  • Deborah offers some great tips for marketing vegan options. The key is really to surround yourself with like minded people.
  • Vegan Design is not only about the animals. About ninety percent of the people working in tanneries in India die before the age of fifty, due to the disgraceful environments that they work in.
  • The world is changing really fast. Over half of all Americans won't buy a product that they believe to be unethical.
  • Creating a peaceful space that has no blood, or tragedy in it.

Deborah explains all about her Cruelty Free Course. Go to www.certifiedcrueltyfree.net to get the details, or to sign up. The course is usually $350, however if you put in the promo code  LuAnn, you will get 20% off, so you will only pay $280. After doing the course, you will be added to Deborah's database.

217: Anna Kenoff - The Morpholio App For Your Interior Design Business
57:47
2017-10-09 10:35:31 UTC 57:47
217: Anna Kenoff - The Morpholio App For Your Interior Design Business

Have you heard of the Morpholio Project yet?  Well, today LuAnn has something pretty cool to share with you. Morpholio is an IOS app and LuAnn has the co-creator, Anna Kenoff, with her, on the show. This app was designed as a tool for your presentations, for working with and collaborating and critiquing presentations, with your clients.  The news about this app has been featured in Wired, Fast Company, USA Today, ABC News, Arch Daily, Dwell and also a dozen other outlets. LuAnn really thinks that you're going to like this awesome and groundbreaking app for your design business, so listen in to find out more about how it can really save you time and energy!

Anna,  is an Architect who found a need, while doing her work. Like many other brilliant people that have been featured on the show this past year, she gathered some of her smart friends and together and they built an answer to her problems. And so, Morpholio was born! Anna has had some really significant projects, as an Architect, including the Queen's library, in collaboration with New York City's Design Excellence Program, New York's first edible school yard, in Brooklyn and Public Farm One, commissioned by Moma PS One. She has a Master's in Architecture, from Columbia University and a Bachelor's of Science in Architecture, from the University of Virginia. Listen in now, to find out more about this really innovative new app and it's really awesome features for Designers.

 

Show highlights:

  • Anna explains what Morpholio is all about, what it comprises of and how she came up with it.
  • Anna walks you through how a Morpholio Board will work for you, in real time, during a presentation.
  • Anna explains some of the technicalities of working with the Morpholio Mood Board.
  • Morpholio has a curated library of thousands of amazing pieces of furniture, fixtures, fittings and finishes. Anna explains how this works for you, when you're designing a Mood Board with Morpholio- and you can create and add your own library too.
  • The really sophisticated and smart tools that Anna and her team create for iPads.
  • Morpholio can really hold tons of information, in a much smaller format.
  • Pinterest is such an important way that Designers and their clients communicate, so Morpholio has a portal directly to Pinterest.
  • Morpholio has recently partnered with Pinterest, so it's the only app on the planet that they are allowing to portal into your Secret Boards.
  • You can adjust the colors on the images, with Morpholio.
  • The research mindset that Anna and her team started out with.
  • How you, as a Designer, could use Pinterest in conjunction with Morpholio.
  • You can actually manipulate the images when you import them into Morpholio.
  • Morpholio is a really efficient tool for smaller businesses- and its almost revived the iPad!
  • How to become a member of Morpholio.
  • Go to #morpholioboard on Instagram and have a look!
  • It really doesn't cost much, to use Morpholio. It's only $3,99 for the Entry Level App and $11,99 for the Pro Version.

 

Links:

 

The Morpholio website: www.morpholioapps.com

 

You can also find Morpholio on Facebook and Instagram

216: Power Talk Friday- Natalie Eckdahl - Biz Chix - Entrepreneur, Business Coach & Podcast Host
01:00:52
2017-10-09 10:35:31 UTC 01:00:52
216: Power Talk Friday- Natalie Eckdahl - Biz Chix - Entrepreneur, Business Coach & Podcast Host

The guest for today's Power Talk Friday is Natalie Eckdahl and LuAnn is absolutely delighted to welcome her to the show! Natalie has really helped LuAnn in her journey and even after thirty years of being in business, there are things that she's learned from Natalie and taken back to Window Works!  Listen in to find out what Natalie has to share with you today.

Natalie is the founder of the Biz Chix Community and she's the host of the Biz Chix Podcast. She's a Business Strategist and a High-Performance Coach, helping high achieving women entrepreneurs to build, grow and scale their businesses and she does this across all industries and time zones. Natalie, who holds an MBA, has been recognized as one of the top women in business to listen to and she's been featured in Inc, Fast Company, Huffington Post, and Entrepreneur. She has twenty years of experience and she's done over two hundred podcast interviews and is famous for doing her really valuable on-air coaching calls. Natalie is a very intuitive lady, who recognizes the little nuggets in people and really helps and moves them.  In addition to all of this, she has a husband, Mark, and three kids, aged two to fifteen. Natalie really is one busy lady! Listen in, as Natalie shares her expertise with you, on the show today.

Show highlights:

  • Some of the common things that ring true with people who are struggling with their businesses.
  • Dealing with confidence issues and your mindset, when starting out in business.
  • Let people know what you do, in your business- you never know who is going to have a contact for you.
  • Using the art of balance, with your postings on social media.
  • You really do need a separate business bank account, when starting out in your business. You will really feel like the boss when you eventually transfer your profits to your personal account, for your family to spend, or save.
  • Knowing your numbers in business- this is very important! Also, get some advice from a Tax Professional.
  • It's really worth hiring a book keeper, to get your business set up. Then you can check in with them on a quarterly basis. It will save you time and money, going forward.
  • Focus and work on your strengths. Outsource the things that you really find hard to do.
  • Why, as a Designer, you shouldn't charge too little. Have the confidence to charge what you really are worth.
  • Most women really struggle with issues of confidence. Having an accountability partner really helps.
  • How Natalie mixes her Masterminds.
  • Giving yourself permission to take some time off from work. Remember that Parkinson's Law states that work expands to fill the time available for its completion.
  • Being accountable for your time. You can even hire people to set deadlines for you and help you to get creative things done on time.
  • Developing boundaries with your clients. They often don't realize that they're asking more of you than necessary.
  • If you're married and money's not coming in from your business, your husband is not going to take your business seriously- he's going to think you have a hobby. Creating a regular amount that you can commit to the family will smooth this out and make you feel confident about yourself and your business.
  • Natalie discusses the Live Event that she's planning for Women Entrepreneurs in Orange County, in between San Diego and Los Angeles, from the 18th to the 20th of October this year.

Links:

Natalie's Podcast:

Biz Chix Podcast - Female Entrepreneurs Women in Business

You can go to Natalie's website. www.bizchix.com  and click on the yellow 'community' button, to get an invitation to join her free, open Facebook Group for women.

Facebook Group: https://www.facebook.com/bizchixpodcast/

215: FaceBook Coaching Sessions- Show #1 with Kate O”Hara of Martha O’Hara Interiors
01:01:52
2017-10-09 10:35:32 UTC 01:01:52
215: FaceBook Coaching Sessions- Show #1 with Kate O”Hara of Martha O’Hara Interiors

Today, we have Kate O'Hara back on the show. Kate handles the marketing for Martha O'Hara Interiors and she has managed to grow their Facebook Page to two hundred thousand followers- enough to almost make LuAnn's brain explode! A lot of Designers have Facebook Pages, so Kate has graciously agreed to come back on the show, to help you to figure out and understand how you can try to duplicate what she has managed to do for her Design Firm. Listen in as Kate gives you some really actionable ways to do this.

Show highlights:

  • It really makes sense to go back and look at how you have things set up on your Facebook Page because every few months, something on Facebook is changing and you don't always know what that is and what you can do that's new. It's important to often check how you're set up and to update your page and your profile, as time passes.
  • Firstly, you need to think about the Facebook platform itself and what you want it to do for you. It can really be so many different things to different businesses.
  • You need to be creating consistent posts that you know your viewers can rely on, that they will The posts need to be relevant to the people who are following you.
  • There is a lot of success to be found in the more subtle nuances of social media- Facebook in particular. For example, are you trying to attract new clients, or are you wanting to build and interact with your community?
  • Putting thought to who you want to reach out to, may change the type of post that you're going to put together.
  • Kate explains how you're going to set up your Facebook Page: 1) Go back and look at how you've set up your business page (this must be separate from your personal page). 2) You may want to adjust your custom URL. 3) Fill in your 'about' page. All that info really is important. 4) Make your page really visually appealing- the cover photo is a huge opportunity for businesses.
  • A Call To Action can even be a contact button.
  • Take the time to fix things that look unprofessional- otherwise, you will appear
  • The posts that you're creating are really important! You need to share your work in ways that are meaningful to the people that you're talking to. They need to be fun and engaging.
  • Ways that you can add that extra layer of fun, or usefulness of the images that you're posting.
  • You will serve yourself best by being as mutually promotional with other firms, as you can be.
  • A little Facebook secret- when you're looking at your news feed, you see both what is recent and what is popular. Likes, shares, and comments are really important! Think quality over quantity.
  • Facebook really gives you great and direct feedback. Go and look at your analytics and adjust your course, if necessary.
  • Pay attention to what people are saying in their comments. Respond, or even edit things, if necessary.
  • You are ultimately in control of the tone that you're willing to accept on your page.
  • Schedule out your posts in batches, to remain consistent and save yourself time.
  • Consistency really is key with your posting.
  Facebook page: https://www.facebook.com/oharainteriors/   Website: http://oharainteriors.com

214:Rachel Moriarty: How FaceBook Live Can Be A Game Changer For Your Interior Design Business
15:19
2017-10-09 10:35:32 UTC 15:19
214:Rachel Moriarty: How FaceBook Live Can Be A Game Changer For Your Interior Design Business

Welcome to a solo show with a big purpose! I’m dedicating this episode as a bona fide, unsolicited shout-out to Rachel Moriarty of Design + Style. I mention her often on the show because she is always impressive, but she just now hit the one-year anniversary of going Facebook Live to her consumer community EVERY DAY FOR ONE YEAR. To show my significant high five to Rachel for her accomplishment, let’s talk about some of the inspiration she has spread around in the design community.

What you’ll hear in this episode:

  • Why Facebook Live?
    • Use it to make connections, grow your business, and help people
    • How Rachel’s interior design tips and advice have helped her fellow designers
  • Since her “challenge” began, she and Dixie Willard have started the Design + Style podcast, using audio AND video to stay on the cutting edge of delivering content
  • How Rachel’s success is impacting me to take advantage of Facebook Live and why I’ve been so hesitant to do it because of the work, commitment, and consistency required to DO IT RIGHT
  • Why Rachel and Dixie are soon launching another podcast
  • Other Facebook groups that are valuable to designers:
    • What They Don’t Teach You in Design School, with Veronica Solomon
    • Interior Design Business Strategies, with Claire Jefford
  • The myth (and the fear) is that you shouldn’t share “your secrets” with your competitors, but here are the facts:
    • Your brand is WHO YOU ARE
    • Don’t be afraid to share your systems
    • No one will connect with your consumers like you do
  • In honour of Rachel’s accomplishment and what she’s created, it’s the perfect time to launch my Facebook Coaching podcasts, so stay tuned for more inspiration in design!

Resources:

Rachel's podcast: Design+Style   Rachel's website: Rachel M Interiors   Her episode on our Show #55: Rachel Moriarty – Message to solopreneurs – Act As If the World is Watching   Rachel's Email: rachelminteriors@gmail.com   Her Face Book Page for Designers: Design And Style Podcast   Claire Jefford’s group: Interior Design Business Strategies   And Veronica Solomon’s group: What They Don’t Teach You In Design School

213: Power Talk Friday: Stephanie Chung: Change Your Mindset to Succeed at High Ticket Sales
01:00:09
2017-10-09 10:35:32 UTC 01:00:09
213: Power Talk Friday: Stephanie Chung: Change Your Mindset to Succeed at High Ticket Sales

Welcome to another episode of Power talk Friday! Today LuAnn has Stephanie Chung with her on the show. Stephanie has a company called Stephanie Chung and Associates, where she offers Sales Training, Executive Coaching and also Small Business Mentorship, to companies nationwide. Stephanie also has a course, called High Ticket Selling Made Simple which has been designed to help business owners sell more and make more. Listen in to find out more about Stephanie and her company.

Stephanie used to work as a Sales Executive in the Aviation and Private Jet Industry, where she mastered the art of high ticket selling. She has mentored and coached numerous people, including some of the highest paid, most elite Sales Professionals in the country. She serves Business leaders, Entrepreneurs, and Sales Professionals, using her proven Executive Coaching and Sales Training. Stephanie is a contributor on ABC, CBS, and NBC and she's authored Profit Like A Girl- A Woman's Guide To Kicking Butt In Sales And Leadership and also Embrace The Suck- How To Grow And Succeed In Business. LuAnn is really beyond tickled with all of this, so listen in now, as she and Stephanie discuss the mindset moves that are necessary to really scale your sales.

Show highlights:

  • What it all really comes down to is your own version of your own self-worth. Your financial beliefs play a role in the whole equation and sometimes people tend to struggle with that when selling their intellectual property. Stephanie digs into all the factors that contribute to that struggle.
  • Financial self-worth and your mindset- why you should be very careful to never let your own financial beliefs creep into any sales conversation.
  • It's never about you- it's always about the buyer in front of you.
  • Stephanie explains how you can break out of a limited mindset. Remember that it's not your concern how much your customer can afford. You need to ensure that your presentation of your product (your digital footprint), or service actually aligns with your product or service.
  • Run your business with excellence.
  • If someone agrees to meet with you, it means that they've already done some research about you and they have already decided that you are going to be worth their time.
  • Always approach a conversation with a buyer by looking at what it is that they want or need.
  • Ask the buyer questions that go a little deeper, because sometimes the buyer can't really articulate what it is that they need.
  • Use the power of silence.
  • Really knowing your stuff and getting results will help build your confidence.
  • Stephanie shares a technique that she uses with her VIP clients, called Pre-emptive Strike. Know the objections that are going to come your way and bring them up in advance, so that you can control the message.
  • Remember to never bring your price down, if the buyer can't afford it. Rather take something away. This way you keep your price integrity.
  • Only ask the buyer questions that you don't know the answers to. This will help you better understand how to solve their problem.
  • After setting your agenda with a client, mention that you're not necessarily the Designer for everyone.... Great for getting the right
  • If you really want to become a better salesperson, there is ample information out there, for you.
  • Stephanie has done courses before, specifically for Interior Designers. (For example, High Ticket Selling Made Simple)

Links:

Stephanie's website: www.stephaniechung.com You can find loads of free resources there.

To get a free download of Stephanie's book, go to: www.profitlikeagirl.com

212: How Offering Vegan & Cruelty Free Design Can Be Profitable
26:35
2017-10-09 10:35:32 UTC 26:35
212: How Offering Vegan & Cruelty Free Design Can Be Profitable

Today's show is a special one. It's a sponsored show- sponsored by Cruelty Free Designs, which is the brain child and love project of Deborah Rosenberg, of DiMare Designs in Miami, Florida. Deborah has been on the show before, on episodes #82 and #117 and now she's sponsoring three shows, to tell you- her colleagues, all about Cruelty Free Design. Listen in to find out more.

These three shows will cover firstly what it really means to be Cruelty Free Design, then the resources which are available for Cruelty Free Design and then there will also be a special episode with a Designer who has taken Deborah's course. LuAnn really hopes that you will enjoy this little series! Listen in now, to the first episode, with Deborah Rosenberg, where we're going to take a little time to give the back story of why this is so personal to Deborah- why she has transitioned to making her whole business cruelty free and why this really is such an important thing for you to think about.

  • Show highlights:
  • Deborah has developed a Certification Course in Cruelty Free Design and she explains how this came to be an undertaking for herself and her Firm to develop and also why it's so important to her.
  • The really cruel and inhumane ways that animals are treated, within the corporate industry, being viewed as commodities, rather than sentient creatures. It's really hard to believe what human beings are actually capable of doing to animals!
  • There really is no such thing as responsible wool, or responsible fur.
  • Does it really cost too much to be compassionate?
  • This cruelty mostly happens in countries where there are no regulations.
  • The really awful conditions for humans in tanneries.
  • 56% of Americans stop buying from sources that they view as unethical.
  • The importance of getting educated about all this, as a Designer.
  • Going vegan and the environment- these things are all connected.
  • Sixteen million people in the US are now vegan- many of these people have become aware of the cruelty in these industries through watching videos.
  • The different ways that you could approach this, as a Designer.
  • Animal fur, or leather can cause problems for children with autism, or for people with allergies.
  • Deborah's Certification Course In Cruelty Free Design has now become accredited.
websites: http://www.certifiedcrueltyfree.net http://www.dimaredesign.com

 

211: Carly Waters - Steps to Success in Your Interior Design Business
01:02:54
2017-10-09 10:35:33 UTC 01:02:54
211: Carly Waters - Steps to Success in Your Interior Design Business

Today's guest on the show is Carly Waters, the Principal of Carly Waters Style. Carly has really loved design ever since she was a little girl. As the daughter of an attorney, however, she followed in her Dad's footsteps and became an attorney too. Listen in to find out how she ultimately managed to change that and follow her heart and her dreams.

Carly graduated from UC Hastings in 2010 and started out in what would be a career in Family Law, at an esteemed Law Firm in San Francisco. Her heart really wasn't in it though, so when she went on maternity leave while pregnant with her son, she rediscovered her love for interiors. She designed their apartment in San Francisco and got it featured on Apartment Therapy. This was when she started taking on some Design clients, on the side. After going back to practicing Family Law, however, she realized pretty quickly that it was time for her to leave the law behind. So, when they moved to LA for a job opportunity for her husband, Carly decided that this was the right time for her to strike out on her own, so she started Carly Waters Style in 2014. Here's the thing- in these three short years, Carly has been featured in My Domain, People, Rue, Simply Spaced, Apartment Therapy and Martha Stewart. Listen in now, to find out how Carly managed to achieve all of this, in such a short period of time.

Show highlights:

  • Carly explains how she managed to achieve all that she has, only three years after opening her firm. She really went about it in an intentional way and hired a Coach, Annie Little, who specifically helps attorneys to leave the law. She also spent a full six months making preparations and getting her ducks in a row.
  • Carly really made use of her friends and connections to get ahead in her business.
  • Carly started out initially with organizing clients.
  • After about six months, she decided to take things further and started working with a Realtor and found a house to renovate. This was the house that she used for her portfolio and it was also shot for her My Domain feature.
  • Carly realized that she can't do everything, so she hires people who are experts and she oversees them. She helped a friend with her office, in exchange for putting all her drawings onto CAD.
  • What really stood out for Carly, from her first big project was that you should not try to 'band aid' the problems in the house, because it will eventually end up costing you a whole lot more.
  • It's really important to have your plans and drawings ready, before bringing the contractors in. You will always have problems to solve, however it really does help to be prepared.
  • Carly has really learned to see her worth and understand her value, over time.
  • Carly has really made full use mentors and her network of friends and connections, to help her to learn out about the aspects of the business that she needed to understand.
  • How Carly managed to be published in so many publications in such a short period of time. She used her contacts and knew that she really had to have professional photographs, amongst other things.
  • Carly explains about her hourly rate and about her minimum fee of $5000, both of which she's stated on her website.
  • You really need to surround yourself with people that really support you and elevate you.

Links:

Carly's website: www.carlywatersstyle.com

210: Power Talk Friday: Website Tips For Design Pro’s with Yian Quach
01:09:07
2017-10-09 10:35:33 UTC 01:09:07
210: Power Talk Friday: Website Tips For Design Pro’s with Yian Quach

The guest for today's Power Talk Friday is Yian Quach.  Yian, who is originally from Seattle, Washington, has been designing websites since 2015 and he helps professionals in the Design Industry to cure their web site pain so that they can grow their businesses. There is a particular mention, on his website, that LuAnn found quite interesting- in addition to his role as Website Doctor, Yian really loves educating and his original career was as an English Teacher!  Listen in as Yian explains all about his real genius ways with websites.

Yian's clients have been published in a number of top shelf magazines, including Architectural Digest, Lux, Hudson Mod and Editor At Large. The thing about Yian is that he has a rare combination of skills in the areas of Website  Design, Copywriting and Coding and he's also familiar with all the nuances of the Interior Design Industry. He regularly attends Industry Trade Shows, so you may even know him. In the past year, he's been at High Point Spring Market, Brooklyn Designs, ICFF (where he and LuAnn did a Facebook Live for Curated Kravet), The D and D Building Spring Market and later this month, he'll be at Las Vegas Furniture Market. Listen in now, to learn about the really actionable ways that Yian works to help people to cure their website pains.

Show highlights:

  • The kinds of website pains that Yian cures.
  • Yian explains the details of his Criteria List of twelve items, which he uses to evaluate websites.
  1. Does the website feel clean and easy to use?
  2. Does the website feel complete and up to date?
  3. Does the website feel thoughtfully written and succinct?
  4. Does the website feel fresh?
  5. Does the website feel guided?
  6. Does the website feel beautiful?
  7. Does the website feel personal enough?
  8. Does the website feel cohesive?
  9. Does the website/designer feel endorsed?
  10. Does the website/designer feel credible and authoritative?
  11. Does the website feel actionable?
  12. Does the website feel polished?
  • Yian tests his very simple Grading System (A+ to E) that he uses to evaluate websites, on his own website.
  • Consider hiring a wedding photographer to get a really great video for your website.
  • Yian helps LuAnn to evaluate her website, using his Criteria List.
  • Yian points out some missed opportunities on LuAnn's website.
  • The impact of having website photos that fill the whole screen.
  • The cohesiveness of the voice on websites is something that is often overlooked.
  • Yian points out where LuAnn's website could be more actionable.
  • Yian assists LuAnn with ways to tweak the logo and header on her website.
  • Yian encourages you to take advantage of his Website Review.
  • Yian's Free Giveaway- Yian will be giving away five free Website Reviews to the first five professionals in the Design Industry, to contact him at housedigitaldesign.com/a-well-designed-business and articulate their particular web site pain, within one week of this podcast being aired.

Yian will be covering the Las Vegas Furniture Market, later this month, on the Tastefully Inspired Facebook Page, with lots of live videos. Like the page and ensure that you get the notifications when it goes live.

website: https://housedigitaldesign.com

209: Savour Partnership- Why You Need to Build an Email List
01:18:25
2017-10-09 10:35:34 UTC 01:18:25
209: Savour Partnership- Why You Need to Build an Email List

Today's guests, Leslie Carothers and Sam Henderson,  are the two industry pros and the brains behind Savour Partnership. They create magazine quality, custom branded e-publications for your website, or blog. This really means that they create opt-ins and lead magnets, for you to attract and grow an email list. LuAnn urges you to hang on and really listen, specially if you find your eyes are glazing over at the mention of growing your email list, because these two really are experts at this and today, they're going to explain precisely why it's so important, for the health of your business, to grow your email list. Listen in to find out more.

Sam Henderson is the owner and Creative Director of Savour Imagery, which is a Food and Lifestyle Creative Studio, located in Dallas, Texas. Sam and his team create photography, video, and graphics for numerous national brands and media outlets. He uses his knowledge of food, lifestyle, and travel together with his experience as a Designer, to create content for HDTV and DIY Network. Sam also writes a weekly article on Design trends.

Leslie is the CEO of Kaleidoscope Partnership, which has more than thirty-seven years of experience in the Luxury Home Furnishings and Interior Design Industry. This year, her company celebrates it's the fifteenth year. Leslie pioneered the use of Social Media Marketing and Influencer Marketing nationwide and she has helped to build the brands of major manufacturers, retailers, software providers, individual Interior Designers and Trade  Shows through her website, her Blog Management work, Social Media and Content Marketing. These are brands like Havly Court, Wilson Kelsey Design, Four Point Design Build, The New Traditionalist, Meredith Corporation, World Market Centre, Las Vegas, ICFF and more than thirty-five others! Leslie speaks frequently at Industry Events and she is often quoted as an Expert Resource in National Publications. She wrote the Retail Ideas Column for Furniture Today Magazine for nine years and her micro-blog, @TKP Leslie, has more than thirty-six thousand followers and was named, by Decorex, as one of the top one hundred most influential Interior Design blogs in the world! Together, Leslie and Sam are the co-founders of the recently started Savour Partnership. Listen in to find out how they can really help you to position yourself for success, elevate your brand and grow your business.

Show highlights:

  • Leslie gives you the basics of what she and Sam do with their Savour Partnership (in layman's terms) and why you, as a Designer should care about it.
  • Why it would be worth it to you, as a Designer, to sit down and write an ebook, to offer to your prospective clients.
  • Sam explains their system, which offers templates, yet remains true to each Designer having a unique look.
  • Leslie explains about how to drive traffic to your blog, or website, through their Savour Partnership Group on Facebook, in order to grow your email list and create a means of passive income for yourself.
  • Rich Pins On Pinterest- a number one way to drive traffic towards your blog or website. (Click on the Note on Leslie's Facebook Page, The Kaleidoscope Partnership, to get the details of how to set up a Rich Pin.)
  • Sam shares some other really great tips for how to drive consumer traffic to your website, or your blog, using Pinterest.
  • Affiliate Marketing- what it is and how it can work for you.
  • How Affiliate Marketing could generate a passive income for you, as an Interior Designer.
  • How you can make an Affiliate Commission, which is really another kind of passive income, through selling products via your website, to the consumer.
  • Why you really need to have something to trade with the consumer, for their email address.
  • Leslie will hold your hand throughout the entire process of assisting you with the development your e-publication and she really has the utmost respect for the artistic quality of whatever you produce.
  • Their work is so professional and of such a high quality, that it really seems so easy!
  • Why you really do need to be putting out a call to action, to the consumer.
  • Sam and Leslie can even help you with Copywriting, if necessary, to help you elevate your business.
  • Leslie will be speaking at the Bold Summit, in Chicago in September. Sam will be there also.
  • Although Leslie does not have a personal blog, she has written between seventy-five and eighty percent of all the content for the really successful Havly Court Blog, so she invites you to join her new Facebook Group so that you can learn how to drive consumer traffic to your blog.
  • You can sell a blog as a separate business asset.
  • There are Design Bloggers right now, who have only been focused on blogging for five years and they are making, on their blog, over $200 000 per year! This is a very real income opportunity for you!
  • This is how you really can create more freedom for yourself, over time.
  • You can put a three page PDF together for yourself on one Sunday.
  • Creating affiliate links on your publication.

Links for Savour Partnership:

Facebook: www.facebook.com/savourpartnership

Instagram: www.instagram.com Savour Partnership

Email: savourpartnership@gmail.com

208: Susan Yeley - How Where You Live Influences Your Interior Design Business
01:06:34
2017-10-09 10:35:34 UTC 01:06:34
208: Susan Yeley - How Where You Live Influences Your Interior Design Business

The guest on today's show is Susan Yeley, of Susan Yeley Interiors, in Bloomington, Indiana. A few weeks ago, Susan contacted LuAnn, because she listens to the show a lot and she thought that the particular challenges that she faces in her Design Firm could make an interesting topic. After learning a little more about it, LuAnn agreed and she really hopes that you will too. Listen in to find out about the challenges that Susan faces in her business, which is really defined by the area she lives in.

Susan started out as a struggling graduate student in Religion and Philosophy at Indiana University. She later took an unpaid internship at Thomas Jobb, a furniture and fabric showroom in the Merchandise Mart in Chicago and became hooked on Design.  She then enrolled at the Harrington College of Design and eventually landed a job at a high-end Residential Design Firm in River North. Susan and her husband finally returned to their roots, a few weeks prior to the birth of their first daughter, in 2005. Listen in now to find out more about Susan and the specific challenges that she faces, when it comes to her business location and the fees that she charges.

Show highlights:

  • Susan explains what the demographic is like where she does her business and also what the factors are, that contribute to making it a little different to LuAnn's usual conversations.
  • Susan's really intentional, yet flexible approach to her business.
  • Many of Susan's clients have never worked with a Designer before.
  • Trust is a really important factor in business, in Susan's close knit community.
  • The packages that Susan used to offer, to sell to her value and services to her small town community.
  • Why she eventually discontinued the packages.
  • The conversation that Susan had with a friend, that caused her to examine the perceived value of her services. Now she makes no mention of figures on her website.
  • Susan's Gut Check On A Potential Home.
  • The really interesting blend of personalities in Susan's wonderful team of really skilled staff.
  • The rationale behind Susan's website.
  • Susan loves the small town life, even though it really makes it harder for her as a Designer.
  • Most of her money is made from once-off, hourly consultations, so Susan is really forced her to think creatively about how to make money, every day.
  • It's not been a feasible option, so far, for Susan to make any money from product mark ups, so she and her team have to think really creatively about what Interior Design looks like in their particular culture.
  • Some of the ways that Susan is trying to generate an income, in her tricky community.
  • Susan's online initiative, to sell things through her website. It's almost like a Town Gallery.
  • The mid range price point items that have been identified, that Susan and her team are working hard to make 'trade only available', in order to generate some more income, via her website.
  • Making money from property flips.
  • Incorporating Enoch Sears's (#202) idea, to collaborate with local Architects.
  • The three P's that Susan relies on- Planning, Priorities, and Patience. They really work for her!
  • Susan's take on Design Therapy.

Susan's website: 

www.susanyeleyinteriors.com

207: Power Talk Friday: Madalyn Sklar: How to Use Twitter for Your Interior Design Business
58:03
2017-10-09 10:35:34 UTC 58:03
207: Power Talk Friday: Madalyn Sklar: How to Use Twitter for Your Interior Design Business

The guest for today's Power Talk Friday is a really special force to be reckoned with! She's is also the very first guest to be talking about Twitter on the show! Madalyn Sklar is a Business Coach, Consultant, and Twitter Marketing Expert. Other than being an expert on Twitter, she's the host of #Twitter Smarter Twitter Chat and Podcast. She has the weekly #Social ROI Chat, she blogs and she creates courses and also speaks and teaches courses at Madalyn Sklar.com. Listen to getting some awesome advice about marketing with Twitter from Madalyn.

Madalyn, who really has some visionary skills, is known for being the Number One Social Media Influencer in Houston, a city which has a population of two million people. She has been blogging since 2000 and she's been founding online communities since 1996 when the internet was new and she saw it as a really great way to connect people. Listen in now, as LuAnn interviews Madalyn, someone who really has the knack of being an early adopter of all things tech!

Show highlights:

  • Why you really should care about Twitter.
  • Engaging is really where the magic is, with Social Media.
  • Get on Twitter and listen to where the conversation is.
  • Madalyn's Twitter Secret Sauce- to help you to start meeting people and enjoying Twitter.
  • Create a Twitter List, either public or private- it's really a great way to organize.
  • Twitter Chats- #an awesome way to make connections with people.
  • Using Twitter Chats to get your business seen and heard.
  • Creating a really effective and clear Twitter profile.
  • You can boost your bio with a bit.ly link.
  • A great tip to check the traffic to your Twitter profile- you may be in for a big surprise!
  • Why a Pen Tweet really is such a great idea to build your hash tag following.
  • Go to Madalyn's Twitter Smarter Twitter Chat and podcast, to learn more about Twitter.

Link:

Madalyn's website: www.madalynsklar.com

Go to www.madalynsklar.com/chatlist to get to a page with a variety of charts that you can look through.

The best place to meet Madalyn- on Twitter! #madalynsklar

206: Design Biz Live - The Most Important Tips For a Successful Interior Design Business
01:11:51
2017-10-09 10:35:35 UTC 01:11:51
206: Design Biz Live - The Most Important Tips For a Successful Interior Design Business

Today, LuAnn  is shaking it up a bit and introducing a new monthly feature, called  Design Biz Live. On the third Wednesday of every month, she will be talking with Judith Neary of Roadside Attraction Design Studio and Corey  Klassen of Corey Klassen Interiors and they will be discussing the specific problems and challenges that you are facing in your design firm. Somewhat similar to what LuAnn's been doing for the last eighteen months, however, with Design Biz Live, she will be dealing with the questions that you have by asking them of these two talented designers. So, it's the same, but different... Listen in to find out what it's all about!

 

If you'd like to know more about who Corey and Judith are, you can listen to episode #170, where LuAnn first met them and there you can hear all about their firms and their backgrounds. What really makes this new feature so actionable and worthy, is that Corey and Judith run two entirely different kinds of firms, with Judith's being a solo operation, on a small island and Corey's in a big city, with staff. This will be really fun and interesting and it will also give you two very different, yet valid perspectives.  What makes it live, is that in addition to this podcast version, there is also a video available, of the three of them, which will be posted on LuAnn's Youtube channel, A Well Designed Business, as well as on the LuAnn Nigara Facebook Page. LuAnn wants you to know that this format is a bit more laid back- more like a coffee jam session- and she also warns you about having these three crazies all in one place! Make no mistake about it, however, they're still going to be covering the business principals that you need to know, in order to be successful. At the end of the day, the goal is still to help you to be more productive and profitable. 

 

They've decided to start off with an introduction of the philosophy of both Corey and Judith, so they have each made a list of the top things that they think you should do, or you should know, in order to be successful in the Design Industry. You don't need to take notes, because if you go to www.windowworks-nj.com/designbizlive1, you can get your free PDF download of 'The things I learned from Judith and Corey Design Biz Live Episode #1'. Listen in now and enjoy the new show!

 

Show highlights:

 

  • The first thing on Corey's list- To be really completely obsessive about drafting and graphic communication. And also...please spell correctly! Corey explains why your construction drawing really needs to be a work of art.
  • The number one thing on Judith's list- Install a toilet, upholster a couch, hang wallpaper, mud and prep dry wall. In other words, get dirty. You really need to have an understanding of not only your trades and what's involved with the different aspects of the product that you're specifying or selling, but there is a respect aspect to this too, which you can only gain through getting a real understanding of the various skill sets involved with doing all of this- and doing it really well. Without this you're not going to be able to really connect with those trades.
  • Number two on Corey's list- You need to take accounting classes. You really do need to know the difference between a mark up and a margin, gross profit and net profit and how much you cost- not how much you earn. The latter includes overheads, facilities, equipment, your hourly rate and your costs for  getting back and forth. 
  • Number two on Judith's list- Work on a finish line at a Cabinet Manufacturers for at least two weeks. Not going to happen easily, but you should try! This is because you really have to have an understanding of the human element involved here. There are going to be imperfections- this is in the nature of the business, so this understanding helps lessen the shock or surprise value when something does go wrong.
  • Number three on Corey's list- Visualise the details. Stand in the room for five minutes and design it in your mind. If you really can't do that, you're going to have trouble getting through the whole process.
  • Number three on Judith's list-  Run the plumbing for your bath design and then do the tile installation. Think this through from the beginning. This is a fundamental, as it's about the reality of what happens on a job site, vs your drawings, vs life, vs product, vs the variation in the installation  process. This is, again, about having an understanding of  and a compassion for the trades. You can only get that through hands-on experience
  • Number four on Corey's list- Don't think for a second that going out on your own is going to be easy. It isn't! It's going to be the hardest stuff you've ever done in your whole entire life, but, it's really so rewarding and so fun!
  • Number four on Judith's list- Date a Lawyer and learn how to argue effectively. One of the huge challenges in the industry is that there's always conflict and conflict often comes up in communication.  This isn't about arguing, it's really about problem solving. About getting to the issue of what the conflict is about. It's about how to resolve things effectively and professionally, without creating more conflict.
  • Number five for Corey- Use really solid contracts with clients. Don't kill them with the contracts, though. ASID has a set of contracts that you can purchase.
  • Number five for Judith-  Take out your nose ring and go and work at Nordstrom for a year and learn how to dress. Find a style somewhere between Brad Pitt and Iris Apfel. It's really important for Trade Professionals to look professional. You really can make a personal statement and find a way to be neutral and appropriate to the situation, without challenging your customer. 
  • Number six on Corey's list- Take credit cards. The fee that's charged is usually offset by the amount of work that you save from having to go to the bank to deposit a cheque. 
  • Number six on Judith's list- Learn grace under pressure. Experience and manage customer triage. Work at a Big Box Store for a year. Great to learn to manage multiple clients at the same time and maintain grace, think on your feet in and do problem solving in a retail environment. Don't hire anyone without any retail experience.
  • Number seven on Corey's list- Follow through on everything and think about the big picture. This is really important to solve those unresolved things that are hanging around and to nip them in the bud. 
  • Number seven on Judith's list- Go old school and learn how to use a sharpie and paper to quick sketch your concepts.  This is just basic artistic ability- not tech. You can go to an art school to learn this. It's a really respected and impressive technique.
  • Number eight on Corey's list- Document everything. You never know when you're going to need it!
  • Number eight on Judith's list- Design something and build it. Not a 3D printed model- really build it yourself. You'll really get a fundamental understanding of how things are put together this way.
  • Number nine on Corey's list- Don't cheap out on software and solutions. They really are your best efficiency machine. You can do the same amount of work and charge the same amount of money, or you can do less work and charge the same amount of money...
  • Number nine on Judith's list- Learn the difference between a professional rejection and a personal one. They may not like you, but they should at least respect you. It's often hard to separate the two as creative professionals. This is learned usually through experience. Develop a professional perspective.

 

Links:

 

Corey's website: www.coreyklassen.ca

 

Judith's website: www.roadsideattractionstudio.com 

 

205: Lane Mc Nab: How Interior Designers and Contractors Work Together
01:19:58
2017-10-09 10:35:35 UTC 01:19:58
205: Lane Mc Nab: How Interior Designers and Contractors Work Together

Today's guest is Lane McNab, of Lane McNab Interiors. Lane, just like Darla Powell, who appeared on last week's show, has also come to Interior Design as a second career. Listen in to find out all about Lane and how she's developed her really successful Interior Design Business.

Lane grew up in Florida and attended school in both Tennessee and San Francisco. She continued her education at Oxford University and at Il Globo Institute, in Italy. Lane's Interior design career is backed with her vast experience and her work and her expertise have been featured in many places, including The Today Show, the East Bay AIA Tour Of Homes, Dwell, Modern Sanctuary, Lux Pad, 24 East, My Domain and also in her home town publication, Berkeleyside, as the go-to Interior Designer, for approachable ways to modernise an historical home. Listen in today, to find out how Lane's career path and the lessons that she's learned along the way have contributed to her success, both as a Designer and as a Business Person.

Show highlights:

  • Lane talks about her first career, as a solo opera singer, in the San Francisco Bay area- prior to her becoming a mom.
  • How Lane first started out in 2004, working with a contractor on her own projects and how this eventually developed into Lane McNab Interiors.
  • The Today Show wanted to include one of Lane's Design Projects in an article they were running, at a time when she still didn't even know if she really wanted to have a business.
  • The point at which Lane realized that she could really take advantage of the fantastic opportunities that were coming her way, and start her business.
  • Lane eventually shut down her blog and took a year to stay focused and she worked very closely with Julia Malloy as well as with a number of other consultants, prior to starting her business, as she realized that she really needed a jump start.
  • The huge amount of confidence that Lane gained, from working with Julia Malloy.
  • Lane always writes down anything that she doesn't understand, so that she can research it later because different projects always require different amounts of knowledge.
  • Lane explains how she found the necessary help when making her transition to a much larger project.
  • The really sage advice from Julia Malloy, that Lane still holds on to- 90% of successful entrepreneurs have the consistent quality of a high E.Q.
  • Explaining to clients not only what the best design is, but why!
  • The typical things that tend to trip Designers up, when working with construction.
  • A memorable challenge that Lane faced with the cabinet guy, which became a valuable learning experience.
  • Using a mistake as an opportunity to develop a really great relationship with the client.
  • Lane's way of working with her vendors, or trade sources.
  • Dealing with clients who aren't happy about having their project photographed.
  • Not taking the first 'no' for an answer...
  • The importance of being collaborative, as a Designer.
  • Lane's outsourcing of her expediting- how and why it works for her.
  • The importance of keeping really detailed notes as a reference, for Lane.

Links:

Labe's Website: lanemcnab.com

204: Power Talk Friday: Kathy Knowles - How to Interview & Hire for your Interior Design Firm
01:13:08
2017-10-09 10:35:35 UTC 01:13:08
204: Power Talk Friday: Kathy Knowles - How to Interview & Hire for your Interior Design Firm

The guest for today's Power Talk Friday is Kathy Knowles, a former HR Director who has become an entrepreneur. Her company is called Intuitive Strategies and Consultants and Kathy has become known as The Soulful Business Mentor. She really understands the challenges one faces, when leaving behind a successful, yet unfulfilling six figure career, to build a more satisfying business and life. Kathy has more than twenty years of experience of maximizing people and potential, as an HR Director, which has given her a real advantage in helping you to create your own Heart and Soul Business.

She and her team share proven strategies and formulas, to help you to establish a growth strategy that makes you more money and frees up more of your time. Magic words, right? Kathy's mission is to help more business owners and entrepreneurs to create a life of a business that they love, without sacrificing integrity, income, or sanity! There are really so many things that Kathy, as a talented Business Coach, could have discussed today, however, LuAnn decided to zero in on 'Help Business Owners Hire Right The First Time'. Even though LuAnn has owned a business for more than thirty years, she's really looking forward to this discussion, because for her, hiring really is one of the most troublesome parts of being in business. So, listen in, to get some great insights from Kathy's more than twenty years of experience.

This is going to be a really jam-packed episode, as Kathy has a ton of information for you. She has prepared a list of questions that are very helpful in assisting you to make the right hire. Several of the questions will be discussed in the interview today, however, her list is really much more in-depth, so if you are about to hire, or if you struggle with how to do that, you will enjoy this interview. To get Kathy's really valuable list of questions, go to www.windowworks-nj.com/kathyk and click on The things I learned from Kathy Knowles. Listen in now, to find out more.

Show highlights:

  • Kathy explains that the process of hiring starts with you and being crystal clear about where you want to go with your business.
  • Hiring around the things that you're not good at.
  • Getting intuitively in touch with your business, in order to really grow your email list and to know which team member to hire.
  • Knowing how to choose the right person, when hiring someone for the very first time- using the List Of Four and then breaking it down a little further.
  • How to know when it's time to hire someone.
  • Asking the right questions when interviewing a potential employee. Talking about money during an interview.
  • Understanding that the way that someone interacts with you during an interview, will be the way that they will interact with your clients, should you hire them.
  • The importance of asking specific questions during an interview, even if you really hit it off with them.
  • Why you really shouldn't talk too much, when interviewing someone. The kinds of questions that are more likely to elicit a true response from an interviewee.
  • The importance of employees being accountable. Some suggestions for great questions to ask a potential employee, during an interview.
  • Creating interview questions around a personality profile- like Disc or Kolbe.
  • Links:

Kathy's website: www.kathyknowles.com – This is where you will find her free Gaining More Loyal Customers resource.

For Kathy's free Find and Fill resource, go to: www.kathyknowles.com\find-and-fill\

Kathy's email: kathy@kathyknowles.com

203: Darla Powell - How to Launch an Interior Design Firm
01:06:59
2017-10-09 10:35:35 UTC 01:06:59
203: Darla Powell - How to Launch an Interior Design Firm

The guest for today's show is the truly remarkable Darla Powell, of Darla Powell Interiors, in Florida. Darla and LuAnn initially became friends through the social media of the podcast and then continued their friendship with conversations on the Designer Facebook Groups that they were both in and also through Instagram. It's not unusual for LuAnn to become friends with the people that she interviews for the podcast, and she and Darla also have a few friends in common (Mark McDonough from Tastefully Inspired and Karina from Superior K Interiors), so she really thought she knew all about her, until she went out and did her research for the interview. Then she was truly surprised to learn a few things about Darla that she didn't know before! Listen in to find out all about these surprising details.

Mark McDonough was actually the person who suggested to LuAnn that she should consider having Darla on the show. He pointed out that this was a second career for her and that she was going to be a truly amazing Interior Designer, as she was really putting her all into it, after having retired from her first career. Listen in now, to find out more about Darla and how she came to be doing what she does now.

Show highlights:

  • Darla talks to LuAnn about her first career- in Law Enforcement, for eighteen and a half years, as a Detective Sargent with the Miami-Dade Police Department, where she thought about quitting her job and becoming an Interior Designer almost every day!
  • Darla talks about her long journey from Law Enforcement to Interior Design.
  • How Darla really became really motivated to become an Interior Designer, after listening to one of LuAnn's podcasts, with Mark McDonough.
  • Darla's Instagram is only seven or eight months old and it already has way over seven thousand followers!
  • The biggest tip that Mark McDonough gave to Darla, about finding brands that align with her work and commenting on their posts straight away.
  • The great value in taking the time to be genuine and really engaging with people on social media. This makes you human and really helps your brand- and gets people to stay with you.
  • As long as you're putting out great content, your fans will still love you, even if you don't follow them back.
  • LuAnn and Darla discuss the portfolio which is up on Darla's website, which is actually her entire own home, done on a limited budget.
  • Darla talks about the fabulous blog, which is called Wing-nuts and Wallpaper and really reflects her brand voice.
  • How Darla boosts her following with her blog and with her Facebook posts.
  • How Nicole Heimer, (Episode #125) a really rockstar brander, has really helped Darla.
  • Some areas where Darla has felt a bit overwhelmed with her new career and what she's found helpful at these times.
  • How Susan Winterstein really helped Darla with her process, with an organized chart to inform the client about the whole design process.
  • Why Darla quit her first career way sooner than she originally intended to do so.

Links:

Darla's website: www.darlapowell.com, where you will also find Darla's blog, Wing-nuts and Wallpaper.

Resource:

Business of Design, Volume 3- Win The Flat Fee Game by Kimberley Seldon

202: Enoch Sears: Business of Architecture Podcast Host and Founder of Architects Marketing Institute
01:16:10
2017-10-09 10:35:36 UTC 01:16:10
202: Enoch Sears: Business of Architecture Podcast Host and Founder of Architects Marketing Institute

The guest on today's show is Enoch Bartlett Sears, a licensed California Architect and the founder and publisher of Business of Architecture. He's the creator and host of The Business of Architecture, the number one podcast for Architects and he is also the co-founder of The Architect Marketing Institute. LuAnn had to wait quite a while to get to interview Enoch, as he really is busy, so she's grateful and very glad that he found an hour for her today and she thinks that you're going to be glad too! Listen in, to find out how you can increase both the income and the efficiency of your business, with the fantastic resources that Enoch has for you.

LuAnn came across Enoch because of his podcast. She's a regular listener and really enjoys his show and thinks that what he does is really terrific! She finds that he actually does a lot of the same things that she does on her podcast, except that his target is Architects, so she just switches the word 'Architect' in her mind, for Interior Designer. Enoch interviews Architects on how they run their firms and what they do to increase their income and efficiency. He also talks with outside Industry Experts, as does LuAnn on her Power Talk Fridays, to help Architects to increase the profitability of their firms. This is why LuAnn thought that this would be such a great fit for this show. Enoch is also a Business Coach and he's become famous for helping Architects to grow their firms and their income and increase their freedom, through the use of effective Client Strategies.

Enoch went through one of his very actionable strategies, a Twelve Step Questionnaire process, called Twelve Questions To Ask Before Your Meeting- So You Know What Hot Buttons To Push, which he recommends to Architects, with LuAnn. This was developed by Enoch's partner, Richard Petrie, who's known as The World's Leading Architect Marketing Coach. LuAnn was really impressed with it and as she went through it with him, she found that it could be translated right to Interior Designers. So listen in now, to find out more about this questionnaire which you could apply to yourself, to help you to attract your ideal Interior Design projects and clients.

Show highlights:

  • How to deal with the fears and insecurities that often exist between Design Professionals.
  • A tip for Interior Designers, to deliver more value when wanting to do work with Architects.
  • Enoch goes through his Twelve Questions To Ask Before Your Meeting- So You Know What Hot Buttons To Push.
  • Number one- Asking if are all the decision makers are present.
  • Number two- Setting the format and the ground rules for the meeting, in order to maintain an alpha position.
  • Number three- Framing the meeting's purpose and it's time frame with the client.
  • Number four- Asking the client some background questions, to discover their current situation or the 'now'. You really need to be quiet and listen carefully here!
  • Number five- Understand the client's goals and objectives and their vision for the future and also, how they want to feel in the space. Try to get the emotional impact of what they're going for.
  • Number six- Ask your success criteria questions, about how the client would know if they've achieved a successful project with you. This would involve helping them to imagine the future and to talk to you about what they are imaging.
  • Number seven- Ask your client what it would mean to them, to have achieved their objectives. This will be an emotional question, bringing out emotional answers, to discover their emotional drivers.
  • Number eight- Ask their current plans to achieve their objectives and find out the degree to which they are already on track. This is where you find out about any obstacles or challenges they may be worried about and also, how much time they have for the process.
  • Number nine- Ask them about the consequences, if they don't meet their objectives. This is about discovering their degree of motivation, to do the project and follow through on it and helping them to connect their current decisions with the consequences of those decisions.
  • Number ten- Ask the timing questions, about when they want to get their new results completed.
  • Number eleven- Map out the road to success with your client, with their options. This is where you really need to bring all your professional training to bear and look at the gap between where they are now and where they want to get to.
  • Number twelve- Book the next few meetings, if you feel that this client is a good fit.
  • The really great value in Designers creating contacts with Architects.
  • How you as a Designer, can best reach out to an Architect, to arrange a meeting about the possibility of working together.
  • What Architects really want to work on.
  • Ways that you can bring value to architects, as a Designer and get them to work together with you.
  • What Enoch does on his podcast and how you can find him, at The Business Of Architecture, on iTunes.

Links:

https://archmarketing.org/ https://www.businessofarchitecture.com

For some awesome, free giveaways:

Go to: www.archmarketing.org/awelldesignedbusiness and give your email address, to get your free PDF download of the questions and frameworks mentioned on the show, as well as the two questions that Richard Petrie calls his Mind Cannon.

201: Power Talk Friday: Dorien Morin-van Dam- How to Get Through the Fear of Doing Video
56:20
2017-10-09 10:35:36 UTC 56:20
201: Power Talk Friday: Dorien Morin-van Dam- How to Get Through the Fear of Doing Video

The guest on today's Power Talk Friday is Dorien Morin-van Dam, the Owner and Social-Media Consultant with More In Media, which is located in sunny Myrtle Beach, South Carolina. Dorien helps Small Businesses Owners with their strategies, planning, and execution, around Social Media. Listen in to find out more about Dorien and what she has to share, to help Small Business Owners with their Video Marketing on Social Media.

Dorien is a Coach and Trainer, who concentrates on Video Marketing and  Social Media Management. She particularly enjoys working with Video Coaching and helping people to overcome their fear of the camera. This is something that she runs into all the time, with local clients and Small Business owners who really need to be on camera, yet have real fear around doing that. Dorien has found that here is such a great need for this right now, with Video Marketing being so popular, that she is also busy writing a book about it. Dorien, who's a Mom with four teens and three dogs, loves to run marathons and cook and eat vegan food. She also really enjoys teaching, blogging and speaking about Social Media. Listen in now, to find out more about how Dorien helps people to overcome their fears about appearing in front of a camera.

Today, Dorien talks to LuAnn about:

  • The fear that so many people experience, of appearing on camera.
  • That there really is an easy way to overcome that fear.
  • That although she has no fear of the camera, she did have another extreme fear, through which she developed the necessary empathy to help others to overcome their fears around cameras.
  • The story about her epiphany- which enabled her to overcome her own fear and help others to do the same.
  • How she helps people to get ready to appear in front of the camera.
  • A new acronym for FEAR- that, instead of Fearing Everything And Running, you can learn to Face Everything And R
  • The Rise of Video in Social Media and the tremendous opportunities that it can bring for you, with this year being The Year Of The Live Video in Social Media.
  • The fantastic new developments coming up on Facebook, for Virtual Reality Meetings.
  • That the reach of a video is so much greater than either using pictures, or text.
  • Facebook Live- how it's pushing Video and where it's going.
  • Why Dorien thinks that you can't fail with Video- if you go through her process.
  • Low-cost ways of creating Videos.
  • Replacing your fear of how you look with a love for your brand.
  • The more you watch yourself on video, the more you get over your fear of it.
  • Really awesome tips for creating really great, confident videos of yourself, before going live on Facebook.
  • Being authentic, to better connect with people on video.
  • How to catch people's eye in the first few seconds, with your video.
  • Some ideas for you to use, to market yourself with video.
  • Using what's going on around you currently, as a topic for your video.
  • Creating great content for your videos.
  • How to straddle the fine line between oversharing and too little content on your video.
  • Re-purposing your content, for great results.

Dorien's book, No Fear Video, which will be coming out later this year.

Links:

Dorien's website: www.moreinmedia.com

200: LuAnn Nigara: Excellence is a Decision- Keynote from IWCE 2017
57:27
2017-10-09 10:35:36 UTC 57:27
200: LuAnn Nigara: Excellence is a Decision- Keynote from IWCE 2017

Today's show is taken from LuAnn's presentation that she gave at the I.W.C.E.

LuAnn starts her presentation by explaining the mix that goes into creating a really successful business. She points out that you are actually your own magic pill and that you really do have the ability when it comes down to making decisions. All that you need is to have confidence in yourself and to know that you have a good business and that you're a good business leader. Then, you have to identify the obstacles and make a plan, rather than running away from them. The really important part though, is to make the decision, as confidence and a plan are nothing without a decision. So, every day, as a business person, you have to choose to go out and do what is necessary. Listen in now, to LuAnn's really valuable presentation.

LuAnn explains that Window Works was initially a franchise which started in the early 70's and went until the early 90's and that she and her two partners owned three of them. From year one and for the next ten years, two of their three franchises were number one and number two in highest gross sales, every year!  Today, LuAnn talks about the things that she has found when looking back, that have really contributed to their great success. Number one being Leadership, number two- Systems and number three-  Excellence. Listen in, to find out how to use these three ingredients to really attain the kind of success that you would love for your business.  

Today, LuAnn talks about: 

  • Her A Well Designed Business Podcast and what it's all about.
  • What goes into creating and being a terrific leader- 1) Establishing your company's mission. 2) Establishing your company's core values and 3) Establishing accountability.
  • What you will gain from having a really well thought out Company Mission.
  • Why you need to make your Company's Core Values, which are non-negotiable, really clear to both yourself and to your employees.
  • Why it's really so important to establish accountability in your business.
  • The book, The E-Myth by Michael Gerber and why the three business roles that it refers to are so important to understand.
  • Working on your business as well as working in your business.
  • That System is the number one thing that contributes to the success of your business.
  • The reason for the Red Pen System that they use at the Window Works office.
  • Why systems really do make your life (and your business) so much easier.
  • The real importance of impeccable customer service- and that often means that you have to let go of being right!
  • That it's sometimes hard to keep to your business systems and decisions, but it's really worth it!

Resources:

Book: The E-Myth by Michael E. Gerber – An amazing book for small business owners.

199: Manuella Moreira- Co-Lead Designer at Ethan Allen Flatiron NYC is a Millennial on the Move
01:11:48
2017-10-09 10:35:37 UTC 01:11:48
199: Manuella Moreira- Co-Lead Designer at Ethan Allen Flatiron NYC is a Millennial on the Move

Today's guest is Manuella Moreira, one of LuAnn's long time early listeners to the show.  In May, there was a big event at the insanely gorgeous Ethan Allen Showroom in New York City, where Manuella works with Barbara Viteri, the Designerlebrity.  You can go back and listen to the audio of that show (#185 ), or you can see the video of it on A Well Designed Business Youtube channel- something really well worth seeing! Listen in to find out more about Manuella and her fabulous career.

Today, we're talking about Manuella's fascinating career, working for Ethan Allen. What LuAnn finds interesting is that it's really so completely different from what she would have expected an Ethan Allen Designer's career to look like and she points out that the opportunities that this brings for Manuella are truly remarkable. Listen in now, to find out more.

Today, Manuella talks to LuAnn about:

  • The research that she did and the decision-making process that she went through in 2013 when she had the opportunity to go to Ethan Allen.
  • That the CEO personally approves each Designer employed by the company- and there are fifteen hundred of them!
  • Why she chose to work for Ethan Allen rather than any other company.
  • That at Ethan Allen, they really value the Interior Design portion of their company.
  • The different levels of Designers at Ethan Allen and their ongoing training processes for their Designers.
  • Their really different approach to working with their clients.
  • That there really are opportunities for new Designers at Ethan Allen.
  • How Manuella and Robert Nelson, the other Lead Designer, assist the other Designers in the company to execute their projects successfully- they're really not competitive.
  • How they, as a company, manage the huge number of walk-in customers, who come into the showroom.
  • That the Designers at Ethan Allen don't really work specific hours.
  • That Manuella created her website for herself and feels as if she's running her own business but under the Ethan Allen umbrella.
  • That each Designer within the company really has their own approach to marketing themselves.
  • That Ethan Allen has really given Manuella the freedom to be creative.
  • That they only do their sourcing from Ethan Allen's product.
  • How they're evolving at Ethan Allen, as a brand.
  • That Ethan Allen's in-house Designers design 70% of the products that they have on offer.
  • Designing in such a way as to stay relevant.
  • Their two different Trade Programs at Ethan Allen and the credit and also the commissions that you could earn from purchasing from them, as a Designer.
  • That they're trying to work more and more with Designers, at their new Flat Iron location and the 25% discount they offer to the clients.
  • The whole online scenario for Ethan Allen and the new features on their website. Go to ethanallen.com to find out.
  • That one design project really seems to lead to the next- and it all starts with a conversation.
  • How much Manuella really loves building relationships with her clients.
  • The really awesome video on Manuella's website. (manuellaMoreira.com)
  • All the recognition and awards that Manuella has earned.

What's coming up on the horizon with Ethan Allen and Amazon and Manuella's role in that.

Links:

Manuella's email: manuella.Moreira@ethanallen.com

Manuella's website: www.manuellaMoreira.com

Manuella's Instagram: mgmdecor

198: Power Talk Friday - How DesignerInc Increases the Efficiency of Your Interior Design Projects
56:24
2017-10-09 10:35:37 UTC 56:24
198: Power Talk Friday - How DesignerInc Increases the Efficiency of Your Interior Design Projects

Today is the first of two shows sponsored by Designer Inc. If you haven't yet heard of Designer Inc, be sure to go back to episode #85, where Heather Gillette, it's founder, was first introduced onto the show. On that show, LuAnn talked to her and to Designer, Mark Cutler about the introduction of Designer Inc to the marketplace. Today, Heather is back, joined by her co-founder, Dorothee Fischer, to share all of the latest developments to this valuable Interior Design Business tool. Listen in to find out all about these developments.

By using the To The Trade Only Designer Inc, you can cut your sourcing time by half. You can source by using filters- by product, by the showroom, by price point, by color, or even by dimension. It allows you to create client project folders, to organize your finds and you can share customized tear sheets with your clients. LuAnn points out that this software does not replace a Management System like MyDomo Studio- Designer Inc works in conjunction with your Client Management System, which is one of the really genius parts of it. With Designer Inc, which has all the trade sources on the site, you don't need to go back and forth to each individual site, when looking around for a particular item. You can search within the Designer Inc platform and compare, get quotes and purchase- all right there!  You can do this for multiple vendors for a single project, or a for single check-out experience. Once you've made your selection, you can simply go back and import your selection to MyDomo Studio and you're off and running! Sounds pretty fabulous, doesn't it! Listen in today, as Heather and Dorothee fill in all the gaps and tell you about the newest features to Designer Inc.

Heather Gillette is a tech person, who has specialized in early stage start-ups for the past twenty years, with a focus on the operations end. She founded and headed several departments at Youtube, including copyright enforcement, content review and user support departments. This was both pre and post-Google acquisition. Her teams kept Youtube legal and clean and processed millions of videos and user communications daily, with very little manpower. Heather is also the founder of New Decor, so she really knows the challenges that you face as Interior Designers, as Designer Inc was created specifically to increase their firm's productivity.

Dorothee Fischer is the co-founder and the Chief Marketing Officer of Designer Inc. She was also an early Youtube employee and she was their first post-acquisition marketing hire. She has twenty years of marketing behind her, nine of which she spent mastering social media. Her other areas of expertise include User Acquisition, Content Marketing, Partner Marketing, and Branding.

 

Today, Heather and Dorothee talk to LuAnn about:

  • The really special kind of relationship that gets built in, almost automatically, when people listen to this podcast and the people that LuAnn interviews. Heather can tell from the get-go, when people sign up for her site, that there's a different kind of relationship, due to this.
  • Heather explains the basics of what Designer Inc really is.
  • Heather explains some of the recent developments to their purchasing service, and why they launched it early.
  • How the quoting process works, within the Designer Inc site.
  • That Designer Inc will come back to you to confirm, should you have made multiple choices.
  • That you would pay no more order through Designer Inc, than you would if you ordered directly from the manufacturer.
  • How they make their money, at Designer Inc, through kickbacks from the manufacturers.
  • The loyalty program that they're developing, to offer you more savings.
  • That the commission will still be paid to the manufacturing or sales reps, for your order.
  • How the shopping experience actually happens, on Designer Inc.
  • Their Shop By Showroom filter.
  • Using the price filter on Designer Inc.
  • The various other filters that you can use, like style and dimension.
  • The flag feature that you can use, for your feedback, to make corrections on the site.
  • The save searches that you can use, to narrow down and save your searches as you build your projects.
  • That you can share items on the site, by inviting your client, so that they can also comment.
  • The really huge number of well-known vendors, on Designer Inc.
  • That they're a bit like the High Point Market, or Amazon, for Interior Designers.
  • What happens when an order goes wrong...that they take the responsibility and handle all of that, on your behalf.
  • That they handle all the shipping logistics, to the first destination.
  • That they really want your feedback, at Designers Inc.
  • How you, as Designers, can now invest and own equity at Designer Inc.

 

 

Link:

To invest in Designer Inc, go to: www.wefunder.com and search for designerinc

197: Joe Cariati Collection for Curated Kravet & Business Insights for Creatives
01:05:11
2017-10-09 10:35:37 UTC 01:05:11
197: Joe Cariati Collection for Curated Kravet & Business Insights for Creatives

Today's guest is Joe Cariati, an award winning glass blower, artist, craftsman, and educator, who has had more than twenty years experience as a designer, maker, and mentor. Listen in to find out more about Joe and his really arty craft.

Joe opened his own studio in Los Angeles, California in 2003, where he still continues refining his craft and pushing his boundaries, both as a glass blower and as a designer. He launched his own business, Joe Cariati Design, in 2015. Listen in today, as Joe talks to LuAnn about his career, the things that he's learned about being a Creative and running a profitable business, and also about the new line of glassware, lamps, pendants, and accessories that he now has available for you, through CuratedKravet.com.

 

Today, Joe talks to LuAnn about:

  • His background, starting in college and the many years leading up to where he is today.
  • The thousands and thousands of things that are made in his studio every year, today, with a very small team of three.
  • His simplistic, yet complex way of making things, to get a particular quality that his glass has.
  • The risk he took in forming his own company, which finally solidified in 2007.
  • His desire to create a legacy company, where it could be passed on to his son, Vincent Cariati, should he want to become a glass blower.
  • The really close, family vibe within his company.
  • Joe's particular requirements for anyone wanting to come and work with him.
  • What happened for Joe in 2007, when he applied and was accepted to the New York Now Show.
  • How it was for him when he met Kravet for the first time in 2008.
  • The validation he got as a designer/maker, from being recognized by Kravet.
  • What he did to prepare for his meeting with Kravet back then.
  • What's available and the things that are happening with his new line at CuratorKravet.com- with exclusive colors and products!
  • How he arrived at the particular color groupings that were settled on with Kravet, for his exclusive collection.
  • All about the colors he uses and how that challenges him, as a Creative.
  • The aspects of his business that he's most active in.
  • How he figured out all the processes in his business, before deciding which aspects would be best done by him, personally.
  • How to set yourself up in your business, and which people you should hire, in order to move in the direction that you really desire to go.
  • Thriving off of a repeatable process and getting predictable results.
  • The design scene in America right now.

Links:

CuratedKravet.com

196: LuAnn Discusses Setting Clear Goals on Blissful Bites Podcast
35:43
2017-10-09 10:35:37 UTC 35:43
196: LuAnn Discusses Setting Clear Goals on Blissful Bites Podcast

Today's show is a very different one. LuAnn is airing someone else's podcast on her feed and she really hopes that you will like it! She was a guest on Nicole Culver's podcast, called A Few Blissful Bites, a few weeks ago. Nicole is a podcaster and business person who teaches food bloggers how to turn their blogs into profitable businesses. LuAnn listens to Nicole's podcast because she truly believes that business principals are business principals and anybody who does a good job of expressing and teaching them, is worth listening to. So she asked Nicole to be a guest on her show, but the funny thing is that Nicole said that LuAnn should be on her show too! Listen in as LuAnn and Nicole talk about building a business that you can be proud of.

 

The thing about Nicole is that she's very actionable. She runs a community, she has a Blogger To Business Support Group, where she offers training and resources, she does workshops and she does goal check-ins and live Q & A- and she brings all of this to her food bloggers. LuAnn knows that if you're an Interior Designer who's blogging, and you would like to turn that blog into something that earns money for you some day, that Nicole's resources and her community will be valuable to you. LuAnn points out that she has no financial investment in this at all- she just knows that good business strategies for a Food Blog will be good business strategies for a Design Blog. Listen in now, as LuAnn and Nicole talk about the things that really drive business and profit.

 

Today, LuAnn talks to Nicole about:

  • Why, if you were to take the word 'design' out of her podcast, it could apply to the food (or any other) industry also.
  • How LuAnn actually got into podcasting.
  • That what LuAnn and her partners have as their core belief is that you have to stick to your company mission.
  • That you have to filter your new ideas if you want to be really successful with your main bread and butter business.
  • That there is a hurdle to doing podcasts consistently and well- it has to support your main business.
  • LuAnn tells a story to highlight the real importance of her partners and herself having understood who their customer was, in the beginning, with their brick and mortar business.
  • Figuring out your niche and positioning yourself for your ideal market.
  • How LuAnn deals with competition without letting it affect her business.
  • That you need to know your competition, but not worry about them.
  • LuAnn's intention for her podcast and how it's really helped her business.
  • That LuAnn really understood her priorities and her passion, when she started doing her podcast.
  • What LuAnn did to attract her ideal listener for her podcast- working with intention.
Nicole's website:  http://nicoleculverblog.com

195: Power Talk Friday - Rob Greenlee: Should You Start an Interior Design Podcast?
58:40
2017-10-09 10:35:38 UTC 58:40
195: Power Talk Friday - Rob Greenlee: Should You Start an Interior Design Podcast?

Have you been considering putting your toe into the podcast pool lately? If so, you will really learn a lot from today's Power Talk Friday, as LuAnn interviews Rob Greenlee, a pioneer in the Podcast Industry. LuAnn often talks about your 'only' on the show. Well, Rob's only is that he is the very first person to take a radio program and turn it into a podcast and that's pretty exciting!  If you're wondering why she's talking to a leader in the Podcast Industry, it's because Interior Design Podcasts are busy popping up all over. Although LuAnn and Nick have been covering the business side of the industry on their podcast, the consumer-facing side of podcasting has more and more Interior Designers joining their ranks. LuAnn has had a number of previous guests who'd had their own podcast by the time that she had interviewed them and this is apart from the dozen or so other shows that have launched in the last year or two, that LuAnn has not yet had a chance to engage with. These are all consumer facing and talking about the things that LuAnn doesn't talk about- the pretty stuff. Listen in as Rob indulges you a bit and LuAnn picks his brain about where this field is heading and also to help you to decipher some of the in's and out's of it.

 

Rob is the head of Podcast Content at Spreaker.com, a really huge name in podcasting. He is the former Executive Vice President and Chief Technology Officer at Podcast Network, Podcast 1.com. He is also the former Content Manager of Podcast For Windows Phone, Zoon and Xbox and he currently co-hosts the new media show at Geek News Central Live, every morning at 9 am (Pacific time). Rob is also the former founder and lead host of Web Talk World Radio Show and Zoon Insider Podcast. The really cool thing is that Web Talk Radio was an eight year running national, syndicated terrestrial broadcast radio show and it's recognized as the very first broadcast radio program in the world, to begin podcasting! Listen in now to find out more!

 

Today, Rob talks to LuAnn about:

 

  • Why it's really not too late to start a podcast right now.
  • What's coming in the future, technologically, with podcasts?
  • How long it really takes to build a new media.
  • What current research about podcasts is showing.
  • The really powerful medium of podcasting.
  • What makes a successful podcast host.
  • Podcasting as a really viable form of advertising.
  • That you have to offer value, before you receive value, with this medium.
  • That authenticity and trust are fundamental qualities for success in this medium.
  • That your particular slant on design can really come across on the podcast.
  • Using video to supplement your podcast.
  • The best approach to podcasting as a marketing arm of a business.
  • What it takes to inspire the listener to have a visual experience through audio.
  • Ways to use listener's questions to create a podcast.
  • Why your Interior Design Podcast can really be unique.
  • That consistent production of shows really builds an audience.
  • Building a loyal base of listeners.
  • Choosing the best hook for your show.
  • Why you should really just jump in and do it!
  • That it's really okay to learn and evolve as you grow, with podcasting.
  • That it's really hard to predict where you will go with this particular 'box of opportunity'.
  • Doing your research, if you intend doing a podcast.
  • How you really can become an expert in your field through podcasting.

194: Alder and Tweed Home Outfitters- How to Super Niche Your Interior Design Firm
01:15:00
2017-10-09 10:35:38 UTC 01:15:00
194: Alder and Tweed Home Outfitters- How to Super Niche Your Interior Design Firm

Today's guest is Reed Humphrey, the President of Alder and Tweed Home Outfitters in Park City, Utah, a family owned business that Reed runs with his two sisters. Reed was first exposed to the world of interiors at the age of eight, when he would travel all over the world with his parents, who were the owners of a successful lighting business, to visit suppliers and factories. This really allowed for Reed to develop a discriminating eye and knowledge for quality. This expertise has carried on as Alder and Tweed continue to source some of the best leathers, fabrics, furnishings, and suppliers in the world. Listen in to find out about how Reed and his sisters have used their really clear vision to re-invent and niche their business,  to service strictly, the vacation homeowners buying in Park City, Utah.

Reed, an open, humble and skilled leader, has operated the business side of Alder and Tweed for the past thirteen years, overseeing the logistics, strategy, marketing, and human resources. He also supports the wholesale side of Alder and Tweed Furniture. Since 2004, the firm has focused on a client-centric approach to projects, and it has grown to a staff of eighteen employees, with offices in both Park City, Utah and in Big Sky, Montana.

Reed, who lives in Sandy, Utah with his wife Jenna and his daughter, London, was raised in El Dorado Hills, California and moved to Utah in 2002, after being offered a scholarship to play basketball for Utah Valley University, where he studied business. Reed speaks Japanese fluently and enjoys basketball, golf and traveling. Listen in now, to find out more about Reed and his really successfully niched business.

 

Today, Reed talks to LuAnn about:

  • How the family business, which started out as a retail showroom, has evolved, over time, eventually targeting vacation home buyers in Park City.
  • How they decided to close their original business in Salt Lake City within one week, to move to Park City.
  • That the family all knew that they had to make a move, at the time- and fast.
  • The dynamics involved in running a family business.
  • What Reed and his sisters did to brand themselves in a different light, so as not be just another Design Business
  • How Reed and his sisters became are aware of the pain points of their clients, and what they do to help them to overcome these problems and make everything really easy for the client.
  • How they manage to allocate the money as an operating expense, to fly out to see the clients.
  • How they went into their new niche market and became known within it.
  • What they did to reach out to Real Estate Agents in Park City, within their first six months.
  • How they really make it their business to cover everything, seamlessly.
  • How their referral stream has really picked up.
  • How their Junior and Senior Designers work as a team, together with Reed's sister, Heather.
  • How the processes of their projects run.
  • How their Client Portal
  • Their fantastic team, which is capable of running different projects, at different stages, all at the same time.
  • The different packages that they have available, for all the various, different client needs.
  • Why Reed and his sisters haven't really made it known that they are the owners of the firm.
  • The biggest thing that Reed would caution people wanting to start a similar business with.
  • How they manage to operate their business without a showroom.
  • That they focus on quality and customer experience, rather than on the numbers.
  • What Reed and his team really love about what they do!

Links:

http://www.alderandtweed.com http://www.alderandtweedfurniture.com

Upcoming events include today’s FB Live Flash Mob at 2:00 pm EDT from the Kravet Showroom.

Then, Design Uncorked – How to grow from Design Firm to Design Empire. A live interview with Kelli Ellis from the Kravet Showroom at Las Vegas Market on Tuesday, August 2 at 2:00 pm. 

Last week did you catch our 1st guest blog post by Kelsey Grose of Farmer’s Daughter Interiors? “How I Landed A Full Kitchen Project With No Portfolio”

It’s a great read.

Reminder: to be on our email list, text to this number- 444999 and in the text filed type designbiz it will bring you to 1 screen to enter your email and you’re all set.

193: Ronald Alvarez and Monica Santayana, Moniomi Design: Project Management + Design = Success in Interior Design
01:15:55
2017-10-09 10:35:39 UTC 01:15:55
193: Ronald Alvarez and Monica Santayana, Moniomi Design: Project Management + Design = Success in Interior Design

Today's guests are Ronald Alvarez and Monica Santayana, the principals of Moniomi Design in Miami, Florida. This is really going to be a great show for the takeaways, so if you're in business with a partner, whether you're married to them or not, you will really get some great value today! Listen in as this very special husband and wife team talk about how they work and relate together and how this contributes to the great success of their company.

 

Ronald and Monica met while attending Florida International University, where they were both studying Architecture. They started Moniomi about five years ago and they've become unbeatable, due to the fabulous way that they lead their team, in the up and coming River Area of Miami. Monica focuses on the creative details and finishes and selecting the specifics of the Design Process, like the textiles and the furniture, while Ronald, who has his background in Project Management and Advertising, keeps everything running on time, within the budget and moving forward. They offer Full Service Interior Design, for projects of any scale, as well as Custom Art and Furniture Design, Graphic Design, Space Planning and Project Management.  Moniomi's commercial work includes a private aircraft terminal at Orion Jet Centre and their Hospitality Projects include Hyatt Place, Comfort Suites, Hampton Inn, Holiday Inn, Holiday Inn Express and Pincho Factory Restaurant. LuAnn really thinks that you're going to enjoy this talk with these two very special people, as she really enjoyed getting to know them and she thinks that you will too! Listen in now, to hear their conversation.

 

Today, Ronald and Monica talk to LuAnn about:

 

  • The organic development of each of their different roles, within the business, which runs in a similar way to how they organize the rest of their lives.
  • The great level of respect and trust that Monica and Ronald have for each other.
  • How Ronald and Monica really support each other and also even push one another at times.
  • That Ronald initiated and brought systems into the business, while Monica concentrated on developing the firm.
  • Their one on one Discovery Consultations, to really get the feel of the client and ascertain whether they will be compatible, or not.
  • That they really look for creative freedom, with their projects.
  • How they coordinate and work together on a new project.
  • Where they fork off from one another with the projects and Monica focuses on the Design side of things, while Ronald focuses on the organizational side.
  • How they handle their vendor meetings.
  • That their construction documents and drawings need to be really clearly defined, for the Project Manager.
  • That clients tend not to see the Contractor as separate from and the Designer, which can be a little unfair on the Designer.
  • That most of their projects involve some type of renovation, which is bigger than the decorating side of things.
  • How the communication between Ronald, Monica and the rest of the team is organized, during a project.
  • That it's really just Ronald and Monica, as a team, that deal with the residential projects.
  • That their design team works with the Hospitality and Commercial Projects.
  • That their Residential clients know and feel comfortable in that they can reach out to Ronald and Monica, personally.
  • The great respect that Ronald and Monica have for each other's capabilities.
  • Why you need to focus on building a really strong team.
  • Monica shares some things she's learned, in hindsight.
  • Ronald's advice and number one take away- that all relationships, with your clients, employees and vendors really need to be valued.

192: Power Talk Friday - Adam Urbanski: Dream Business Design Process- How to identify what you want most to sell to your most ideal client
01:03:49
2017-10-09 10:35:39 UTC 01:03:49
192: Power Talk Friday - Adam Urbanski: Dream Business Design Process- How to identify what you want most to sell to your most ideal client

The guest for today's Power Talk Friday is Adam Urbanski, aka The Millionaire Marketing Mentor and he's a real headliner in Online Marketing and Podcast circles! There are so many ways that Adam could really help and influence all LuAnn's Designer friends to get that extra 'something' to tweak their businesses, so today, she's decided to go with Adam's Dream Business Design Process. Listen in to find out how this process helps Designers to identify what they want to sell the most and also how to sell to the most clients.

Adam, who has been in business for seventeen years now,  is really the 'go to guy' for Coaches, Consultants and other Service Professionals who want to attract more clients, convert more high-value sales, build an authority brand, or grow a Lifestyle Business that has more impact and generates more income. Adam's clients have often doubled, tripled and even ten times-ed their businesses, some of them in as little as ninety days! All of this and Adam started out with only $194 and limited English and he still managed to turn his first business into a seven-figure business in less than ten years! LuAnn knows that she's in the presence of a true expert with Adam, so she's very grateful that he's on the show today! Listen in now, as Adam shares some really hot tips with you, to help you to become a way better business strategist!

 

Today, Adam talks to LuAnn about:

  • Becoming a master of, and being known for a very specific approach.
  • What his six question worksheet allows you to zero in on.
  • How he discovered his ideal clients.
  • That 90% of his clients are women and this happened by design!
  • That marketing is really all about listening.
  • Adam talks you through his six questions and how to best approach working with them.
  • Finding your specific magic, as a Designer.
  • Thinking about your dream income, per client.
  • Identifying your dream project.
  • Identifying the characteristics of your dream client.
  • What you'd need to do in order to execute your project in the best possible way. (i.e. identifying your Superpower)
  • Really understanding the expectations that you have to meet with your project.
  • Expressing what you're really good at to your client.
  • Establishing systems for really clear processes in your business.
  • Knowing that everything is changing all the time, so you need to maintain a constant process of evaluation with your clients.
  • Asking yourself how much money you'd like to make from each project, per year.
  • Examining which three to six marketing activities you really need to focus on- to avoid becoming overwhelmed.
  • That you should really become a one track pony, in order to not lose sight of your core competencies.

 

Links:

Adam's websites: www.adamurbanski.com or www.themarketingmentors.com

Adam Urbanski is also on Facebook

191: Paul Thomas & Daniel Beauchemin -How Artists and Custom Framers Benefit Your Interior Design Firm
59:36
2017-10-09 10:35:39 UTC 59:36
191: Paul Thomas & Daniel Beauchemin -How Artists and Custom Framers Benefit Your Interior Design Firm

Are you a little intimidated at the thought of incorporating art into your design projects? Well, today's show could really help you to move beyond that, as the discussion centers on the value of a trusted vendor- in this case, an expert Framer, someone who can really help you to attain success in this area.  LuAnn points out that the expert Framer is yet another colleague for you to rely on and so she couldn't think of a better way to have this conversation, than to have an artist on the show, alongside his favorite Framer. Listen in today, as LuAnn talks to Paul Thomas, a renowned artist and Daniel Beauchemin,  an accomplished Interior Designer and the owner of the famous Chelsea Frames, in New York City, about the importance of quality professional framing and how that can really enhance a beautiful piece of art.

Paul Thomas has been described as an artist of intuition. His paintings are composed through a natural pattern of creation, rather than a formal analysis. Paul's work is a true reflection of his personality- bright, cheerful, full of vitality and movement and filled with an inner radiance. Much of the translucence of the color tends to be lost when viewing Paul's work online or in a catalog, so it would really be well worth seeing it in person. His work is in both public and private collections in the US, Canada, France, Italy and South America. Some of the highlight collections include the US Consulate in Florence, Italy, The Museum of Contemporary Art in Bologna, The Louis Azzaro Collection, The NYU Langone Medical Centre, Montefiore Medical Centre, Boston Scientific World Headquarters, Holiday House 2013, 2014 and 2015 and Kips Bay Decorator Show House 2015. In 2016, Paul won “Best In Show” at the Architectural Digest Design Show, where he collaborated with Charles Pavarini (Episode #16). Paul has also worked in collaboration with numerous other well known Interior Designers. In 2017, Paul's work became the exclusive art for Haru Restaurants in New York City.

Daniel Beauchemin grew up in a house where the design was part of daily life. It was a multi-cultural environment where he was exposed to the Canadian-American and European culture at home and his parent's friends spanned the whole world, so he developed an eclectic taste for beautifully designed things from a very early age. Daniel studied Architecture, with a focus on Furniture design, as well as Art History and Interiors. He came to New York in the early 1990's and worked with some notable New York City Interior Design Firms and he also opened his own firm in 1996, which he ran until 2009. He purchased Chelsea Frames in 1995 and it became the focus of his work. By 2009, it had become one of the most renowned framing studios in the USA, with customers all over the world. He left for a while and worked and designed for Larson-Juhl, but after seven years, he rejoined his partner, Jaclyn Acker, full time in Chelsea Frames, where he still works with Collectors, Designers, and clients on a daily basis. Listen in now and learn from a unique perspective, how you can incorporate fine art into your Design Projects with confidence!

Today, LuAnn, Paul, and Daniel discuss:

  • Daniel's perspective on the relationship between an Artist and a Framer and what he brings to the table when he works with an artist like Paul.
  • How Daniel was recently approached by Larson-Juhl to do their booth presentation at the Art Expo New York 2017.
  • How Daniel approached the Larson-Juhl booth at the Art Expo New York and framed Paul's pieces in three different ways so that he could effectively display both Larson Jewel's products and Paul's work.
  • Paul's thought that the artist's work is elevated by what the Framer does with it.
  • How Daniel guides designers to learn to develop an eye to select a really good frame.
  • That it's really Daniel's job to listen.
  • The three very different collection styles that Daniel used with the Larson-Juhl booth presentation.
  • The effect that Daniel's work- the art of framing- has on Paul and his work.
  • The real benefit of Artists, Framers, and Designers working collaboratively.
  • How Daniel actually 'finished' one of Paul's pieces.
  • Some tips for Designers to work better with Framers.
  • That Daniel works regularly with Designers all over the world, so you can feel free to reach out to him.
  • Paul's suggestion for making the best decision when choosing a frame.
  • That there are some Designers who actually create the room around the art because it's such an important feature.

Links:

Daniel's email: daniel@chelseaframes.com

190: Kathy Kuo - How Kathy Kuo Home, the Online Boutique, Can Assist Your Interior Design Firm
01:12:41
2017-10-09 10:35:39 UTC 01:12:41
190: Kathy Kuo - How Kathy Kuo Home, the Online Boutique, Can Assist Your Interior Design Firm

Today’s guest is Kathy Kuo, an open, high-energy, talented designer, and Rockstar businesswoman.  You may have seen her amazing Instagram feed or heard of the online boutique she founded, Kathy Kuo Home. She’s also a wife, mother, cook, and world traveler. Born in Taiwan, raised in Boston, and now settled in NYC, Kathy graduated from the Rhode Island School of Interior Design and has traveled to over 30 countries. She recently starred in the FYI Network’s Rowhouse Showdown and her designs have been featured in several lifestyle publications. She’s here to discuss her career, her design firm, and how Kathy Kuo Home can help you!

What you’ll hear in this episode:

  • The impetus behind the e-commerce site she founded 10 years ago: it later became Kathy Kuo Home
  • How times have changed in the last 2-3 years
  • Kathy’s site, and how it is consumer-facing and trade-facing
  • Freedom and flexibility with online shopping
  • How Kathy’s network functions to meet clients’ needs
  • What it’s like working with celebrities
  • Great topics on Kathy’s blog: The top three? How to answer awkward questions, How to mix metals, and How to create a design board
  • Why your initial contract should include clear intention
  • How to deal with a client’s inflamed remarks
  • Vendors available at KKH
  • E-design: how it works
  • Why the presentation has to be significant
  • Kathy’s “Get the Look” project collection

Resources:

www.kathykuohome.com (Find Kathy’s blog, shop, and design business information!)

www.mydomastudio.com/awelldesignedbusiness (Find the special offer for listeners!)

189: Power Talk Friday - Jan Bowen: Cultivating Your Intuition is Smart for You & For Your Interior Design Business.
01:05:50
2017-10-09 10:35:40 UTC 01:05:50
189: Power Talk Friday - Jan Bowen: Cultivating Your Intuition is Smart for You & For Your Interior Design Business.

The guest for today's Power Talk Friday is Jan Bowen, the Founder, and Principal of Strategic Solution Services. Jan is an author, a keynote speaker, a catalyst and a thought leader, with the central theme of her work being alignment. Jan talks about work aligning with life from both the inside and the outside. She is passionate about helping people to live their lives fully, through her work as an Author, a Coach, and a Public Speaker as well as through her business. Listen in to find out more about Jan and the really inspiring work she does.

LuAnn could talk to Jan about any of the several aspects of coaching that she does- Leadership Coaching and working with teams or individuals, but the subject of intuition is the one that came up. There are so many things that LuAnn can teach, but she realized that although she's a huge believer in intuition and she's spent her whole life, since childhood, cultivating it, she feels that teaching people how to cultivate and follow their intuition isn't something that she can break down into actionable advice. Intuition has become so instinctive for her that she doubts she has the language to teach it. So, today LuAnn will talk about that with Jan, because Jan really knows how to teach people how to use it- it relates to leadership training and to interactions with clients. Listen in now and find out from Jan how you can cultivate your intuition and use it to enhance your life and business.

Today, LuAnn talks to Jan about:

  • How her intuition speaks to her.
  • How she teaches people to cultivate their intuition.
  • What people tend to think that intuition is.
  • Allowing your intuition to build and develop.
  • Keeping a log of your successes with your intuition.
  • How to know the difference between just an idea and her intuition.
  • That intuition is rational- it's not emotional.
  • Starting with knowing what your personal feelings about intuition really are.
  • That your intuition will never lead you into harm- it will save you.
  • Your intuition is really your truest self, talking to you.
  • Paying attention to ways that you get your intuitive messages and the miraculous patterns that they form.
  • That many people get their intuitive messages when they're showering.
  • Having goals for how you would like your intuition to work for you.
  • How Jan uses her intuition in a unique way, within business relationships.
  • The many, many areas in your life that intuition can really work for you.
  • Keeping track of how your intuition talks to you, to increase the intuitive messages that you will receive.
  • Clearing your clutter, to be still and better hear your intuitive voice.
  • When you are physiologically busy, you can often be more open to hearing your intuition.
  • Allowing your intuition to talk to you, as you really do have all the information that you need, for everything.
  • Listening carefully to pick up the non-verbal messages that people are giving you.
  • That your heart is really intelligent!
  • Why you need to trust and follow your hunches.
  • That using your intuition makes it grow stronger.
  • Intuition is part of the human condition.

Resources:

Jan's books:

It's Not That Complicated- How To Create A Personalised Template Of Alignment.

Why Do You Get Up In The Morning?- Demystifying Life Purpose

How To Hear What You Know

Links:

Jan's website: www.janlbowen.com

Jan is also on Instagram, Linkedin, and Twitter

188: Jane Cunningham- Why Defining Your Core Values Helps Grow Your Interior Design Business
01:21:22
2017-10-09 10:35:40 UTC 01:21:22
188: Jane Cunningham- Why Defining Your Core Values Helps Grow Your Interior Design Business

The guest on today's show is Jane Cunningham, the President, Principal Designer and CEO of Room Resolutions. Interestingly, Jane is also a classically trained musician- she used to be the Principal Clarinettist in the Honolulu Symphony. Jane describes how she is particularly skilled at finding her way through the intimacy of the second movement of a musical piece. LuAnn learned from Jane's website how Jane sees the second movement in music in correlation to the journey we have in our lives, seeking a different tempo in the second half, or sometimes even changing the theme, or using a different key. That got LuAnn thinking about Fred Berns (#174) and she found it interesting that Jane not only knows what her 'only' is, but she has it right there, on her website! Listen in and find out how Jane's skill as a classically trained musician and her specific talent for the second movement inform her both as an individual and as a Designer.

 

Room Resolutions is a luxury Interior Design Firm, which is located in Las Vegas, Nevada, specializing in large scale residential and commercial renovation, as well as new builds. Jane runs Room Resolutions together with her daughter, Amanda, who is the firm's Design Manager. Amanda is responsible for educating the clients about the scope, the specifications and the details of the selections in the projects, from vendor relationships, procurement and expediting, to total Project Management, including the overseeing of the tradesmen and craftsmen. She also manages all the Social Media and website tasks. Sounds like a busy lady! Listen in now to find out more about the awesome firm that these two ladies run together!

 

Today, Jane and LuAnn discuss:

  • The 12 Core Values of her Company, that Jane has listed on her website.
  • How Jane arrived at her Core Values.
  • The value of being clear about who you are and what you want to convey to your clients.
  • The more that people get to know who you are, the more you can stand out.
  • That for Jane, there has to be an in-depth relationship with her clients, which starts with her being intrinsically honest about who she really is.
  • Vulnerability- how it works for Jane in getting people to know who she really is.
  • What Jane means by 'Champagne Professionals'.
  • How Jane's firm keeps everything in really detailed and systemized order.
  • Making sure that the communication is really clear when working on a project, by setting everything up in advance.
  • Jane's process of avoiding glitches in the Designer world.
  • Dealing effectively with changes, with clear communication.
  • How Jane handles with her client communication, by corralling them in the beginning.
  • How Jane ascertains if a client is right for her firm.
  • Two questions that you could ask your potential clients, to tell you a lot about them.

Some amazing things about Amanda!

187: Laura Lochrin- Strategies to Help Your New Interior Design Firm Look & Be More Professional
01:14:31
2017-10-09 10:35:40 UTC 01:14:31
187: Laura Lochrin- Strategies to Help Your New Interior Design Firm Look & Be More Professional

Are you an Outlanders fan? If so, you're just going to love listening to the accent of today's guest! LuAnn warns you though, that if you're not, the first five to ten minutes of today's show aren't going to be your cup of tea! Today's guest is Laura Lochrin, who's originally from Scotland and she only moved here, with her husband and children, five years ago.  She now lives in sunny California. Listen in to find out about Laura and the particular way that she goes about her business.

LuAnn was really surprised to discover that Laura only opened her firm eight months ago. Today, they talk about the challenges that Laura faces in having a start-up design firm, two small children and a husband- all of this while living on the other side of the world from where she was raised! Listen in now, to their really fun conversation. Today, Laura talks to LuAnn about:

  • What it was like for her, getting started in the USA.
  • How she grew her Instagram following in such a short time.
  • Her Instagram feed- how much of her own work is on it and how much of it is curated posts of other people's work.
  • Laura's way of working with Instagram.
  • How Instagram, Pinterest, Facebook and now also Yelp are translating into business for Laura.
  • Appealing to the right people for her kind of work, through her Instagram feed.
  • Using Instagram as a Marketing Tool.
  • Those things are starting to get a little hectic with her solo business, now.
  • Time management- one of her biggest challenges at the moment.
  • The challenges of being a working mom.
  • How she makes things work, as a mom and a designer.
  • That she developed the necessary confidence to do design work as a result of her background in advertising.
  • Some of the challenges that she faces with her business, at the moment.
  • How much she's learned from listening to LuAnn's Podcast!
  • That she uses Design Manager to help with her administrative processes.
  • That she falls a little more in love with MyDoma, every time she uses it.
  • What she does that really helps her new business to thrive.
  • How Laura structures her fees.
  • That she knows the value of her work because she knows what she has to give up in her life, in order to make it happen.
  • Making the time to go to the Industry Markets and to meet other designers.
  • That her Superpower is all about the details- in every aspect of her life.

Laura's website: Laura Lochrin Interiors

186: Power Talk Friday: Anna Brockway- Chairish Updates to Improve Your Interior Design Business
34:23
2017-10-09 10:35:41 UTC 34:23
186: Power Talk Friday: Anna Brockway- Chairish Updates to Improve Your Interior Design Business

Today, LuAnn is delighted to be getting together again with Anna Brockway, who first appeared on episode #79 of the show. Anna is the CEO and founder of Cherish, which is also one of the show's sponsors. Anna is back today, as there are some crazy new updates to Cherish that she and LuAnn want to share with you. Listen in to find out more about Cherish and why it's important to you, as Interior Designers.

Cherish is an Online Marketplace, which was started about four years ago. Three months ago, it had over 150 000 items available for sale on the site and nearly 1 000 000 buyers and sellers that do business there every month. Recently they've introduced a really cool virtual app that Interior Designers are going bananas about! Listen in now and find out more about Anna's really fun and fast growing business. If you're new to the show, please go back and listen to episode #79, to get the full story of how Anna started Cherish and everything else that you need to know about it.

 

Today, Anna talks to LuAnn about:

  • A quick run down of what Cherish is and how it helps Interior Designers with their businesses.
  • That the transactions at Cherish are similar to those on e-Bay.
  • The delivery service that Cherish provides.
  • The advantages of using Cherish for Interior Designers.
  • The 'cash back' discount benefit, for Interior Designers who use Cherish.
  • The new and exciting things that have been recently added to the Cherish platform, making it an even better tool for the Design Trade to use.
  • How the fantastic, new, 'try it before you buy it' virtual app works.
  • That you can use the app to do design work on your iPhone.
  • Amazing ways that you could use the app.
  • The really large range of prices available at Cherish.
  • The Cherish Pink Book- a digital pricing guide. Their version of the Kelly Blue Book.
  • The environmental advantages to buying vintage furniture.
  • The styles and trends that are available at Cherish.
  • The value points for used furniture.
  • Pricing for either time or money.

Links:

Anna's website:

https://www.chairish.com

185: Designerlebrity in the House! Interior Design Powerhouse Panel Talk
57:49
2017-10-09 10:35:41 UTC 57:49
185: Designerlebrity in the House! Interior Design Powerhouse Panel Talk

Are you bummed because you weren't able to attend the amazing  Designerlebrity Event, which was held on the 17th of May at the gorgeous Ethan Allen Showroom in New York City? If so, have no worries, because we have the full audio for the event, right here for you, on today's show. Listen in now, to catch this special presentation.

The panel for the event included Barbara Viteri, a brilliant business woman and the Creator of Designerlebrity, Cheryl Eisen, the Founder of Interior Marketing Group, Mikel Welsch, the Principal of Mikel Welsch Design and Manuella Morreira, the co-founder of the really beautiful New York Ethan Allan location. Today's show starts off with LuAnn's private, pre-show interview of the four panelists. After that, we go straight into the live panel discussion, which happened in front of all the attendees. Listen in to find out more about this outstanding Designer  Event.

 

Some highlights include:

  • Mikel gives some inside info on Harry Connick Jr – that he really is as sweet and authentic as he seems to be, on his show!
  • Mikel gives a brief synopsis of working with Steve Harvey.
  • What it's like for Cheryl Eisen to work on the show with Frederick.
  • That Cheryl staged Bethany's apartment and it sold within twenty-four hours – for over asking!
  • What it's like for Cheryl, working with networks and doing amazing work that just doesn't get spoken about.
  • Cheryl talks about the freedom of not having to design for a client and why people come to her.
  • What it's like for Manuella, to design with the challenge of people from every walk of life coming into her showroom, in the middle of Manhattan.
  • How Manuella got to where she is today.
  • LuAnn explains what a wonderful and unique person and the astute businesswoman that Barbara Viteri really is!
  • How Barbara got to where she is today.
  • Barbara explains about the hot topics and the potentials in her great, new Designerlebrity.com thing that she's doing for the design community.
  • Being prepared to be lucky!
  • Barbara, Cheryl and Manuella's struggles on the way up and how they've grown beyond them.
  • LuAnn's encouragement for you to take time to listen to the voice inside you, which will never lead you wrong.
  • How Designers can help Celebrity Designers and grow in the industry.
  • If you're a Designer and you have something going on, share it with Barbara and she will put it out on the Designerlebrity Platform if it's noteworthy.
  • Cheryl answers Facebook Live questions about what was involved in her re-invention of herself and how she got started with doing staging of homes.
  • Barbara's definition of what epitomizes a Designerlebrity.
  • What makes a 'potential'.

 

Links:

Barbara's email: hbic@designerlebrity.com

To be on LuAnn's mailing list, send a text to 444 999 and put the word designbiz in the message field.

Go to LuAnn's website: www.windowworks-nj.com to see The Designerlebrity Event streamed live on Facebook, through Tastefully Inspired. (Go to the To The Trade Blog and you'll see a whole recap there.)

You can also see all the pictures on the sites and blogs of all the others – Ethan Allen, Designerlebrity, and even Tastefully Inspired has a post about it.

184: Amber Lewis - Important Business Tips to Run Your Interior Design Firm
01:33:39
2017-10-09 10:35:41 UTC 01:33:39
184: Amber Lewis - Important Business Tips to Run Your Interior Design Firm

Do you sometimes look around and wonder if there could be different, or perhaps better ways to run your business more efficiently? If so, take heart and don't despair. Amber Lewis is back on the show today and she knows where you're at and what you're going through because she's been there. Today, Amber and LuAnn will go a bit deeper into the business side of what Amber does. They talk about how she discovered this podcast last winter and that she signed up for Kimberley Seldon's courses, because of even Amber, with a firm as successful and as large as hers, still wonders if there could be a better way to run things more effectively. Listen in today, as Amber shares her advice and the things she's learned along the way.

 

Today, Amber talks to LuAnn about:

  • Some of the things that she's struggled with and challenges that she's faced, in her business.
  • How she had to fake it, to make it, in the beginning, when dealing with people that were way more professional and talented than she was.
  • What it was that catapulted her into a level above her own, in the beginning.
  • Being comfortable with evolving and knowing that your style could change often.
  • Being firm in your convictions, if you trust your own style.
  • That clients will tend to focus on your weakness if you let it show.
  • Parenting and running a business.
  • Figuring out invoicing in a way that makes sense to the client- it's everything!
  • The importance of figuring out how to create a good contract.
  • Studio Webware- Amber finds this to be an amazingly intuitive program.
  • The importance of figuring out your system and the chain of command in your firm.
  • How she really works really together with her whole team.
  • That she understands and accepts that there will always be variables with the trade.
  • That her organization takes overall responsibility for everything in a project.
  • How she works very specifically with vendors and contractors.
  • That client couldn't care less who's fault it is if there's a problem- It's your responsibility!
  • Treating your job as if it's your business and learning as much as possible about all it's aspects if you intend starting out on your own, one day.
  • That she's always learning, growing and being humbled.
  • That there's always the human factor in business.

Links:

Amber's website: http://amberinteriordesign.com Amber's instagram: https://www.instagram.com/amberinteriors/

183: Power Talk Friday: Ranya Barrett- All About Interns for Your Interior Design Business
01:04:00
2017-10-09 10:35:41 UTC 01:04:00
183: Power Talk Friday: Ranya Barrett- All About Interns for Your Interior Design Business

Do you realize how hard it can be to create a really successful experience for an intern in your business? LuAnn certainly does and this is one of the reasons that she asked Ranya Barrett to come onto the show today, to talk about the terrific Intern Program that she's set up at The House Of Funk. This program has both helped and developed the House Of Funk in the last year and the interns there have really benefited from the winning experience that Ranya has created for them. Listen in to find out more about Ranya's awesome Intern Program.

For nearly a full year now, LuAnn has admired the enormous change and that Ranya, as a single individual, has brought to Sandra Funk's business. LuAnn has watched an extreme uplevel of their message, branding, marketing and focus since Ranya joined their firm in the Spring of 2016. Prior to that, Ranya was a Content Director, Writer, Editor and a Branding Consultant, with more than thirteen years in the industry. She's written and edited for Glamour Magazine, Glamour.com, Highlights Magazine and Scholastic Books.  Ranya has a B.FA in Theatre, from New York University Tisch School Of The Arts and before taking up her current position as the Development Director at The House Of Funk, she was the Content Director at CA Creative, a New York-based Digital Media Agency. Listen in now, to find out more about Ranya and her really creative ways with interns.

 

Today, Ranya talks to LuAnn about:

  • That her Internship Program is an unpaid program, for school credit, so they cannot hire Interns if they're not getting school credit.
  • Some creative ways to go about looking for the right Interns.
  • Meeting the necessary criteria for the different colleges, when it comes to the credit requirements for the Interns.
  • That The House of Funk have taken it upon themselves to have a Close Out Program with their Interns, where they write a letter of recommendation, highlighting the Intern's particular skills, of which they both keep a copy and send one to the Intern, to be used later, as a reference.
  • The kinds of things that an Interior design Intern would need to turn into their school, at the end of a semester.
  • The kinds of interns that The House Of Funk has had.
  • The kinds tasks that Ranya has the Interns do.
  • What prompted her to initiate her Internship Program in Sandra Funk's business and how those interns are a real benefit to the business.
  • Tapping the skill sets of Graphic Design, Editorial or Video Interns, to your mutual benefit, in your business.
  • That it's not really necessary to plan ahead, in order to have a productive workflow for the Interns in your business.
  • How she manages situations where the Intern does not quite operate to the standard of quality that is required by the business.
  • Using your instinct with Interns.
  • Although you cannot expect to necessarily hire your awesome Intern, however, you might well be able to do that.
  • How much time the Interns spend working in the business.
  • Systems that she uses for monitoring the work of the Interns.
  • The amount of time and guidance that's necessary for the Interns.
  • That there will always be things that Interns can help you with, that will save you time and benefit them.
  • The Six Points Of Law, regarding unpaid Internships.
  • That Ranya takes in Interns for each semester.
  • The number of applicants that usually apply for Internship and Ranya's advice for interviewing and vetting Interns, to find the right fit.
  • That there will always be someone on your team, who could benefit from the assistance of an Intern.

182: Christie Leu- Christie Leu Interiors: Creating Your Own Mini Designer Summit
52:23
2017-10-09 10:35:42 UTC 52:23
182: Christie Leu- Christie Leu Interiors: Creating Your Own Mini Designer Summit

Isn't it intriguing how we are sometimes lead to meeting certain people in strangely serendipitous ways?  Today's guest, Christie Leu, met LuAnn in a really fun and unusual way. Listen in to find out what brought these two ladies together and why LuAnn wanted to have Christie on the show today.

Christie, originally from Ohio,  is the principal of Christie Leu Interiors in DC. She started out in her career as a working artist, participating in juried shows and selling her work through galleries, stores, and catalogs. However, after having completed some major renovations to a number of her own homes, she realized just how much she really loved every step involved in the Interior Design process. So she enrolled in Montgomery College when her children were in pre-school and she earned an Associate Degree in Applied Sciences in Interior Design, with a further specialization in Kitchen and Bath Design. Christie was a star student and she won the local version of the National Kitchen And Bath Design Competition and was also asked to serve on the Montgomery College Advisory Board for Interior Design. Listen in now to find out more about how Christie and her colleagues learn from each other and help one another to grow and develop their businesses.

 

Today, Christie and LuAnn talk about:

  • The hysterical story about how Christie and LuAnn met at IWCE.
  • What happened with Christie, Darcy Heather, Lisa Escabar and Jessie Cooney at a Gail Doby Design Summit Event and their fabulous Mini Summit that ensued from that.
  • How their Mini Summit really helped them to get to know one another and gave them a real understanding of the reasoning process that people have.
  • The background behind Christie Leu Interiors.
  • How Fred Berns (#174) helped her to discover that she's probably the only Artist Triplet Mom Interior Designer in the country- and how that's lead her to give her clients a really fabulous experience!
  • That her assistant (Hired from Craig's List) also has triplets- the same age as hers!
  • How being the mom of triplets helped her with her design process.
  • What she really gained from the role play, during the Mini Summit.
  • Why LuAnn really has no problem in asking for the money.
  • The question of a standard markup on all products.
  • Using historical data to help to arrive at an appropriate markup on products.
  • Options for clients around flat fees and markups.
  • Having boundaries with flat fee contracts.
  • The benefits of listening to good and relevant podcasts.
  • The work they did with the 'Energy Person' who was brought to their Mini Summit.
  • That Christie prefers meeting with clients few times - how she keeps things efficient, in order to do that.

Christie's website:

www.christieleuinteriors.com

181: Angela Rasmussen- Principal of H2H Design+Build: How Vision and Intention Built an Award Winning Firm
01:12:07
2017-10-09 10:35:42 UTC 01:12:07
181: Angela Rasmussen- Principal of H2H Design+Build: How Vision and Intention Built an Award Winning Firm

Get ready for today's show, with Angela Rassmussen of H2H design Plus Build, in San Jose, California. Angela is the definition of a go-getter and she's a firecracker, so LuAnn says that you may want to strap on your seat belt for this interview! Listen in and prepare yourself to be blown away!

H2H Design plus Build is a really fun and dynamic firm, which was started in 2009 by Matt and Angela Rassmussen, specializing in convenient all in one service, from kitchen and bathroom, to master suites and additions. Today, H2H has become known, both locally and nationally, as an award winning Design Plus Build firm. Some of their awards include those from prestigious associations like NARI, NKBA, and HGTD, to name just a few. At H2H Design Plus Build, the focus is on a no-nonsense approach to bringing the best Design Solutions and Remodelling Services. Their service is turnkey and they are set apart from general contractors and other design plus build firms because they take care of every aspect of your renovation. Listen in now, to find out more about the firm that Matt and Angela started, with the intention to change the game in the Construction Industry.

 

Today, Angela talks to LuAnn about:

  • How she and Matt decided to start their business.
  • Her success while at Design school, being an A+ student and getting onto Dean's List.
  • How She and Matt just clicked when they met, both emotionally and business-wise.
  • Their roles in the business when they first started out.
  • How they started out slowly and built up, one job on top of the next.
  • There really noteworthy early projects.
  • How she implemented what she learned at school immediately, in the business.
  • The growth and management of their team, over the years.
  • The challenge of leading a team really well.
  • Organization- her priority.
  • What her ideal project looks like, from start to finish.
  • The evolution of their company from kitchens and bathrooms, to bigger projects.
  • That they handle every aspect of renovation, down to the appliances and finishes.
  • Why their demographic market is more geared to renovation than building.
  • The fun new cutting edge Home Automation Technology.
  • The benefits of hiring professionals.
  • Buildertrend- Their really good Track Your Project
  • Their new design studio, opening in the next couple of months.

Their other goals for the future.

Angela's website: https://h2hpro.com

 

180: Power Talk Friday: Michele Williams Talks About Profit First and Why it Matters to You
01:12:17
2017-10-09 10:35:42 UTC 01:12:17
180: Power Talk Friday: Michele Williams Talks About Profit First and Why it Matters to You

If you'd like to learn about the concept of Profit First and find out how you can really benefit from using it in your Design Business, you will gain a lot from today's Power Talk Friday with Michele Williams, one of the very few certified Profit First Coaches in the United States. LuAnn loves the idea of Profit First and she really wanted to bring it to the Interior Design community after hearing Mike Michalowicz talking about it on The Biz Chicks Podcast. So she asked Michele, who has been interviewed on the show once before, (#137) to come back and explain the concept. Listen in to find out more.

Michele is a truly gifted Business Coach. Before becoming a coach, she worked in the Financial Software Industry and ran a business as a Soft Window Treatment Fabricator. She has a BS in Business Administration and a diploma in Christian Life Coaching as well as her Profit First certification. Listen in now, to find out all you need to know about Profit First.

Today, Michele talks to LuAnn about:

 

  • What Profit First is all about and how it works.
  • How Michele initially got going with Profit First.
  • Why so many designers really need Profit First for their business.
  • Bookkeepers and accountants are amazing, however, they are only going to work with the figures that the business owner gives them.
  • How Profit First can help business owners understand how much money they really have available for themselves.
  • How Profit First's view of profit differs from that of GAPS.
  • That Profit First doesn't change the way you're doing your accounting, it changes the bank accounts that money gets allocated to.
  • That Profit First changes the way that you're making your spending decisions.
  • Some of the terms that are used by Profit First and what they refer to.
  • What is meant by Real Revenue?
  • That you have to sell the right product to the right person at the right price and then you need to manage the money.
  • That it's not enough to build top line if you're spending all the money.
  • Parkinson's Law, human nature and why you take profit first.
  • That being honest and clear about your figures is really important.
  • The benefit of moving money out to separate bank accounts, for your financial security.
  • Your five main accounts- with Profit First.
  • That staying consistent is key for this to work.
  • Where a lot of business owners tend to get into trouble.
  • That Profit First helps you move from cash flow negative to cash flow neutral, to cash flow positive.
  • How Profit first can help you out of a hole, if you're in debt and willing to do the work.
  • The beauty in Profit First working on percentages, for the natural ebbs and flows of your business.
  • An instant assessment that you can do now, for your business.
  • Owning your numbers, a bit at a time.
  • Pricing for value and not to cover your needs.

 

Links:

Michele's website: www.scarletthreadconsulting.com

Michele's email: michele@scarletthreadconsulting.com

Michele on Facebook: Scarlet Thread Consulting

Your Coupon Code for 10% off Michele's Passion For Profit online course: WDB10

Resource:

Book: Profit First by Mike Michalowicz is available from Amazon, or other good book stores.

179: Lynn K. Leonidas- Establish Your Intentions & Create a Successful Interior Design Firm
01:11:25
2017-10-09 10:35:42 UTC 01:11:25
179: Lynn K. Leonidas- Establish Your Intentions & Create a Successful Interior Design Firm

The guest on today's show is Lynn Leonidas, the really intentional principal of Lynn K. Leonidas Design and Decoration, in the San Francisco Bay Area. LuAnn had quite an 'aha moment' when she first started talking to her, as she suddenly realized that Lynn had achieved some really awesome things and has been published in some truly notable places, after only running her own firm for two years! Listen in to find about the really remarkable way that Lynn launched her business.

Lynn takes particular pride in her relationships with her vendors, which she says comes from having a contractor father, who taught her all about building techniques and materials. Lynn has a degree in Interior Design and Architecture and another in English Language and Literature.  Her work has been featured in Sunset, Domino, Lonny, Rue and also in Refinery 29. Prior to starting her own business, Lynn worked in Interior Design in the Bay Area for ten years. She first worked at The Workroom for two years, doing window coverings, soft furnishings, and upholstery. This is where she says that she probably got the best education for doing what she does now. After that, she became a Project Manager at The Workroom and then after that, she did Project Management for a couple of other designers, before striking out, on her own. Join LuAnn and Lynn now and find out how Lynn intentionally set out to achieve her success.

 

Today, Lynn talks to LuAnn about:

  • How she's been able to achieve so much in only two years.
  • Her strategy, once she knew that the article about her was coming out in Domino Magazine, in six months time.
  • The Consultant (Christa Cooper Communications) and Business Coach (Sarah, of Anchor and Orbit) who really encouraged her to go out on her own.
  • How she landed a featured in Domino Magazine, before even going out on her own!
  • What she did to be prepared, after deciding to start her business.
  • How she started out, using a friend's network, before having a portfolio to show people.
  • The great opportunity to do a gut renovation, that presented itself to her, as she was starting out.
  • How her Business Consultant helped her to develop her dream and business plan and to decide about the kind of work that she really wanted to take on.
  • How she handled the clients who were not able to meet her budget requirements.
  • How she's evolved to being totally comfortable with talking openly to people about their decorating budgets.
  • Her past experience with Project Managing and with Bookkeeping, and how these have really helped her in her own business.
  • Her experience with working in editorial and how it helped her later, as a designer, to understand the fits for the various publications.
  • The importance of doing the research and getting to know the target market of each publication.
  • How she determines which projects are portfolio-worthy.
  • The roles of her two employees.
  • How she promotes her business and gets her name out there.
  • Using a vision board to create inspiration, when your portfolio is still small.
  • Some tips to gain confidence, when starting out as a designer.
  • Her opinion about working for free, for friends or family, when starting out.
  • That transparency is a huge part of how she runs her business.
  • Her plans for the month of May, and some of her short-term plans for the future.
  • The changes in her business model that Lynn is planning.

 Links:

Website: http://lynnkleonidas.com/

 

178: Monique Duarte - 8 Key Steps to Running a Profitable Interior Design Business
01:19:51
2017-10-09 10:35:43 UTC 01:19:51
178: Monique Duarte - 8 Key Steps to Running a Profitable Interior Design Business

The guest on today's show is Monique Duarte. She's a brilliant business person and the founder and principal of Duarte Decor in New Jersey and the founder of Duarte Consulting, where she coaches Interior Decorators to help them to run their businesses better. Monique has traveled the world gathering inspiration and ideas for her design work. Listen in and find out more about Monique and the fabulous work that she does.

Monique is an active member of The National Association of Professional Women of the International Interior Decorator's Association and she's also a member of the Certified Interior Decorator's Association. She holds a number of degrees, including a Career Degree in Interior Decorating and in Autocad Design, a Bachelor's in International Business, with a specialization in Economics and Marketing and a Master's Degree in Interactive and Direct marketing. Monique was awarded Woman Of The Year for Interior Decorating in New Jersey in 2013 by the NAPW and her work has been featured in Your Decorating Resource and in Moxy Magazine.

As a Design Coach, Monique combines more than ten years of marketing experience with her design knowledge. She has had five years of experience in running her own seven-figure Interior Decorating business, which reached six figures in its very first year- while Monique was still working in her full-time job! Listen in now, to find out how Monique managed to achieve all of that!

 

Today, Monique talks to LuAnn about:

  • How her ten years in advertising and marketing have informed the things she does to run her own business profitably.
  • The really creative family that Monique comes from.
  • How she realized that she had a gift for decorating, after buying her first home.
  • Her first project, when she started her business as a side-hustle, eight years ago.
  • Where and how she managed to find herself a mentor and how she cultivated a good working relationship with him.
  • Why she really recommends finding a mentor or coach.
  • That her mentor taught her that there is enough to go around.
  • What the Local Experience and an International Experience, that she offers on her website, are all about.
  • Her Eight Key Steps To Building A Profitable Design Business.
  • The importance of figuring out who you are and who you want to work with.
  • That she's always looking out for what's coming next and sharing that with designers.
  • That the way you package and present what you have to offer is really important.
  • That she always talks to clients upfront about how she works to set their expectations.
  • Having a strong enough mindset to only work with the clients that really fit with you.
  • The power of connection, networking with the right people and going to the right events.
  • Submitting your design work for contests, as a marketing move.
  • A book that Monique really recommends- Profit First by Mike Michalowicz.

 

Links:

Monique's website: www.duarteconsulting.net

 

To request to join Monique's Facebook group, type 'Interiors Guide To Profitability' into the search box on Facebook, or you can do it via her website, above.

 

Resource:

Book: Profit First by Mike Michalowicz

177: Power Talk Friday- Sarah Daniele, CEO of Mydoma Studio is back to tell us what’ s new for you at Mydoma Studio!
26:46
2017-10-09 10:35:43 UTC 26:46
177: Power Talk Friday- Sarah Daniele, CEO of Mydoma Studio is back to tell us what’ s new for you at Mydoma Studio!

The guest on today's Power Talk Friday is Sarah Daniele, the CEO, and Co-founder of My Doma Studio, a sexy software which was built specifically for the Interior Design Industry. Sarah appeared on the show (#91) last November and then she became a sponsor for the podcast. LuAnn and her partners were all so truly impressed with the platform that Sarah has created that they actually invested in My Doma Studio, which is used by a lot of the Designers that LuAnn works with. Listen in to find out how My Doma Studio can really help you to keep a lot of balls in the air at the same time.

 

Sarah has a degree in Interior Design. She spent four or five years working for other Designers and then opened her own Design firm, with her focus on renovations, kitchens, and bathrooms. In episode #91 Sarah explains that while she was working for other Design Companies, she found no Project Management Systems in place at all, so Sarah, a highly intelligent, technical and organized person, developed her own system.  Today, Sarah talks to LuAnn about some of the really cool things that have been happening with My Doma Studio. They have been featured recently in a number of publications- Editor At Large, Kitchen And Bath, Kitchen And Bath Design News, and Home Accents. Listen in now to find out more about Sarah's great system, which has really attracted a lot of well-earned buzzes lately!

 

Today, Sarah talks to LuAnn about:

  • The new things that are coming out with My Domo Studio.
  • Sarah's recipe for growing and scaling your Design Business.
  • What went into their latest, brand new version, based on feedback from Designers.
  • Some of the things that the new version has, that's different from the original.
  • How her program has been designed to really assist with easy collaboration.
  • How unlikely it would be to accidentally, or inadvertently communicate with a client, using Sarah's system.
  • The great advantages of her new system.
  • The kind of communication that the system makes possible, for different projects.
  • How this system makes for better organization with projects.
  • How checklists can be used in context, within the system.
  • That My Doma Studio has automatic updates.
  • That you can try Sarah's system out for thirty days for free.

Links:

Sarah's website:

https://www.mydomastudio.com

176: Pulp Design- Carolina Gentry & Beth Dotolo: Successful Video Marketing & How They Did It For Their Firm
01:09:36
2017-10-09 10:35:43 UTC 01:09:36
176: Pulp Design- Carolina Gentry & Beth Dotolo: Successful Video Marketing & How They Did It For Their Firm

If you're interested in hearing about innovative designers who are also really good at business, you're in for a treat! The guests today are Carolina Gentry and Beth Dotolo of Pulp Design. LuAnn really wanted to have them on her show. She's been researching designers for the last year and a half and some of them have videos on their websites. Some of the videos are better than others, however, when she looked at those on Beth and Carolina's website, they were so good that she just wanted to keep on watching! She really enjoyed how their personalities come across in a subtle, yet distinctive way and also that their high regard for one another is very clear. Listen in and find out why LuAnn couldn't stop herself from falling in love with these two adorable rock stars!

Some of the videos are better than others, however, when she looked at those on Beth and Carolina's website, they were so good that she just wanted to keep on watching! She really enjoyed how their personalities come across in a subtle, yet distinctive way and also that their high regard for one another is very clear. Listen in and find out why LuAnn couldn't stop herself from falling in love with these two adorable rock stars!

She's been researching designers for the last year and a half and some of them have videos on their websites. Some of the videos are better than others, however, when she looked at those on Beth and Carolina's website, they were so good that she just wanted to keep on watching! She really enjoyed how their personalities come across in a subtle, yet distinctive way and also that their high regard for one another is very clear. Listen in and find out why LuAnn couldn't stop herself from falling in love with these two adorable rock stars!

Pulp Design has studios in both Seattle and in Dallas and their team has been recognized and published by Architectural Digest, The Traditional Home and New York Times Magazine. Beth has received an ASID Legacy Of Design Award and she was also named Best Designer in Dallas in 2011 and in 2012. Fashion Group International recognized her as a rising star in Interior Design and she's been named Dallas Design Glitteratti by Modern Luxury Magazine. Carolina has had more than fifteen years of experience in Interior Design and in Project management, with her work including award-winning New Construction and Renovated projects in Hospitality, Residential and Multi-family. Some of her projects have been for high-end hospitality brands, like Ritz Carlton, Hyatt Regency, Hilton and Mariotte, with her projects spanning all the way from New York City to Asia. Carolina was also a recipient of an ASID Legacy Of Design Award and she's also been recognized as a rising star in Interior Design by Fashion Group International. LuAnn had so much fun talking to these ladies and she knows you're really going to enjoy today's episode. Listen in now!

Carolina has had more than fifteen years of experience in Interior Design and in Project management, with her work including award-winning New Construction and Renovated projects in Hospitality, Residential and Multi-family. Some of her projects have been for high-end hospitality brands, like Ritz Carlton, Hyatt Regency, Hilton and Mariotte, with her projects spanning all the way from New York City to Asia. Carolina was also a recipient of an ASID Legacy Of Design Award and she's also been recognized as a rising star in Interior Design by Fashion Group International. LuAnn had so much fun talking to these ladies and she knows you're really going to enjoy today's episode. Listen in now!

Carolina has had more than fifteen years of experience in Interior Design and in Project management, with her work including award-winning New Construction and Renovated projects in Hospitality, Residential and Multi-family. Some of her projects have been for high-end hospitality brands, like Ritz Carlton, Hyatt Regency, Hilton, and Mariotte, with her projects spanning all the way from New York City to Asia. Carolina was also a recipient of an ASID Legacy Of Design Award and she's also been recognized as a rising star in Interior Design by Fashion Group International. LuAnn had so much fun talking to these ladies and she knows you're really going to enjoy today's episode. Listen in now!

 

Today, LuAnn talks to Beth and Carolina about: 

  • What went into creating their beautifully done videos.
  • That they wanted to create videos that people can really relate to.
  • How the videos really save them so much time.
  • The steps that went into the creation of their video.
  • What they wanted to communicate with their video.
  • How long it took to film all their videos.
  • How Carolina managed to overcome her camera shyness.
  • How much they invested in making their video.
  • How quickly they started making a return on their investment.
  • How they started out with their company ten years ago.
  • How they decided that they could work with a two hour time difference.
  • The support group that they work with.
  • That even though they work far apart, they all work as one unit.
  • How Beth and Carolina work together on all the projects so that the client can get the best of both of them.
  • That they think it really important to take some of their staff to Trade Shows.
  • The fun stuff that they do for team building.
  • The product line that they're developing as an exciting next step for their company.
  • Beth and Carolina's really awesome relationship.

Links:

http://pulpdesignstudios.com

175: Kieffer Design Group - Reflections on How Judi Kieffer Built Her Interior Design Business
01:22:37
2017-10-09 10:35:44 UTC 01:22:37
175: Kieffer Design Group - Reflections on How Judi Kieffer Built Her Interior Design Business

My guest today is Judi Kieffer, who has over 24 years’ experience in hospitality, luxury residential, and restaurant design. Her portfolio is full of top tier projects and satisfied clients. In our conversation, she shares advice about how she built and now manages her design firm in Boise, Idaho. Judi is involved as an advocate for the personal and professional development and for sustainable products and developments.

She participates in several local philanthropic and civic groups and is a mentor for women’s and children’s organizations. She was recently appointed as a spokesperson for the American Society of Interior Designers and is a certified Green Globe auditor. Her passions are yoga, fine wine, riding horses, hiking, and inspiring other designers to run more profitable and enjoyable businesses. Join me for this conversation with Judi!

What you’ll hear in this episode:

  • How Judi’s career began, working for three different companies before opening her own firm
  • The benefits of experience, classes, and various job positions before going out on your own
  • What it’s like to build your own design firm in the beginning: cold calling, mailings, projects, and referrals
  • What the builder or architect needs to hear from the commercial designer: how our services can fit into your project
  • How to use directories for leads on upcoming commercial projects
  • How to find free top sheets in your local area
  • The benefits of long-term relationships in the design business
  • Judi’s recommendations for software, including Quickbooks, Studio Designer, and MORE!
  • The challenges as your business grows: having systems in place and using personality profiles as you add more people to your team
  • Day-to-day running the firm: journals and calendars
  • Judi’s superpower? Using the interior as a marketing tool
  • Clear practices for charging fees
  • Judi’s advice to a new designer with no portfolio: show your passion and excitement, have confidence, ask questions, and present solutions
  • Judi’s interest in green building products
  • The recent surge in green products
  • Advice Judi’s received that is still with her:
    • Be absolutely true to your passion
    • Honor yourself
    • Allow yourself time to breathe, renew, and relax
    • Be transparent in communication
  • What’s ahead for Judi? Hiring an office manager and hosting eco-glamping retreats

Resources:

Find out more about Judi!  www.kiefferdesigngroup.com

For the free WindowWorks newsletter, text 444-999 and enter “designbiz”

www.usgbc.org  (Find out more about green building products)

Search the GreenWorks or Green Standard group in your local area

Judi recommends the following books:

ECO-preneuring by John Ivanko

The Northwest Green Home Primer by K.L. Smith and Kathleen O’Brien

The Philosophy of Sustainable Design by Jason F. McLennan

Women in Green by Kira Gould and Lance Hosey

Value Pricing for the Design Firm by Frank Stasiowski

A Guide to Principles and Practices for Interior Designers by Harry Sigel

Marketing and Selling Design Services by Mary V. Knackstedt

Interior Designers Business Handbook by Mary V. Knackstedt

174: Power Talk Friday- Fred Berns- Own Your "Only” Word & Tips to Discover Yours
39:29
2017-10-09 10:35:44 UTC 39:29
174: Power Talk Friday- Fred Berns- Own Your "Only” Word & Tips to Discover Yours

The guest on today's Power Talk Friday is Fred Berns, the only Interior Design Industry Business Coach, and Speaker.  Fred was a Speaker at the Design Blogger's Conference, held in L.A. In March, where he spoke about how to create your bio, so this show is tagged onto the Design Blogger's Series. This is the fourth time that Fred has appeared on this show and LuAnn is really happy to have him back again because he always brings so much value. (He previously appeared on shows #22, #48 and#96.) Today, Fred will help you to figure out your 'only', so listen in now and find out why it's so important.

 

Fred creates personal bio's and other promotional materials for design professionals, worldwide. He has had more than twenty-five years of experience, training design professionals and creating their online profiles, website, and social media copy, blogs, and marketing forums. He also offers a wide range of business coaching services, including his High-End Performance Coaching Program, his bio briefing and his website once over. Listen in to today's show to find out from Fred how you can really stand out in the marketplace.

 

Today, Fred talks to LuAnn about:

 

  • Why it's so important for you to figure out your 'only'.
  • How he helps designers to arrive at their 'only'.
  • Some categories to consider when trying to figure out your 'only' phrase.
  • How to be sure that you are really the 'only' one when making that claim.
  • How to subtly modify your 'only phrase', if necessary.
  • Using the word 'specializes' to better describe your 'only' and to differentiate yourself.
  • That your 'only' doesn't have to be a big thing.
  • How having an 'only' helps you to charge a higher fee.
  • How he helps people to draft letters to inform customers that they are raising their fees.
  • How educating people about your value helps to overcome their resistance to your charging top dollar.
  • Why he encourages you, as a designer, to highlight rather than hide your past.
  • That it's often the small things that make you unique.
  • Some examples of how you can incorporate your 'only phrase' into your bio, to make yourself memorable.
  • Ways for newly graduated designers to set themselves apart.
  • His victory vocabulary.
  • Using the law of attraction to draw the kinds of clients you'd like to work with towards you.
  • That the most financially successful designers are not necessarily the best designers.
  • 'Only' is not the only word, but it's the best one!

 

Links:

 

Fred's website: www.interiordesignbusiness.net This is where you will find Fred's The   Big Splash Little Cash Marketing Manual.

Go to: www.biobriefing.com to sign up for Fred's promotional Bio Briefing Campaign.

To telephone Fred: 303 589 3013

173: Mabley Handler Interior Design Launches New Furniture Line with Kravet Inc
01:26:28
2017-10-09 10:35:44 UTC 01:26:28
173: Mabley Handler Interior Design Launches New Furniture Line with Kravet Inc

If you'd like to know what it's like to be a successful Interior Designer in The Hampton's, you're going to enjoy today's show with LuAnn's guest, Austin Handler. Austin and his wife, Jennifer Mabely, are the principals of Mabely Handler Interior Design in The Hampton's. Listen in today, to find out about this leading design firm that has been featured many many times, in both magazines and on TV.

 

LuAnn does a lot of work herself, in The Hampton's. She says that it's like it's own little planet. On today's show, you will hear about Austin and Jennifer's fabulous projects there and the great success of  their Interior Design Business, which they started in The Hampton's in 2002 and also about their work which has been featured in numerous publications, including Hampton's Cottages and Gardens, Hampton's Magazine, Beach Magazine, Coastal Living,  Lux Interiors and Design, Ocean Home, Traditional Home, The New York times, The Daily News and the New York Post, along with News Day and NBC's LX TV, Open House, New York City, News 12 and The Discovery Channel.

 

Kravet Inc. recently launched their brand new line of furniture, which has been designed by Mabely Handler Interior Design. Listen in today, as Austin shares the back story on the creation and the execution of this truly gorgeous new line of furniture.

 

Today, Austin talks to LuAnn about:

 

  • What it's like, working as a designer in The Hampton's, where the design has its own feel and vibe.
  • Finding the balance in design, between luxurious living and durability.
  • What it was like, breaking into Interior Design in The Hampton's and breaking the stereotype of 'taking your designer with you'.
  • When their room, which wasn't a feature room, in their first show house for Hampton's Cottages and Gardens Magazine was featured in The New York Times.
  • How they came to develop The Hampton Aesthetic, their line of furniture with Kravet Inc.
  • The kind of furniture in The Hampton Aesthetic line.
  • Austin and Jennifer's initial meeting with Kravet Inc. about the furniture design and how they managed to convey their concepts and their vision, with clarity.
  • The very well known Hampton's design style.
  • How they set the scene, to create the right atmosphere, to sell The Hampton's Aesthetic furniture line to Cravet Inc.
  • How they set a trend for creating coastal design collections.
  • How they used certain fabrics and materials to give The Hampton Aesthetic maximum versatility.
  • Why Kravet was always first on the list to make Jennifer's furniture.
  • The incredible support that they got from the expert team at Kravet Inc., every step of the way.
  • The pieces that they designed that didn't make the collection.
  • The great value Austin and Jennifer found in the sharing of expertise with Kravet Inc.

The great pleasure that it's been for Austin and Jennifer to work with Kravet.

Austin's websites: http://www.mableyhandler.com http://www.kravet.com/products/collections/ www.curatedkravet.com

172: Natalie Hurst- Business on Her Terms- Full- Time Mom & Wife and Part-Time Designer
01:06:18
2017-10-09 10:35:44 UTC 01:06:18
172: Natalie Hurst- Business on Her Terms- Full- Time Mom & Wife and Part-Time Designer

If you'd like to hear about a business  perspective that's very different to that of the bigger firms which are usually featured on the show, you'll enjoy today's episode, with Natalie Hurst, who's first a full-time mom and wife and second, a part-time Interior Designer. Listen in and find out how Natalie does it. You're going to find it interesting!

 

Natalie, who lives in Salt Lake City Utah, with her husband and four children, graduated from Brigham Young University in 2003 with a B.Sa in Interior Design. After working in the lighting industry for a few years, she spent the next ten years away from the design world, consulting occasionally with friends or family. In 2014 she felt ready to dive back in and so she started Natalie Hurst Interiors. Listen in today, as Natalie shares her ideas on work and business flow, from a very different perspective.

 

Today, Natalie talks to LuAnn about:

  • How she decided to start her business at such a busy time in her life.
  • That she's comfortable with doing her business part time, for the time being.
  • The specific work-life balance that she's found, that works for her.
  • That her life could appear disorganized and stressful to someone else.
  • How she structures the phases of her work, both consciously and organically.
  • Attracting the clientele that you want.
  • Charging prices that are appropriate to your desired clientele.
  • How she prepares for her really busy design weeks.
  • Coping with very specific challenges.
  • That her sourcing is mostly done online.
  • How she organizes her workspace, at home.
  • That she keeps track of things by taking lots of notes.
  • Her really honest relationships with her vendors.
  • Having confidence in asking for help.
  • How she structures her fees.
  • How she landed her very first client.
  • Word of mouth is the only marketing tool that she needs at the moment.
  • How she came to being featured in Pregnancy And New Born Magazine from a picture on Instagram.
  • That Instagram is an authentic and effective marketing tool for her.

171: Power Talk Friday- Danielle Liss- Co-Founder of HashTag Legal- And She’s the Chillest Lawyer You’ll Ever Meet
01:03:30
2017-10-09 10:35:45 UTC 01:03:30
171: Power Talk Friday- Danielle Liss- Co-Founder of HashTag Legal- And She’s the Chillest Lawyer You’ll Ever Meet

Are you intimidated at the thought of going to see a lawyer about your business? Or do you feel that they may look down on you and not take your business seriously? If so, you really need to listen in to today's show, with LuAnn's expert guest, Danielle Liss, who is a lawyer who has absolutely nothing invested in intimidating her clients.

Quite the opposite, actually- Danielle and her partner, Jamie Lieberman have a firm called HashtagLegal and they allow a potential client to purchase only what they really need, even if it's only a once off conversation. They don't want people to feel that legal work is inaccessible. They believe that a lawyer should be a partner, to help your business grow and to help you to make strategic decisions. Listen in now and find out what Danielle has to say, that could benefit you and your business.

 

Danielle was previously Chief Marketing Officer and General Council for Fitfluential, an Influencer's Network that concentrates on health and wellness initiatives. She has loads of experience in creating and negotiating contracts, interpreting FTC guidelines and creating website policies. She's also worked for a Fortune 500 Bank and spent some time in private practice. As well as this, she is an accomplished speaker, having spoken at dozens of conferences on legal issues, related to bloggers and social media pros. Listen in and find out what you really need to know, legally speaking.

 

Today, Danielle talks to LuAnn about:

 

  • How hard it is, at times, for people to figure out the kind of legal service that they really need.
  • Those lawyers have a tendency to not take people and their businesses as seriously as people would like them to.
  • The kinds of things that they like to help people through.
  • What she would suggest for people who are starting out in an Interior Design business and are looking for some advice.
  • The kinds of entities that you can create for your business- an LLC or a Corporation and what each one will involve.
  • The costs involved to file the paperwork for either an LLC or a Corporation.
  • Why you shouldn't skip on the legal stuff when building your brand.
  • The importance of figuring out and crafting a letter of agreement with your client.
  • What to outline in a letter of agreement with a client.
  • How to extricate yourself from a design agreement, legally.
  • The importance of being really clear about what you are being engaged for.
  • Creating clear communication boundaries.
  • Indemnity provisions and making sure that you are going to be held harmless in certain types of claims.
  • Making provision for the gray areas in a standard client contract.
  • Creating contracts for sub-contractors.
  • The importance of vetting the contractors that you work with.
  • Making sure that your clients are okay with being included in your portfolio, in a confidentiality provision.
  • Site terms, disclaimers, and legal and privacy policies on your website.
  • The importance of disclosing your retargeting pixels.
  • Liabilities on Facebook Live and Youtube.
  • Protecting yourself against 'nonsense lawsuits', which could end up costing you five figures!
  • The importance of disclosing and maintaining transparency about what you're doing on your website or blog.

Links:

Danielle's website: www.hashtag-legal.com

 

Danielle's email: danielle@hashtag-legal.com

170: Corey Klassen & Judith Neary- CEU: Beyond Design- Establishing Monetary Value for Creative Skills
01:17:12
2017-10-09 10:35:45 UTC 01:17:12
170: Corey Klassen & Judith Neary- CEU: Beyond Design- Establishing Monetary Value for Creative Skills

Today’s show features, Corey Klassen and Judith Neary. While there’s a host of topics we could talk to them about, today we are focusing our conversation on the new CEU that they have created. There is so much value in their CEU. Judith is a certified bath and kitchen designer, and she moved to the manufacturing side and now works on implementing business processes. She offers a comprehensive designers perspective as a consultant and she's known for doing weird really well!

Corey is also a certified bath and kitchen designer, and a Certified Designer with experience in commercial and residential design. He opened his own firm in 2011 and has won many awards and been featured in many design magazines. He teaches and continues to expand his professional credentials. He is known for creating symmetry in awkward spaces.

Together, Judith and Corey co-lecture all across the US and teach designers about the business of design. This led to the creation of their new CEU.

 

In this episode Corey and Judith discuss:

  • How My Doma Studio plays a role in the new CEU course.
  • Learn what a “psychographic” is and why it matters to Corey.
  • Why Judith does weird so very well.
  • Find out how hard it is to make your kitchen match your aura!
  • The rules for designers are different since the recession.
  • Learn how Judith and Corey met and teamed up!
  • Corey and Judith are polar opposites - and it works!
  • The process of working through psychographics.
  • There’s an art in knowing when to refer someone out - learn it today.
  • Homeowners truly don’t understand what designers do.
  • Find out why a site visit isn’t being fully utilized and how Corey changed it!
  • The CEU can help designers regain valuable administrative charges.
  • Find out which course is best for you

 

Resources:

mydomastudio.com/beyonddesign - Register for the course

First course starts May 10

Course for seasoned designers starts May 18

 

Corey’s website:

https://coreyklassen.ca 

Judith Neary's website:

http://www.roadsideattractionstudio.com

 

Not sure if the CEU course is right for you? Here’s a detailed description:

Beyond Design: Establishing Monetary Value for Creative Skills

Judith and I have co-authored a 2hr CEU that is IDCEC Approved and has been presented at the Kitchen & Bath Industry Show (in current format) this year with sold-out attendance. We're already scheduled for 2018. Previous formats have been sold-out at KBIS 2015, 2016 and IDS Vancouver 2014.

So, what is this? The start of the course came out of personal and professional challenges that Judith and I have separately had with the ever-changing market of clients who shop online, watch media shows, read mommy-blogs and thing they can do it all for a shoe-string budget. 

Why this course? Interior design education is really great at teaching the basics of business and excels at creativity, but if the business is 80% and creativity is 20% we really have our shirts on backwards.

Why now? Personally, after I was apart of the DXV Design Panel in 2014, my business went from a home office to taking over my home, adding and employee, and now in a studio location with a Team. I when to show much incredible professional growth that I've nearly thrown in the towel a few times, but if I love what I do I had to find a way to do what I love.

I'm sure Judith will have more to contribute, and I'm sure I'll run down the road and leave her at the stop sign too, but we're really excited to talk about why running a scalable business is achievable with a solid plan (or without one...) I truly admire Judith and her skills, she has been such a great friend, co-conspirator, and advisor to me and I'm sure she has her shared values about me.

Here's a link to our upcoming course hosted by Mydoma Studio!

https://www.mydomastudio.com/beyond-design-business-course-for-interior-designers

169: Amber Lewis- Keynote Speaker at Design Blogger's Conference
01:21:36
2017-10-09 10:35:45 UTC 01:21:36
169: Amber Lewis- Keynote Speaker at Design Blogger's Conference

The guest on today's show is Amber Lewis, who was a Key Note Speaker at the recent Design Blogger's Conference. LuAnn didn't get to talk to her at the conference, so she's really happy to interview Amber on today's show, as there were parts of her story that LuAnne thought were really fun and interesting.  LuAnn finds Amber's body of work and what she's managed to accomplish at such a young age, to be incredible. Listen in now and get some great tips for gaining followers on social media.

Amber spent a couple of years working for Elizabeth Lamont (#17) at her store, Room With A View, in Santa Monica. This is where she first fell in love with pretty things and with design and started to feel a pull in that direction. Listen in and find out how Amber first discovered her niche in the world of design and how her business has evolved and grown, since then.

 

Today, Amber talks to LuAnn about: 

  • How she first started out, working for Elizabeth Lamont and where she went, from there.
  • How she initially didn't connect being an Interior Designer with making a living.
  • How much she gained from working for and being mentored by Kirsten Marie.
  • Why she only hires people who have completed school.
  • How she learned about design on the job, through making mistakes, rather than going to school.
  • That she runs her business as a team effort.
  • What it was like for her, speaking at the Design Blogger's Conference.
  • Why you shouldn't compare your own business with the appearance of someone else's success.
  • How she first started to develop a name for herself through her initial obsessive engagement with her community.
  • How she has learned and progressed through her business.
  • Creating a formula to her really successful method of engagement with social media.
  • Her e-commerce store- how it started through her blog which documented the decoration of her home.
  • Her Flash Sales on Instagram- a great way to gain followers.
  • Her struggle with sacrificing her family time for the huge amount of time and attention that she poured into developing her business.
  • Her milestones, analyzing why her followers were coming back.
  • The first time her house was properly published, in Glitter Guide and in HD TV Magazine how she used the pics to her advantage.
  • The silly names she uses for her clients' hashtags!
  • Her fabulous photographer, Tessa W, who she's used on all her projects.
  • The value of using really great photography.
  • Being featured in Architectural Digest last October, for her kitchen.
  • Working with agencies for blog sponsorship.
  • Brand ambassadorship and how it has developed.
  • That she does all her own writing for all her social media platforms.

Amber's website:

http://amberinteriordesign.com

Amber's instagram:

https://www.instagram.com/amberinteriors/

168: Power Talk Friday - LuAnn Nigara- The Things I Learned From A Well-Designed Business- Part 2 of Design Bloggers Conference Presentation
44:17
2017-10-09 10:35:46 UTC 44:17
168: Power Talk Friday - LuAnn Nigara- The Things I Learned From A Well-Designed Business- Part 2 of Design Bloggers Conference Presentation

In today's Power Talk Friday, I'll continue with the second half of the Design Bloggers Conference Summary series. I'm covering the top lessons that I've learned through podcasting about interior design. Last week, we went over the first three lessons #165.

The other shows include Claire Staszak and Kelsey Grose this past Monday and Wednesday and this coming Monday will be Amber Lewis. All 3 interviews had some terrific advice for design blogging as well as running your firm and building an audience on Instagram. Three truly smart ladies! Today, we'll cover the rest.  Join me now with The Things I Learned From A Well Designed Business Part 2!

 

  • Be Do Have – Have Do Be

#141 Jim Riviello says that we need to change our way of thinking about things in order to be successful. Jim, a business coach and the owner of Leadership X University, explains that we need to Be-Do-Have, not Have-Do-Be. In today's show, I will clarify this powerful explanation.

  • Leap Of Faith

#21 Stacy Garcia took a leap of faith and decided to invest in vintage wallpaper and fabric as a starting point for creating a new textile line for the hospitality industry.

  • No Pipeline

#55 Rachel Moriaty heard about Facebook Live and the rest is history.

  • 24 hours to decide

#128 Grace McNamara was an Advertising Director, thirty-one years old and with no idea of how to run a magazine, was given 24 hours in which to decide if she would buy two magazines. Despite huge fears, she jumped into it and became an entrepreneur and a magazine publisher.

  • Sarah Daniele came up with an idea and turned it into a software program.
  • #79 Anna Brockway-Chairish saw a need in the marketplace and built a huge company, filling a gap in services.
  • #85 Heather and Mark used tech to offer truly professional Interior Design at a level of excellence, affordable for the masses. Nous Decor was born- however, in running Nous Decor, she has another business- how to scale Nous Decor.

Interior Design Is A Business First

  • #112 and #144 Kimberly Seldon- Business of Design. Flat fees, Scope Creep, Trade Days, Fifteen steps to running a profitable project...and the list goes on.

#2 and #Sandra Funk House Of Funk

#36 Susan Brunstrum

#24 #45 #60 #81 #150 Krista Coupar

  • How to bill out using hourly fees.
  • Managing work-life balance from a financial perspective.
  • Build your story and your brand.
  • Things to look at when planning your new work year.

#71 Dr. Ellen Fischer- Ellen cautions us about the main reasons that Interior Designers have trouble being profitable:

  • Undervaluing your time.
  • Not charging for the hours you work.
  • Not recognizing how to keep your pipeline filled.
  • Not placing enough emphasis on marketing.

Ellen's advice to new graduates:

  • Stay connected to the passion that brought you to the field throughout your career, not just in the beginning.
  • Be prepared for hard work. The business of interior design is tough and while outsiders may not recognize it, it is truly as hard as any other career.

Ellen's advice when hiring interns and junior designers for your firm:

  • Set tangible goals and objectives for the tenure.
  • Teach, train, monitor and evaluate performance.
  • “Fuzzy objectives = Fuzzy experience.”

#6 Erika Ward- Erika attributes her success to her expertise and knowledge in Business Management. She advises:

  • Educate yourself about Business Management.
  • Do everything you can to broaden and enhance your business acumen.

This will ensure a proper foundation for a profitable business, allowing you to explore your talent, create fantastic spaces for your clients and explode your Interior Design business.

 

Links:

Jim Riviello: https://lxu.training/

https://businessofdesign.com/how-it-works/

167: Kelsey Grose - Winner of Best New Design Blog at Design Bloggers Conference 2017
01:06:50
2017-10-09 10:35:46 UTC 01:06:50
167: Kelsey Grose - Winner of Best New Design Blog at Design Bloggers Conference 2017

Today’s guest is Kelsey Grose. I sat beside her at the Design Blogger’s Conference and after she won an award, I knew immediately that I had to get her on the show. I’ve been doing a whole series lately with all of the people I met at the Design Blogger’s Conference, so you are going to learn so much from all my guests in this series. 

 

I was even more blown away when I learned that Kelsey has only been in business a year! That blew me away and I knew I had to work with her. So in addition to having the privilege of interviewing her today, I’m pleased

 

Kelsey Grose is the owner of Farmer’s Daughter Interior. Kelsey is based in Canada and has quickly found a following all over the US as well. She uses a 6 step design process that combines several different design styles. She has a passion for small business and entrepreneurship and she’s here today to share her wisdom with us. 

 

Listen in as Kelsey and LuAnn discuss:

 

  • Find out Kelsey’s impression of the Design Blogger’s Conference and see if she had the same experience as LuAnn.
  • In some ways, Kelsey got more than she expected from the conference - find out what exceeded her expectations.
  • Relationships, relationships, relationships - the unexpected benefit of the conference.
  • How a house tour is bringing several bloggers together and allowing them to leverage each other’s audiences through cross promotion.
  • How guest posting on another blog can help promote your own website and business.
  • Ways a new designer just getting their business off the ground can use existing resources online and properly credit the creator, and still build out their own content.
  • How Kelsey is able to look like a seasoned designer with a beautiful blog, but in reality has only been in business a year.
  • The resources that have been useful to Kelsey in getting her business started, plus she’s kind of obsessed with design!
  • The exact steps Kelsey took to get started blogging and building her design business.
  • How Kelsey got a really big kitchen design job as a new designer.
  • A free consultation or a paid consultation? Find out which Kelsey uses.
  • Ways to convert a paid consultation into a paid project.
  • Treat your business like the world is watching you, even if they aren’t yet.

 

  http://www.farmersdaughterinteriors.com

 

166: Claire Staszak - Winner of Best Blog Writing by Design Bloggers Conference 2017
57:45
2017-10-09 10:35:46 UTC 57:45
166: Claire Staszak - Winner of Best Blog Writing by Design Bloggers Conference 2017

Today's interview is the first of three, which are as a follow up to the recent Design Bloggers Conference, which was held in LA, this last March. LuAnn really loves the process of how these designers create blogs to serve as a marketing arm for their business and a lead generator for their design firm. Listen in today to get some really great, actionable tips that you can duplicate.

 

Today's guest is Claire Staszak, who won the award at the Conference for the best blog writing of 2017. She is a Chicago-based interior designer who is known for her holistic design process of combining refined aesthetics with wellness principals, as she draws on her years of experience as a Yoga and Meditation Instructor, to gently guide her clients through the process of unearthing and then refining their own, unique style, resulting in a sanctuary which is timeless, rather than trendy.

 

Claire studied Interior Design at the School of Art Institute in Chicago and she holds a Certificate of Kitchen and Bathroom Design from Harper College. She's a certified Yoga Instructor, with more than five hundred hours of training and she also has a Bachelor of Arts Degree in journalism from the University of Dayton. Claire did apprenticeships at two high-end firms- Nate Berkus and Associates and Kate Marker Interiors. Her own work has been featured in Design Sponge, Rue Magazine, and Domino. In 2016, she had the honor of being nominated for HD TV's Fresh Faces of Design Competition. With her latest project of renovating her own home, a 1932 Tudor Style brick bungalow in Chicago, Claire is using her own, eclectic style. You can follow this renovation on her blog. Listen in to today's show to find out more about Claire, and how she uses her blog as an effective tool for marketing her business.

 

Today, Claire talks to LuAnn about:

 

  • How she got to do her internships with Nate Burkus and Associates and Kate Marker Interiors.
  • The advantages of getting as much work experience as possible.
  • The benefits of working for a large and well-run business, in order to gain necessary experience, to run a successful business of your own, later on.
  • Where she found the inspiration for her blog.
  • How she incorporates Yoga and Meditation into her design work.
  • How she's starting to be recognized by her clients, who know that she really gets them and knows what they want.
  • That consistency is really important with blogging.
  • Creating blog content that readers want to come back for.
  • Her Renovation Series- how it helps her to draw people to her website.
  • How collaboration has really worked for her as a marketing vehicle.
  • That she really doesn't try to sell things from her blog, yet it still makes money for her in other ways.
  • That you should go to conferences to renew your energy, expand your horizons with blogging and keep you moving forward.
  • The great networking opportunities that she found at the conference.
  • How the conference has helped her to partner up with other Interior Designers, to enhance their blogs and hers.
  • Her Spring Into Home collaboration with other design bloggers.
  • You don't need to spend a lot of money on your blog, however, you do need to spend something, to make it look really good.
  • Using the correct etiquette and ethics to credit the source of the photographs that you use on your blog, from the internet.
  • An idea to help people to network better with the people that they connect with at conferences.

Claire's website: www.centeredbydesign.com

 http://centeredbydesign.com/spring-home-tour-week-one-doreen-corrigan/

 

165: Power Talk Friday: LuAnn Nigara- The Things I Learned From A Well- Designed Business. Part 1 of Design Bloggers Conference Presentation
48:34
2017-10-09 10:35:46 UTC 48:34
165: Power Talk Friday: LuAnn Nigara- The Things I Learned From A Well- Designed Business. Part 1 of Design Bloggers Conference Presentation

In today’s Power Talk Friday episode, I’m kicking off the Design Bloggers Conference Summary series. I was inspired by the conference that was held in Los Angeles in March, and I wanted to share it with you. I had to condense my presentation down to only 13 minutes for the conference, but I can take the time here to expand! I’m covering my top lessons learned through podcasting about interior design. We’ll go over the first three lessons today and cover the rest next week. Join me now!

Influence and authority are gained through NICHING

  • This subject comes up repeatedly with guests on the show
  • Here are a few episodes in which niching was discussed:
    • Episode 15 and 159 with Nancy Ganzekaufer —“Niche is rich!”
    • Episode 41 with Cheryl Janis—Niching can help create a space that increases revenue
    • Episode 106 with Taylor Spellman—She niched down her design business to target bachelors in Manhattan
    • Episodes 82 and 117 with Deborah Rosenberg—She extended her belief system to her design business
    • Episode 77 with Katie Deedy—She taught us about setting yourself apart, creating focus and clarity, and being able to raise your rates when you become a recognized expert
  • Your “About You” page is CRITICAL
    • Episodes 22, 48, and 96 with Fred Berns—Much insight into the “About You” page
    • Episode 125 with Nicole Heymer—“I’m the interior designer that . . . “
  • Establish your company’s MISSION and CORE VALUES
    • Episodes 26 and 66 with Kae Whitaker—Core values can push your business forward
    • Episode 78 with my husband, Vince—“Everything you do must support your company’s mission.”
    • Episode 73 with Kim Kuhteubl—Check out her book, Branding + Interior Design

 

164: Susan Wintersteen- Savvy Giving by Design
01:02:37
2017-10-09 10:35:47 UTC 01:02:37
164: Susan Wintersteen- Savvy Giving by Design

If you think your life is busy, get ready to meet Susan Winterstein, of Savvy Interiors, in San Diego, California. As well as running an Interior Design Firm, she also has Inside Savvy, a Retail Store and Savvy Giving By Design, a non-profit organization. Susan also has a husband and five daughters. Listen in today, to an awesome conversation with a remarkable woman.

 

On today's show, the focus is on her non-profit, Savvy Giving By Design. LuAnn is truly overwhelmed with what Susan is doing. She points out that even though there are other designers who are involved with different ways of helping out and giving back, Susan has turned her business into a full on Non- profit Organisation of her own, with an extremely organized platform. Listen in to find out more.

 

Today, Susan talks to LuAnn about:

 

  • What drew her to turn her business into a Non-profit Organisation and how she started out with it.
  • Why she keeps her Facebook Group small and intimate and runs it the way that she does.
  • How she went about finding another child for her project, after the first one and the whole process that followed that.
  • How she got started as an official Non-profit Organisation.
  • Her goal of tapping into bigger and better vendor relationships.
  • How hard it is to get corporate attention onto her projects.
  • Putting out the Funder Needs - why this is critical when you're in your social media community and the success that Susan has had with it.
  • Although they rely on donations, there are certain things which have to be paid for- like painters.
  • If the child that Susan is creating a space for has siblings, she does their rooms as well.
  • What goes into the decision of who the next child will be to receive her tremendous gift.
  • That she's willing to assist other designers to do as she does with Savvy Giving By Design, even if they're located in other states.
  • The grounding effect that working with people who would not normally use the services of a designer, has on designers.
  • How she would love to see designers helping designers to do something to pay it forward.

Links:

The main website for Susan's Non-profit: www.savvygivingbydesign.org

Susan's website: http://www.savvyinteriors.com

Susan's Facebook: https://www.facebook.com/groups/SavvyGivingbyDesign/

Susan on social media: Youtube

Instagram: @Savvy Giving By Design

163: Highlyann Krasnow - Talking About Commercial Design with the Founder of Design High & Partner of MNS Real Estate
49:48
2017-10-09 10:35:47 UTC 49:48
163: Highlyann Krasnow - Talking About Commercial Design with the Founder of Design High & Partner of MNS Real Estate

My guest for today’s exciting show is Highlyann Krasnow, one of the founders of The Developers Group, now MNS, located in Brooklyn, NY. Not only did she oversee the design of her company’s buildings and sales offices, but then she opened The Design High, the exclusive interior design arm at MNS. Highlyann is involved in commercial interiors and residential projects, but the focus of our conversation today is on the commercial side of her business. Join us!

What you’ll hear in this episode:

  • The path from real estate development to The Design High
  • Benefits to “casting a wider net”
  • Interior design concepts for commercial spaces
  • Challenges in designing for the target demographic
  • How to hone your commercial design skills
  • The key: relationships with manufacturers
  • Tips for the designer seeking a career in commercial design
  • How to “let go” of some of your design elements
  • Why you need to be a design chameleon
  • The payoff for a designer
  • The mood board test HIghlyann uses for hiring designers
  • The commitment to eco-friendly designs: Why is it so important?
  • Understanding the “durability” of your design: it’s NOT just for today!
  • Highlyann’s recent and current projects and their specific challenges
  • Carrying the design thread through the project as a whole

Resources:

www.thedesignhigh.com (Highlyann’s website)

Email Highlyann: hsk@mns.com

www.cherish.com/trade

162: Power Talk Friday - Natalie Norcross - The Dynamic Leader of A Design Partnership
01:00:46
2017-10-09 10:35:47 UTC 01:00:46
162: Power Talk Friday - Natalie Norcross - The Dynamic Leader of A Design Partnership

The guest on today's show is Natalie Norcross, the dynamic founder and CEO of A Design Partnership, which is a Premier National Marketing and PR Agency. Natalie herself has appeared in Boutique design, Esquire, Hospitality Design, Access Hollywood, E Entertainment, Television, and Extra. Listen in today and learn about some great strategies and marketing tips from Natalie.

Natalie started her career as an Interior Designer, after which she built, then in 2008, sold, a highly successful firm, specializing in both Residential and Hospitality. Fellow designers in Architectural Firms then began asking for her help with generating leads, media placements, and marketing tools. That was how A Design Partnership started out. The agency, with Natalie, her two partners and a staff of nine high-powered designers and marketing experts has really grown over the last nine years. Listen to today's show to find out more about how this energetic group, who are passionate about helping design-minded companies to exceed their goals, transform their brands and evolve their businesses, work to create success.

 

Today, Natalie talks to LuAnn about:

 

  • The businesses that were started by her mother and her grandmother, who were both entrepreneurs and both a great inspiration to Natalie.
  • How she and other parents can lead their children and inspire them to develop positive work ethics, through their own example.
  • Her successful design firm, which she sold in 2008 and what she learned from it.
  • How having really good systems in place works, to catapult your business to wild success.
  • The process of creating an exit strategy for your business.
  • The power of having a team which is focused on the same mission.
  • Some advice for people who are working on their brands.
  • The DISC Profile tool, to help you get more clear as to who you really are, as a human being, to help you build focus, a mission, and a vision.
  • The 5 Why's and how this can help you to get to the core of your beliefs.
  • The difference between Inbound and Outbound Marketing.
  • Great ways to drive traffic to your website.
  • How, in the last six months, her company has grown five of their client's Instagram followers to over 15 000.
  • Great ways to help your business to grow, using social media.
  • The value in having blog posts on your website.
  • Using the Ladder Up Strategy, for PR.
  • Great tips for pitching for publications.
  • Natalie's finite system for keeping her entire company on that train.

Natalie's website: www.adesignpartnership.com

161: Karina Jones - Educating and Inspiring Clients and Colleagues
56:27
2017-10-09 10:35:48 UTC 56:27
161: Karina Jones - Educating and Inspiring Clients and Colleagues

You may remember on episode 110 when Mark McDonough was on the show and he talked about his blog, Tastefully Inspired. Today we are going to be talking with Karina Jones who is a contributor plus an interior designer on Mark’s Tastefully Inspired blog. Karina holds degrees in communication in arts and education.

She is a graduate of the Fashion Institute of Technology in New York City. She has her own full serviced firm that she founded in Charlotte, North Carolina: Karina Jones Designs and also has her own blog that she uses to educate people on the different aspects of design. Design is visual and Karina is going to talk with us on how she and Mark use the Tastefully Inspired blog to bring the visual to a blog.

Show Notes:

  • Learn how you can use an education degree to help you and your client have a better relationship
  • Find out the three things that should always be included in a blog
  • Learn the secret to Mark and Karina’s key to success on the blog they have together, Tastefully Inspired
  • Learn what the key component to the final product of a blog is
  • Understand the importance of balance of family is important and how this works out for Karina and Mark
  • Hear why having a schedule for a blog is not always best
  • Discover how to enhance your learning from this episode

Resources:

160: Kelli Ellis - Live and Learn by the Rock Star Principles
58:00
2017-10-09 10:35:48 UTC 58:00
160: Kelli Ellis - Live and Learn by the Rock Star Principles

I have the original Rockstar interior designer on the show today, Kelli Ellis! I know we all know Kelli as an interior designer because she has been published in national magazines. It’s likely that you have seen her on TLCs show Clean Sweep as the featured designer, HGTVs Take Over My Makeover and many more. In addition to being an accomplished interior designer, featured in many publications and on TV, she is a certified life coach and a design psychology coach. 

She received her certification in interior design for the Interior Design Institute in California and she also holds a BA in Marketing from California State University of Fullerton, a law school education from Western State University and a Liberal Arts education for the University of London. On top of all of this, she is on the board of directors for Miracles for Kids lending her name and time to this passion project which is aiding the children in Orange County in need. 

Show Notes:

  • What is the certified design psychology program that Kelli started?
  • What are the three “F’s”?
  • Why is knowing the psychology of color important?
  • How long is the design psychology course?
  • What is included in the course?
  • What is a Mevo camera?
  • What does she mean “get rid of the extras”?
  • How does Kelli find time to be an artist too?
  • What are some ways to avoid killing the relationship between the designer and client?

 

Resources:

www.mydomastudio.com 

Do I Look Skinny in this House?

www.kelliellis.com

www.instagram.com/designerkelliellis 

www.thebusinessofdesign.com 

www.spencerinstitute.com 

 

159: Power Talk Friday - Nancy Ganzekaufer - How To Get Confident & Clear on What You Offer
01:03:45
2017-10-09 10:35:48 UTC 01:03:45
159: Power Talk Friday - Nancy Ganzekaufer - How To Get Confident & Clear on What You Offer

We’re back with another power talk Friday on A Well-Designed Business! I have Nancy Ganzekaufer back with me today! If you are new to the podcast Nancy was on the show in the very beginning on episode 15. On that show we talked about her background, business background and “niche is rich”. She has so much she can teach us and you should really go back listen to her episode. She is a life and business coach and the founder of “Your Business Partner”. Through her life and work she empowers women entrepreneurs to create the life and business they have always wanted.  She understands the unique challenges that women entrepreneurs face when trying to pursue their dreams and leads by example with her hard work, encouragement and her no BS leadership style.

Show Notes:

  • How does Nancy use her survey?
  • How often should you take a survey?
  • How many and what are the categories in a three-year vision?
  • What should you be asking yourself and be planning for a one year plan?
  • How many marketing outlets should you be looking at one time?
  • Why should you write things down instead of just thinking them?
  • What should be included in your 90-day strategy?
  • In what intervals, should you block out at a time on your calendars to get stuff done?
  • Why is it so important to be loud and clear about what you offer?
  • When should you walk away from a client?
  • How and what are some ways to walk away from a client that wants to hire you but not a good fit for you?
  • When should you say yes to everything?
  • What does she have coming new this summer?

Resources:

www.nancyganzekaufer.com

nancy@nancyganzekaufer.com

158: Rhea Mader - Tumbleweed Interiors and Co-Host of The Wellness Design Podcast
01:02:13
2017-10-09 10:35:48 UTC 01:02:13
158: Rhea Mader - Tumbleweed Interiors and Co-Host of The Wellness Design Podcast

Today on the show I have Rhea Mader! Rhea is the principal of Tumbleweed Interiors in Kansas and an interior designer who specializes in health care facilities. Rhea provides sustainable designs that improve better quality of life, cost effective, eco-friendly and evidence-based design. Her goal is to see patients and residents live independently with hope and dignity. Rhea earned her BFA/IFA at the Academy of Art University in California and she is also LEED and CLIPP certified. Rhea and I met through Cheryl Janice, who if you are an avid listener of this podcast you know who Cheryl Janice is. She was one of the first guests that talked to us about how she specifically walked away from being a generalist designer into a specialist. I use her as an example a lot! If you are new to the show, please go and listen to episode 41 after this episode because it will really fill in the spaces that we take for granted that Rhea and I talk about.

Show Notes:

  • What is the name of Rhea and Cheryl’s new podcast?
  • What is the new podcast going to be about and what audience is the podcast focused towards?
  • What key elements would help create a better environment?
  • What is an evidence-based design?
  • How Rhea and Cheryl meet each other?
  • Where did Rhea work after she got out of school and what did she discover while at this job?
  • What is clip?
  • When did Rhea realize she wanted to specialize in healthcare design?
  • How did it effect Rhea not having a mentor?
  • How did joining a mastermind help Rhea?
  • What process did Rhea go through to rebrand?
  • How often does she create a newsletter for her marketing?
  • What is Rhea’s “avatar”?

Resources:

www.chairish.com

www.tumbleweed-interiors.com

www.wellnessdesignpodcast.com

www.socialitesubscribe.com

157: Charmaine Wynter - How to Niche in Small Space Design
01:08:01
2017-10-09 10:35:49 UTC 01:08:01
157: Charmaine Wynter - How to Niche in Small Space Design

My guest today is Charmaine Wynter, the principal of Wynter Interiors and the owner of Bespoke Design Boutique in Texas. You may already know Charmaine because she is one very busy lady! She is a radio show host of The Living Well show, a speaker, HGTV design host pioneer and you may know her from her design advice column, Ask the decorator. In addition to all of this, Charmaine is a firm believer in paying it forward. She has been involved in several charities and has sat on universities and government advisory boards to help shape the interior design industry. Today we are going to discuss the design niches of designing for small spaces. 

Show Notes:

  • What are the particular ways to approach a small room design?
  • Why is color so important for smaller spaces?
  • What are the key questions to ask your client when designing a smaller space?
  • What size furniture should be used in these smaller spaces?
  • How can you create visual depth?
  • What is designing vertical?
  • Is there any part of the curriculum in design school that teaches how to design smaller spaces?
  • Where can designers learn more about designing these smaller spaces?
  • What is the Living Well Show about?
  • Where can you listen to Charmaine’s show?
  • What does the word boutique mean?
  • How did she get into the niche of boutique work?
  • How are her packages set up?

Resources:

www.thebusinessofdesign.com 

www.wynterinteriors.com 

www.mydomastudio.com

156: Power Talk Friday: Carmen Torres- Human Resource Specialist
39:05
2017-10-09 10:35:49 UTC 39:05
156: Power Talk Friday: Carmen Torres- Human Resource Specialist

It’s time for another power talk Friday! I am happy to say that I have Carmen Torres with me today! Carmen Torres is a HR specialist. She has over twenty years in experience helping employers create equitable and safe work space environments for both employers and employees. She is a trusted advisor to many organizations and has helped many small to midsize businesses and non-profits produce reliable and stable HR departments. 

She has a 360 analysis of the human resource function that results in building job descriptions, policy and procedure manuals, conflict resolution, employee retention, employee termination structures, compliance, audits and standards and employee communications. This is for everybody whether you have fifty employees or just one. You need to know these procedures so that an employee can’t come back and sue you. 

Show Notes:

  • What should a business owner be looking for on a candidate’s resume?
  • Are there red flags on a resume to look for?
  • How should you approach calling references?
  • What do you do when you have a hard time trying to get in contact with a reference?
  • What can you say legally if you don’t have a great reference to give about a previous employee?
  • What are some different ways to give a reference?
  • How do you have the conversation with an employee that is not right for the job?
  • What sorts of the things should be discussed when talking to an employee that is not meeting expectations?
  • When should an employer talk to an employee about their performance if it’s not where it needs to be?

Resources:

www.myhrspecialist.com

155: Barbara Viteri- Designerlebrity.com is Live! What is It & Why Do You Care?
57:49
2017-10-09 10:35:49 UTC 57:49
155: Barbara Viteri- Designerlebrity.com is Live! What is It & Why Do You Care?

Barbara Viteri is back on the show today! Get ready! Her show is one of those where your face hurts from laughing so much. Barbara was originally on the show on episode number 46. You really should go back and listen to that episode after this one because we are not going to go into all of Barbara’s twenty plus industry years of experience. Today on the show we are talking about designerlebrity. She teased us with this when she was last on the show but her website has finally launched! If you haven’t heard of this yet listen up! Barbara is here to tell us all about designerlebrity.com. When you get done listening to Barbara you will know why you want to be part of this new part of the industry. 

Also, don’t forget to listen all the way to the end after the interview to learn the new way to get on our email list!

Show Notes:

  • What are the “potentials”?
  • Where did the name “designerlebrity” come from?
  • What is the plan for the designerlebrity website?
  • How is the website set up and divided?
  • Who is included on the designerlebrity website?
  • Can a designer pitch Barbara or does she have to find them herself?
  • What is the criteria for a designer to have to be considered to be a designerlebrity?
  • Is there room for everyone?

Resources:

www.chairish.com 

www.designerlebrity.com 

www.viteristylemanagement.com 

www.socialitesubscribe.com

154: Gary Inman - VP Hospitality at Baskervill- How To Succeed in Hospitality Design
01:12:36
2017-10-09 10:35:50 UTC 01:12:36
154: Gary Inman - VP Hospitality at Baskervill- How To Succeed in Hospitality Design

Today’s guest is Gary Inman! If you don’t know who Gary Inman is, get ready! Gary is a nationally celebrated, award-winning interior designer, author, and public speaker. He has been published in major magazines and several other places. Gary is also the vice president of Hospitality with Baskervill, which is an international giant in hospitality serving four star and five stars luxury hotels and resorts. His design métier includes handbags, women’s evening wear, textiles, lighting, rugs and furniture including his acclaimed Home Couture Collection for more counsel. He is also a High Point Style Spotter, an Instagram taste maker, the editor of Art and Fine Living and the popular guest on TV programs. 

Stay tuned after the interview. I have some important news on how you can get on our email list!

Show Notes:

  • How did Gary maximize his visibility for what he can do as a designer when starting out?
  • What are the different skill sets needed for hospitality design?
  • Who does a hospitality designer work with the most every day?
  • Why does hospitality design require so much research?
  • What would be a deal breaker to being involved in hospitality design?
  • What does he look for in a hospitality designer?
  • What kind of research should be done for this kind of design?
  • What is the “weeding out process”?
  • What is a spec writer?
  • What are some other ways that a designer can make their way into hospitality design?

Resources:

www.thebusinessofdesign.com 

www.garyinman.com 

www.mydomastudio.com

153: Power Talk Friday- Casey DeStefano - Why Video is So Important for Your Firm and How To Do It
46:11
2017-10-09 10:35:50 UTC 46:11
153: Power Talk Friday- Casey DeStefano - Why Video is So Important for Your Firm and How To Do It

On this Power Talk Friday I have Casey Destefano with me! A few months back I was on Casey’s podcast. She is the host of the hit podcast “Women with Balls…in the Air”.  She coaches her audience to have more successful careers and abundant family lives without pulling their hair out. If you did hear about our episode on Casey’s podcast that’s terrific! If you didn’t, please go over to iTunes and check out Casey’s podcast especially if you are someone who is trying to run a business and manage your family and children and get it all done. Like Casey says you have balls but they are in the air! But in addition, if you haven’t heard of Casey or her podcast you might not realize that she is an accomplished director and producer with more than twenty years’ experience. Casey could be on the show to talk about any number of things but today she is going to talk her number one skill set. She is a multimedia marketing agency.  What she does for businesses is web design, video production, digital marketing and small business coaching. Casey is especially passionate about helping women and working with them to help them achieve their goals.

Show Notes:

  • Why is it important to include video on your website?
  • How do you figure out what you should include in the video?
  • What is the most important part of the video?
  • What kind of questions should a designer ask to find their “hook”?
  • What is your about me page supposed to be about?
  • Quality is important!
  • What scenarios should you use different qualities?
  • How long should the video be?
  • What are the three steps for prepping?
  • What should a budget be for the video?
  • What advice does Casey have to give about hiring people?
  • Why did Casey start her business?

Resources:

www.d-stef.com

www.caseydestefano.com

152: Chris Kofitsas - How To Successfully Work with Architects and Builders
53:26
2017-10-09 10:35:50 UTC 53:26
152: Chris Kofitsas - How To Successfully Work with Architects and Builders

Our guest today, Chris Kofitsas is the president of “New World Design Builders”. If you have ever had the pleasure of dining at Catch LA, Catch New York City or ABC Kitchen in New York City then you have had the pleasure of experiencing Chris’s work firsthand. Today Chris is going to tell us about his unique firm. Chris is the architect, builder and interior designer on all of his projects. Over twenty years of experience and training allows him to interlace these disciplines of architecture, interior, furniture and lighting design into an immersive experience paired with his discerning eye for beauty, attention to detail and commitment to excellence. Chris is one of the most sought after hospitality interior designers and the industries recognized Chris’s designs with multiple awards.

Show Notes:

  • How many businesses are there that the designer, builder and architect are all the same person?
  • After going to school what was Chris’s next step?
  • How did the relationship change between Chris and his favorite professor help him with his business?
  • Why did he reconstruct his business?
  • Where does the communication start between a builder and architecture?
  • What sort of things should you look for in good communication?
  • What does he look for when interviewing a new designer?
  • What is an important quality to have when working with someone else?
  • How many people work for Chris’s firm?
  • Advice for new people on how to get a job for a firm like Chris?

Resources:

www.chairish.com/trade

www.newworlddesignbuilders.com

 

151: Marina Case - How to Go From Hobby Decorator to Interior Designer
54:49
2017-10-09 10:35:50 UTC 54:49
151: Marina Case - How to Go From Hobby Decorator to Interior Designer

I have Marina Case with me today and she is the principal of The Red Shutters located in Warwick, New York. Marina is a self-described hobby decorator who has become an accomplished interior decorator. Today you will hear Marina talk about the specific steps that she took to create the interior design business that she has today that would be envied and admired by any of us. Marina has been honored as one of the top fifty New York designers in New York spaces. She has won national acclaim for her design at the spa at Glenn Mear Mansion which was named one of the top 100 places in the world to visit by Departures Magazine. She also hosts a radio show, a live show where she interviews many people in the decorating field. Good news! She will be making that available in a podcast very soon!

Show Notes:

  • What was the “aha” moment when Marina decided she was going to go into the design business?
  • In hindsight, when did she realize that she was interested in design?
  • How is she using the Historics, Textiles and Wallpaper class that she teaches to help other designers?
  • What is the Historics, Textiles and Wallpaper class really about and where can you take the course?
  • What is the difference between a skype design and e-design?
  • What is the difference between a construction package and a builder specification package?
  • How does she charge her services?
  • How can the project's packages affect the cash flow?
  • What are some of the challenges that a new designer could face if they try to duplicate what Marina has done with her business?
  • What does it mean to be an unofficial brand ambassador for the Williamsburg brand?
  • What is the red list? 

Resources:

www.businessofdesign.com 

www.theredshutters.com 

www.mydomastudio.com/awelldesignedbusiness  

150: Power Talk Friday - Krista Coupar is Back! 5 Steps to Make 2017 Successful!
58:19
2017-10-09 10:35:51 UTC 58:19
150: Power Talk Friday - Krista Coupar is Back! 5 Steps to Make 2017 Successful!

Welcome back to another power talk Friday! I’m very happy to let everyone know Krista Coupar is back in the house! Krista has two businesses: Coupar Communications and Studio Coupar. Coupar Communications is a public relations and market agency located in San Francisco. Studio Coupar is a full-service design support firm for interior designers, architects, contractors, and builders. On top of running two businesses, she has six children! Talk about a busy and talented lady. Today Krista is going to give us some great tips on what and how we should analyze our business starting the new year.

Show Notes:

  • What are some things that new business owners should incorporate for the new year?
  • How can you teach people to assign a financial budget?
  • Why is it important to know your baseline expenses?
  • How can you make yourself feel empowered?
  • Where is the biggest social media platform that an interior design should be on?
  • What are some tips for using Instagram to promote business?
  • What should you put on your business Instagram?
  • What are some steps to take to look out for your future?
  • How does a designer work up more business or pipeline?
  • What are some ways to get the meeting for more clients?

Resources:

www.instagram.com

www.couparcommunications.com

www.studiocoupar.com

149: Brittanie Elms - Founder of My Design Assistant - She Could Be Your Next Employee
49:52
2017-10-09 10:35:51 UTC 49:52
149: Brittanie Elms - Founder of My Design Assistant - She Could Be Your Next Employee

Today Brittanie Elms is with me on the show. Brittanie is a smart, young go-getter who recently founded and launched her own company called My Design Assistant. Brittanie recently reached out to me because she is an avid listener of the show and she was interested in a sponsorship and wanted to know what that entailed. So, while that didn’t work out I was so impressed by her and her services and the concept of hers that I asked her to be on the show. My Design Assistant is a virtual design service specifically for interior designers. The purpose of this service is to decrease the behind the scenes work and to allow the interior design owner to focus on the business while finding time for themselves.

Show Notes:

  • Where are virtual assistants most known?
  • What is Brittanie’s ideal customer/client?
  • What are Brittanie’s goals with her business, My Design Assistant?
  • What are the tasks that Brittanie would help a client within a normal day?
  • What are the structures that a client can use to bill their services?
  • In her opinion, what sort of things should a designer look for when hiring an in-person or virtual assistant?
  • What are some challenges she has come across with a virtual assistant?
  • How did she come up with the idea to create My Design Assistant?

Resources:

www.chairish.com/trade

www.mydesignassistant.com

www.instagram.com/mydesignassistantbusiness

www.twitter.com/mydesignassist

148: Michelle Wiebe of Studio M: How To Break Into The New Construction Custom Luxury Design Niche
01:04:06
2017-10-09 10:35:51 UTC 01:04:06
148: Michelle Wiebe of Studio M: How To Break Into The New Construction Custom Luxury Design Niche

On the show today, we have Michelle Wiebe! Michelle is the principal of Studio M in Tampa, Florida. The specialty of Michelle’s firm is luxury residential new construction. I know we have talked to quite a few designers in this field I haven’t really picked their brain as much as I did with Michelle today. 

Her firm in addition to luxury residential, new construction they also do family condominiums, corporate headquarters, medical offices and small-scale hospitality spaces. Michelle is a busy lady! In addition to all of this, she serves on the board of interior design at Florida State University her Almer mater. She also serves on the high point market authority board and she goes all over the country speaking on design social media. She is the editor of Impression, the Studio M design blog.

Show Notes:

  • How many years has Studio M been in business?
  • How does one show their specialty in luxury residential new construction on social media?
  • What should a new designer know before taking on a big project in luxury residential new construction?
  • What is a CEU?
  • How can a designer educate themselves on different codes that need to be known before going into a project?
  • What should the contract consist of?
  • Can you really learn what you need to know from classes?
  • How should make your client feel?
  • Are there times when certain “projects” in a project should be hired outside of the firm?
  • Who does Michelle have on her team at her firm?
  • What does Michelle look for when going through the hiring process?
  • What is High Point Market Authority?
  • What sort of app can you use at the High Point Market Authority?
  • How long can you serve on the board for High Point Market Authority?

Resources:

www.interiorsbystudiom.com

www.businessofdesign.com

147: Power Talk Friday: Calvin Correli - Combine Entrepreneurship & Spirituality? Calvin Says Yes!
42:40
2017-10-09 10:35:51 UTC 42:40
147: Power Talk Friday: Calvin Correli - Combine Entrepreneurship & Spirituality? Calvin Says Yes!

I have Calvin Correli with me today and I have learned talking with him before the show that he is a very interesting man! He is an artist, entrepreneur, a CEO of a holistically focused multimillion dollar software company called Simplero. Calvin is very passion about helping online business owners do exactly what makes them feel most alive and is currently working on branching out to bring all of his talents including music, spirituality, personal growth and bring all of this into an exciting new experience.

Show Notes:

  • What is Calvin’s business, Simplero?
  • What is Calvin’s personal mission with his business?
  • What would be some business advice that he would give?
  • How long has he been self-employed?
  • What are some questions does he asks himself for his business?
  • How does he use meditation to help him with projects?
  • How can people emulate the life that he lives?
  • How can you integrate your life and work?
  • What is so great about the “fingerprinting stuff”?

Resources:

www.calvincorreli.com

146: Amanda Reynal - Exacting Systems Are The Foundation For Your Success
57:10
2017-10-09 10:35:52 UTC 57:10
146: Amanda Reynal - Exacting Systems Are The Foundation For Your Success

If this is your first time, I am so happy that you found us! Today I am pleased to introduce you to Amanda Reynal! Amanda received her Bachelor of Arts at Trinity College. She then studied the masters abroad in Florence, Italy and ultimately learned her trade at the New York School of Interior Design and Parsons School of Design. Recently, she spent three years in London which provided the perfect venue for traveling and continuing her education in English and European decorative arts and antiques as well as contemporary art. Amanda’s introduction to interior design began in New York first at an architecture firm and then as a senior design associate at the prestigious Cullman and Kravis. You will hear today that this had a huge influence on her future success. In 2001, Amanda founded Amanda Reynal Interiors in Des Moines, Iowa which was born through a huge break with the opportunity to design the master bedroom suite at the Des Moines Symphony show house.

Show Notes:

  • What stayed with Amanda while she worked at Cullman and Kravis?
  • What is the process for an estimate to be executed?
  • What kind of transition did she go through when she went from an established firm to the beginning of her own business?
  • What characteristics or sorts of things does Amanda look for when hiring a team member?
  • What was it like to go from New York to Iowa?
  • How did Amanda reinvent her business: Amanda Reynal Interiors?
  • What are some steps that she took to make the transition?
  • What kind of thought did she put into picking her new space?
  • What should you look for when finding a space for your new business?

Resources:

www.chairish.com

www.reynalinteriors.com

www.joepeoples-photographer.com   

www.marisapellegrini.com

145: Sandra Funk of House of Funk: Why and How She Re-Branded her 10 Year old Firm
01:05:44
2017-10-09 10:35:52 UTC 01:05:44
145: Sandra Funk of House of Funk: Why and How She Re-Branded her 10 Year old Firm

I am very happy to announce that I have my buddy Sandra Funk from House of Funk! If you are a returning listener you will know exactly who Sandra Funk is because you know she was on the show on episode 3. You have heard me mention her on the podcast several times over the past year. The reason why you hear me mention her so much is I just admire so much how she runs her business. So often I have other guests on the show that I admire the same way but I don’t see it head on and day to day. So, when I want to make a point or mention her it’s because I see her work up close all the time.

If you are new to the show this is all new information. Sandra Funk is the founder and principal designer of House of Funk. It is a full-service firm with offices in New York City and Montclair, New Jersey and they also have e-funk, their online option for interior design. The thing about House of Funk is that they are fully dedicated to living purposefully and authenticity. House of Funk supports charitable organizations such as Charity Water and the Junior League. Both organizations empower women. Why is Sandra Funk back today? Sandra has rebranded her firm after ten years in business. She has taken a pivot and did some soul searching. We are going to talk about that a little bit.

Show Notes:

  • What sort of things has Sandra been going through to make her want to rebrand after being in business for ten years?
  • What are some of the steps that she took to rebrand her business?
  • How did Sandra use social media to promote her business?
  • Who does what on her team?
  • How does she get people outside of her network into her network?
  • What was Sandra’s painful experience?
  • How did Sandra deal with her bad experience?
  • Why are deadlines so important to her?
  • What are her long-term and short-term goals?

Resources:

www.houseoffunk.com

www.businessofdesign.com

144: Power Talk Friday- Kimberley Seldon is back! - 5 Flat Fee Demons & How to Overcome Them
59:35
2017-10-09 10:35:53 UTC 59:35
144: Power Talk Friday- Kimberley Seldon is back! - 5 Flat Fee Demons & How to Overcome Them

Welcome back to another power talk Friday! Kimberley is a full service, luxury interior designer and she has offices in Canada and Los Angeles and is the founder of Business of Design. Business of Design is a dynamic platform for interior designers who want to run more profitable businesses.

The number of resources that Kimberley has available for you at the Business of Design platform is unbelievable. She is also an author of several books. If you would like the full back story on Kimberley, please go back to episode 112 on this podcast. Today she is going to talk with us about the flat fee demons! She is an expert at pricing your project and positioning your firm and projects for maximum profitability. I have to let the cat out of the bag! Kimberley is starting her own podcast!

Show Notes:

  • How long did it take Kimberley to write her book about flat fees?
  • What is internal negotiation and when does this happen?
  • Why should a designer charge for the initial consultation?
  • What other processes should be taken into consideration when setting a flat fee?
  • How does resentment towards the client usually happen?
  • What should you bill for?
  • What is scope creep?
  • How does a designer “train” a client?
  • When should you cut corners?
  • How should a contract be written?
  • What are some “traps” that can happen if your contract is not written correctly?
  • When is Kimberley’s next webinar?
  • How can you get the membership?

Resources:

www.businessofdesign.com

www.kimberleyseldon.com

March 9th Webinar - Win The Flat Fee Game:

https://businessofdesign.com/events/win-the-flat-fee-game/

143: Sarah Wilson- Chansaerae Designs: Only 2 Years in Business and Clearly On the Path to Success!
01:19:39
2017-10-09 10:35:53 UTC 01:19:39
143: Sarah Wilson- Chansaerae Designs: Only 2 Years in Business and Clearly On the Path to Success!

Welcome back to another Well-Designed Business! If you are a first-time listener and just now finding our show thank you so much for tuning in! On the show, today Sarah Wilson is with me. Sarah is an interior designer located in Redlands, California. She has just hit her two-year anniversary in business. She is a designer with a degree from the designer institute of Design and Merchandising in Los Angeles.

Today you are going to learn why and how Sarah left a career as a software quality engineer to pursue her passion in interior design. While she was attending FDIN she participated in different chairing styles where she created a chairing style that she intends to one day bring to market. Color is one of Sarah’s passions and encourages clients to use bold colors in their spaces.

Show Notes:

  • What are some of the skill sets that Sarah brought to her business?
  • What other degrees does Sarah have?
  • What would she like to tell all the people starting their new interior design businesses?
  • Where and how did she get her first client for her business?
  • How did she start up her business?
  • What is BNI?
  • What were some things that she thought would be challenging but were surprisingly easy?
  • How important is networking for your business?
  • What are some mistakes that Sarah encountered during her first two years in business?
  • What are some big victories that she has accomplished in her first two years?
  • How did she come to the decision to raise her prices for her services?
  • What goals has Sarah set for herself for 2017?
  • What process did she use to bring in interns?
  • How does Sarah organize her Instagram and use it to show off her work?

Resources:

www.chairish.com/trade

www.instagram.com/chansaeraedesigns

www.chansaeraedesigns.com

142: Glen Peloso - "Build One Another Up"
01:18:19
2017-10-09 10:35:53 UTC 01:18:19
142: Glen Peloso - "Build One Another Up"

Glen Peloso will be joining me today on A Well-Designed Business. Glen is one-half of the Glen and Jamie of the Peloso Alexander Interiors. Each Glen and Jamie are successful interior designers some twenty plus years each and in 2013 these two respected designers came together to co-found Peloso Alexander Interiors in Toronto.

Following their merger, they launched their brand “Glen and Jamie Designer Collection” which is an upholstery line that is now available in stores nationwide. They have both appeared in both print and television in North America and internationally, HGTV and Food Network. They are regulars as design experts for the Merrel and Dennis Show, Global Morning Show, Breakfast Television Toronto and CHCH Morning.

They are also regular design columnists for national papers like the Toronto Star and are national contributors to a variety of national and international magazines. Glen and Jamie serve as design directors at Toronto’s largest attended festival, Buscar Fest. They were recently honored by being appointed ambassadors to the peer project, a non-profit organization that assists youth mentored by youth. They maintain two boutique locations and somehow, they run a full-time interior design firm with a staff of ten!

Show Notes:

  • How did Glen and Jamie come to want to found a business together?
  • What are some skill sets that Glen has that compliment Peloso Alexander Interiors that are different from Jamie’s skillsets?
  • How did the two stores come to be?
  • What is the difference in the two stores?
  • What is the idea for “the basement”?
  • How did the media part of the business get started?
  • When did Glen have his start in television?
  • What advice does Glen give to people who want to be on television and be famous?
  • What are the design tours that Glen Jamie do together?
  • How can someone join a tour that is being held by Glen and Jamie?
  • How do you most effectively use the resources given to you?

Resources:

www.businessofdesign.com   

www.pelosoalexander.com

141: Power Talk Friday - Jim Riviello - "Create the Extraordinary Life & Business You Desire”
51:02
2017-10-09 10:35:53 UTC 51:02
141: Power Talk Friday - Jim Riviello - "Create the Extraordinary Life & Business You Desire”

It’s another episode of power talk Friday! I have Jim Riviello with me today! Jim is the founder of Leadership X University, LXU. He is a speaker, team development coach as well as the author of “There Must be a Better Way”. His latest book is called “Rivelations for Business Professionals”. Jim and his team provide business leadership and growth tools to help you accelerate yourself as an individual, a team leader, home owner and team development. He comes from his own experience and has been in our shoes. He shares his own personal stories and this one of the reasons I was attracted to Jim and his team.

Show Notes:

  • What is “be do have not have do be”?
  • Where should you be looking first if you are not successful?
  • When should you plan your work week?
  • How should you or what are some ways to plan your work week?
  • How can you use Monday to plan for the rest of the week?
  • What is a power day and how often should you have them?
  • What is the golden rule for having to reschedule a meeting?
  • Why is it so important to just keep moving the “needle”?
  • What is the importance of three steps?
  • What does the phrase catch first mean?
  • What kind of programs does Jim and his team offer?

Resources:

www.lxu.training

There Must be a Better Way

Rivelations for Business Professionals

140: Today We Celebrate the 1st Birthday of A Well-Designed Business! Carol Cox of Speaking Your Brand Interviews LuAnn!
01:11:11
2017-10-09 10:35:54 UTC 01:11:11
140: Today We Celebrate the 1st Birthday of A Well-Designed Business! Carol Cox of Speaking Your Brand Interviews LuAnn!

Today is the one year birthday for A Well Design Business! IT’s been quite a journey with so many challenges and victories along the way. It’s like the best roller coaster you have ever been on. For the one year birthday show I have been thinking “what should I do?” I wanted it to be different from regular scheduling. I remembered what I did for the 6 month show and for the 100th episode and I decided I can’t do what I did on those shows again.

Then I was listening to Natalie Eckdahls BizChix Podcast. It’s a great show! It has lots of insight on how to run a business. While Natalie is a great business coach for anyone on any level she seems to really speak to “solos” and the struggles of solos. Natalie just celebrated her 3rd year on air and for that episode, she invited someone to interview her. I love that idea! So, I snagged and copied the idea.

Today I have invited Carol Cox to be my interviewer. Carol is the creator of “Speaking your Brand” which provides mission-driven entrepreneurs and organizations with communications and media training. She helps them excavate their stories and core messages and create a breakthrough brand and signature talk that grows their business and influence. Carol also teaches business and marketing at a university and during election seasons she serves as a political analyst on TV news.

Show Notes:

  • How did the podcast “A Well-Designed Business” come about?
  • What was it that Luann saw that designers were struggling with and that her podcast could help?
  • Why do people like Luann’s podcast: A Well Design Business?
  • How does she find the guests for her podcast?
  • What is the criteria for a guest that Luann would pick?
  • Why did she come up with power talk Friday for her podcast?
  • Is there some advice that Luann has heard in several of the episodes over and over?
  • How did Luann learn to trust her intuition?
  • Why did Luann decide to hire a speaking coach?
  • Why didn’t she go to college?
  • What kind of thinker do you need to be to be a good designer?
  • What has she gotten the most of doing the podcast?
  • When is, her book coming out and what is it about?
  • What’s next for the podcast?

Resources:

www.chairish.com

A Making of a Well-Designed Business

 

https://www.speakingyourbrand.com   http://bizchix.com   https://www.silvamethod.com

139: Ann Feldstein & Jennifer Powell Tumpowsky from Moxie Marketing - Let’s Talk Marketing with 2 Pro’s!
01:02:52
2017-10-09 10:35:54 UTC 01:02:52
139: Ann Feldstein & Jennifer Powell Tumpowsky from Moxie Marketing - Let’s Talk Marketing with 2 Pro’s!

I have two dynamos in the marketing and PR world, Ann Feldstein and Jennifer Powell Tumpowsky of Moxie Marketing and Communications. We are going to talk today about how to be prepared to work with a PR marketing firm and what you can expect them to help you with if you do hire one.

But first a little background on these two accomplished women. Moxie Marketing and Communications is a New York-based public relations marketing firm representing interior designers, architects, manufacturers and brands in the interior design industry. Founder and President, Ann Feldstein and her partner, Jennifer Powell Tumpowsky have twenty plus combined years of industry specific experience. Ann, throughout her career, has worked on high-end brands and for fifteen years she was the Vice President of Communications at Kravet Inc. At Kravet, she focused on B2B marketing and PR, media and event planning and was a part owner of CrossFit Sanctuary.

Jennifer is a native of High Point, North Carolina and her passion for the design industry and deep understanding of marketing makes her a valuable asset to their clients. Jennifer joined Moxie in April of 2016 after she also spent time at Kravet Inc. Jennifer was at Kravet for seven years and was the Director of Communications and oversaw the development of strategy, implementation of social media, copyrighting, public relations and assisted with events, product launching and media planning. Jennifer has visited every major design center in the country. She speaks to designers large and small about the power of social media and the importance of marketing in the interior design industry.

 

Show Notes:

  • What is it like to be a client at Moxie Marketing and Communications?
  • Does their business work with interior designers that don’t know what their goals are?
  • What is a brand presence?
  • What is the purpose of going to different events?
  • What does it mean to have a good social media presence?
  • What are some principles for good social media campaign?
  • How many social platforms should a business be on?
  • Are there certain things that someone should have ready before deciding to work with a PR firm?
  • How important is communication for your business?
  • How should you capture your work?
  • What is something that you need to make sure is very clear on your website or page?

Resources:

www.businessofdesign.com

www.moxiemarketingny.com

138: Power Talk Friday - Charlotte Safavi- Why Even An Interior Designer Can Benefit From a Professional Stylist On The Photo Shoot
35:02
2017-10-09 10:35:54 UTC 35:02
138: Power Talk Friday - Charlotte Safavi- Why Even An Interior Designer Can Benefit From a Professional Stylist On The Photo Shoot

We’re back with another power talk Friday! I’m happy to announce that I have Charlotte Safavi with me today. Charlotte is a London born, Oxford University-educated writer and stylist. She has written for national shelter magazines such as Better Home and Gardens, Traditional Home, House Beautiful, HGTV magazine, Southern Living, New York Cottages and Gardens, Lux Interiors and Design, Southern Home and many more. 

I am looking at this list that Charlotte has been published in and think of how many times I have read those same lists for each of the interior design guests we have had on the show. Today we are going to look at it from the other side, the writer side.

Show Notes:

  • What makes Charlotte’s niche different than other stylists for magazines?
  • Why did she decide on this niche?
  • What does she do in her scouting for a shoot?
  • What might be some suggestions that Charlotte would give the designer or photographer?
  • When should a designer use a team like Charlotte’s team for their projects?
  • What are some ways that Charlotte approaches a project when scouting?
  • Why is it important to have a narrative or thread to a project?
  • How can a designer keep the narrative or thread going through a photo shoot?
  • What are some ways to stage a project to attract that client you want?

Resources:

www.instagram.com/charlottesafavi

www.facebook.com/charlottesafavi

www.charlottesafavi.com

137: Michele Williams- Scarlet Thread Consulting- Actionable Tips for Time Management
01:13:04
2017-10-09 10:35:54 UTC 01:13:04
137: Michele Williams- Scarlet Thread Consulting- Actionable Tips for Time Management

Today on the show I have yet another fabulous business coach who specializes in our industry! Michele Williams is with me! Michele is the founder of Scarlet Thread and Consulting in Atlanta, Georgia. Today we will learn about Michele’s background which includes the financial software industry as well as a business in soft window treatment fabricator. She also has a BS in business administration, a diploma in Christian life coaching and she is one of the few certified profit first coaches in the United States. 

Michele was also the communication director and editor in chief of the Drapery and Designs Professional Magazine from 2009 to 2012. She is a member of The Design Collective in Atlanta, the Designers Work Club Council and the Window Covering Association of America. After talking to Michele I realized that there are so many things I could talk with her about but after we talk about her background a little bit we are going to pull apart work scheduling and chunking our day to have more productivity.

Show Notes:

  • What is her background in the financial software industry?
  • When did she decide to start her window treatment business?
  • Did she start with a business plan?
  • How did she start to make her business bigger?
  • What is the Design Collective in Atlanta?
  • What is a round table discussion and how is it helpful?
  • How is the Window Coverings Association helpful to Michele and her business?
  • What are some of things that you can expect Michele to talk about the expo IWCE in Charlotte?
  • Why is it important to listen to different people say the same things?
  • Why is important to be able to chunk your time for productivity?
  • Is it better to be proactive or reactive?
  • How should you plan your calendar?

Resources:

www.chairish.com 

www.designcollectiveatl.com 

www.scarletthreadconsulting.com

136: Ashleigh Esprit - Atlanta Interior Design Student and Blogger
40:59
2017-10-09 10:35:55 UTC 40:59
136: Ashleigh Esprit - Atlanta Interior Design Student and Blogger

On the show, today it is kind of a departure for the podcast because I am going to be speaking with an interior design student: Ashleigh Esprit. Ashleigh is a student Gwinnett Technical College in Atlanta, Georgia and she is working on her associates degree in interior design. She will complete her associates degree in the spring of 2017 and then attend Brunel University in the fall to get her masters in interior design. She has had great success in her internships and working with a great company, Sherwin Williams. She is very passionate about design and very passionate about her colleagues. She has started a blog, The Life of an Interior Design Student. In the interview, you will learn how Ashleigh and I came to know each other and what I have learned about her to make me respect her. 

Show Notes:

  • Why did Ashleigh start a blog for interior design students?
  • What are some of the struggles that she has experienced that other students have as well?
  • How does Ashleigh overcome her times when she is having trouble staying inspired?
  • What made Ashleigh want to be involved in the interior design business and study more about interior design?
  • Are there any classes that Ashleigh thinks are more beneficial than others?
  • Does Ashleigh think internships are important?
  • Is there anything that she thinks should be included in the interior design curriculum that isn’t explained well enough already?
  • Is Ashleigh a part of ASID?
  • What are Ashleigh’s goals for her career in interior design?
  • What are some other blogs that she has connected with?
  • Has Ashleigh learned anything from doing her blog: The Life of an Interior Design Student?

Resources:

The Life of an Interior Design Student

www.lifeofanidstudent.blogspot.com

135: Power Talk Friday - Heather Ann Havenwood: “People Do Business With People, H2H”
43:14
2017-10-09 10:35:55 UTC 43:14
135: Power Talk Friday - Heather Ann Havenwood: “People Do Business With People, H2H”

On this power talk Friday I am happy to say that I have Heather Ann Havenwood! Heather Ann Havenwood is the CEO of Havenwood Worldwide. She is the head chief sexy boss, she is an entrepreneur and a top authority in internet marketing, business strategies, and marketing.

What I found that is very interesting about Heather is that she started her first online business in 1999. If you think about that in 1999 nobody really had computers in their homes. In 2006, she took a company that she developed and grew it to an online marketing, publishing company from ground zero to over one million dollars in sales in under twelve months!

Show Notes:

  • What is Heather’s nitch?
  • What should you promote first for your business?
  • What are some of the differences between men and women’s approaches when it comes to getting what they want in business?
  • When or should you become friends with clients?
  • Why are consistency and commitment important?
  • What is H2H and why is it important?
  • Why is it important to google your name every occasionally?
  • Why does everyone fail to succeed?
  • Why did she write her book: Sexy Boss: How the Empowerment of Women is Changing the Rule Book of Sex, Money, and Business?
  • Why are testimonials important to your business?
  • How do you get testimonials?
  • What is Heather’s podcast about?

Resources:

Sexy boss: How the Empowerment of Women is Changing the Rule Book of Sex, Money, and Success

The Win with Heather Havenwood

www.heatherhavenwood.com

134: Paula Grace - How Do I Build Trust With My Clients?
01:09:17
2017-10-09 10:35:55 UTC 01:09:17
134: Paula Grace - How Do I Build Trust With My Clients?

I have Paula Grace with me today! Paula Grace comes to interior design as a second career. Before coming to interior design, she earned master degrees in clinical social work and business administration. She held a directorship in a large behavioral health program and was a senior instructor at the graduate level in a prestigious university medical center. This is exactly why I was so intrigued to bring Paula on the show! In addition to designing interiors, she also designs furniture and area rugs which are available to the trade. Paula Grace also consults and shares her knowledge with us her design colleagues on how to build strong professional relationships with clients, staff and vendors.

Show Notes:

  • What are the steps that an interior designer should start out with when trying to build a good relationship with clients?
  • What should a designer talk about in the first meeting with a client?
  • Why is it so important to stick to your original plan?
  • What are some clues that you as a designer have not explained clearly enough what you are about? 
  • What are the four “c”s?
  • How can designers reinforce to their clients that they made the right decision?
  • How can you stay out of the “friend zone”?
  • How can you deal with a person’s bad experience from a previous project?
  • How can you as a leader decide if your staff members are happy in their work environment?
  • What is the organization culture assessment instrument?
  • What is the reveal and heal process?
  • How do the relationships with your clients relate to your relationships with your staff members?
  • How can you keep a great designer happy at a small firm?
  • How open should you be when owning your own business?

Resources: 

www.paulagracedesigns.com 

www.windowworks-nj.com/podcast-birthday-party 

www.chairish.com

133: Gillian C. Rose - Interior Designer and CEO & Founder of The Science of Color
58:07
2017-10-09 10:35:55 UTC 58:07
133: Gillian C. Rose - Interior Designer and CEO & Founder of The Science of Color

Gillian Rose is a Canadian transplant whose New York-based interior design and color consultancy firm draws on several years of professional experience in design practice, as well as formal training from Parcel School of Design. As a color scientist, Gillian works to ensure the positive integration of people and their environments. Her consultation process includes supporting the function of space, avoiding the over and under-stimulating spaces based on personality, and avoiding negative emotional and physiological response to the built environment. Gillian is an accredited member of the association of Color Associates of North America and she uses the psychological and physiological impact of color on the human experience to bring exceptional creativity and tailored edge to her design projects.

Show Notes:

  • What are the names that Gillian and fellow color scientists refer to themselves as?
  • How many businesses does Gillian have?
  • How does her business The Science of Color help businesses?
  • What does Gillian mean that color is part of our DNA?
  • In what ways does color affect introverts and extroverts?
  • Does instinct play a role in picking colors?
  • Is it possible for people to be living in the wrong colors?
  • When should you create different spaces when colors are not working all the same?
  • Is there such a thing as a general color reaction?
  • Are there certain colors that appeal to our libido?
  • Are the colors that appeal to women and men different?
  • What is the color assessment test?
  • Where should you look to decide what color to use for a space?
  • Who was Gillian’s mentor?
  • What and where is the association of paint color collection?
  • What are clear colors?

Resources:

www.gillianrosedesign.com 

www.thescienceofcolor.com 

www.finepaintsofeurope.com

132: Power Talk Friday - Cathi Hargaden - Feng Shui Influences Your Personal & Business Success
01:00:06
2017-10-09 10:35:55 UTC 01:00:06
132: Power Talk Friday - Cathi Hargaden - Feng Shui Influences Your Personal & Business Success

Today I have Cathi Hargaden on this power talk Friday! Interestingly enough for you interior designers, she is a feng shui expert. She has been practicing and teaching this for over twenty years.  She has taught this at workshops, universities, demonstrations at retail stores, hospitals, homes etc. She has traveled to several countries doing this for small businesses. I know you are all thinking we already know about feng shui and how to teach this. What we are going to talk to Cathi about is how feng shui relates to our business and success.

Show Notes:

  • What ways can you bring tenacity to your business?
  • What is so important about what “sits behind you”?
  • What should be in front of you at your workspace?
  • How can you make your environment project what kind of person you are?
  • How should your desk be arranged in your workplace?
  • How can plants help your work environment?
  • How can you put power into your workspace?
  • In what way, should an interior designer’s layout their personal space?
  • What sort of help or tools does Cathi have to declutter?
  • How do you identify what elements you need more of?
  • What does water flow represent?
  • What is the power of signs?
  • How does space clearing relate to safety?
  • How many different kinds of feng shui are there?

Resources:

www.wealthyspaces.com

www.facebook.com/wealthyspaces

131: Barbara Sallick- Practical Advice from Co-Founder and Senior Vice President of Design of Waterworks on Designing the Perfect Bath
58:32
2017-10-09 10:35:56 UTC 58:32
131: Barbara Sallick- Practical Advice from Co-Founder and Senior Vice President of Design of Waterworks on Designing the Perfect Bath

Welcome back! On the show today I have Barbara Sallick! She is the Co-Founder and Senior Vice President of Design for Waterworks, and Author of ‘The Perfect Bath’. In 1978, Barbara and her husband Robert Sallick founded Waterworks, a luxury kitchen and bath brand in Danbury, Connecticut.

The two are dedicated to bringing the European style to the American bath market. In the years to follow Waterworks has transformed the kitchen and bath market. Barbara has applied her education and lifelong love for art, antiques, travel and the principles for architecture and decoration to educate those around her and to elevate the bath to a room that is as beautiful, personal, inviting as it is practical.

Today on the show Barbara is going to share with us the steps to confidentially design and execute a perfect bath project.

Show Notes:

  • What sort of things does Waterworks help a person do?
  • When should you have experts help you with your bathroom?
  • Who do you need to have on your team when starting on a bathroom project?
  • What is an architecture trim?
  • Why is important to work with the right sales consultant for you?
  • Why should you not be intimidated when walking into Waterworks?
  • When should you bring your client to the showroom?
  • How much homework should you do before you bring a client to the showroom?
  • What sort of lingo should you have when coming to Waterworks?
  • What sort of customer service does Waterworks have?
  • When should you call the client service department when working with Waterworks?
  • When did Barbara and her husband pivot their business, Waterworks?
  • Why was this pivot such an important decision for more success for the business?
  • What is her new book, The Perfect Bath about?

Resources:

www.waterworks.com

www.windowworks-nj.com/barbara

The Perfect Bath

Waterworks: Inventing Bath Style

130: Kate O'Hara -Director of Marketing & Business Development for Martha O'Hara Interiors
01:15:29
2017-10-09 10:35:56 UTC 01:15:29
130: Kate O'Hara -Director of Marketing & Business Development for Martha O'Hara Interiors

On the show, today I have Kate O’ Hara of Martha O’ Hara Interiors. She is another guest that has been requested by a listener! Kate O’ Hara is the director of business and marketing development at the Minneapolis, Minnesota and Austin, Texas-based interior design firm Martha O’ Hara Interiors.

After pioneering the local firms’ expansion to national markets and international clientele. Kate was named one of Minnesota’s the top thirty-two under thirty-two marketing professionals. She has played a leading role growing and refining Martha O’ Hara marketing strategy and social media presence.

You will hear Kate talk about how they have over 200000 followers on Facebook and how they rated as a top industry expert on houzz.com. These things happened under Kate’s leadership. Her mother Martha runs their award winning interior design team which has been featured in local and national media.

Show Notes:

  • How did Martha O’ Hara Interiors get started?
  • What are some things that have made Martha O’ Hara Interiors successful?
  • What should be on the hiring criteria?
  • What is the interview all about?
  • How many times should you “meet” someone before hiring them?
  • What is the most important investment for the business?
  • How does the hiring process work through Martha O’ Hara Interiors?
  • How does the Houzz.com platform work for promoting business?
  • How can you get more reviews on Houzz.com?
  • What are some things you can do to get more followers?
  • How does Martha O’Hara Interiors prepare for the questions going to be asked on Houzz.com?
  • Any response is better than no response!
  • How does different social media platforms work together for a better presence?

Resources:

www.houzz.com

www.oharainteriors.com

www.instagram.com/oharainteriorsofficial

www.facebook.com 

129: Power Talk Friday - Kwame Christian- Negotiation For Entrepreneurs
57:14
2017-10-09 10:35:56 UTC 57:14
129: Power Talk Friday - Kwame Christian- Negotiation For Entrepreneurs

On this power talk Friday I am happy to say that I have finally brought a lawyer to you! I have been thinking about it for a while and I have Kwame Christian with us today! Kwame is part of the American Negotiation Institute and a fellow podcaster. He is the host of negotiation of entrepreneurs and he is very passionate about teaching business professionals like us to negotiate and be more persuasive. I love negotiation almost as much as I love sales! Kwame has a lot of great advice and tips you don’t want to miss out on.

Show Notes:

  • What is Kwame’s definition of negotiation?
  • Who do we negotiate with the most?
  • What is a “date test” and why is it important?
  • How can negotiation help be a better communicator?
  • How can persuasion help you be a better business person?
  • What are the three things you need to be a good negotiator?
  • What is the difference between an open-ended and a close ended question?
  • When should you find out someone’s push points?
  • Where do you as a business person need to find confidence first?
  • What is the first step for negotiation?
  • How has society shaped women on how to get what they want?
  • What is the art of concession?
  • When and how should you say yes and no?
  • Why should you say no?
  • What is a no sandwich?

Resources:

www.americannegotiationinstitute.com 

www.linkedin.com

www.kchristianlaw.com

Kwame's Podcast: https://itunes.apple.com/us/podcast/negotiation-for-entrepreneurs/id1101679010?mt=2   About Kwame: http://americannegotiationinstitute.com/about/

128: Grace McNamara- Owner, Publisher, Producer of IWCE & Window Fashions Vision Magazine
01:08:27
2017-10-09 10:35:56 UTC 01:08:27
128: Grace McNamara- Owner, Publisher, Producer of IWCE & Window Fashions Vision Magazine

Today on the show we have Grace McNamara. Grace has owned and produced window fashion Vision magazine since 1986. Vision is the business publication for the window covering industry in North America. I can certainly attest to this, we have subscribed to this magazine since the very beginning of our business! It is always full from cover to cover of useful information. In addition, Grace also produces the international window coverings expo, the industries national trade show and educational conference. Also, in 1990 Grace developed the window fashion certified professionals program. The longest ongoing training for window coverings professionals. Grace is a member of the international furnishings and design association and a press member of ASID and IIDA.

Show Notes:

  • What two areas has Grace niched her business in?
  • Why did Grace choose window treatments?
  • Is there anyone else that addresses this market the way that Grace does?
  • How did she come across the cake design business?
  • What was the practical and emotional situations when deciding to buy a business?
  • Why is confidence so important when running a business?
  • What is IWCE (International Window Coverings Expo)?
  • Where is, the IWCE going to be held?
  • What is going to be offered at IWCE that would be helpful to businesses?
  • Who are some of the speakers that will be at IWCE?
  • How many seminars does Grace have available for the Expo?
  • How does she come up with the topics for the Expo?
  • How do you register for the Expo seminars?
  • Why did Grace decide to have the Expo in Charlotte this year?
  • How many attendees are there generally at the expos?

Resources:

www.iwce-vision.com

www.wf-vision.com

http://windowworks-nj.com/join-luann-nigara-for-opening-ceremonies-iwce-2017/

127: Corey Damen Jenkins- Interior Designer, Furniture Designer, & Gentleman
01:03:32
2017-10-09 10:35:57 UTC 01:03:32
127: Corey Damen Jenkins- Interior Designer, Furniture Designer, & Gentleman

I have another outstanding show for you today! Corey Damen Jenkins is with me today and he is no exception to the amazing people I have been meeting. What you will learn from Corey Damen is that he is one of the good guys. He is the kind of person that everyone would agree is very open, sincere, humble and giving. What you may or may not know about Corey is that he is the principal of Corey Damen Jenkins Associates which is located in Birmingham, Michigan. 

In 2011, television audiences voted him the winning design star of HGTV’s Show House Showdown. Since then it has been a whirlwind of accomplishments! Today we are going to talk about how his lifelong dream came true in 2016 with his launch of his first couture collection of furniture, Corey Damen Jenkins exclusively for Leathercraft. This collection was nominated for the prestigious 2017 Arts Award for the Best Product Design. Once you start to listen to this episode it will be no surprise to you that Corey Damen believes in giving back to the design community. His firm generously donates to several charities.

Show Notes:

  • What was the process like to get Corey Damen to decide to get on HGTV’s Show House Showdown?
  • What were the reasons that Corey Damen was cast for HGTV’s Show House Showdown?
  • How has Corey Damen learned to deal with his past insecurities and reconstruct the way he deals with things?
  • How does he get the most out of his projects?
  • Does he use PR firms?
  • When working with a PR firm how should a design firm behave and be organized?
  • How did Corey Damen decide to design his furniture through Leathercraft?
  • What is Leathercraft?
  • How did Corey Damen decide what fabrics to use on his furniture collection?
  • Who did Corey Damen name a piece of his furniture in his new collection after?
  • How does he come up with his designs for his furniture?

Resources:

His website:

http://coreydamenjenkins.com

 

His Leathercraft Furniture line:

http://coreydamenjenkins.com/collections/

 

The Kate Spade Collection for Kravet which was mentioned in the episode:

http://www.kravet.com/products/collections/kate-spade-new-york/

 

126: Power Talk Friday - Kimberley Seldon- "Win The Flat Fee Game”
01:01:52
2017-10-09 10:35:57 UTC 01:01:52
126: Power Talk Friday - Kimberley Seldon- "Win The Flat Fee Game”

On this power talk Friday I am excited to say that Kimberley Seldon with me again on the show. If you remember she was just on the show about a month ago, and she has her interior design business but she also has Business of Design where she teaches interior designers how to run their businesses more effectively and more profitably. Kimberley’s Business of Design is one of our happy sponsors here!

Show Notes:

  • How long did it take Kimberley to write her third book?
  • When does her third book come out?
  • Does Kimberley like flat fees?
  • What are the steps to turning your business’s business model around?
  • What systems should be in place when you decide to “try”?
  • Should the fees or the client wish list change?
  • Make sure to document!
  • Does a designer have to track everything even though they have a flat fee?
  • Are there projects that have no deficiencies?
  • How should a designer expect to be paid?
  • How can you make yourself sound professional and confident when talking about money?
  • How can you tell when you have a mature pier?
  • What happens when a client misses payments?
  • How many times should you talk or ask about money?
  • How should you deal with a change in a project?
  • How should the client be billed when something does change in a project?
  • When is Kimberley’s newest webinar?
  • Is Kimberley’s Webinar free?

Resources:

Volume One: Have the Professional Life You’ve Always Wanted http://businessofdesign.com/product/business-of-design-volume-1/

Volume Two: Make Every Project Satisfying for Both you and your Client http://businessofdesign.com/product/business-of-design-volume-2/

How to Win the Flat Fee Game http://businessofdesign.com/events/win-the-flat-fee-game/

  Kimberley's website:

www.kimberleyseldon.com

www.businessofdesign.com

"Join today and start to turn your business in the right direction. And a reminder Basic membership is free and you'll receive a free download of Kimberley's book 10 Profit Drivers for signing up."     The new book coming 1/31/17  

125: Nicole Heymer- How To Brand Your Business. Yes, again! Do not miss this one!!!
01:26:21
2017-10-09 10:35:57 UTC 01:26:21
125: Nicole Heymer- How To Brand Your Business. Yes, again! Do not miss this one!!!

On the show today I am so excited to introduce you all to Nicole Heymer! Nicole is the owner of Curio Electro Boutique Web Design Agency that specializes in branding, content strategy and web design and development for interior design firms and other innovative businesses. She has been helping more interior designers bring in more leads and increase their visibility online since 2011! I know we have talked about branding on the show more than a couple times, but this is such an important aspect of your business in this age of social media. I promise there is more to learn about branding.

Show Notes:

  • Why is branding so important for interior designers?
  • How does Nicole divide the ways to look at branding?
  • What are the benefits of having a brand?
  • How can you let people know what you really want or enjoy to design?
  • Can you have too much “language” on your about me page?
  • Give the reasons why!
  • How does a client determine “your worth” and what to pay an interior designer?
  • How should you pick your colors?
  • Why are colors and what they mean so important?
  • How do you figure out your message?
  • What is the bare minimum you can do when starting out?
  • Why is font important?
  • What should be included in your branding guidelines?
  • Is it worth it to hire a photographer if possible?
  • What can you do to let people know you can do what they want, even when you have no projects yet?
  • How can a designer “beef up” their website when starting out?
  • How can a designer use blogging to express their brand?
  • When should and shouldn’t a designer use a blog?
  • What else could be used for good website content?
  • What makes you different?

Resources:

www.curioelectro.com

http://curioelectro.com/interior-design-branding

http://curioelectro.com/seo-for-interior-designers-architects  

124: Michelle Nussbaumer- Owner & Lead Designer of Ceylon et Cie
59:06
2017-10-09 10:35:58 UTC 59:06
124: Michelle Nussbaumer- Owner & Lead Designer of Ceylon et Cie

Today one the show I am talking with Michelle Nussbaumer. Michelle is an interior designer, textile and furniture designer, an author and owns a beautiful shop: Ceylon et Cie located in the Dallas design district. Michelle’s journey includes a husband and four children and it starts in west Texas. She goes from New York, Rome, Los Angeles and all the way back to Texas. Recently her book for Rizzoli, Wanderlust: Interiors That Bring the World Home was released and it includes thirty years of interior design as well as her travels. Today Michelle and I talk about her career, her opinions on the business and her globetrotting lifestyle.

Show Notes:

  • How does Michelle keep up with everything she has going on?
  • Does Michelle have different teams or organizations for each project?
  • Where did Michelle just sign a licensing agreement?
  • How are her schedules set up and what system(s) does she use?
  • Is her business a family business?
  • How big is her team and who does what?
  • How does she try to make all of her home designs feel?
  • What is Michelle’s business model for designs?
  • What advice would Michelle give to a brand-new designer fresh out of school?
  • What has her experience been with interns?
  • Can a person do a trial run to decide if you want to work at a design firm?
  • How did she decide to write a book?
  • How did she decide what her book, Wanderlust: Interiors That Bring the World Home would be about?
  • How did Michelle find her agent for her book?
  • What is the process like when writing a book?
  • What about her fabric business?
  • Will her fabrics be in showrooms?

Resources:

www.ceylonetcie.com

To purchase Michelle's book:   http://www.rizzoliusa.com/book.php?isbn=9780847848911

Wanderlust: Interiors That Bring the World Home

123: Power Talk Friday - Marianne Cherico- Announcing a Tele Summit Opportunity - Your Home Staging Business on Fire!
35:59
2017-10-09 10:35:58 UTC 35:59
123: Power Talk Friday - Marianne Cherico- Announcing a Tele Summit Opportunity - Your Home Staging Business on Fire!

Welcome back to another power talk Friday! I’m happy to let you know I have Marianne Cherico back with me! If you remember episode 75 Marianne and I talked about her philosophy on asking “what would the CEO do?” in order to get yourself organized daily, weekly and yearly.

Just to give you a reminder of who Marianne is and what she does she has owned and operated a successful home staging business since 2005. She also spent 27 years in the real estate business and 17 of those years she was part of a top producing New England real estate team.

Marianne has coached many home stagers all over the country on how to up-level their business by developing both mindset skills and strategy. She helps home stagers own their magnificent and create their life and a business that sets their souls on fire.

Show Notes:

  • What do home stagers, in particular, seem to struggle with?
  • What is the inner and outer game?
  • How is the outer game affected by the inner game?
  • How does she decide how and what a client needs to do to prioritize?
  • What does she suggest clients do to get more business?
  • What is Marianne’s tele summit: your home staging business on fire going to be about?
  • Who are some of the speakers that will be on the tele summit and what are some of the topics will they be discussing?
  • How does it work to be a part of tele summit?
  • Is it free to be a part of tele summit?
  • Who should listen to the tele summit?

Resources:

www.windowworks-nj.com 

www.coachingbymarianne.com

http://tinyurl.com/stagingsummit-luann

122: Barclay Butera- Mix Talent + Opportunity + Business Savvy = Epic Interior Design Business
59:07
2017-10-09 10:35:58 UTC 59:07
122: Barclay Butera- Mix Talent + Opportunity + Business Savvy = Epic Interior Design Business

I am happy to tell you all that I have Barclay Butera on the show today! Barclay Butera is the creative force behind the Barclay Butera design firm and the showrooms located in New Port Beach, California, West Hollywood, California, Corona Del Moore, California and Park City Utah. Butera is renowned for his approachable elegance and glamorous coastal chic interiors. His passion for interior design began two decades ago! You will learn today how it has grown into an impressive lifestyle enterprise that in addition to his interior design business he also has licensing with some of the industries most respected partners including Kravet, Bradburn Gallery Home, Eastern Ascents, Highland House Furniture, Left Bank Art and several others. Not to mention he has five coffee table books.

Show Notes:

  • When did Barclay realize that he wanted to be in the interior design business?
  • How old was Barclay when he started his first business?
  • Was Barclay organized enough that his second location was as successful as his first?
  • How many designers does he have working for him?
  • How is the company set up?
  • Is there a management program or does Barclay oversee everything?
  • How does he handle things at corporate if he is not present at the corporate office?
  • Who handles the licensing for his business: Barclay Butera Interior Design?
  • What is it like to work with Kravet?
  • What happens at the different showrooms?
  • How many projects does Barclay Butera Interior Design company do a year?
  • What kind of system does he have to work up the ranks?
  • When does Barclay have time to write five coffee table books?
  • Why did Barclay decide to write a book?
  • What would be his advice be to someone who wanted to accomplish as much in business as he has?
  • What would he say is something that he has seen that prevents a company from running well?

Resources:

www.kravet.com

www.barclaybutera.com

121: Charrisse Johnston- The National Chair of ASID & Principal / Interior Design Practice Leader at Steinberg
01:10:11
2017-10-09 10:35:58 UTC 01:10:11
121: Charrisse Johnston- The National Chair of ASID & Principal / Interior Design Practice Leader at Steinberg

Today on the show I am happy to welcome Charrisse Johnston, chair of ASID National! She is also the principal and the firm-wide practice leader of Steinberg Architects. Steinberg Architects has offices in Los Angeles, San Francisco, San Jose and Shanghai. Charrisse was previously the senior associate and studio operations leader at Gensler where she managed and designed K-12, higher education, and workplace projects. Before that, she was Vice President of corporate planning for Morgan Stanley Dean Witter where she oversaw the companies consolidated financial and strategic planning efforts. Today we talk about all kinds of things including her career path which also includes both behavioral psychology and a successful wedding planning business. We will also talk about how she was introduced to ASID as a student in California. Charrisse is smart, down to earth and an inspiring leader.

Show Notes:

  • Would Charrisse say that entrepreneurs have a better start out with a financial background?
  • What is Charrisse’s niche in Steinberg Architects?
  • How old is the Steinberg Architects business?
  • How does design work for an “after the fact” work?
  • Has Steinberg started a trend for architectural firms to start offering architectural design as well interior design?
  • What is evidence-based design?
  • Where can you find more information on evidence-based designs?
  • Why did the position names change?
  • How successful was Charrisse’s student chapter when she was president?
  • How did she gain her position as chair of ASID national?
  • What are some programs and benefits that ASID National has to offer for new designers and for seasoned designers?
  • How is ASID National using health and wellness in design?
  • How is ASID helping designers with designs for people who have to leave their home and move to an assisted living home?
  • What new events are coming out in 2017 at ASID National?
  • What are some government issues that ASID is trying to work on?

Resources:

www.steinbergarchitects.com 

www.gensler.com 

www.informedesign.org 

www.asid.org

120: Christmas Encore: A Special Visit with the Sr. Director of Merchandising for CuratedKravet.com
01:02:03
2017-10-09 10:35:58 UTC 01:02:03
120: Christmas Encore: A Special Visit with the Sr. Director of Merchandising for CuratedKravet.com

Guess what? This is our six month anniversary! I have two very special shows for you this week. The first show we are going to meet one of the masterminds behind the fabulous curatedkravet.com platform. Curatedkravet.com is celebrating a few milestones of its own. This spring marked the one year anniversary of the hugely successful curatedkravet.com!

Our special guest today is Will Hunt Lewis, Senior Director of Merchandising of curatedkravet.com! In this position, he oversees all business done with merchandising and product development for all product category. Today Will Hunt and I are going to talk all curatedkravet.com from quality, delivering times, to the designers that curate the rooms.

Show Notes:

  • How long has Will Hunt been with Kravet?
  • What were the vision/goals for curatedkravet.com?
  • What are some of the best features of curatedkravet.com?
  • What kind of products are on the website?
  • How are the products sourced?
  • What does he love best about the website?
  • How is customer service handled?
  • How are designers found for the website?
  • What is a “magalog”?

Resources: www.curatedkravet.com Code for 10% off: ckpodcast www.facebook.com/windowworksnj

 

119: Christmas Encore: Sarah Daniele - Co-Founder & CEO of Mydoma Studio
01:15:06
2017-10-09 10:35:59 UTC 01:15:06
119: Christmas Encore: Sarah Daniele - Co-Founder & CEO of Mydoma Studio

On the show today you are going to meet Sarah Daniele! Sarah was recommended to me by a previous guest and my friend, Rachel Moriarty. So, who is Sarah Daniele? She is a very smart, take- the- bull- by- the- horns type person, interior designer and also happens to be the co-founder and CEO of Mydoma Studio!  Sarah has a degree in interior design, has worked for others and then eventually started her own business, Mydoma Studio. Her business focuses on residential renovations, add-ons, kitchen, and bath. Today she is going to share with us a little about her career.

Show Notes:

  • When did Sarah start her new software?
  • What were her guidelines for her new software system?
  • Was her software originally for other designers?
  • When did she decide to let other designers use her program?
  • What changes were made to her software program to fit other designers?
  • How did she know that other designers would need a different program than herself?
  • How did she build her beta team to test the new product?
  • Is Mydoma Studio an accounting software?
  • Where did the name Mydoma Studio come from?
  • How did she decide the “look” of her website?
  • What is the usability of Mydoma  Studio?
  • What is Mydoma Studio and what can it help designers do with clients?
  • What is the process to sign up for Sarah’s program on Mydoma Studio?
  • What is a product catalog builder?
  • What does it mean when the product catalog builder is global?
  • How does a designer get the client on board using Mydoma Studio?
  • Would the client still have access to their studio after the project is finished?
  • How are the invoices incorporated in the program?
  • Is there a way for the designer to view the project like they are the client?
  • What is the targeted audience for Mydoma Studio?
  • How are the fees decided?

For the rest of the show notes, please visit our resource center: Window Works 

118: Christmas Encore: Anna Brockway- Co-Founder & President of Chairish
01:01:46
2017-10-09 10:35:59 UTC 01:01:46
118: Christmas Encore: Anna Brockway- Co-Founder & President of Chairish

Have you heard of Chairish yet? If you haven’t yet I am so happy to introduce you to this brand and Anna Brockway: one of the founders of this brand! Listen in to Anna’s story of how she started her company only three and a half years ago and it already has 150000 items available on the site

Show Notes:

  • What is Chairish?
  • Why did she start the business?
  • What is the Chairish pink book?
  • Is it a business or a feature?
  • Research the market!
  • What kind of special features does the Chairish site have?

For the rest of the show notes, please visit our Resource Center-- Window Works

 

117: Power Talk Friday: Deborah Rosenberg- Cruelty Free Design Certification is Here!
36:51
2017-10-09 10:35:59 UTC 36:51
117: Power Talk Friday: Deborah Rosenberg- Cruelty Free Design Certification is Here!

Deborah Rosenberg is here with us today on Power Talk Friday. If you remember Deborah was first on the show on episode 82. Deborah is the founder of an ultra-luxury design firm, Dimare Design and www.certifiedcrueltyfree.net. She is a leader in cruelty-free and wellness healthy design. During episode 82 she talks about her passion for animal’s rights and how she has skewed her interior design firm to stand firmly behind this passion of hers to be cruelty-free. Deborah believes that luxury design should look good, feel good and do good. 

Deborah has also been on TLC as a featured designer; she has appeared on the Today Show; she writes articles and lectures on humane and wellness design. If you haven’t listened to episode 82 you need to go back and listen to it because you will get full details of how she runs her business and her great business principles. She mentioned in that episode that she was working on a certification program for interior designers, if you have a passion to bring this to your business as well. The course is launching!

You can read the full show notes at www.windowworks-nj.com/deborah-rosenburg

116: Amanda Gates: “Homes That Feel Good as They Look” & Top 25 Interior Design Bloggers in the World!
01:28:47
2017-10-09 10:35:59 UTC 01:28:47
116: Amanda Gates: “Homes That Feel Good as They Look” & Top 25 Interior Design Bloggers in the World!

On the show, today we are lucky to have Amanda Gates with us! Amanda is the principal of Gates Interior Design, a Feng Shui practitioner, a podcaster, an award-winning blogger and very soon a published author. She has been seamlessly marrying interior design and Feng shui for over 17 years to help her high-end clients awaken their souls and rejuvenate their spirit all through the art of intentional design. She is best known for her classic design with a modern twist and was selected by Nashville Home and Garden Magazine as one of the top designers to watch. Her designs and educational blog which was named top 25 interior design blogs in the world! Amanda is quite accomplished and is very generous to share her advice.

Show Notes:

  • How does she incorporate her design with the phrase “good design enhances your lifestyle but intentional design enhances your quality of life?”
  • What does intentional design mean?
  • What is BTB?
  • How long has Amanda been studying Feng Shui?
  • How does she divide Feng shui and interior design in her business or does she?
  • How does Amanda figure out if she has found “her people”?
  • Hoes she figure out if a person is not a client for her?
  • How did her blog get started?
  • How many elements are in Feng shui?
  • When is her book, Detoxing Clutter with Feng Shui” coming out?
  • What is her book about?
  • How can you get your blog known?
  • What are some tips to starting a blog?
  • How can a podcast appeal to potential clients?
  • Why is it important to work with a coach?
  • Why is it important to join a mastermind?
  • Why is it important to look for a coach outside of your business industry and shop around?
  • Be cautious of the advice you take when starting out!
  • How do you figure out who you should work with?

Resources:

“Detoxing Clutter with Feng Shui”

 

Her website: https://gatesinteriordesign.com   Her Blog- Rated Top 25 in the World for Interior Design: https://gatesinteriordesign.com/blog/   Her Podcast: Design 101 https://itunes.apple.com/us/podcast/design-101-designing-your/id505550006?mt=2

 

115: Julianne Taylor: Author of DesignHer- Inspiring Entrepreneurs Shaping Today’s Home Decor Industry
53:54
2017-10-09 10:35:59 UTC 53:54
115: Julianne Taylor: Author of DesignHer- Inspiring Entrepreneurs Shaping Today’s Home Decor Industry

Julianne Taylor is the founder and creative director of Taylor Burke Home: a luxury home décor brand offering bold, unexpected and sophisticated in furniture and lighting. Since launching Taylor Burke Home in 2012 Julianne has quickly emerged one of the home décor’s most prominent female entrepreneurs. She is also known in the industry as a trend setter and taste maker. She has a BFA in interior design from the University of Georgia and a Masters in Human Resources from the University of South Carolina. 

Show Notes:

  • What famous show did Julianne appear on?
  • How did Taylor Burke Home come into thoughts?
  • What were the biggest factors getting Taylor Burke Home going?
  • How did she do a proof of concept to make sure her business was going to be successful?
  • How much money do you need to start your business?
  • What is “SCORE” and how can it help when starting a business?
  • Be careful of the dream killers!
  • What made Atlanta the place to debut?
  • What sort of products does Julianne have at Taylor Burke Home?
  • How many female entrepreneurs did Julianne interview for her book, DesignHER?
  • What was the experience like interviewing these ladies for her book?
  • Are there certain things that Julianne would say female entrepreneurs would go through when running a business?
  • What nickname did she get working in her business?
  • What advice would she give to other female entrepreneurs starting out or planning to start a business?

Resources:

www.score.org 

www.taylorburkehome.com 

“DesignHER”

info@taylorburkehome.com 

1-800-860-5821

www.amazon.com

114: Power Talk Friday- Kae Whitaker- How to Make the Most of Your Year End Business Review
45:54
2017-10-09 10:36:00 UTC 45:54
114: Power Talk Friday- Kae Whitaker- How to Make the Most of Your Year End Business Review

I’m so glad you tuned into power talk Friday! We have Kae Whitaker with us again! This is Kae’s third time on the show. If you have missed her first two shows you need to know she is a Houston-based branding and business developing strategist. Her company caters to personal coaches, personal brands, interior designers and event industry professionals. Kae’s personal coaching focuses on the whole brand. She understands very clearly that in order for you to be successful that all the pieces within your brand company have to line up. With over ten years of sales and marketing development she understands the way consumers think, what makes them want to buy your product or service. She has dedicated herself to helping creative businesses become more profitable and more productive. We are going to do an end of year planning. This is going to be a two-parter. Kae is going to talk to us about looking back on our year and what we need to evaluate to make good decisions moving forward. Krista Coupar is going to be talking to us on the following show. She is going to talk us about planning for the new year.

Show Notes:

  • What is one of the first things to look at when looking back on the year?
  • What are some things that will get in the way of accomplishing goals for the year?
  • What are some other markers to look at at the end of the year?
  • Who should you be looking at when evaluating for the year besides internally in your business?
  • What social platform is best for your business?
  • Take good notes!
  • How can you evaluate the “processes” that were used throughout the year?
  • Are there any tools that may be more helpful than the ones you are using?
  • What could be the reason you are unhappy with your job and how can you fix this?

Resources:

www.kaewhitaker.com

www.facebook.com/kaewhitaker

www.Instagram.com/kaewhitaker

www.parascope.com/kaewhitaker

113: Boutique Design New York- Robert Allen, Kravet Inc, JF Fabrics and Pavarini Design
51:01
2017-10-09 10:36:01 UTC 51:01
113: Boutique Design New York- Robert Allen, Kravet Inc, JF Fabrics and Pavarini Design

Today’s show was a departure for me. It was recorded live at the Javits Center at the boutique design show in New York. If you are unfamiliar with BDNY let me give you some background. Boutique design New York is the leading trade fair and conference for hospitality design industry. Fall of 2016 marked the seventh year in a row that designers, architects, and other industry professionals gathered together for the two-day event November 13th and 14th. If you are currently designing for hospitality, contract or commercial or you aspire to work in the industry this is the show to attend. There are rows and rows of booths full of samples and sales representatives waiting to tell you about their latest products and services. 

The first interview is with Irina Peer. Irena is the director of design and merchandise for the Robert Allen Group. Robert Allen was showcasing two of its latest collections: Looks Natural and Performance Upholstery. They also gave an exclusive sneak peek at 701 Velvet, their new line they launched the next day. 

The second interview we are going to meet Robert Duban and Karen Keating from Kravet! In this interview, you will learn about the options you have in hospitality and health care industries. Did you know that Kravet is the only company to have guaranteed in stock crypton fabrics? I'll let Robert and Karen tell you what else is new at Kravet.

My next chat is with the vice president of JF Fabrics, Tony located in Toronto. They are going to talk about their new line and their crypton collection and how it has value for residential and commercial applications.

Do you remember episode 16 of the podcast with Charles Pavarini III of Pavarini Design Associates? If you do, you will remember that Charles and Randall were busy designing a new line of lawn furniture.  

Show Notes:

  • What is special about the Robert Allen performance book?
  • What some features that a person in hospitality would not like to miss from the Robert Allen Group?
  • What kind of research did Irina do for these collections?
  • What are some qualities that the 701 Velvet collection have?
  • What are some of the new introductions to the collections from Kravet?
  • What does every product/collection at Kravet have?
  • How many people are working to get these designs going for Kravet?
  • What would Robert and Karen want everyone to know that could not come to their booth at BDNY?
  • Where do they get their inspiration?
  • What is going on in the contract line for JF Fabrics?
  • What is the great thing in the fabric in the crypton home collection at JF Fabric?
  • What sort of products do Charles and Randall use for their new lawn furniture collection?
  • How was the journey getting the final product for their lawn furniture?
  • Where are, their products made?
  • Can you buy just one piece or do you have to buy in bulk?
  • Are Charles and Randall the only lawn furniture company of their kind?

Resources:

www.pavarinidesign.com 

www.olfoutdoor.com 

www.robertallendesign.com 

www.kravet.com 

www.jffabrics.com 

 

112: Kimberley Seldon: We All Know Clients Matter, at Business of Design, Designers Matter Too.
01:12:32
2017-10-09 10:36:01 UTC 01:12:32
112: Kimberley Seldon: We All Know Clients Matter, at Business of Design, Designers Matter Too.

I am so grateful to have Kimberley Seldon on the show today. She has been requested by more than one guest that has been on the show. Kimberley is not only going to further beautiful luxury design, but also help by teaching interior designers how to emulate you and have a fabulous business. Kimberley is a brilliant and talented woman of many trades. She is an interior designer, editor, keynote speaker, broadcast personality and runs her online platform “Business of Design” where she teaches professional development to designers, decorators, stagers and stylists! 

Show Notes:

  • When did Kimberley have her “come to Jesus” moment in her career?
  • What caused her to have a “come to Jesus” moment?
  • Is it possible that interior designers make mistakes?
  • Should you bill the client if a mistake happens outside the company?
  • What were some of the challenges working with her own business coach and transitioning with her coach?
  • How did she make her paperwork not suck?
  • Why is it important to have good paperwork?
  • How do you present yourself when you are a brand new interior designer?
  • What are some things you should not do when first starting out?
  • “The wrong client will never turn into the right client.”
  • Should you charge for your consultation?
  • How much should you charge for your consultations?
  • What is Business of Design and what does it offer?
  • Is there a book coming in the near future?
  • If there is a book what would it be about?
  • What does her business look like on the inside?
  • How many courses does Kimberley offer?
  • What is the difference between the free membership and paid membership for her courses?

Resources:

 www.businessofdesign.com/awdbpodcast 

www.businessofdesign.com 

www.kimberleyseldon.com 

 

111: Power Talk Friday- Tom Corley- Rich Habits: The Key to Success and a Happy Future
01:14:35
2017-10-09 10:36:02 UTC 01:14:35
111: Power Talk Friday- Tom Corley- Rich Habits: The Key to Success and a Happy Future

Welcome to Power Talk Friday! I am delighted to have Thomas Corley with me today. Tom is first and foremost fellow New Jersey folk. Tom is a CPA, financial planner and an author. It’s his books and research he has done for these books and speaking engagements on this topic that drew me to him and his platform. He has written three books so far: Rich Habits: The Daily Success Habits of Wealthy Individuals, Rich Kids: How to Raise Our Children to be Happy and Successful in Life, Change your Habits, Change your life. I love topics that teach us something about taking ownership of ourselves as people, as business people, as parents, employees etc. and pushes us to better ourselves. Today Tom is going to talk to us about what he has found while doing his research and how to help yourself help yourself. 

Show Notes: 

  • Did Tom grow up wealthy?
  • What does his research contain and how does he go about doing his research?
  • What are rich and poor habits?
  • What did he learn while doing his research?
  • What is the comparison between wealthy people and exercise?
  • What are the differences between a goal and a dream?
  • What are more rich habits that wealthy people participate in?
  • What are the habits that wealthy people don’t participate in?
  • There are how many types of luck?
  • How do rich and poor people accumulate their luck?
  • How is the type of luck determined?
  • Why are technical people important and how can they help your business?
  • How many kinds of habits are there and what are they?
  • What is a keystone habit?
  • How can you open your mind to positivity?

Resources:

Rich Habits: The Daily Success Habits of Wealthy Individuals

Rich Kids: How to Raise Our Children to be Happy and Successful in Life

Change your Habits, Change your life

www.richhabits.net 

 

110: Mark McDonough- Founder & Editor of Tastefully Inspired Blog
01:17:17
2017-10-09 10:36:02 UTC 01:17:17
110: Mark McDonough- Founder & Editor of Tastefully Inspired Blog

Welcome back to another episode of A Well Design Business! Today on the show I’m going to talk with Mark McDonough, the founder and editor of “Tastefully Inspired” blog and the curator of the Instagram feed for “Tastefully Inspired”. Mark’s skills and experience blend a very deep understanding of how the internet and social media at the bits and bytes level with some extensive talent promotion experience from a previous career. Mark has worked to build the brands of various top designers like the Robert Thomas Collection, Clodagh Design, Timothy Corrigan, Terry Hunziker, Lori Weitzner and many more. Mark explains that he believes that the world of design is changing and good design more than ever needs to be seen. Therefore, he decides to create Tastefully Inspired to showcase the true tastemakers in our industry.

Show Notes:

  • When did Mark launch “Tastefully Inspired”?
  • How did Mark decide to use the design industry as his nitch business?
  • How long has Mark worked in the marketing industry?
  • How does Mark find the designers to have on his blog?
  • What does every designer he has on his blog have in common?
  • Who calls Mark for ideas for a “cool” designer?
  • What are his goals with his podcast?
  • Where did he come up with the idea to start his own podcast?
  • What are his thoughts about restoration hardware?
  • What are his thoughts about Curated Kravet?
  • Are there specific do’s and don’ts when working with an Instagram?
  • How can you use hashtags on Instagram to increase visibility?
  • What is a five-dot system and why is it important?
  • Can you have too many hashtags on a picture?
  • What is the best way to communicate with designers?
  • How should you do your research when using hashtags?
  • What are some other platforms to use for traffic?

Resources:

www.tastefullyinspired.com

www.curatedkravet.com  

109: Ashlina Kaposta - The Decorista - How To Rock Your “Ista"!
55:50
2017-10-09 10:36:02 UTC 55:50
109: Ashlina Kaposta - The Decorista - How To Rock Your “Ista"!

Ashlina Kaposta is the design blogger behind The Decorista, a household name in the world of interior design blogging. Ashlina works around-the-clock hours as an interior designer, site technician and writer, and she   attends design conferences as either a speaker or a member of the audience.  She has recently launched  a new self-adhesive wallpaper line with graphic stripes, animal prints, and other fun designs!  Here she is on our podcast discussing her inspired designs,  motivated moves, energized creations, and  life-changing choices and decisions.  

Show Notes

  • How Ashlina started her career
  • Why she created the blog Decorista
  • Her tips for building a successful business
  • Importance of taking courses to enhance business skills
  • Why enhancing speaking and writing skills is necessary
  • The role of her blog in her success
  • Attending industry events is very helpful
  • Attending shows and visiting showrooms had a role in her success
  • Continue learning everything you can about the industry and the people in it.
  • The importance of publicity and exposure
  • Building a successful brand
  • Invest in your own stylized photography of your own work   
  • Be intentional - what it means
  • Tips on creating a vision board of your ideal project, the type of project you want to attract and be paid to execute. 
  • Tips for dreams, goals, and planning

You can find the rest of the show notes here: Window Works 

 

108: Power Talk Friday- Amy Flurry-How To Pitch and Get Press For Your Interior Design Firm
01:02:37
2017-10-09 10:36:02 UTC 01:02:37
108: Power Talk Friday- Amy Flurry-How To Pitch and Get Press For Your Interior Design Firm

Amy specializes in helping interior designers pitch for press publicity. She follows a proven method of evaluating your press potential, current marketing materials, identification of storylines, and designing a strategic method for your media outreach plus specific recommendations for implementing such method.  She also helps designers in personalized pitch development for your current and future pitching on print and online.

She is an editor and contributor to some of the biggest magazines on the news stand (Lucky, Country Living, Condé Nast Traveler, InStyle, Better Homes & Gardens). Amy authored the book Recipe for Press (Pitch Your Story and Create a Buzz) and then took to the road, sharing her editorial insights with creative entrepreneurs.  Her book  has been called “the small business blueprint for DIY publicity,” packed with good, no-nonsense advice on how to get your story or product onto the pages of influential publications. Amy conducts lectures and workshops to further educate entrepreneurs on how to refine their message, engage media, and create relationships with editors and bloggers.

Amy co-founded Paper-Cut-Project, a company whose clients include Kate Spade, Christies, Hermès, Cartier, and the Victoria & Albert museum. Paper-Cut-Project’s work has been featured in the New York Times, Italian Vogue, Nylon and Marie Claire Taiwan. Amy is also the creative director of Parlore, helping to develop and position a product management app and trade resource for interior designers.  

Show Notes

  • Techniques to create buzz for your business using the press
  • How press helps your marketing
  • Amy’s role in your press marketing
  • The advantage of choosing Amy over other PR firms
  • Are you ready for a publicist?
  • What makes a good pitch and when to pitch
  • Why Amy wrote the book Recipe for Press
  • Standard method of pitching
  • A pitch is short, concise but the homework takes a lot of time
  • Amy’s publicist strategy
  • The best things to do and the worst things to avoid in pitching
  • The importance of research
  • The different approaches for online and printed magazines
  • Understanding the editorial calendar
  • What are the blogs to write in
  • Quick way to find who writes about who
  • Creating content for interior designers
  • Creating long-standing relationship with a publicist

You can find the rest of the show notes and resources  at www.windwworks-nj.com

 

107: Brook Devenport- How To Turn Your Side Hustle Into A Flourishing, Profitable Business
58:18
2017-10-09 10:36:02 UTC 58:18
107: Brook Devenport- How To Turn Your Side Hustle Into A Flourishing, Profitable Business

Hi Welcome to another episode of  A Well-Designed Business. On the show today I have Brook Devenport. Brook is the owner of Blinds & More located in Minnesota. We are going to hear Brook’s personal story and how she took a business that practically started by accident and after nearly 6 years she transformed it into a well run, profitable business with 7 team members who together do both custom window treatments and interior design in Southern Minnesota and Northern Iowa.

Show Notes 

  • The business didn’t magically grow into a high earning business.

It took a lot of planning and tool-using

  • Initial sales targeting was $60,000 in yearly sales.
  • On the second year annual sales was $178,000.
  • Current sales run to $650,000 annually
  • Sales goal was but sales was
  • Things they did differently to achieve the sales goal
  • Her husband’s role in the success of her business
  • Tracking appointments and tracking dealer’s performance
  • All the tools they installed to track and monitor the business
  • Their “ahah” moment
  • Color coding the hard files
  • The Tony Robbins effect on their business
  • Being intentional. What it means
  • When they decided to run a business, to work on her business, not simply in her business.
  • The role of advertising on her success
  • Quotables:
  • If you know how to sell, you can sell almost anything. – Luann
  • Take responsibility for setting your goals for monitoring your expenses, for analyzing every project for net cost and net profits.
  • Manage your business with your eyes wide open.

You can find the rest of the show notes and resources  at www.windowworks-nj.com

106: Taylor Spellman- An Inside Look into the Career of Bravo TV's Co-Host of "Yours, Mine or Ours"
01:03:01
2017-10-09 10:36:03 UTC 01:03:01
106: Taylor Spellman- An Inside Look into the Career of Bravo TV's Co-Host of "Yours, Mine or Ours"

I have another fun show for you today! Taylor Spellman is with us today. Taylor is a New York based interior designer and staging expert. She is also the host of Bravo’s new TV show “Yours Mine or Ours”. No matter what she is designing- whether it be a 10-million-dollar penthouse, the lobby of a high-rise or the showroom for a fashion client-- her super down to earth personality combined with her bold style makes her a stand out in our interior design community. Taylor has the unique and unteachable talent using high end one of a kind pieces to an afternoon spent at the Goodwill. Today you will learn how she came from humble beginnings and now has million dollar clientele in New York City.

Show Notes:

  • Did Taylor go to school for interior design?
  • What are some pros for an interior designer that was not classically trained in the interior design field?
  • What do Taylor’s clients have in common?
  • How did she decide she wanted to work with men for her niche?
  • How long did she research her idea for her niche before launching the idea?
  • What did Taylor go to school for?
  • What were Taylor’s intentions for her career?
  • What is Taylor’s competitive edge?
  • Nothing just happens!
  • How did she discover staging as another niche?
  • How did she find events to attend in real estate and build relationships?
  • Why is it a good idea to have a lawyer?
  • What opportunities came about before “Yours Mine or Ours”?
  • What is the show “Yours Mine or Ours” about?
  • Is it all just about real estate when helping clients with their homes?
  • How does she execute her design on the show?
  • Where do her girls from her business fit in while Taylor is working on set?
  • Is there any other advice she would give to her colleagues?

The rest of the show notes are in our resource center: Window Works 

105: Power Talk Friday: One Click Lindsey- How to Increase Traffic to Your Website
32:22
2017-10-09 10:36:03 UTC 32:22
105: Power Talk Friday: One Click Lindsey- How to Increase Traffic to Your Website

Welcome back to another power talk Friday! I am happy to introduce to you Lindsey Anderson who is also known as One Click Lindsey. The reason for this is that she is a professional coach, counselor and her business is in helping. Lindsey is the founder and CEO of Trafficandleads.com. Today we are going to talk about how to get your web presence to work for you.

Show Notes:

  • How can you capture the email address of a potential client?
  • What does it mean to capture an email address of someone who visits the website?
  • Are most of the people that visit the website ready to commit?
  • What is an e-book?
  • What is email marketing?
  • Are there other ways besides eBooks to resource your website?
  • What is Fiverr and how can it be helpful?
  • How often should you email the email addresses you receive?
  • What does it show when you email people who have given you an email address?
  • After getting the email address do you need to hire a professional to help manage the emails?
  • What is MailChimp and how can this be helpful?
  • What do you do if what your offer is not working?
  • What could you include in your emails?
  • How should you write the emails?
  • Why is Lindsey’s nickname One Click Lindsey?

The rest of the show notes are in our resource center: Window Works.

104: Kate the Socialite- Done-for-You Marketing for the Interior Design Industry
01:06:04
2017-10-09 10:36:03 UTC 01:06:04
104: Kate the Socialite- Done-for-You Marketing for the Interior Design Industry

Kate Greunke  is with us today! Kate is a published author, entrepreneur and founder of Kate the Socialite. Kate the Socialite is a marketing firm and niches in marketing for interior designers, window treatment professionals and remodelers. After two years of watching interior designers be taken advantage of by big companies and listening to her clients say and tell her how difficult it was to keep up with their email and social marketing, Kate decided to create a solution. She had already been designing custom newsletters and social media content for years. Not everyone could or would spend big bucks on a custom package. She decided to create a marketing solution that was affordable and easy to use, something that could be easily customized and sent in just a few clicks. Then a short time later, Socialite Subscribe was born!

Check out Kate's website at  www.katethesocialite.com.

Show Notes:

  • How did Kate arrive at her platform niche?
  • Who were her best customers?
  • What happened to her business when Kate found her niche?
  • What are her services she provides for businesses?
  • How does she make the newsletter different for everyone?
  • What kind of success stories does she have?
  • Does she have services to help with technical services?
  • What social media platforms does she help people use?
  • To get Kate’s help do you have to be bound with a contract?
  • Is it a good idea for a client to sit down and evaluate their time before signing up?
  • What about those people who do not have a mailing list or a small mailing list?
  • What are the pros to having a smaller mailing list sometimes?
  • What does your mindset have to do with the success of your business?
  • How often does she have a meeting with her clients and how does the interaction go ?
  • When was she first offered a publishing contract?
  • When did she write her first novel and what was it about?
  • What is her favorite part of her job?
  • What role does her husband play in her business?
  • What sort of free services can you get with her program?

The rest of the show notes are in our resource center: Window Works 

103: Jake Baer- CEO of Newel - 4th Generation CEO Re-invents and Re-energizes the Family Business
57:27
2017-10-09 10:36:03 UTC 57:27
103: Jake Baer- CEO of Newel - 4th Generation CEO Re-invents and Re-energizes the Family Business

Something must be in the air, I keep running into fourth generation business owners! Last week Scott Kravet was here for our 100th episode and he told us about the history of the Kravet family. He is part of the fourth generation of the Kravets to work and run Kravet Inc.

Today we have Jake Baer on the show with me and he is the twenty-eight-year-old CEO of Newel. Newel is the home of the largest decorative art collection and furniture in the US. Newel has been known for many years for its prop rental business since the 1930s. Jake was named the CEO of Newel in 2015 and he has really spearheaded change with a brand-new gallery in Manhattan. He has recently moved their collection to a massive warehouse in Long Island City in Long Island. We are going to talk about how he is moving Newel into a new age.

Show Notes:

  • What was it like for Jake growing up in a family business?
  • Who did he work with to learn the business?
  • What sort of challenges has Jake faced being a young CEO?
  • Are his siblings involved in the business: Newel?
  • What is he doing for newer/younger interior designers?
  • How can you get in on the dinners that Jake holds for interior designers?
  • How does his business help people who live the apartment life?
  • Can furniture be shipped out all over the US?
  • What kind of antique furniture does Newel have to offer?

The rest of the show notes are in our resource center: Window Works

 

102: Power Talk Friday- Shauna Lynn Simon- Part 2- How to Host A Successful Consumer Event For Your Community
42:43
2017-10-09 10:36:04 UTC 42:43
102: Power Talk Friday- Shauna Lynn Simon- Part 2- How to Host A Successful Consumer Event For Your Community

Welcome to another power talk Friday! We have Shauna Lynn Simon with us again today! If you listened to a previous power talk Friday, we started talking about how to host a successful home consumer event. In the first episode, we talked about the first three things that you need to do to set up a successful event. This included choosing your title, choosing the venue for the workshop, how to market your event and securing sponsors. Today Shauna Lynn is going to take it further with us and talk about content creation, managing and selecting guest speakers if it’s not yourself, handouts that you should possibly do using your event for a lead generation machine.

Show Notes:

  • How can you create a good visual at your event?
  • If you don’t access to electronic presentation what are some other ways to present?
  • How can you prepare for your speaking part?
  • Do you want audience participation?
  • How should the area for seating be set up?
  • When should you ask for donations at an event?
  • How can you use your vendors to explain designs better?
  • What should be the focus at your event?
  • How do you choose a guest speaker?
  • How can you increase your reputation at these events?
  • What other material should you include in the goody bags?
  • What is a lead generation machine?
  • Free is good!
  • Why is it important to use a professional event planning program?
  • How can you ask for guest’s email addresses?
  • How important is a “thank you” after the event?

The rest of the show notes are in our resource center:  Window Works

101: Joni Vanderslice - Principal of J. Banks Design - Resort is Home & Home is Resort- another firm that reinforces niching as a path to success
01:18:35
2017-10-09 10:36:04 UTC 01:18:35
101: Joni Vanderslice - Principal of J. Banks Design - Resort is Home & Home is Resort- another firm that reinforces niching as a path to success

Before I introduce our guest on the show today, Joni Vanderslice I have a big announcement! I am happy to introduce a new sponsor to the show: Mydoma Studio. If you remember a couple of weeks ago we had Sarah Daniele, the CEO of Mydoma Studio who told us about her company, how she came to found it, and all the features it has for you to help run your interior design projects more efficiently. If you missed that show you should go back and listen to Sarah and all about Mydoma Studio! In the meantime, thank you Mydoma Studio for recognizing these fabulous interior designers that we have here at A Well Design Business.

As I said we have Joni Vanderslice with us today and she is the owner and president of J. Banks Design Group in Hilton Head, South Carolina. Joni founded her firm thirty years ago! Since then she has nurtured the Hilton Head Island-based operation into an internationally recognized force of residential and resort design. J. Banks Design takes on a global portfolio of projects that translates resort living to home and home living to resort-living.

Show Notes:

  • How many people are in her firm and how many interior designers does she have working for her?
  • How did she get started?
  • What is a catalyst in business and why is it important to have one?
  • How did Joni’s consultant help her with her firm?
  • How should you write a job description?
  • How did she use a philosophy of using gifts to build her firm?
  • How should you mentor new interior designers?
  • What are the “words”?
  • What are the other people at the firm doing that are not interior designers?
  • Are the jobs at the firm mostly full time or part time?
  • What does Joni’s day look like at J. Banks every day?
  • How often does she have meetings with her team?
  • What is the Valentine Project?
  • How is Kravet Inc. helping with the Valentine Project?

The rest of the show notes are in our resource center: Window Works.

100: Scott Kravet - Celebrating our 100th Episode!
01:06:13
2017-10-09 10:36:04 UTC 01:06:13
100: Scott Kravet - Celebrating our 100th Episode!

This is a celebratory episode dear loyal listeners! This is our 100th podcast episode and it’s time to celebrate! It’s certainly a very optimistic number as the podcast prognosis goes:  If you make it to the 7th episode, you can make it to the 45th … and if you make it to the 100th you’ll make it for a while! Our guest for this landmark episode is Scott Kravet, the great grandson of Samuel Kravet, the founder of Kravet Inc. 

Kravet Inc. will be celebrating its centennial anniversary in 2018. Another 100th reason to celebrate! Kravet Inc. was established in 1918 by Samuel Kravet, and it has grown to be  the industry leader in the home furnishings industry -- fabrics, furniture, carpets, drapery, trimmings, wall coverings, and others. The family’s commitment to innovation has helped the company transform from a small fabric house to a global leader, representing brands and designers from all over the world. Kravet Inc. owns Kravet, Lee Jofa, Groundworks and GP & J Baker, all high-end fabric houses that specialize in style, luxury and exceptional design.

Scott Kravet, part of the company’s 4th generation, is the Creative Director and Head of Product Development. Having a near encyclopedic knowledge of fabrics, he oversees all aspects of product development for Kravet and its brands. He is an alumnus of Emory University and the Philadelphia College of Textiles and Science. Scott manages creative teams in 5 design studios in New York and worldwide. He travels the globe sourcing products from the finest craftsmen and best mills.  

I’m deeply grateful to Kravet Inc. for continuing to sponsor our podcast (since 2015) which by now is followed by professional  groups consisting of over 70,000 and growing! At the minimum, Window Works  get contacted by 5 interior designers daily and they all mention the Well-Designed Business podcast as the source and resource. Thank you, Kravet Inc.!!

Show Notes

  • Kravet products are for trade-only.
  • All products are available to interior designers only to protect their interests
  • Retail sales are for interior designers only
  • Kravet designs remain cherished and fashionable for a long time
  • Kravet Showrooms are updated with the latest featured designs regularly
  • The “for trade only” policy does not seem to be an issue
  • All lamps, trays, pillow, textiles, all neatly laid out corporate products on exhibit  
  • Honor and respect what your family has accomplished as  a personal, professional, and corporate policy
  • It’s not enough to create beautiful anything; you must package and market it smartly.
  • Reinventing the business
  • Reaching out to the influencers
  • Watch out for the Kravet Centennial where they will be honoring all the people who have helped them all these years.
  • Check out Episodes 10, 59, 17, 34, and 74 where designers talked about their experience in working with Kravet. Kravet has a culture that supports creativity, collaboration, kindness, and respect to your clients and vendors
  • An archive of over 30,000 textile collections is currently on exhibit; check out with ASID for the details.

The rest of the show notes are in our resource center: Window Works.

99: Power Talk Friday- John Muldoon-The Monthly Experiments Projects
47:36
2017-10-09 10:36:04 UTC 47:36
99: Power Talk Friday- John Muldoon-The Monthly Experiments Projects

It’s power talk Friday again! I have a treat for all of you today. I found our guest, John Muldoon while I was doing research, and I got jazzed up when I saw what John is doing! We are going to be talking to him about his “business” (a consulting firm) that he has had for twelve years! But we are really going to get into his powerful blog called The Monthly Experiments Project.

Show Notes:

  • What is his description of his job and why are there two versions?
  • How did he come up with his brand?
  • What is his blog The Monthly Experiment about?
  • How did he come up with his blog: The Monthly Experiment?
  • Why is he doing his blog The Monthly Experiment?
  • What happened when John finally found a balance between work and life?
  • What did he do to help pick up the business when he started working less?
  • How do you get more referrals according to John?
  • How can you make your blog or podcast more successful and what is the most important quality a blog can have?
  • How can you be more helpful?
  • What are the two things that create the value of a blog?
  • How do you start a blog and how does John help people with this?
  • How do you join his blog challenge and join his free membership group?
  • What are some of the “Experiments” he has done on his blog?

The rest of the show notes are in our resource center: Window Works

98: Carrie Leskowitz - "Our Living Space Mirrors our Inner Space”
01:00:01
2017-10-09 10:36:04 UTC 01:00:01
98: Carrie Leskowitz - "Our Living Space Mirrors our Inner Space”

Today on the show I have Carrie Leskowitz! Carrie brings a unique perspective to her work. She is not only an interior designer but she is also a certified Marth Beck life coach. Carrie combines her background in fashion and psychology with twenty years in the interior design industry. She shows her clients how our living space often mirrors our inner space. Her blog: Carrie’s Design Musings, is in its sixth year and has a very loyal following!

Show Notes:

  • How did Carrie come to interior design?
  • What was her experience at Design Bloggers Conference?
  • Why should you go to the Design Bloggers Conference?
  • What are the requirements to qualify for the Design Bloggers Conference?
  • How often is the Design Bloggers Conference held and where is the conference venue?
  • Do you get paid or is there money involved going to the Design Bloggers Conference?
  • What were her observations at the Design Bloggers Conference?
  • What did Carrie do while at High Point at the Design Bloggers Conference?
  • Why did she start her blog: Carrie’s Design Musings?
  • What are the nuts and bolts of her business?
  • How many employees does she have?
  • How does she connect her life coach experience to her interior design business?
  • When did she understand her value, and decide to start sending an invoice for her coaching?
  • What are some typical triggers that people start to think they are stuck?
  • Are there any tips that she would suggest to her clients to help them feel unstuck?
  • Are there any cautions that she would say to a new designer getting started?
  • Try everything!
  • What is something she does herself when she feels overwhelmed?
  • Can you retrain yourself on how to react to certain things or situations that bug you?

The rest of the show notes are in our resource center: Window Works 

97: Linda Holt- From Professional Photographer to Interior Designer and Accomplished Blogger
01:08:05
2017-10-09 10:36:05 UTC 01:08:05
97: Linda Holt- From Professional Photographer to Interior Designer and Accomplished Blogger

Our guest today on the show is Linda Holt! Linda was recommended to me by a listener of the podcast! Thank you, Marie! She suggested Linda because she admires her work and she loves the interesting bit that she comes from a twenty-year career in photography and she specializes in modeling and celebrity head shots. Linda has worked with more than 3000 celebrities, actors and models as one of Boston’s top headshot photographer. So today she is going to talk to us about why she made the switch from photography to interior design.

Show Notes:

  • What degree did she earn first in college?
  • Why didn’t Linda get a degree in interior design when she went to college?
  • What niche made her so successful in photography?
  • How did she arrive at her systems that she used in her photography business?
  • Why is it important to pay attention to personal details and remember them with clients?
  • How does she use Pinterest and Pinterest Boards for her business?
  • How does she bill for her work and what are the factors that determine the way she bills?
  • Does she talk to her clients up front about money or as she goes?
  • What are the “two hours”?
  • Why did she start her blog Linda Holt Interiors?
  • How often does she blog and how “big” is her blog?
  • How does she write and how does she figure out what to write about?
  • Does she read other blogs or listen to other podcasts?
  • What happened to her when she was at the Design Bloggers Conference?
  • How does she help designers use their iPhones to take better pictures?
  • What did Linda win at the Design Bloggers Conference?
  • What sort of things did she learn from the Design Bloggers Conference?

The rest of the show notes are in our resource center: Window Works.

96: Power Talk Friday- Fred Berns - Selling Methods of the Masters
43:13
2017-10-09 10:36:05 UTC 43:13
96: Power Talk Friday- Fred Berns - Selling Methods of the Masters

We are back with another power talk Friday and we have Fred Berns with us again! As you know Fred Berns has been on the show two other times. We have talked about our bio briefing, our website once over because Fred is a leader in the interior design business coaching arena. He has twenty-five years of experience specializing in helping interior designers grow their interior design firms through more effective websites, more effective programs,  and more effective introductions and bios. Today we are going to talk about selling methods of the masters.

Show Notes:

  • What do financially successful firms have in common?
  • What is the “daily dozen” and how is this helpful to your business?
  • What is saving the best for first and how does it work?
  • What is the number one financial obstacle for designer firms?
  • Treat obstacles as opportunities!
  • What are closing questions and how can they help close a sale?
  • Always talk about a phase two before you talk about phase one!
  • How do you make sure there is “no money left on the table”?
  • What does it mean to have money left on the table and why is it bad?
  • How should a new designer start marketing?
  • What is one thing people can’t get anywhere else?
  • Pay attention to what clients had a problem with in previous transactions!
  • What are common mistakes designers make when selling their services?
  • What is feel, felt, found?
  • How can you use a blog as a good selling tool?
  • What is the best personal tool to use when trying to “sell yourself”?
  • How can you adapt your bio with Fred Bern’s knowledge that he has shared with us?

Download the free resources from Fred Berns from our resource center: Window Works 

95: Adam Japko- Founder & CEO of Esteem Media, Organizer of The Design Bloggers Conference, and How He Creates Value for His Clients
01:06:21
2017-10-09 10:36:05 UTC 01:06:21
95: Adam Japko- Founder & CEO of Esteem Media, Organizer of The Design Bloggers Conference, and How He Creates Value for His Clients

Today I have someone whom I’m sure many of you are familiar with his businesses or platforms. You have probably heard of at least one of them and maybe you know Adam Japko through one of these. He is the founder and CEO of Esteem Media but prior to Esteem Media he was the president of DigitalSherpa. Esteem Media is the home of leading national and local media brands that specialize in luxury home design and fine wine. Through Adam Japko, Esteem Media leads the industry in community and initiatives that help business professionals just like you navigate the shift between traditional and digital media. Adam also has a wine blog called WineZag. I hope you enjoy this interview with Adam Japko as he talks about his business Esteem Media and all about the Design Bloggers Conference!

Show Notes:

  • Where does the commerce happen?
  • How did Adam come up with the model he uses in his businesses?
  • What extra value does Adam put into his work?
  • What is the Design Bloggers Conference?
  • Why did Adam launch the Design Bloggers Conference?
  • What are keynote designers?
  • What three groups are used to design the outcome of the Design Bloggers Conference?
  • Is it just designers who come to the Design Bloggers Conference?
  • What things can you learn by coming to these conferences?
  • How often is the Design Bloggers Conference held?
  • Who will be the speaker at the next Design Bloggers Conference?
  • What makes the Design Bloggers Conference different from other conferences?
  • In what ways does the Design Bloggers Conference make connections that people will never forget,  and how does it  branch out to people?
  • How are these connections made different?
  • Bring your values to your work!
  • Don’t bring a work version of yourself to work!
  • How you get the most out of your life.

You will find the rest of the show notes  at our resource center:   Window Works

94: Debi Pinelli- Sound Advice on the Business of Interior Design
01:08:49
2017-10-09 10:36:06 UTC 01:08:49
94: Debi Pinelli- Sound Advice on the Business of Interior Design

Our guest on today’s show is Debi Pinelli and the way we got connected is such a funny story! I have a very dear friend named Rachel who is the cousin of Debi’s husband! A few months ago, we had Tim Templeton on a power talk Friday show and he was talking to us about influencers and connectors that you will have in your circle of influencers. Rachel is that connector!

Today we are going to talk about Debi’s business, A&J Interiors. She came to interior design through her specialty in designing her own window treatments. Debi has been designing and fabricating window treatments for over 20 years! She is the president of the New Jersey chapter of Window Coverings Association of America.

Show Notes:

  • How did she decide to make her window treatments into a business?
  • How important is it to have good rapport with your vendor?
  • What are some things that she did when she started to become successful?
  • What are some ways you can reach out to others for help in running a business?
  • Who does she have on her staff?
  • Write procedures down!
  • Why are bookkeepers so important to running a successful business?
  • Where does she go to get inspiration for designs?
  • Is Highpoint worth going to?
  • Make sure you look at your numbers!
  • What are some ways to look at advertising?
  • Why did she join Window Coverings Association of America?
  • What is “Windows to Success”?
  • What does the New Jersey chapter of Window Coverings Association of America do?
  • Does the New Jersey chapter just talk about window coverings?
  • How often should an evaluation be done?
  • Why did she decide to charge a flat fee for her services?
  • Listen to your gut!
  • How many chapters are in the Window Coverings Association of America?

You will find the rest of the show notes  at our resource center:  Window Works.

93: Power Talk Friday- Stacey Brown Randall- How To Create an Awesome Client Experience!
36:22
2017-10-09 10:36:06 UTC 36:22
93: Power Talk Friday- Stacey Brown Randall- How To Create an Awesome Client Experience!

Welcome back to power talk Friday! I am so happy that Stacy Brown Randall is back here with us today! Stacy was with us a couple of weeks ago. She talked about organization and how to make your business more effective and gave us lots of tips and specific details. One of the things she talks about is how she coaches us and organizes our business into quads. We talked a little bit about the details last time but today we are going a little deeper into each of the quads. We are really going to pick apart Stacy’s advice on how we maximize and take control of our client’s experience.

Show Notes:

  • What does it mean to take control of your client’s experience?
  • What are the four quads for the four- quad strategy?
  • “What is it like to work with you?”
  • How should you look at the customer’s experience?
  • What is a “sticky” client experience and why should you strive to have it?
  • What are work touch points and why should you have them?
  • What four things come from having sticky clients?
  • What is a client’s experience?
  • Why should you unpack a client’s experience?
  • Why do you need a work output list?
  • Where do you build the relationship with the client?
  • What are the differences between a work touch-point and a personal touch-point?
  • What is buyer’s remorse?
  • How can you prevent clients from having buyer’s remorse?
  • What is a journey card and why is a journey card so important?
  • How can a journey card change the relationship between you and your client?
  • What is the new client phase and what is an alumni client?
  • How long does a new client phase last?
  • Write things on a calendar and do those things!
  • How can you reconnect with your clients?

See the rest of the show notes at our

resource center: Window Works

92: Karen McKenna - Designing a Creative Collaboration with a Retail Furniture Store
59:55
2017-10-09 10:36:06 UTC 59:55
92: Karen McKenna - Designing a Creative Collaboration with a Retail Furniture Store

On the show today I’m happy to have Karen McKenna: the principal of KMCK Designs in Idaho Falls, Idaho. Karen has been in the interior design industry for over 21 years. In addition to running her own firm, she is the principal interior designer for Classic Interiors, a retail showroom in Idaho Falls also. Karen studied interior design and architecture and earned a bachelor’s degree at the University of Idaho. She has extensive experience in both commercial and residential interior design. Karen also acts as a buyer and a merchandise coordinator for Classic Interiors. The way Karen has positioned her firm and aligned it with the retail store Classic Interiors is rather unique. I’m going to let Karen explain it to you. Let’s see what you think!

Show Notes:

  • How did Karen come to work with KMCK Designs and Classic Interiors?
  • Who are Mark Collard and Mike Jensen and what is their relationship to Karen?
  • How does her relationship with the designer’s work?
  • What is her payoff?
  • What is the process for the quotation of products for a project?
  • How does the bidding process work with the team she works with at KMCK Designs?
  • Has she ever come across the relationship like she has with KMCK Designs anywhere else?
  • How does the market experience happen?
  • Why is loyalty to vendors so important?
  • What sort of markets are they involved in?
  • Are they using markets in Europe?
  • What systems does she use to keep everything organized?
  • Make sure to have documentation on what everyone is doing and has been said on every project!
  • How do you maintain a good relationship with vendors?
  • Is this process something that someone new to the business should start with or should this be done by someone who has been in the business for a while?

The rest of the show notes is in our resource center:  Window Works

91: Sarah Daniele - Co-Founder & CEO of Mydoma Studio
01:07:53
2017-10-09 10:36:06 UTC 01:07:53
91: Sarah Daniele - Co-Founder & CEO of Mydoma Studio

On the show today you are going to meet Sarah Daniele! Sarah was recommended to me by a previous guest and my friend, Rachel Moriarty. So, who is Sarah Daniele? She is a very smart, take- the- bull- by- the- horns type person, interior designer and also happens to be the co-founder and CEO of Mydoma Studio!  Sarah has a degree in interior design, has worked for others and then eventually started her own business, Mydoma Studio. Her business focuses on residential renovations, add-ons, kitchen, and bath. Today she is going to share with us a little about her career.

Show Notes:

  • When did Sarah start her new software?
  • What were her guidelines for her new software system?
  • Was her software originally for other designers?
  • When did she decide to let other designers use her program?
  • What changes were made to her software program to fit other designers?
  • How did she know that other designers would need a different program than herself?
  • How did she build her beta team to test the new product?
  • Is Mydoma Studio an accounting software?
  • Where did the name Mydoma Studio come from?
  • How did she decide the “look” of her website?
  • What is the usability of Mydoma  Studio?
  • What is Mydoma Studio and what can it help designers do with clients?
  • What is the process to sign up for Sarah’s program on Mydoma Studio?
  • What is a product catalog builder?
  • What does it mean when the product catalog builder is global?
  • How does a designer get the client on board using Mydoma Studio?
  • Would the client still have access to their studio after the project is finished?
  • How are the invoices incorporated in the program?
  • Is there a way for the designer to view the project like they are the client?
  • What is the targeted audience for Mydoma Studio?
  • How are the fees decided?

For the rest of the shownotes, please visit our resource center: Window Works 

90: Power Talk Friday: Business Building Rockstar Summit with Nicole Holland
33:32
2017-10-09 10:36:07 UTC 33:32
90: Power Talk Friday: Business Building Rockstar Summit with Nicole Holland

Welcome to another power talk Friday! Nicole Holland is on the show today and she is part of the Business Building Rockstar Show! This is another podcast that is one of my favorites and let’s face it Nicole is a rockstar! She is out there trying to help other people create bigger and better businesses for themselves. She is a master coach and marketing strategist. Nicole is launching on November 1st a summit for The Business Building Rockstar. What is a summit? Listen to this episode and find out.

Show Notes:

  • What is a summit in podcast terms?
  • What is the summit that Nicole is launching on November 1st going to be about?
  • What is the difference in what you are “supposed” to do and what you “should” do when starting a business?
  • How can social media be valuable to your business?
  • What are some tools she recommends and uses herself?
  • Is this summit going to be free?
  • What are some special deals you can get when you upgrade?
  • What are some of the topics that are going to be discussed on The Business Building Rockstar Summit?
  • What is Nicole’s mission in life?
  • How does Nicole incorporate her mission in life and making a dollar together?
  • How can each session be accessed during The Business Building Rockstar Summit?
  • Why do you want an all access pass for this summit?
  • Why did Nicole decide to launch her podcast: The Business Building Rockstar Show?
  • How many topics will be discussed on this summit?
  • How much of a discount does this summit give on certain programs?
  • How did Nicole get so many bonuses for her new launch that starts on November 1st?
  • How can this summit help interior designers with their businesses to make their businesses bigger and known more?

Resources:

www.bbrshow.com/podcast

www.bbrsummit.com/design

www.acuityscheduling.com

www.bbrshow.com/sessions 

You can download the Nicole Holland Business Building Rockstar PDF  and get the Ticket to the free Summit at our resource center:  Window Works

 

89: Marie Flanigan - How Marketing Strategies Helped Her Grow Her Firm
55:24
2017-10-09 10:36:07 UTC 55:24
89: Marie Flanigan - How Marketing Strategies Helped Her Grow Her Firm

I have Marie Flanigan from Texas with me on the show today! Marie is an award winning designer whose background includes a BA in Architecture and Masters in Business Administration. She has over a decade of work experience in architecture and design industry and you can see how she uses these qualities beautifully in her work. While working with a previous firm she realized her love for architecture and interiors together. She quickly realized how she can achieve more in-depth creativity when the two are intertwined. Her trademark style is evident with the sophisticated texture, color, light and creating environments that people love to live in. Her distinguished designs can be found in luxury homes and commercial spaces throughout the country. Today we are going to talk about Marie’s marketing strategies and how they have worked for her and how they can work for you too!

 

Show Notes:

  • What is her marketing philosophy?
  • What are the roots of her business, Marie Flanigan Interiors?
  • What are some of the services her business, Marie Flanigan Interiors has to offer?
  • What is her advice to someone starting out?
  • How can designers make it easier to relate their designs?
  • What are some ways that her team uses to relate their designs?
  • How do you keep your brand consistent?
  • How does her team finish up a project?
  • What is the most important part of a project?
  • Pictures are your assets!
  • When did she decide to use videos for marketing?
  • How did Marie find someone who knew how to use videos for marketing?
  • How long does it take to make these videos?
  • What is her advice on how to find a good videographer?
  • How do you pick the music for the videos?
  • Look for more ways to create an experience for the client!
  • Are business retreats a good idea?

 

Please visit our resource center: Window Works for the rest of the show notes. 

 

88: Polly Williams – Camberyard, The Designer’s Advisor
01:09:16
2017-10-09 10:36:07 UTC 01:09:16
88: Polly Williams – Camberyard, The Designer’s Advisor

On the show today I’m happy for you to meet Polly Williams, the founder of Camberyard. The designer’s advisor! Polly offers bespoke interior design business solutions and mentoring to creative professionals across the industry. She can advise you what your USP, promote your talent and make your business reach its full potential. Her expertise includes launching new brands, streamlining and expanding your current business, mentoring designers, PR, brand partnerships, social media strategy, fee negotiations and making introductions within the industry. Polly has over 12 years of experience advising an interior design studio in London.

Show Notes:

  • What is Polly’s 360-degree approach?
  • What are some of the first things she talks about when a designer wants to start their own firm?
  • How does she help lay the foundation of a business?
  • Has she ever had to tell someone maybe they need more experience before having their own business?
  • What are some other ways she works with clients besides setting up the outline of the business?
  • How are the packages set up for her mentoring services?
  • How does she help her clients with time management?
  • How does Polly help a designer figure out their unique selling point or USP?
  • Does everyone have a unique selling point?
  • How do you determine what is appropriate to put on social media?
  • How does a designer figure out their brand?
  • How are colors and fonts used to determine the message the business is trying to give?
  • Why did Polly decide on the name Camberyard instead of Polly Williams Consulting?
  • Does a business need to have a logo?
  • Make sure to go out and network and plant your seed!
  • What does Polly mean when she says think globally, act locally?
  • Is Polly available to work with clients virtually?

 

For the rest of the show notes, please visit our 

resource center:  Window Works 

87: Power Talk Friday- Stacy Tuschl- Creator of the Business Rescue Roadmap
42:00
2017-10-09 10:36:07 UTC 42:00
87: Power Talk Friday- Stacy Tuschl- Creator of the Business Rescue Roadmap

It’s time for another Power Talk Friday! Today on the show we have Stacy Tuschl! Stacy is a very accomplished young lady. She has a brick and mortar business in performing arts that is a seven figure business. The roots of her business started when she was eighteen years old from her parent’s backyard! She is also a real estate investor, the author of Is your Business Worth Saving? and the host of a podcast called The Business Rescue Roadmap. Stacy is going to talk to us about how she runs her business and give us some great tools and tips to use in our own businesses.

Show Notes:

  • How did she come up with the name of her book: Is Your Business Worth Saving?
  • Why is it important for business owners to ask themselves is their business worth saving at certain times?
  • What are some ways to keep money in the checkbook?
  • How can business owners figure out the missing piece in their business keeping them from making more money?
  • What is a mastermind group and where can they be found?
  • What three people/group does she suggest having when running a business?
  • Where and how does Stacy look to find different conferences to go to for new ideas?
  • Where are some good places to get access for more information for free?
  • What are some good tools to help with plan the day?
  • Make sure to set goals!
  • How is every department set up in her business?
  • What are some tools Stacy uses for organization with her employees?
  • Why is it so important to always take notes?
  • Get out of your comfort zone and take risks!
  • What is Business Rescue Road Map about?

For the rest of the show notes, please visit our resource center: Window Works.

 

86: Andrea Schumacher - Strategies for Client Management
52:23
2017-10-09 10:36:07 UTC 52:23
86: Andrea Schumacher - Strategies for Client Management

Welcome back! Our guest today has been in the interior design business for 17 years! Andrea Schumacher started her own eight-person firm, Andrea Schumacher Interior Design, including herself in Colorado in 1999. Andrea has experience in commercial and residential spaces and she has set design for television at Days of Our Lives and Columbia Pictures! She has a BA in interior design from the F.I.D.E.R. accredited Colorado State University and a certificate in Universal Design from the Graduate School of Design at Harvard University. Today she is going to share with us how she does things at Andrea Schumacher Interior Design and how she makes everything more efficient and successful and how you can too.

Show Notes:

  • She can have how many projects in the pipeline at one time?
  • How are the positions broken down at Andrea Schumacher Interior Design?
  • Did she work for anyone before she started her own firm?
  • How was Andrea Schumacher Interior Design started?
  • Explain how everything is broken down up front!
  • What about the customers that can’t be pleased?
  • When does the “process” go into the project manager’s hands?
  • Why doesn’t she like to hear a budget before the design project begins?
  • What was her aha moment that there needed to be a change with her accountant to get her books straightened out for her design firm?
  • Who is Chandra and what is her role in Andrea’s firm?
  • What are some ways that Chandra has increased profitability for Andrea’s firm?
  • How much has her profitability increased since Chandra has started working at Andrea Schumacher Interior Design?
  • Keep yourself as humble as possible and own up to your mistakes!
  • What is the next big thing for Andrea Schumacher Interior Design?
  • What is Design Leadership Network?

For the rest of the show notes, please visit our resource center: Window Works 

 

85: Heather Gillette & Mark Cutler- Introduce Designer Inc!
01:00:13
2017-10-09 10:36:08 UTC 01:00:13
85: Heather Gillette & Mark Cutler- Introduce Designer Inc!

I am so pleased to have Mark Cutler and Heather Gillette with us on the show! The information that they are going to share today will maximize yours and your staff’s productivity in a way you previously could not imagine. Heather is a tech person and has been specialized in early tech startups for the past twenty years. She will explain that there are never enough resources, so you need to be creative and innovative to keep up with the amount of work. Heather founded and headed up several departments of YouTube. With little manpower, she and her team kept YouTube legal and clean while processing millions of videos and user communications every day. Heather wanted to bring this same thinking and make interior design more accessible. This is when their first company was born: NousDécor. 

Mark Cutler is an Australian-born interior designer. Mark is one of the Robb Report’s top 40 firms in the country and a leading proponent of interior design as a form of portraiture. He is formally the resident designer for A&E’s TV Makeover Mamas. He has many celebrity clients and his work has been in many leading interior design magazines. He currently serves as the Chief Design Officer at NousDécor.

You can read the show notes and access all the links and resources at www.windowworks-nj.com

84: Shauna Lynn Simon- How to Host a Successful Interior Design Consumer Event in Your Community
53:36
2017-10-09 10:36:08 UTC 53:36
84: Shauna Lynn Simon- How to Host a Successful Interior Design Consumer Event in Your Community

In this episode, the first of a series of 3 shows,  Shauna Lynn Simon, Owner/Founder of Beyond the Stage Homes and Styled, Listed, and Sold (SLS) Academy, talks about a strategy for connecting with your avatar (target clients/audience) on a personal level. She talks about the important steps, procedures, and pointers – the checklist to ensure the effectiveness of this strategy – holding workshops. It can be a powerful lead generation tool to build your brand and business. The success of the event could depend on how well you have prepared for it.

 

Show Notes

 

  • Choosing an engaging topic, and framing an attractive title
  • Educational and specific topic would be an ideal choice of topic
  • Choosing the right venue – inexpensive for a small audience, and a bigger venue or a showroom for a bigger audience, without sales pitching
  • The key to selecting the right venue
  • Content creation – valuable, informative, helpful
  • What to give away as handouts
  • Presentation techniques
  • Inviting guest resource persons
  • Securing sponsors
  • Marketing and promoting it in social media – fill every seat
  • Techniques in social media promotion
  • Shauna Lynn will cover other related topics in the forthcoming 2 weeks: 
    • Determining who your community is and how you fit into that community
    • Determining what you can contribute to the community to make it better, bigger, etc.
    • Identifying your voice and connecting with your followers, clients, fans with that emotional connection

You can listen to the full episode at our resource center:  Window Works

83: Lauren Clement of Lauren Nicole Designs - An Interior Design Firm Built on Family and Teamwork
59:16
2017-10-09 10:36:08 UTC 59:16
83: Lauren Clement of Lauren Nicole Designs - An Interior Design Firm Built on Family and Teamwork

We have our first request for an interview from a listener of the show! Lauren Clement comes from an interior design family! Her mother has had her business since Lauren was two and now Lauren has her own business, Lauren Nicole Designs. She is going to share with us how she runs her business and tell us about the people she has on her team.

Show Notes:

  • Who are her mentors?
  • Who is on her team?
  • When should you consider a new hire?
  • What are Design 101 events?
  • A WWII airplane hangar design?

For the rest of the show notes, please visit our resource center: Window Works

82: Deborah Rosenberg - Tailoring Your Interior Design Firm to Your Core Beliefs
50:46
2017-10-09 10:36:08 UTC 50:46
82: Deborah Rosenberg - Tailoring Your Interior Design Firm to Your Core Beliefs

For the past 8 or 9 months, we have had designer after designer talk about something that they are passionate about and turn it into a guiding force to increase business in their design firm. But I have not met anyone who has a design that is cruelty and vegan free…until now. On the show today is Deborah Rosenberg, a writer, lecturer, and founder of DiMare Design in Miami Florida.  DiMare is an interior design firm that promotes the use of vegan, organic materials. She will never use any materials that involve the harming of animals and she educates her clients, suppliers, and the entire industry about the advantages and benefits of cruelty-free/vegan design. She has incorporated her family values in her design business.

 

Show notes:

  

  • Why and how Deborah started focusing on this niche. How did this become a big part of her designs?
  • What does vegan mean?
  • The sweet reason why she is so passionate about using “humane interior design”
  • Leather manufacturers skin dogs to produce dog leather?
  • How long she has been in the design business and her niche
  • What materials she substitutes for animal-based leather
  • What materials she uses to substitute for chemical-drenched materials
  • Deborah is an animal activist with PETA. What she does for the organization
  • What she uses for wellness, healthy design especially for allergy sufferers
  • What are the desirable alternatives to leather, down, wool, and silk
  • Do clients find her now because her design is vegan?
  • It’s all about educating!
  • What fabrics are ok?
  • What is 72-hour turnkey design?
  • What other services does her firm offer?
  • Be as detailed as possible!
  • Where she sources these materials
  • How she charges for expedited service

For the rest of the show notes, please visit our resource center:   Window Works

81: Power Talk Friday- Krista Coupar: Build Your Story and Your Brand
33:09
2017-10-09 10:36:08 UTC 33:09
81: Power Talk Friday- Krista Coupar: Build Your Story and Your Brand

Thanks for coming back to power talk Friday! We love our talks with Krista Coupar. She has our heads spinning a little bit with all of the information she has given us so far. Today is she is going to share with us her story and her brand.

Show Notes:

  • What is brand building supposed to be about?
  • Remember the inspirations!
  • What should the essence of your brand be?
  • What is the reason figuring out what your brand is?

Resources:

www.couparconsultations.com

 

Please visit our resource center: Window Works

 

 

80: Asler Valero- Be Intentional- Design Your Business and Your Life
50:47
2017-10-09 10:36:09 UTC 50:47
80: Asler Valero- Be Intentional- Design Your Business and Your Life

Window Works features Asler Valero, a  Venezuelan-American interior designer with projects in the Caribbean, South America, and Europe. Asler's work has been greatly influenced by Stephen Sills Associates and Uniford Design Studios with whom he had collaborated on residential and commercial projects around the world. Asler is also recognized as a color expert by paint companies around the country, several of which he serves as consultant to.

Show Notes

  • What are the design lessons Asler learned at Sills-Hunniford Dwellings
  • The most important design element for Asler 
  • The purposes behind his choice of design elements
  • The reasons behind his choice of color schemes
  • The reason why he is very organized and precise
  • His tips on learning
  • His tips on the value of styling a room for photography

The rest of the show notes are in our resource center: Window Works 

79: Anna Brockway- Co-Founder & President of Chairish
54:35
2017-10-09 10:36:09 UTC 54:35
79: Anna Brockway- Co-Founder & President of Chairish

Have you heard of Chairish yet? If you haven’t yet I am so happy to introduce you to this brand and Anna Brockway: one of the founders of this brand! Listen in to Anna’s story of how she started her company only three and a half years ago and it already has 150000 items available on the site

Show Notes:

  • What is Chairish?
  • Why did she start the business?
  • What is the Chairish pink book?
  • Is it a business or a feature?
  • Research the market!
  • What kind of special features does the Chairish site have?

For the rest of the show notes, please visit our Resource Center-- Window Works

 

78: Power Talk Friday: Vince & LuAnn Nigara - Work with the people you love and care for as they will also care for your business
46:53
2017-10-09 10:36:09 UTC 46:53
78: Power Talk Friday: Vince & LuAnn Nigara - Work with the people you love and care for as they will also care for your business

If you’re planning to set up a family business, this podcast will give you valuable insights to help make your business a phenomenal success.  LuAnn presents the one big factor that has contributed to the success of the family business, Window Works. It’s the vital role played by her husband Vince.  He’s the so-called “Systems Nazi” in the company and his role-- accounting, finance, and systems administration—keeps the business organized, efficient, and effective. The role of the family members is to provide a strong, effective teamwork.  Everyone’s commitment (including their extended family of employees) is strong.  The plans and goals keep the family together in pursuing their common goals.

 Vince is fully committed to the quality of customer service that Window Works delivers. He sets up the rules, everyone else’s role, as well as the interconnected systems for 1) monitoring the processes and results, and 2) motivating the team to aim for a higher level of progress and success.

Window Works, as a family business, is less bureaucratic, has a built-in trust factor with established relationships (customers, partners, dealers, suppliers, employees) and provides for the hands-on training and early exposure to the next generation. That, by itself, is part of the business plan.

Show notes

  • Business planning often guides the entire planning process and sets the agenda for the future operations of the business. Vince and Luann develop both the big mission and small mission plans.
  • They aim for an exceptional level of customer service - the most critical factor that differentiates their  business from the rest of the  heavy competition
  • Price point is not the only factor - identify the product and service you want to offer, its value
  • Determine your “awesomeness” that makes you stand out in the marketplace
  • Find out what the customer needs, wants, and is capable of paying for
  • Aspire to bring the very best among the many products and services you offer

Get the rest of the tips from our resource center: Window Works 

77: Katie Deedy- Founder of Grow House Grow- Inspiration, Guts, and Hard Work in Creating a Business
56:47
2017-10-09 10:36:09 UTC 56:47
77: Katie Deedy- Founder of Grow House Grow- Inspiration, Guts, and Hard Work in Creating a Business

Today we have Katie Deedy with us! Katie is a textile designer which includes: wallpaper, tile, fabric and accessories. Her business, Grow House Grow,  specializes in narrative-inspired pattern work. We are going to talk about how her business got started, what sort of things she learned along the way and how she got her name out there.

Show Notes:

  • How did her business start?
  • What is her business?
  • How does history impact her work?
  • What advice would she give to someone starting out?
  • Don’t be ashamed of the side job!
  • How did she make herself known?
  • How can you access her product?
  • What other products has her work crossed over into?
  • How did her work end up in a museum?

For the rest of the show notes, please 

visit our resource center:  http://windowworks-nj.com

76: Shauna Lynn Simon- Home Staging is not Interior Design and Here’s Why
01:05:42
2017-10-09 10:36:10 UTC 01:05:42
76: Shauna Lynn Simon- Home Staging is not Interior Design and Here’s Why

Welcome back to another episode of  A Well Designed Business! Today we have Shauna Lynn Simon who is a fantastic home stager! Shauna is going to share with us how she  steered her talents to home staging and why she decided on the  home staging niche rather than interior design.

Show Notes:

  • How did she get into home staging?
  • How did she reanalyze her situation when things did not take off the way she wanted?
  • How did she figure out who her target client should be?
  • Selling yourself vs selling a product
  • What is the “wow” factor?
  • What is in her client care packet?
  • What are the differences between interior design and home staging?
  • How do you tell someone their house is filthy?

You can get the rest of the show notes from our resource center: Window Works

 

75: Power Talk Friday - Marianne Cherico : What Would a CEO Do?
36:14
2017-10-09 10:36:10 UTC 36:14
75: Power Talk Friday - Marianne Cherico : What Would a CEO Do?

Welcome back to another power talk Friday! Today we have with us, Marianne Cherico! Marianne spent 27 years as a top producing realtor. She was a part of a two-person team that sold 100 houses per year! On top of her already impressive work in real estate, she started home staging in 2005. But then on top of home staging her most recent thing she has started and achieved is coaching. Coaching by Marianne helps us get unstuck, understand our limiting beliefs, and how to grow our business.

Show Notes:

  • Should you be all strategies?
  • Who are you “being”?
  • Why is mindset so important?
  • It’s not woo woo!
  • You have to be intentional!
  • What would the CEO do?

Get the rest of Marianne's valuable info from our resource center: Window Works

74: Candice Olson - How To Be an Overnight Success in 25 Years
01:07:09
2017-10-09 10:36:10 UTC 01:07:09
74: Candice Olson - How To Be an Overnight Success in 25 Years

You may have heard of a show called “Devine Design”, right? Well, today we have the star of Devine Design on the show! Candice Olson started out in commercial design and then worked her way into residential design and then into her tv shows. She is going to share her work experiences with us and her collaboration with Kravet Inc.!

Show Notes:

  • How did Candice become “Candice Olson”?
  • When did she decide the show had to come to an end?
  • Who is Chico?
  • How did you get on the show?
  • How does she decide to do another collection?
  • What is the labor of work when doing a collection?
  • Let’s talk window design collections!

Get the rest of the show notes from our resource center.  

73: Kim Kuhteubl: Understand the Value of Your Creativity and How to Find Your True Tribe
01:23:00
2017-10-09 10:36:10 UTC 01:23:00
73: Kim Kuhteubl: Understand the Value of Your Creativity and How to Find Your True Tribe

Kim Kuhteubl graces our show today.  She is an   award-winning film producer, author, actor, and member of the Producer's Guild of America. Since 1999, she has been producing stories and shows   about interior design and real estate development in various media format  such as print, television, and on digital platforms. She is the founder of Me by Design, a firm that specializes in branding and visibility for interior designers and the design trade.  Me By Design is an idea  boutique for the home goods /homeware industry.  The business objectives include how to boost the brand value, visibility and audience engagement of boutique interior design firms and legacy design brands with a range of cross-platform, data-driven tools. Methods and techniques include digital storytelling, influencer, and social media marketing as well as bespoke video.

Kim also serves on the Board of Advisors for Thrive GPO, a group purchasing organization and procurement service providing nonprofit organizations with access to better pricing for common goods and services.

She has just recently published her book Branding + Interior Design.   Listen to the podcast to get the details of the following:

Show Notes

  • All the various related industries that Kim has participated in
  • Her grandfather was a major influence in her life and business
  • Find out the secret to her overwhelming success. It’s something intrinsic
  • At the start of her career, she was earning awards  but she had very little income
  • Her work values and attitude
  • How creativity can serve people. The work of creative professionals has value which needs to be purchased and paid for.

You can get the rest of the show notes and resources from our resource center:  http://windowworks-nj.com

72: The Dream Business Coach, Jim Palmer
48:20
2017-10-09 10:36:11 UTC 48:20
72: The Dream Business Coach, Jim Palmer

We have a special treat today! We have Jim Palmer, “the dream business coach”! Jim is an author, marketing and business building expert and in-demand coach. He is going to be talking with us in particular about something that we all struggle with as business owners: How do we get more business?

Show Notes:

• How do you attract more clients? • What sort of things can entrepreneurs do to attract business? • What was his turning point? • What can you do get over your fears? • Don’t become an also! • Newsletter versus an email • What is the most important number to know?

 

See the rest of the show notes at our resource center: http://windowworks-nj.com

71: Ellen Fisher- Vice President of Academic Affairs and Dean of New York School of Interior Design
59:08
2017-10-09 10:36:11 UTC 59:08
71: Ellen Fisher- Vice President of Academic Affairs and Dean of New York School of Interior Design

Just in time for school,  we have Ellen Fisher, the dean of New York School of Interior Design! We are going to talk about the creating of designers and piggy-back off of the discussions from the past couple of weeks on how to make the experience for either an in college intern or a new graduate.

Ellen Fisher has been with New York School of Interior Design since 1999, beginning her career at the College as a member of the faculty, and later becoming lower division area coordinator, associate vice president for academic affairs, and ultimately, vice president of academic affairs and dean in 2012. Fisher is a New York State certified interior designer, with graduate degrees in teaching with technology, and architectural studies.

 

Read the full show notes at our resource center: Website  http://windowworks-nj.com

 

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70: Nick May, His Podcast The Chaise Lounge, His Business Tips and More!
55:15
2017-10-09 10:36:11 UTC 55:15
70: Nick May, His Podcast The Chaise Lounge, His Business Tips and More!

Nick May is with us today from The Chaise Lounge Podcast! Nick is the very first podcaster to devote the entire platform to the business of interior design. He is truly the trailblazer of our industry. He has been helping you with your business since 2014! Today we are going to learn more about the voice behind The Chaise Lounge.

Show Notes:

  • What is his business model?
  • When did he start painting?
  • When should you move more people in?
  • Where is the marketing magic done?
  • How did he get into podcasting?
  • What two ways does his business work with designers?
  • What kind of opportunities does his business offer?
  • What is IDI?
  • Go do Facebook live!

Get the rest from our resource center:  

http://windowworks-nj.com

69: Power Talk Friday: Stacey Brown Randall - Take Control Of Your Business - Employee Management
53:21
2017-10-09 10:36:12 UTC 53:21
69: Power Talk Friday: Stacey Brown Randall - Take Control Of Your Business - Employee Management

It’s another power talk Friday! Today we have Stacey Brown Randall. She is a business growth acceleration specialist! Stacey’s mission is to help small businesses and solopreneours make more money and find more time. She is a certified productivity coach, an adjunct professor and she has her masters in organization communication. Today we are going to talk about the topic of taking control of your business.

Show Notes:

  • What three segments does Stacey’s business focus on?
  • How does this power talk piggyback last power talk Friday?
  • What is the four quad system?
  • How do you get true freedom from your business?
  • What is “identifying the bullseye”?
  • Write your processes down!!!
  • Find someone that can hold you accountable!

You can read the rest of the show notes at our resource center:  http://windowworks-nj.com

 

68: Chad James- "Think Forward” - Employee Management
01:05:06
2017-10-09 10:36:12 UTC 01:05:06
68: Chad James- "Think Forward” - Employee Management

Today we have Chad James with us from Chad James Group. Chad has a very thoughtful way of setting up his business. He considers his firm an educational firm and has the roles divided up into very specific categories. He identifies people as interns, apprentice, junior designer, design assistant and Chad himself. He is going to discuss with you ways to duplicate the systems he uses to manage his team with these categories.

Show Notes:

  • How did Chad come to use the systems he uses?
  • What does he look for in an intern?
  • How does he handle his hire process?
  • Does each new person have to start at intern and work their way up?
  • Take the initiative!
  • How does he handle his staff day to day?

Check out the rest from our resource center: http://windowworks-nj.com

67: Alan Tanksley- Lessons and Observations from a 30+ Year Career in Interior Design
01:03:29
2017-10-09 10:36:12 UTC 01:03:29
67: Alan Tanksley- Lessons and Observations from a 30+ Year Career in Interior Design

Today on the show we are in for a real treat! Alan Tanksley has a “royalty” background in interior design and has his own successful firm: Alan Tanksley, Inc. We are going to talk about his “royalty” background and how space you work in can make a difference.

Show Notes:

  • Was Mark Hampton his first job?
  • What has he learned working for different designers?
  • How has his design changed?
  • What advice would he give to someone starting out?
  • How does the space he works in inspire him?
  • How did he design his space?
  • Make sure your team “fits” together!

See the rest of the resources here: http://windowworks-nj.com

66: Kae Whitaker- How to Hire and Train Interns
44:30
2017-10-09 10:36:12 UTC 44:30
66: Kae Whitaker- How to Hire and Train Interns

On this week’s power talk Friday I have a returning expert: Kae Whitaker of Kae Whitaker Solutions! When Kae was on the show before she shared with us a case study with a particular interior designer that she helped turn her business around in three months-Farrha Hyman. Today she is going to talk with us how to hire the people you need.

Show Notes:

  • How do you decide how many people to have?
  • Where should you look for people?
  • What college student majors is a good pick?
  • How do you increase workflow?
  • Make good relationships with coordinators!
  • What does the interview process look like?
  • Paid employees versus intern
  • When is the best time to find an intern?
  • What are the six things that have to be in place for an intern?

See the rest of the resources here: http://windowworks-nj.com

65: Natalie Reddell- Lessons From #Commanderinchic
01:03:21
2017-10-09 10:36:13 UTC 01:03:21
65: Natalie Reddell- Lessons From #Commanderinchic

We have Natalie Reddell  for this Well-Designed Business podcast episode. She is an interior designer, lifestyle blogger, and founder of Commander in Chic Design firm.

Natalie began her career as a designer at the age of 4 , when she began collecting toothpaste tube tops as buffet lamp lampshades for her dollhouse.  When she's not working, she can be found at home with her 17-year old son, Schuyler, and  Scarlett O'Hara (their Cavalier King Charles Spaniel).

Natalie received her undergraduate degree in interior design from Florida State University. She also studied the history of architecture & design at Parsons University, Paris, France. She has been in the industry for more than 16 years & has experience in kitchen & bathroom design,home staging,  historic-restoration, commercial design & buying for a large furniture company. Her work now is mostly high-end residential design. She has clients in Florida, Georgia, Virginia, the Carolinas, Montana, Colorado, Panama and the Bahamas.

For the rest of the show notes, please visit: http://windowworks-nj.com

 

64: Laura Umansky - Plan Your Career with Intention and Purpose
57:08
2017-10-09 10:36:13 UTC 57:08
64: Laura Umansky - Plan Your Career with Intention and Purpose

We have Laura Umansky from Laura U! This is a special interview for me because I love to meet the people you look up to in the design world. We love to see them create beautiful interiors but also big business platforms for themselves. Today we are going to talk to Laura about this. Laura founded her business Laura U in 2006 and personalized customer service is paramount.

Show Notes:

  • What was her work experience before going out on her own?
  • Was there a business plan?
  • What’s it like working with her husband?
  • How did she establish the minimum of rooms she will do in a project?
  • What are the processes her business uses?
  • How is destination design different?
  • What are the biggest challenges in destination design?

For the rest of the resources, please visit http://windowworks-nj.com

 

Website: http://windowworks-nj.com

Instagram:   http://instagram.com/windowworks

Facebook:   https://www.facebook.com/windowworksnj

Twitter:   https://twitter.com/WindowWorks_NJ

63: Power Talk Friday: Tim Templeton- How To Create Profitable Referrals
52:37
2017-10-09 10:36:13 UTC 52:37
63: Power Talk Friday: Tim Templeton- How To Create Profitable Referrals

Welcome to another power talk Friday! I have Tim Templeton with us today. Tim is the author of a referral of a lifetime in the Ken Blanchard series. Ken is a veteran executive entrepreneur, consultant, international best-selling author, speaker and lifelong learner. Tim and I are going to be talking about referrals. We will discuss how to get them, how to access them, how to ask for them and how to maximize them. I know from personal experience that this is something that entrepreneur’s struggle with.

Show Notes:

  • What is the importance of referrals?
  • What is Tim’s philosophy?
  • How did Tim meet Ken Blanchard?
  • Is there an art to getting referrals?
  • What process should you use to get a referral?
  • How should you go about rebuilding a relationship?
  • All referrals are not treated equally!
  • What is a perfect client avatar?

Resources:

Tim’s Website:  consultinggold.com

The Recognized Authority

Always Positive in Your Business

The Entrepreneur’s Handbook

Vince Siciliano

The Tipping Point

Mark Levy

www.thereferralbook.com   

The Referral of a Lifetime Guide Book  www.thereferralofalifetime.com

62: Lori Sawaya- Land of color, Camp Chroma
01:09:40
2017-10-09 10:36:13 UTC 01:09:40
62: Lori Sawaya- Land of color, Camp Chroma

Welcome back! Today we have Lori Sawaya! Lori has been in the business of color for over 20 years. She has a background working with print, architecture paint, and color. Her experience and knowledge enable her to make complex color concepts easy for everyone to understand. Today we are going to talk about color, what you should keep in mind when picking a color and new tools you can use when it comes to color.

Show Notes:

  • What is her opinion about color?
  • What is spectral data?
  • What is colorimetry?
  • What are the most common color mistakes?
  • Why is light so important?
  • Have any mistakes been made?
  • Be professional as you can!
  • What new tools can be used?

For  the rest of the show notes and resources

please visit: http://windowworks-nj.com

61: Our 6th-month Anniversary Celebration
36:13
2017-10-09 10:36:13 UTC 36:13
61: Our 6th-month Anniversary Celebration

 

Hi!  Welcome to another episode of A Well-Designed Business! Today is the actual 6- month anniversary of the podcast and I thought I would do a solo show and reflect on The Things I Learned From A Well-Designed Business. And then I am going to share with you, my Top 10 favorite podcasts.

Now these are by no means the only things learned in these last 6 months and they are not even necessarily the absolute most important. And as a matter of fact, I have specifically not included the coaches and consultants on this list. Every one of the consultants I have had on has shared extremely valuable advice, but it is straightforward and easy to grasp listening to their interviews. Today I am concentrating on regular designers like you who have discovered something, implemented something and are by doing it have made improvements to their businesses. So are you ready?

  1. Sandra Funk Levy- The Importance of Systems for a Profitable Interior Design Business ; Episode # 2.  Sandra is all about the systems, systems, systems. You need to get your systems locked down from hello through goodbye when the project is complete. That's just what Sandra Funk Levy has done at House of Funk. She has implemented very specific daily, weekly, monthly and yearly systems and goals.  She urges us to create processes because she knows 1st hand when you use them consistently you will improve your businesses bottom line. Link:    http://windowworks-nj.com/sandra/
  2. Rachel Moriarty – Message to Solopreneurs- Act As If the World is Watching; Episode #55. Rachel acts as if 1000 eyeballs are on our on you because one day they will be. Rachel implores soloprenuers to do 2 things- handle your image and everything connected to it in the most professional way as if you were a big firm that everyone is watching but also and as important to run your firm as if you were a big guy. Respect your own work hours, implement systems that even if only you are using them will serve you one day when you have employees.Link: http://windowworks-nj.com/rachel/  
  3.   Stephen Cooper episode # 31 Develop strong personal relationships with your vendors (The Value of a Trusted Vendor )  When you invite ethical vendors into the design process with your clients you have more productive meetings. The expert can in the moment make suggestions, which enhance your vision for the project. And a reliable vendor in the meeting can prevent you from spending hours designing concepts that cannot be executed.  Link: http://windowworks-nj.com/steven/  
  4.  Susan Brunstrum -Practical Advice for Project Management, episode #36. Susan ends every client project with a three- step process. She sits down with her financial manager and they evaluate the project and runs a profit analysis- looking for errors and ways to be more profitable next time. She has a meeting with our entire staff evaluating the efficiency of the process for that particular project and they discuss what went right what went wrong how can they improve the next time. Lastly, she invites every single client out for lunch or dinner at the completion of the project to get their feedback and to say thank you to them for their business. Link: http://windowworks-nj.com/susanb/ 
  5.  Farrha Hyman Success Story- How I Re-Designed my 15 Year Old Firm, Episode #43. Even a 15-year-old firm can turn around with the help of the right business coach and the biggest Takeaway from Sarah that you have to follow the advice of that business coach even when it pushes you out of your box. Link:  http://windowworks-nj.com/farrha/
  1. Erica Ward Identifying Your Transferrable Skills (Getting real and evaluating yourself and what you bring to the table) episode # 6. Identify what are your transferable skills and hire opposite those skills. Barbara Viteri talked about the same type of thing and they both encourage you making a lists of:
  • the things you’re good at
  • the things you know how to do
  • the things you like to do
  • the thing you’re not good at
  • the things you don’t know how to do
  • the things you don’t like to do  

then with the list that’s opposite of yours, you arrive at the qualifications that you’re looking for in your first hire.  Link:  http://windowworks-nj.com/06-identifying-your-transferrable-skills-with-erika-ward/

7. Nancy  Ganzekufer- Niche is Riche, Broad is Broke. Episode 15.  Countless examples, Cheryl Janis specializing in boutique healthcare spaces, Terri Lind Davis with her art and boomer focused design, Heather McManus with her video series and her book, I could go on…all of these designers and many more have created a niche so that they can stand apart from any other designer a prospective client might be contemplating. Andrew Joseph from Andrew Joseph PR said to us- discover what is your “you”, what is your essence, what makes you different from the others.   Link:  http://windowworks-nj.com/nancy/ 

  1. James Swan Meet the Man Behind The Million Dollar Decorating Podcast; Episode # 49 research and investigate first if the dream the desire you have for your firm is actually aligning with the way you want to live your life. Link:  http://windowworks-nj.com/james/
  1. Merrill Santopietro How to Re-Invent, Revitalize Your Firm, Even After 20 Years- Episode # 40 yes obviously be a go getter employ old-school techniques for drumming up business but most importantly show prospective clients the problem they have and why you are the answer the solution to the problem. Link: http://windowworks-nj.com/meryl/
  1. Mary Fisher . Author, Artist, Advocate, Social Entrepreneur episode #34 Mary taught us lots of things but I think the most poignant was that she said to make sure you take time every week to be in your own head to let your creativity flow from Mary it’s her art and expressing and creating new canvases new sculptures for me it’s exercise I wish I could run and write at the same time because the ideas come flowing on the single run or walk I go on. Link: http://windowworks-nj.com/mary/

Top 10 podcasts I Listen to:

  1. The Chaise Lounge
  2. Biz Chix with Natalie Eckdahl
  3. Problogger Podcast Darren Rowse
  4. Happier With Gretchen Rubin
  5. Online Marketing Made Easy with Amy Porterfield
  6. The Strong Women’s Club with Edie Berg
  7. Kate’s Take with Kate Erickson
  8. Fresh Air with Terri Gross
  9. The Leonard Lopate Show
  10. Stuff you missed in History Class

Thank you so much, I hope you enjoyed this different episode. Please remember to connect with me on Facebook at www/facebook.com/windowworksnj, find all about Window Works at www.windowworks-nj.com and don’t forget about your 10% discount on your 1st  curatedkravet.com purchase. At checkout enter CKPODCAST

Thanks so much, have a great day!

 

 

60: Power Talk Friday - Krista Coupar: Managing Work-Life Balance (The Key Questions to Ask Yourself)
31:36
2017-10-09 10:36:14 UTC 31:36
60: Power Talk Friday - Krista Coupar: Managing Work-Life Balance (The Key Questions to Ask Yourself)

It’s power talk Friday! Krista Coupar is with us again! Today she is to talk with us about work-life balance. The key questions we need to ask ourselves to arrive at this perfect equation.

Show Notes:

  • Are hours wanting to work and amount of money wanting to make realistic?
  • How do you make more money working less hours?
  • Math vs finance
  • Why is it so important to simplify?
  • Why is it important to understand the seasons in interior design?

For the rest of the Show notes, please visit: http://windowworks-nj.com

59: A Special Visit with the Sr. Director of Merchandising for CuratedKravet.com
54:52
2017-10-09 10:36:14 UTC 54:52
59: A Special Visit with the Sr. Director of Merchandising for CuratedKravet.com

Guess what? This is our six month anniversary! I have two very special shows for you this week. The first show we are going to meet one of the masterminds behind the fabulous curatedkravet.com platform. Curatedkravet.com is celebrating a few milestones of its own. This spring marked the one year anniversary of the hugely successful curatedkravet.com!

Our special guest today is Will Hunt Lewis, Senior Director of Merchandising of curatedkravet.com! In this position, he oversees all business done with merchandising and product development for all product category. Today Will Hunt and I are going to talk all curatedkravet.com from quality, delivering times, to the designers that curate the rooms.

 

Will Hunt's previous experience includes One Kings Lane as Buyer of Furniture, and Jonathan Adler where he oversaw all aspects of merchandise planning for all distribution channels.  Prior to moving to New York, he owned his own home furnishings and gift retail store in Mississippi.

 

For the rest of the Show notes, please visit our website: 

Website: http://windowworks-nj.com

 

If you haven't subscribed yet, please visit our social media at: 

Instagram:    http://instagram.com/windowworks

Facebook:  https://www.facebook.com/windowworksnj

Twitter:   https://twitter.com/WindowWorks_NJ

58: Maria Killam: Color-When You Can Own It As An Expertise, You Can Charge Higher Fees
01:00:59
2017-10-09 10:36:14 UTC 01:00:59
58: Maria Killam: Color-When You Can Own It As An Expertise, You Can Charge Higher Fees

Maria Killam is the founder and CEO of Understanding Undertones of Colour. She's a decorator, author, speaker and internationally sought-after Colour Expert. Transform the way you see color at http://www.mariakillam.com

Maria's has 5 Fall Specify Colour with Confidence™ workshops scheduled, get all the information about what they include and upcoming dates here.

 

If you want to learn Maria's system of Understanding Undertones and finally get your paint colours and finishes right, go here. Maria's second ebook White is Complicated: A Decorator's Guide to Choosing the Right White takes the mystery out of the thousands of whites available and you end up with the 5 useful whites that you'll use every time you need to specify a white for trim, cabinets, woodwork and walls. 

 

Choosing exterior colour this season? Maria's How to Choose Exterior Colours with Confidence 60-minute webinar will give you a step-by-step process and includes Maria's go-to exterior colours.

 

For more expert tips, visit:

http://windowworks-nj.com

 

Join us on: 

 

Instagram:   http://instagram.com/windowworks

Facebook:   https://www.facebook.com/windowworksnj

Twitter:   https://twitter.com/WindowWorks_NJ

 

 

57: Power Talk Friday - Alice Seale - Thinking About Leasing or Buying a Studio Space?
46:29
2017-10-09 10:36:14 UTC 46:29
57: Power Talk Friday - Alice Seale - Thinking About Leasing or Buying a Studio Space?

Welcome to another Power Talk Friday! My guest today is Alice Seale, who has over 30 years entrepreneurial experience as a realtor in the retail design industry. She is the founder of Seale Realty Advisors in the Dallas area. Alice has co-authored the book, Winning Ways in Real Estate. She has great advice for entrepreneurs. Join us!

What you’ll hear in this episode:

  • Alice’s path to real estate in retail design
  • What to look for in a realtor
  • How a design center is born and developed
  • The mix of wholesale and retail
  • How Alice spots the trends in “pop-up” design centers
  • Rent or buy? How do you decide?
  • Alice tells you what questions to ask up front
  • HVAC—why you MUST pay attention!
  • Watch expenses on taxes and insurance!
  • Consider leasing with an option
  • Ask for any accommodations up front
  • Find a realtor who has YOUR best interests in mind
  • Why renting is a good option to start out in business
  • Know what’s going on in your city and its development
  • How to know when it’s the RIGHT time to purchase
  • How to ask your landlord to “put some skin in the game”
  • Make a wish list of renovations and negotiate adding value to the property
  • Establish financial relationships early: Be a PERSON at the bank and not just an account number!
  • Consider obtaining a letter of credit instead of paying a large security deposit
  • Why Alice recommends that you have a female banker

Get all the details from Alice here: http://windowworks-nj.com/alice-seale

56: Terri Lind Davis- 2 Ways to Build Your Pipeline
01:05:32
2017-10-09 10:36:15 UTC 01:05:32
56: Terri Lind Davis- 2 Ways to Build Your Pipeline

 

Hi, welcome to another episode of A Well-Designed Business! If you are a loyal listener—thank you for tuning in again!

And whether you are new or returning, please go over to our Facebook page and like us there so you can be a part  of the conversation, to be in the know about all things A Well-Designed Business podcast and Window Works. Find us at www.facebook.com/windowworksnj

 

So on the show today you will meet Terri Lind Davis from Tampa Florida. Terri has 30+ year career in interior design and today we discuss the path her business has taken. From the beginning right out of college to today where she is revitalizing her business with a return to one of her passions and talents, painting.

It’s sort of a memory lane conversation but see if you can identify the 2 major things in her career that have created and sustained a pipeline of clients for her in 2 Florida cities over 30+ years…

So stay put, I’m going to tell you about Kravet Inc, our show sponsor and then we’ll meet Terri.

So what were Terri’s 2 pipeline builders?

They were the position at the high-end furniture store and the years associated with the luxury homebuilder. Both of these not only brought in clients in real time, they both resulted in repeat business with these clients and referrals from those clients year after year, long after she left the store and after the builder retired.

And you know what I’m thinking?

While Terri didn’t necessarily strategically plan her 2 pipeline builders, you certainly could. If you are starting out, could you work part-time at a luxury furniture showroom or a kitchen showroom, a tile showroom? Somewhere you could meet a new stream of potential clients? Of course  you would be up front and discuss policies with the owner but as Terri said, it is good for them too…you can agree to bring any purchases of their product line back to the store…win-win for both of you.

Or another avenue is to reach out to builders and realtors…And don’t just send a card or a packet…make a meeting, explain you want to develop a long-term relationship with them that brings value to their clients. Explain that they can proudly tell their clients they are associated with a talented, trusted interior designer to help them with their new home purchase.

Paint the picture for the builder or realtor so they can see the relationship and how all 3 parties involved- you, them and the client are enhanced by their suggestion to use your services…

Do either of these sound like something you could do? I’d love know if you do one or the other. Go to our Facebook page and tell about what you did and how it went. If you hit a roadblock, let me know that too, maybe I can help you through it.

Terri had a few more words of wisdom earned over her career so go over to www.windowworks-nj.com/terri-davis for your free pdf of The Things I Learned From Terri Davis.

 

Remember to follow me on Instagram, Twitter, FB and let me know when you use the lessons from our talented guests.

Have a great day!

55: Rachel Moriarty - Message to Solopreneurs- Act As If the World is Watching
55:14
2017-10-09 10:36:15 UTC 55:14
55: Rachel Moriarty - Message to Solopreneurs- Act As If the World is Watching

Today I would like to introduce, dare I say my first fan: Rachel Moriarty! She has been so supportive from the beginning on social media. I would like to give her a huge THANK YOU! One of the conversations that we had on social media about more episodes with solo entrepreneur shops and firms. It’s nice to show appreciation for the big influencers on the show. We can see where a business can go. But we need to take the time to also have good conversations with people who run fabulous businesses all by themselves.

Show Notes:

  • What was Rachel’s motivation to talk about solo entrepreneurs?
  • What is a creative entrepreneur mindset?
  • What kind of systems and programs does she use?
  • What is a “work jam”?
  • What is her design process?
  • Why “Go Red for Women”?
  • Who does her photography?
  • Look vs feel in a room
  • What advice does she have for new entrepreneurs?

Please visit 

http://windowworks-nj.com for the full episode and show notes. 

54: Power Talk Friday - Diane Gardner- What is a Tax Coach and Why You Need One
39:14
2017-10-09 10:36:15 UTC 39:14
54: Power Talk Friday - Diane Gardner- What is a Tax Coach and Why You Need One

Diane Gardner is a tax coach and the author of Why Didn't My CPA Tell Me That? and Stop Overpaying Your Taxes. You are going to be blown away today by the information Diane shares. She saves her clients thousands of dollars in taxes with every consultation. Many times we look backward in dealing with our taxes, and a tax coach looks at the future and plans it exactly how you want to be.

In this episode you will learn:

  • What is a tax coach and why do you need one
  • How you can plan where your tax liability be
  • Why your accountant isn't your tax coach
  • Why tax filing is different than tax planning
  • How your legal entity can make you pay less in taxes
  • Why it's almost a guarantee that you are paying too much in taxes

Resources:

 

Website: http://www.adeptbusiness.biz/index.php   Book:  Stop Overpaying Your Taxes

53: Deb Barrett - How Make the Most of Your Trip to High Point Market
01:09:51
2017-10-09 10:36:15 UTC 01:09:51
53: Deb Barrett - How Make the Most of Your Trip to High Point Market

Today we are going to talk about going to market with Deb Barrett! She specializes in a niche for attending the different furniture and accessory markets: High Point and different markets around the world. Now she is specializing in bringing groups to these markets so that they have the best experience at market as opposed to walking in circles and not knowing where to go. Today we are very lucky because high point is about two and a half months away! This is a great time to listen to Deb with her expertise and knowledge on how to make the best of attending markets in general but we are going to be talking about High Point because it’s coming up soon.

Show Notes:

  • Why should people attend High Point?
  • What is High Point?
  • How do you know if you should go to High Point?
  • How should you go about pre-planning?
  • How is High Point divided?
  • What advantages come with registering?
  • Why would designers want to think about expanding internationally?
  • Be up to date on business etiquette

For more details on this episode, please go to:  http://windowworks-nj.com

52: Turning the Tables - An Interview with LuAnn
32:55
2017-10-09 10:36:16 UTC 32:55
52: Turning the Tables - An Interview with LuAnn

LuAnn Nigara is an award winning window treatment authority, author, and host of the 5 star-rated podcast, A Well-Designed Business, which serves the design industry as an overall business dynamo.

Based in Livingston, New Jersey, LuAnn got her start in 1982 when she, her husband, and cousin, purchased a franchise of the Florida based, full service window treatment company, Window Works. With LuAnn at the helm of sales, they quickly expanded from New Jersey to serving the entire metro area from Philadelphia, to the Hamptons to Connecticut and became the leading showroom in gross sales of the more than 120 stores Window Works stores around the country.

“I have always been fascinated by sales and the components of a sale,” explains LuAnn, who brings an unmatched passion and expertise to the business of window design. “At ten years old my Aunt gave me the book, The Greatest Salesman in the World by Og Mandino and I quickly looked for every book like it. That was the beginning of what became my obsession with the art and skill of the sale.”

Soon after running Window Works leading franchise, LuAnn thought of something no one else had: Why not work directly with interior designers? “Back then I thumbed through the phonebook,” laughs LuAnn who recalls cold calling designers and asking them to partner with her. Today, she counts Sussan Lari Architects, Alexandra Angle Interiors in Los Angeles, Anyon Designs (San Francisco), House of Funk in NJ, Pembrooke & Ives and Charles Pavarini as clients.

After more than thirty years of designing, creating and installing window treatments for the most discerning clients, LuAnn is now recognized as a leading voice in the business of design. In addition to speaking at the American Society of Interior Designers (ASID-NJ) and the world-renown Hunter Douglas conference, she is regularly called on by Design NJ as a resource. She’s been featured in Design NJ and appeared on House Smarts TV. In 2012, LuAnn authored the e-book, 10 Things to Know About Window Treatments and was featured in Big Bold Business Women of NJ.

In the summer of 2015, LuAnn was searching for radio shows that spoke of her interest in the business of design--and found nothing. That was her “Ah Ha! Moment” and she decided to start a podcast. Today, she hosts a weekly 60-minute podcast ‘A Well-Designed Business.’ The twice weekly Internet show features in depth conversations with industry professionals on just about every subject on the business of interior design, from “Branding for Designers” “How to Get PR,” and How to Structure your Fees.

LuAnn lives in New Jersey with her husband. After more than three decades in business, she has no plans to stop any time soon.

Learn more about Luann and her work here:

http://windowworks-nj.com

 

Connect with her on Facebook:

http://www.facebook.com/windowworksnj

 

51: Power Talk Friday with David D. Livingston-Professional Interior Photographer
47:40
2017-10-09 10:36:16 UTC 47:40
51: Power Talk Friday with David D. Livingston-Professional Interior Photographer

Welcome back to another Power Talk Friday! I’m happy to let you know that we have David Duncan Livingston with us today! He is a professional photographer from the San Francisco Bay area. He has worked in over 40 states and 4 provinces! His particular skill, in addition to his photography, is that he works with interior designers as a producer, art director, and stylist when doing professional photography for you and your projects. He really works with you to get to the story that you are trying to produce with each project. I have to tell you that once you look at his website you will see that he does exactly what he says he does. For this power talk Friday David and I have to decided to talk about Houzz and we are going to pick his brain on how each of us can maximize our Houzz platform.

Show Notes:

  • What happens in the initial phase?
  • How do you decide what kinds of pictures to post on Houzz?
  • Is there such a thing as putting too much on your profile?
  • How do you organize an idea book?
  • Why is it important to keyword your photos?
  • What are some tips for iPhone users?

Learn more at: http://windowworks-nj.com/david

 

 

50: Veronica Solomon – Powerful Marketing for your Interior Design Firm- Website to Fan Engagement on Facebook
01:03:07
2017-10-09 10:36:16 UTC 01:03:07
50: Veronica Solomon – Powerful Marketing for your Interior Design Firm- Website to Fan Engagement on Facebook

Today we have a treat because Veronica Solomon is a rock star powerhouse woman in interior design. I came across Veronica and I thought she is a smart lady, she has some great things to share and always seems to have good advice. Then I browsed her website. I had to be picked up off the floor.

Once I was off the floor I probably spent as much time on her website as I have on other designers’ in the past 8 or 9 months that I have been interviewing. She has so much information and it's put out there so organized, clear, and user-friendly; and talks to the consumer. Today she is going to share with us how and why she decided to organize her website.

Show Notes:

  • What is a “how we work” page?
  • Be up front!
  • How does having the price figures on her website help her with business?
  • Who created her website?
  • How does “wix” work?
  • What is her plan for the fall?
  • What are some of her future goals?
  • How did she grow her group?
  • Are live videos the future?

 

Read the entire show notes and access resources at: http://windowworks-nj.com/veronica/

49: James Swan - The Man Behind The Million Dollar Decorating Podcast
51:37
2017-10-09 10:36:16 UTC 51:37
49: James Swan - The Man Behind The Million Dollar Decorating Podcast

On the show today we have James Swan! James is the host of the podcast Million Dollar Decorator. This is in addition to his illustrious career as an interior designer. Being the host of this podcast and speaking with James about being guests on each other’s podcasts I really started doing research on him. I am very impressed at what a high level accomplished interior designer he is. Let’s be honest there are interior designers who make it big in their hometown and have a good 25 to 30-year career. But then you have interior designers that do things in a high level way and that is James! And this is what we are going to talk about today.

Show Notes:

  • What’s the scoop on his career background?
  • Delegate!
  • What are some things to think about when starting a business?
  • Why is training so important?
  • What’s in his book?
  • Will there be another book?
  • How did he end up in Maine?

To learn more about James Swan, please  visit http://windowworks-nj.com/james

48: Power Talk Friday with Fred Berns
41:51
2017-10-09 10:36:17 UTC 41:51
48: Power Talk Friday with Fred Berns

Welcome back to Power talk Friday! I am pleased to have Fred Berns back with us! If you remember he was on the show a couple of months ago and he discussed how to create a killer bio. I am aware that you all love his show so much that Fred and I have been talking about him coming back on the show. So he is here today! If you have not heard his episode you should go back and listen to it! It has a lot of terrific information in it. If you did miss his show Fred is a coach who trains professional designers worldwide on how to promote themselves and how to more effectively and dramatically increase their sales. I have to say what he says he is going to do he is going to do. Today he is going to tell us the keys to a killer website.

Show Notes:

  • What are interior designers doing wrong on their websites?
  • What elements should be on the homepage?
  • “Four seconds and two clicks”
  • Why do you need more than images?
  • How can you make it easier to navigate your website?
  • What should you avoid?
  • Why should you “think links”?

You can read the full show notes and access all the resources at www.windowworks-nj.com

47: Gail Davis: Make Your Life Count
56:54
2017-10-09 10:36:17 UTC 56:54
47: Gail Davis: Make Your Life Count

Gail Davis has a very interesting past that would be very helpful to her colleagues. Interior design is her second career. Her first career was in fashion. When you hear her story about her career in fashion, I think everyone will understand why she went into interior design!

Show Notes:

  • How long was she in fashion before switching to interior design?
  • Why interior design?
  • How did she “walk” into her internships?
  • What is the biggest difference interning at a younger age vs being older?
  • What sort of questions should you ask yourself when designing a room?
  • Were there certain things that were the same between the two designers?
  • What business practices did she learn?

Resources:

Instagram:  gmdinteriors  https://www.instagram.com/gmdinteriors/?hl=en

FB:   https://www.facebook.com/gmdinteriors/ 

46: Barbara Viteri: Designerlebrity™ Comes to the Podcast!
01:00:23
2017-10-09 10:36:17 UTC 01:00:23
46: Barbara Viteri: Designerlebrity™ Comes to the Podcast!

Welcome back everybody! Barbara Viteri has such an interesting trail leading to where she is today with her Designerlebrity

Barbara had a very successful business called Viteri Style Management where she was a consultant for interior designers. But Barbara is pivoting her career now. She is going to share with us about how she got to where she is now.

Show Notes:

  • What did she do in Viteri Style Management?
  • What exercise can help with hiring?
  • What is Designerlebrity?
  • How did she come to her new career move?
  • Be real! Don’t pretend!

Resources:

www.facebook.com/barbaraviteri

www.instagram.com/barbaraviteri

www.twitter.com ~ @viteristyle

viteri@viteristylemanagement.com

www.viteristylemanagement.com

 

45: Power Talk Friday's with Krista Coupar
39:21
2017-10-09 10:36:17 UTC 39:21
45: Power Talk Friday's with Krista Coupar

 Krista Coupar of Coupar Consulting returns to the show to talk about billing and hourly fee’s. How To Effectively Bill Out Using an Hourly Fee Structure: • Step 1: Understand your existing pipeline • Step 2: Do an analysis of your current client base and your average monthly billing • Step 3: Determine utilization rates for yourself and your team • Step 4: Match up current project initiatives with the hours the team has available to work • Step 5: Evaluate if you need to add to your team     You can read the full show notes and access all the resources at www.windowworks-nj.com

44: How to Host Fabulous Events to Grow Your Interior Design Firm with Michael Mitchell and Tyler Hill
55:40
2017-10-09 10:36:17 UTC 55:40
44: How to Host Fabulous Events to Grow Your Interior Design Firm with Michael Mitchell and Tyler Hill

Today on the show we have Michael Mitchell and Tyler Hill! They have their own design firm in Charleston, South Carolina. They also deal with fine arts, have a retail store and deal with gallery events. Putting on an event is one thing but putting on 10 to 12 events a year successfully is quite another thing. They put on an event at least once a month usually.  Michael and Tyler are going to share with us they came upon the idea of putting on events.

Show Notes:

  • What was the original plan?
  • What is the one thing that they will always have part of their business?
  • How was charity introduced to them?
  • What should you not go cheap on?
  • What are some ways to let people know when there will be an event?
  • Who are the fabulous staff and what do they do?
  • How did their collection come to life?
  • What are the follow up processes?

Resources:

www.mitchellhillinc.com 

You can read the full show notes and access all the links and resources at www.windowworks-nj.com/mitchellhill

43: Farrha Hyman- Success Story- How I Re-Designed my 15 Year Old Firm
57:46
2017-10-09 10:36:18 UTC 57:46
43: Farrha Hyman- Success Story- How I Re-Designed my 15 Year Old Firm

Today we have Farrha Hyman on the show! You may be thinking where have I heard that name before? Farrha is the designer that Kae Whitaker mentioned in her interview from a previous episode! She is going to share with us her story and what can happen to your design firm when you reach out and get help and expertise from someone who knows more than you do.

Show Notes:

  • When did she realize she needed help?
  • How did she hear about Kay?
  • Trust the process!
  • How different is it just being in business and running a business well?
  • Why is it important to share some personal information?
  • What two actions have to happen when bringing someone new into the business?
  • What personal struggles did she have with change?
  • How did she use her knowledge from previous hires?
  • Where does she plan to be further down the road with her firm?

You can read the full show notes and access all the resources at www.windowworks-nj.com/podcast

42: Rachel Laxer: Build on Your Experiences, Your Past to Create a Smart, Profitable Business
39:51
2017-10-09 10:36:18 UTC 39:51
42: Rachel Laxer: Build on Your Experiences, Your Past to Create a Smart, Profitable Business

On our show today we have Rachel Laxer! Rachel runs a pretty big firm that is based out of London and New York City. She is a member of the British Institute of Design, and ASID here in the states. She graduated from Washington State with a BA in Political Science and History and from NYU with an MBA in Finance and International Business! She has been featured in Ireland’s Home, Interiors and Living magazine, participated in the Holiday House in New York City, Westchester House in New York and Design on a Dime. Rachel came to interior design in a rather unusual way. She is going to tell that story on the show today!

Show Notes:

  • How did Rachel begin working with Kelly Hoppen?
  • How does she predict trends?
  • How does she use her degrees in interior design?
  • What is the key to mixing periods of time?
  • What are the challenges having an interior design business in two “homes”?
  • Use the people you know will do a good job!

Resources:

www.rlaxerinteriors.com

www.windowworks-nj.com/rachellaxer 

41: Cheryl Janis: Create Clarity for Your Interior Design Firm and Watch Your Profits Grow
01:11:53
2017-10-09 10:36:18 UTC 01:11:53
41: Cheryl Janis: Create Clarity for Your Interior Design Firm and Watch Your Profits Grow

Our guest, Cheryl Janis has been an interior designer for more than 19 years! She has a background in full service interior design for residential design, restaurant design, office design, the whole she bang. But in the last 2 to 6 years she has thought about a direction change for her business. Cheryl has decided to specialize in independent healthcare physicians that are visionaries and embrace the whole health philosophy. She is going to share with us why and how she has come to only specialize in this specific nitch.

Show Notes:

  • What kind of specific healthcare spaces does she design for?
  • How did an accident when she was 17 years old impact her life in such a big way?
  • How have her designs affected these businesses?
  • What is a generalist?
  • What was scary about making the leap to specialize?
  • What is evidence based design?
  • What are some things that can help with recovery in design?
  • Why does Cheryl have a newsletter?

 

You can read the full show notes at www.windowworks-nj.com/cheryl

40: Meryl Santopietro- How to Re-Invent, Re Vitalize Your Firm, Even After 20 Years
55:06
2017-10-09 10:36:18 UTC 55:06
40: Meryl Santopietro- How to Re-Invent, Re Vitalize Your Firm, Even After 20 Years

Today on the show we have Meryl Santopietro! She is going to be sharing with us about her career and her decision to move her business to Manhattan. Meryl’s business was based in Rhode Island until she moved her business to Manhattan. She also has the pleasure of working with her two daughters every day.

Show Notes:

  • How did she build her business?
  • Why did she move her business to Manhattan?
  • What should you do in an interview?
  • New contacts can equal new referrals
  • When did her daughters join in the business?
  • How did she come to develop products?
  • What are her products used for?
  • What roles do her daughters play in the business?
  • Have a great photographer!

Resources:

Simply Spotless

www.merylsantopietro.com 

You can read the full show notes and access the resources at www.windoworks-nj.com/meryl

39: Andrew Joseph- Advice From the Principal of an Elite NYC Public Relations Firm
01:05:20
2017-10-09 10:36:19 UTC 01:05:20
39: Andrew Joseph- Advice From the Principal of an Elite NYC Public Relations Firm

Today on A Well Designed Business we have a treat! We have Andrew Joseph who is the principal of a design boutique public relations firm in New York city! This is a big time firm and he has clients from all over and his reach is worldwide. He is going to share with us his tips on how to hire, take advantage of and understand what a PR firm can and cannot do for you.

Here's a bit about Andrew: 

Prior to founding Andrew Joseph PR in 2012, Andrew worked for another shelter specific firm advancing his knowledge of public relations and forming a strong network of contacts in the design industry. Andrew’s PR expertise crossed lifestyle categories while working on beauty and fashion brands at RED PR from 2001 to 2005. Before his career in PR, Andrew acquired his journalism skills while employed at Vanity Fair and Allure magazines. That editorial experience facilitates Andrew Joseph PR to have a unique understanding about the media, creative branding strategies, and a deep, successful clientele.

Show Notes:

  • Where did he get his background in public relations?
  • How much information should you include in a pitch?
  • What is the value of a deadline?
  • How do you know which Public Relations firm to hire?
  • What are some things to include in your portfolio?
  • Make sure you have good photography!
  • Why is it important to look at the “landscape”?

Resources:

Vanity Fair Magazine

Allure Magazine

www.andrewjosephpr.com 

andrew@andrewjospehpr.com

38: Patrick Cain - Resource Management- A Skill You Need to Understand to be Successful
56:34
2017-10-09 10:36:19 UTC 56:34
38: Patrick Cain - Resource Management- A Skill You Need to Understand to be Successful

Today on the show I’m excited to have Patrick Cain! He is a custom furniture designer based out of Los Angeles. He specializes in furniture made from wood, metal and concrete. The designs are gorgeous! He is going to share with us a little about the pieces and how he got his business started.

Show Notes:

  • What two objectives does Patrick try to put into his furniture?
  • What is the definition of recycle?
  • How does he use recycling in his furniture?
  • Where does he get the wood for his pieces?
  • When did he start his furniture designing?
  • What about “the numbers”?
  • How to get free market research
  • When you are learning about something just go with professionals!
  • How to decide what to put in inventory
  • “Don’t skimp on photography!”

Resources:

www.patrickcaindesigns.com

@patrickcain -Instagram

Patrickcain- Facebook

37: Lesley Myrick - Strategies I Used to Build My Business
01:00:33
2017-10-09 10:36:19 UTC 01:00:33
37: Lesley Myrick - Strategies I Used to Build My Business

Leslie Myrick is an interior stylist and has not only built her business from the ground up once but three times! She has been in Canada, California and now Texas! She has very specific ways how she has built her business in such a short amount of time that really stand out. She has a blog and YouTube videos and has really created a good body of work in a short amount of time. We are going to talk about how you can be doing business in the same place you have been for the last twenty years and approach it like you just moved there.

Show Notes:

  • How much preparation did it take to move to where she is now?
  • What is on the checklist when starting out?
  • What should you want to be remembered for? 
  • “Stand in your space”
  • Should you pay to have help doing different parts of the business?
  • What is the most important thing to do with a customer?
  • What 13 things has Leslie learned?
  • What kinds of systems does she use?
  • Put your expectations up front!

Resources:

www.mebydesigns.com – Get your business coach here!

The Big Leap- Gay, PhD Hendricks

www.lesleymyrick.com

36: Susan Brunstrum- Practical Advice for Project Management
01:02:15
2017-10-09 10:36:20 UTC 01:02:15
36: Susan Brunstrum- Practical Advice for Project Management

Susan is founder and principal of award-winning Sweet Peas Design, which she launched 13 years ago in the Chicago suburb of Libertyville as a one-woman firm. Today Sweet Peas Design is a full-service studio with a staff of six in downtown Libertyville and a branch office in Chicago. She and her team work with a broad-based clientele of entrepreneurs, corporate executives and professionals.   Susan is an experienced speaker, whether on interior design issues or the business of design. She is a popular speaker on design at libraries on the North Shore of Chicago. Susan has been featured on NBC/LXTV’s  “George to the Rescue” and  “Open House,” and she appeared on CLTV’s “Bring It Home” program. Her work has been published in numerous national and local magazines and newspapers, including Modern Luxury Interiors Chicago, Kitchen + Bath Makeovers, Trends Kitchens, Trends Bathrooms, Color Made Easy, Crain’s Chicago Business  and Chicago Sun-Times’ magazine, Splash.  

Today on the show we have Susan Brunstrum! She has a big firm in Chicago and a signature line called LivableLuxe with a tagline that says “the little black dress of interior design.” She is a business woman, she is a woman who knows what she wants, knows how to do business and knows how to present herself. Her firm has won several designer awards but today we are going to focus on the financial part of business.

Show Notes:

  • The two project fee basis systems 
  • The six phases of projects
  • How do you utilize the project fee?
  • If you don’t charge for your initial consultation you should!
  • Three things to assess on a client when you first meet them
  • What are the red flags when assessing a client?
  • The difference between advertising and public relations
  • Be patient!

 

Resources:

www.sweetpeas-inspired.com - Sweet Peas Design

www.studiowebware.com 

www.quickbooks.com

35: Jerri Eskow- Integrity is the Foundation for Success
50:50
2017-10-09 10:36:20 UTC 50:50
35: Jerri Eskow- Integrity is the Foundation for Success

Today on A Well Designed Business we have Jerri Eskow! She is a full-service interior designer and has been in business for more than 20 years! After becoming friends on Instagram I went to her website and did a little research. Sometimes when I have guests on the show I already know what their special skills, talents or lessons are. But with Jerri Eskow I was just so impressed with her as a whole. She is going to talk about her techniques she has used to be a successful interior designer for over 20 years.

Show Notes:

  • Where does integrity fit into business?
  • How to “create an atmosphere”
  • Have the details!
  • Why you should give your opinion 
  • 3 systems to use to stay organized

Resources:

Chief Architect   https://www.chiefarchitect.com Apple Apps: Numbers and Notes

www.irongateinteriors.com 

Irongateinteriors- Instagram

Irongateinteriors- Facebook

34: Mary Fisher - Author, Artist, Advocate, Social Entrepreneur
01:02:03
2017-10-09 10:36:21 UTC 01:02:03
34: Mary Fisher - Author, Artist, Advocate, Social Entrepreneur

 

 

On today’s show, we have Mary Fisher who is a passionate designer of many trades. She is a textile designer, the author of 6 books, a jewelry designer, artist and photographer! Mary had some terrible news in 1992 that she had been diagnosed with HIV. Since then her passion to help others has skyrocketed. Her collection “100 Good Deeds” is a perfect of example that she does just that: Helps others.

Show Notes:

  • How did Mary get involved with Kravet Inc.
  • What is “100 Good Deeds” jewelry and what does it stand for
  • What resources does she use for “100 Good Deeds”?
  • Who makes the art for “100 Good Deeds”?
  • Don’t let other people define your designs 
  • What kind of people are good to have in business?
  • What advice did Mary’s mentor give her?

Resources:

Kravet Inc. – kravet.com

Mary Fisher CARE Fund:

https://www.uab.edu/medicine/cfar/mary-fisher     You Tube 1992 Republican Convention Speech:

https://www.youtube.com/watch?v=zB5K9k__SOo

  Macys.com to see and purchase 100 Good Deeds Bracelets designed by Mary Fisher http://www1.macys.com/shop/for-the-home/fair-trade/Brand/100%20Good%20Deeds?id=58181  

33: Arlene Angard - Mix 1 Part Passion + 1 Part Strategy = Success!
46:22
2017-10-09 10:36:21 UTC 46:22
33: Arlene Angard - Mix 1 Part Passion + 1 Part Strategy = Success!

Arlene Angard is a New York City Interior Designer. She manages a full service interior architecture and design firm that specializes in luxury residential and new age commercial. She has been an Art Curator and table top connoisseur most of her life. She has curated global art exhibits, participated in art culture panels and collected fine art from around the world. She recently launched a colorful collection of area rugs inspired by her extensive travels abroad.  

She tries to learn as much as she can about her clients' lifestyle and her design decisions are made within this context. Her work has been featured in prestigious magazines such as  Elle Decor, The New York Times, Traditional Home Magazine, New York Spaces Magazine, Luxe Interior + Design Magazine, Ocean Drive Magazine, EL UNIVERSAL, 1stdibs Introspective Magazine, NYC Cottage & Gardens and numerous other design and art publications.   

  • Arlene came from Venezuela to New York in 1997 to pursue her Orthodontics program.
  • She enjoyed New York and pursued another specialization, TMD (temporomandibular) after completing her Orthodontics.
  • As creativity has always been in her blood, she enrolled at the New York School of Interior Design and decided to become an interior designer.
  • As an interior designer, she noticed that her clients didn’t have the right art pieces for their homes and she was always looking for the correct art pieces to match her clients’ furniture pieces and décor.
  • Arlene decided to open her own art gallery. She owns and manages an art gallery at Madison Avenue.
  • She set up the art gallery to help both her clients and the artists community in the city. She gives the artists a space to feature their artworks.
  • She sets up art gallery events depending on the season, one for the winter, one for spring, one for summer, and one for fall.
  • She focuses on contemporary art pieces but she loves learning anything about art. Emerging artists attract clients because they offer a different budget. Arlene has pieces for different budget levels.
  • To source art, she goes to art events to look for new artists worldwide. She is also approached by artists and art dealers who know her as a contemporary art dealer.
  • Arlene discovered that since NY spaces are small, she had to custom-make the furniture pieces to fit the client’s space. Still they are all high-end pieces made of exotic woods and with high gloss lacquer.
  • Her exotic wood furniture includes tables, dining tables, meeting tables, and coffee tables, wing back chairs, ottomans, classic chairs.
  • The main idea of Arlene’s line of furniture is to have the best quality to help the interior designers and clients to complement the pieces they already have.
  • Most of Arlene’s clients go to her Gallery to discuss their projects. Then if projects are feasible, Arlene visits their home.
  • Distant clients communicate with her first by sending measurements of their space.
  • Arlene is a member of the prestigious 1stdibs.com family.
  • Arlene is also designing custom area rugs.
  • Learn what materials she is using for rugs.
  • She compares a project to delivering a baby.
  • Know that if a client is decisive, work would take 6 months, if the client is indecisive, it would take 9 months, sending samples back and forth.
  • Arlene serves high-end national and international clients.
  • Her advice to new designers: Write down the list of goals to be accomplished daily and week. You have to pursue your dreams with passion. It’s a lot of work to be an interior designer and if you want to succeed, don’t count the hours, the sky is the limit….Do it with passion and every time that you find a product that doesn’t work for you, go far beyond, try to design a new one for your client. If you cannot design, go to a manufacturing company and ask if they can do a custom piece for you.
  • She also recommends that a future designer must have a strategy, persistence, patience, dedication, and must be highly organized. A business plan is also a must.
  • I’m a humble connoisseur but I have an expert eye. I want to be active as an art dealer and as an interior designer as well. – Arlene Angard.
  • When you love what you’re doing, when you have the passion to do it, then the time you spent doing it doesn’t matter at all. – Arlene Angard

  Arlene’s Art Gallery: 15 East 71st Street & Madison Ave, New York, NY 10021

E-mail: arlene@arleneangard.com

Arlene’s website: http://arleneangard.com

32: Robin Baron - The President of ASID NY Metro Chapter Talks with us about PR and Brand Development
43:11
2017-10-09 10:36:21 UTC 43:11
32: Robin Baron - The President of ASID NY Metro Chapter Talks with us about PR and Brand Development

Robin Baron, interior designer and lifestyle expert creates homes that are uniquely fabulous , yet captures  her clients’ individual personalities . She brings a striking sense of style to everything she does.  

  • Her motto “Confidence begins at home” helps her guide her style and design in creating a sense of  happiness, fulfillment,  and peace in her clients.
  • She prides herself on her ability to capture her clients’ individual personalities in their homes. 
  • She is currently the President of  American Society of Interior Designers (ASID) for  New York  Metro Chapter; 

 

  • Robin is affiliated with many industry organizations, including:  Sustainable Furnishings Council (SFC), The  International Furnishings and Design Association (IFDA), Interior Design Society (IDS), Women in the Home Industries Today (WithIt), International Interior Design Association (IIDA), Women President's Organization (WPO) , The Beacon Group, Founding Member Board of the Devereux Glenholme School, Benefit Committee of the Promise Project

 

  • Over the years, her clientele has grown to include many celebrities and top personalities.
  • She feels that the best design work comes from the collaboration between her creative vision and the lifestyle and vision of her clients. 
  • She has been on TV and in the media, including HGTV
  • She has also been featured in many print and online magazines including  ElleDecor.com, Wall Street Journal, New York Magazine, New York Cottages & Gardens,  Redbook magazine, among many others. 
  • She has spoken at events such as D&D Building, New York Design Center, NY School of Interior Design, Fashion Institute of Technology, Zoffany, Benjamin Moore, and many others. 
  • In her blog:  “Simplifying Fabulous”, she shares her design and lifestyle tips and more.
  • She has a multi-platform social media presence. 
  • She gives back by actively contributing to several charitable organizations. 
  • She is also the founder of an independent living program for high-functioning young adults on the autistic spectrum
  • She finds inspiration around her and always says:   “You never know where you’re going to find inspiration so always have an open eye and an open mind.”  
  • “Our goal is to create beautiful homes that empower our clients and reflect their lifestyles.” – Robin Baron
  • Her services include:  Space planning, floor plans, CAD drawings, Furniture, décor, finish selections, Custom furniture design, Window treatment design, Interior architectural design, Project management, Pre-construction consulting,  bath & kitchen design,  comprehensive interior design services, and selection  of construction-related materials and surfaces including: mouldings, doors, flooring, hardware, plumbing selections, etc.

You can read the full show notes at www.windowworks-nj.com/robinbaron

31: Steven Cooper - The Value of a Trusted Vendor
48:54
2017-10-09 10:36:21 UTC 48:54
31: Steven Cooper - The Value of a Trusted Vendor

Steven Cooper is the CEO of Cooper Pacific Kitchens, the experts in the field of kitchen design, kitchen remodeling, interior design, engineering, and installation.  Through innovation and premium design, Steven’s team always aims to bring each client’s  unique vision  and sense of expression to life.

They provide homeowners with functional kitchen spaces that are stunning expressions of their individual tastes.

 Cooper Pacific Kitchens was founded in 1986 by Neil and Shirley Cooper, Steven’s parents.

  • They have just celebrated their 30th year in business.
  • Steven’s parents have retired and the business is now managed by Steven and her 2 daughters. One of them is already working full time and the other daughter is still in school and is working part time.
  • His daughters are training on the managing of logistics, scheduling, and installation.
  • They have a team of highly qualified kitchen designers.
  • They are based in Los Angeles, California
  • They have projects all over the country and outside USA too.
  • Cooper Pacific Kitchens is also a resource center for the kitchen design business and experts.
  • It may take a thousand details in creating and designing a beautiful kitchen.
  • A Team of designers and engineers help put the kitchen together.
  • They always keep up to date with the latest developments in appliances, construction materials, new processes and trends.
  • It’s a fast-changing world. The team has to know which appliance to recommend for each particular client and for which particular location in the kitchen or home – the ovens, dishwasher, cabinets, all other appliances such as refs. He often recommends the combination convection and steam oven rather than microwave oven. The steam oven is taking the place of microwave.
  • Each project is a collaborative work of experts
  • Every team member is given due recognition and importance.
  • Synergy among the team is valued.
  • Steven’s projects are worth six figures each and every one is very careful not to make any mistake.
  • Steven is on the line for all the minutiae of the work – the small, precise details of the project in order to avoid mistakes

RESOURCES

  www.cooperpacific.com

 

30: Kimberly Serafim - Advice to New Grads in Their 1st Job
55:32
2017-10-09 10:36:22 UTC 55:32
30: Kimberly Serafim - Advice to New Grads in Their 1st Job

Graduation is coming up! So I thought we would do a week of podcasts giving advice and tips to the new graduates coming into the design business. One of my employees: Kim is our special guest today. She has been out of school for 9 years now and has been working at “Window Works” for 8 years. She is going to share some of her personal experiences from school to job.

Kim shares with us:

  • Dealing with one project a semester taught time management and how to deal with deadlines
  • One presentation a year in college
  • Don’t underestimate the projects
  • Look to create teamwork
  • Internships are important ~ start internships as soon as possible to build up resume and get as much experience as you can
  • First intern experience was a “what not to do” experience
  • Organization and having a system in place is important
  • Going from intern to job ~attention to detail very important
  • Expect high expectations~ be prepared to deal with everyday issues
  • Figure out how to deal with what has been given to you
  • Bring good work ethic
  • Pay your dues then you will be able to do the bigger, important jobs
  • Be in the industry even if it’s not a design assistant
  • See how other businesses are run
  • Get the tools to run a business before you start your own firm

www.windowworks-nj.com

29: Shannon Leddy Returns for Graduation Week- Best Tips for Landing Your 1st Job
57:28
2017-10-09 10:36:22 UTC 57:28
29: Shannon Leddy Returns for Graduation Week- Best Tips for Landing Your 1st Job

This is Shannon Leddy’s second time on the show! We are so happy to have her back! She is going to share some tips on how students can be more effective before and after graduation.

Shannon shares with us:

  • Keep up with your portfolios- think about how you need to set it up
  • Have some flare with your outfit going to an interview
  • Research the firm you are going for an interview for
  • Go on as many interviews as you can 
  • Ask for feedback even if you didn’t get the job
  • The follow up- know what you want to get paid
  • Ask about benefits and overtime
  • Stay at a job for at least 6 months- give it a chance
  • Make and keep relationships on good terms
  • Keep up with education
  • Look to see what you have to do to be a certified interior designer

Shannon's Website

28: Andrew Suvalsky - What Are You Waiting For?
01:03:50
2017-10-09 10:36:22 UTC 01:03:50
28: Andrew Suvalsky - What Are You Waiting For?

Andrew Suvalsky has been in the interior design business for 11 and a half years! He worked for icon designer Benjamin Noriega Ortiz for a time and then established his own business: Andrew Suvalsky Designs. Andrew has a very interesting story about how he got started in his business and some great tips for running your own business that he learned along the way.

Andrew shares with us:

  • 10-year business mark was a turning point
  • Bought two apartments and renovated them
  • Worked from home for a time
  • Sometimes you just need a nudge
  • Listen to the “voice”!
  • You have to take risks!
  • In the new place the first three months were slow
  • It took a year or so for everything to come true
  • A business coach is a good idea
  • Have knowledge on the different jobs in your business
  • Be flexible

Links Mentioned:

www.suvalskydesigns.com

27: Marlaina Teich- Balancing the Line Between Interior Designer and Therapist
01:03:06
2017-10-09 10:36:22 UTC 01:03:06
27: Marlaina Teich- Balancing the Line Between Interior Designer and Therapist

Marlaina Teich has been in business for ten plus years with her business Marlaina Teich Designs. She did not start out in interior design. She started out in fashion and then had a family and while she was home taking care of family she decided to go back to school for interior design. It turns out going to school and starting her own business in interior design was a great choice. Marlaina has some great advice on how to avoid the blurry lines between an interior designer and client(s).

Marlaina shares with us:

  • Success of client = relationship with client
  • The top signs that your client is crossing the line
  • How to draw the line
  • Interior designer therapy
  • How to deal with the “elephant” in the room
  • Don’t get taken advantage of
  • Know your worth!
  • Learn to delegate
  • How to keep up with time with clients
  • Limit alcohol

Links Mentioned:

26: Kae Whitaker- Branding Your Business- Finally I Understand It!
01:03:45
2017-10-09 10:36:23 UTC 01:03:45
26: Kae Whitaker- Branding Your Business- Finally I Understand It!

Kae Whitaker and her husband/business partner have a unique business called Kae Whitaker Solutions. Kae is a personal branding and business development coach who specializes in creative business. She will teach you specific strategies to build your business to success. Remember “just because you are a master at design does not mean you are a master at business.”

Kae shares with us:

  • What about brands?
  • Know the background
  • Personality draws customers
  • You need to have core values to make decisions
  • Initial coaching sessions: how they work
  • How she works together with her husband
  • Sometimes you need to have people to delegate to
  • Tips for struggling businesses

Links Mentioned:

www.kaewhitaker.com 

www.instagram.com/kaewhitaker 

www.facebook.com/kaewhitaker 

www.twitter.com/kaewhitaker 

www.snapchat.com/kaewhitaker 

www.periscope.com/kaewhitaker

www.periscope.com/tv/kaewhitaker 

25: Peter Fasano - An Exceptional Artist, A Humble Man
46:53
2017-10-09 10:36:23 UTC 46:53
25: Peter Fasano - An Exceptional Artist, A Humble Man

On the show today, we have Peter Fasano who sells hand-silk screen, hand painted fabrics and wall coverings. Peter’s story is special because he discovered his business by accident. He had gotten out of the Army and started painting, and that’s where he discovered the potential for a successful business. Peter has done just that: made a super successful and environmentally friendly business, I might add!

Peter shares with us:

  • Art gallery vs. fabric painting
  • Location, location, location
  • Fabric painter vs. fabric designer
  • He works with his wife and has been for forever
  • 1/3 of his studio is commissioned by other designers
  • His most rewarding experience
  • A new collection!
  • His work is showcased in 15 states in the United States and in other countries!

Links Mentioned:

24: Krista Coupar- Not Your Average Business Consultant
01:07:13
2017-10-09 10:36:23 UTC 01:07:13
24: Krista Coupar- Not Your Average Business Consultant

I am so excited about our guest today on the show. Krista Coupar has a unique business that includes business coaching, PR, marketing, staffing, design support and management. Wow! She can work virtually or in person. If you can FedEx, you can work. You have got to listen to this episode! It will blow your mind!

Krista shares with us:

  • Showcasing designers work online
  • Started business coaching in 2007
  • The who, what, when, where, why and how much you should spend on billable
  • How to get the least amount of pushback
  • Plan out your day
  • Facing the “NO”
  • Don’t be afraid to ask for help
  • Online designing for designers
  • Have a place to hold court

Links Mentioned:

23: Rio Hamilton - Media Expert and Author of the Wildly Popular Industry Blog, Mon Oncle
01:00:05
2017-10-09 10:36:23 UTC 01:00:05
23: Rio Hamilton - Media Expert and Author of the Wildly Popular Industry Blog, Mon Oncle

Rio Hamilton is a marketing and business development strategist who is based in Manhattan for interior design industry. He has had the privilege to work at NIEDERMAIER and be an apprentice to Judy Niedermaier as director of sales and marketing. He also has a wonderful blog. If you have not read it, you should!

Rio shares with us: 

  • Designed his own furniture
  • Niedermaier was family owned until doors closed
  • Share your knowledge
  • The Holiday House
  • How does his business work?
  • Mon Oncle
  • How did the blog come about?
  • Unexpected things make things fun
  • Bigger camera = serious

Links Mentioned:

www.riohamilton.com 

http://www.riohamilton.com/2015/09/the-profile-all-about-alexa.html

 

http://design-bloggers-conference.com

 

22: Fred Berns - How to Create a Killer Bio
57:22
2017-10-09 10:36:24 UTC 57:22
22: Fred Berns - How to Create a Killer Bio

Fred Berns is a Denver based coach for interior designers. He teaches interior designers how to be successful at copywriting and Bios. His motto is “Your most important sale is a personal sale.” You wouldn’t believe how many ways you can use your bio. Fred has some very in depth information and tips on how to beef up that bio, so that it really sells you.

Fred shares with us: 

  • Best way to promote yourself- most important sale is a personal sale
  • What goes into a good bio?
  • Is there an order the information should be placed?
  • Don’t sell yourself short
  • Your bio is worth more than just the “about me” section of your website

Links Mentioned:

21: Stacy Garcia- A Thoughtful Conversation with a Design Visionary
01:08:39
2017-10-09 10:36:24 UTC 01:08:39
21: Stacy Garcia- A Thoughtful Conversation with a Design Visionary

Our guest today is our first guest who specializes in hospitality! Stacy Garcia has three different businesses in three different markets! Talk about talent! Stacy has a degree from Syracuse University in Surface Pattern Design. She started her first business in 1999 called Lebatex Inc. and she named it after her great grandmother. So sweet! Stacy is going to share some great advice on the differences between trends and fads and how to use it to your advantage.

Stacy shares with us:

  • Worked at Ralph Lauren
  • Educate yourself!
  • What is the difference between a trend and a fad?
  • Influencers
  • “Trend is your friend”
  • How to forecast
  • Her new brands!

Links Mentioned:

20: Arianne Bellizaire - Could Your Hobby or Hidden Talent Be Your Marketing Platform?
56:20
2017-10-09 10:36:24 UTC 56:20
20: Arianne Bellizaire - Could Your Hobby or Hidden Talent Be Your Marketing Platform?

Today on the show we are going to talk to Arianne Bellizaire! Arianne is not only a successful business owner of Arianne Bellizaire Interiors, she is a blogger, public speaker and an author of a Kindle Amazon top seller! She has been featured in several magazines. What really makes Arianne’s website so special are her videos. The story behind her passion for using videos in her work is very touching.

Arianne shares with us:

  • How the videos on her website came to be
  • Have the customer tell the story
  • IMovie on mac
  • Measure time with video
  • How did she start her platform?
  • Keep learning new things
  • Find what you are good at or passionate about and figure out a way to incorporate that into your work
  • “How To Get Moved In & Totally Unpacked: In 30 Days Or Less”
  • More books coming soon??
  • Use outlines to see progress

Links Mentioned:

www.ariannebellizaire.com

Get her book “How To Get Moved In & Totally Unpacked: In 30 Days Or Less”

Check out this video of Arianne that we mentioned in the show

19: Susan Jamieson – Bring Your Retail Product to Market
45:35
2017-10-09 10:36:24 UTC 45:35
19: Susan Jamieson – Bring Your Retail Product to Market

Welcome back! Today we are going to be talking to a fabulous designer who is always up for a new adventure: Susan Jamieson. Susan has been an interior designer for 25 years and has been featured in several magazines and tv shows. Her newest projects include her own paint line called Bridget Beari paints that has about 200 different colors and custom wallpaper designs. Stay tuned to hear her tips and upcoming projects and events!

Susan shares with us:

  • Richmond show house pictures- you have to check them out on her website!
  • What is Design on a Dime?
  • Have a PR agent to help get out past your local area
  • Blogging since 2007
  • Is there a book coming???
  • Where does she get the names of her products?

Links Mentioned:

Bridgetbearidesigns.com

windowworks-nj.com/Susan

 

18: Vanessa DeLeon - Triple D: Drive- Dedication- Discipline
53:29
2017-10-09 10:36:25 UTC 53:29
18: Vanessa DeLeon - Triple D: Drive- Dedication- Discipline

Today on the show we have a brilliant and when I say brilliant I really mean it, brilliant business woman: Vanessa DeLeon. Vanessa has starred on several television shows on some big television networks such as NBC, Bravo, HGTV and DIY Network. She has also been in several magazines such as TIME, Cosmopolitan etc. and on top of that she is a spokesperson! Wow! Talk about impressive resume! Please stay tuned to hear all of her great advice and her shared experiences.

Vanessa shares with us:

  • The triple “D’s”
  • What she would have done differently before starting her own business at 20
  • When does the momentum pick up?
  • Dreams do come true
  • Are vision boards a yes or a no?
  • Entitlement…I don’t think so!
  • Vacation? What’s that?

17: Elizabeth Lamont- Running a Successful Retail Store
01:13:33
2017-10-09 10:36:25 UTC 01:13:33
17: Elizabeth Lamont- Running a Successful Retail Store

Elizabeth Lamont is a self-made entrepreneur, interior designer and the owner of her store “Room at the Beach”, which has been named a top store in LA Magazine to name a few of her accomplishments. She has been in business since 1990! Elizabeth shares with us her tips and advice on how to be successful and stay successful. You don’t want to miss out on this episode!

Elizabeth shares with us:

  • Her transition from a 5500 sq. ft. store to an 1800 sq. ft. store!
  • How to source product
  • Make your shop an experience!
  • Kravet = the best
  • The most important thing to remember!
  • How to be successful in business
  • Vision boards!
  • What is in the future for Elizabeth…

Check out the full show notes at www.windowworks-nj.com/elizabeth

16: Charles Pavarini – Behind the Scenes of The Architectural Digest Design Show 2016
01:12:03
2017-10-09 10:36:25 UTC 01:12:03
16: Charles Pavarini – Behind the Scenes of The Architectural Digest Design Show 2016

Charles founded Pavarini Design nearly 30 years ago and it is a full-scale New York based Interior Design Firm that specializes in Architectural Interior Design, Custom Furniture Design and Lighting Design.  

Charles has sat on the Designer’s Lighting Forum of New York, board of directors for twenty-eight years.

And his talent has earned 21 awards for excellence in design over his career. The list includes the most prestigious of lighting awards, the coveted Lumen Award. In addition he has received the Interior Design Magazine Best of Year Award for Architectural Lighting, an Award of Merit from the Illuminating Engineering Society for Lighting, a 2014 International Property Award for the Americas, an ASID Design Specialty Award, a CODA Works Award for a Public Art Installation,a Circle of Excellence Award and now lets add- to the list an award for Best in Show Architectural Digest Design.

You can see the full show notes at www.windowworks-nj.com/charles

15: Nancy Ganzekaufer- Niche is Rich
46:10
2017-10-09 10:36:25 UTC 46:10
15: Nancy Ganzekaufer- Niche is Rich

Today on the show we have Nancy Ganzekaufer! Nancy is an art and accessories consultant. She is the founder and owner of her business Expressive Living. Before her business she worked in banking all the way to vice president! After this she was a stay at home mom and then became a personal trainer. While trying to figure out what to do next she got a phone call from her mother one day that would change career plans. Her mother wanted to get rid of her art work. Nancy started having home art parties and this is how her business in art and accessories all began.

Nancy shares with us:

  • Build relationships
  • “Niche is rich and broad is broke”
  • Research, research, research!
  • Tools to success
  • New business???
  • Free giveaways!!

Links Mentioned:

  • nancy@expressiveliving.com

14 Malene Barnett Success Secret - Build Relationships
33:50
2017-10-09 10:36:25 UTC 33:50
14 Malene Barnett Success Secret - Build Relationships

Rock star designer Malene Barnett created and built her business specializing in handcrafting custom carpets and dabbling in wall design and tile design. She has a background in surface design from F.I.T (Fashion Institute of Technology) in New York. Malene has some great advice to share with us!

Show Notes:

  • Inspiration from experiences behind her work
  • How to get from point A to point B starting out
  • Growth plans
  • E-guide series!

Links Mentioned:

 

You can get all the resources at http://windowworks-nj.com/malene

13: Jeffrey Brooks - 30+ Successful Years in Interior Design
45:40
2017-10-09 10:36:26 UTC 45:40
13: Jeffrey Brooks - 30+ Successful Years in Interior Design

Jeff Brooks has been a designer in business for 30 years! When he was starting out in the design world he did a lot of kitchen design until he decided to open his own design firm in 1986. He does a lot of residential work and has been interested in earth work and environmental design. Jeff has some fantastic advice for designers starting out or even designers who have been doing their thing for any amount of time!  

Show Notes:

  • What is the best use of a space?
  • Hospitality and public spaces
  • Execute a plan!
  • How to let someone know if the designer is within their budget      
  • Where does the inspiration come from?
  • Be kind

“Plan every project by starting with the intended result”. Jeffrey Brooks

 

Links Mentioned:

Jeff’s Website

12: How to Get Your Interior Design Projects Published with Ren Miller
58:16
2017-10-09 10:36:26 UTC 58:16
12: How to Get Your Interior Design Projects Published with Ren Miller

 

Today my guest is Ren Miller: editor in chief of Design New Jersey! Ren has a background in design and editorial management. He worked with newspapers and then worked with a jewelry magazine. On 9/11 he caught a bus to get to his home in New Jersey and made the observation that the other people were just trying to get home because home is safe. That was his aha moment when he realized he wanted to work for a magazine that portrayed homes. He applied to Design New Jersey and was fortunate enough to get the job. Ren has worked his way up to where he is now and has been doing a fabulous job as editor in chief! 

Ren Miller shares with us:

  • Why should designers want to put their work in publication?
  • Know the magazine
  • Keep up with the trends
  • White rooms in publication
  • Background
  • How to get accepted
  • The “No’s”

Links Mentioned:

 

11: Robin LaMonte: Re-Launching Your Interior Design Firm in a New Market
40:44
2017-10-09 10:36:26 UTC 40:44
11: Robin LaMonte: Re-Launching Your Interior Design Firm in a New Market

Robin LaMonte is an amazing interior designer who is based in Atlanta. She spent 13 years in New Jersey building her name and then she and her husband made the decision to move to Atlanta. Robin has started her empire from scratch…again. Today’s show is all about re-establishing yourself and your business after a move to a new city or state. But truthfully the strategies we discuss apply if you are beginning your interior design business or even if you need to give a boost to your established firm.

Robin shares with us how she has accomplished this and gives advice for other designers who are starting out in today's episode!

10: Denise McGaha - Deadline Driven Design
51:18
2017-10-09 10:36:26 UTC 51:18
10: Denise McGaha - Deadline Driven Design

Denise and her team deliver diverse and fashionable designs for those who live on the fast track. Her company specializes in turnkey, concierge-level services---in as little as 90 days! They execute high-end interior design projects with their organization and signature deadline-driven design solutions. Denise honed her business practices, sophisticated methodology, and solid business acumen while working with Neiman-Marcus. You will be impressed with what she accomplishes with her relatively small staff. Join us for more from Denise!

In this episode, you’ll hear the following:

  • Denise’s business is built on a three-tiered philosophy: Delivered in 90 days, Designed in a Day, and Designer Full-Time. Stay tuned to learn more!
  • Denise’s full-service design came first, as she found a niche for people who want things quickly.
  • “Doing the job faster means getting your money faster!”
  • The niche was needed in the industry; Denise asked, “How can we brand it and make it happen?”
  • Her systems are driven by project plans, timelines, and a very scheduled process.
  • There are multiple team members working on multiple projects.
  • Organization and precise communication are essential for the Delivered in 90 Days option!
  • The client has to be ready to make decisions and move fast, just as Denise’s team does.
  • Every decision, order, and email has a deadline attached to it to keep the process moving.
  • This business requires a strong team who are ready to work within the timelines, and requires respect and trust from clients.
  • Surprisingly, Denise accomplishes this with just THREE employees!
  • The initial timeline is 2-4 weeks until presentation is made to the client, and then the team hits the ground running when a contract is secured.
  • Denise operates in other locations outside the Dallas area, but those are more difficult and present greater limitations.
  • Not every client comes to Denise for the 90-day timeline; many come for the design quality.
  • For other designers who question this process, Denise asks, “How much time did you spend and how much did you bill for? What if you compressed the time? How much time is wasted from week to week?”
  • The Designer Full-time option is a complete project, with construction, furnishings, etc. These are large projects that take 1-2 years to complete.
  • Denise implements a screening process for clients so that she can understand their needs and the scope of the project.
  • She gives great advice for accepting clients and knowing which clients are NOT a good fit; it all comes down to chemistry!
  • Designed in a Day gives Denise the opportunity to get out of the office for a day to help a client who wants a quick update with what they already have in place. 
  • Denise runs down the entire process of her Designed in a Day option, which is an unusual niche that fosters a face to face relationship and connection for the future.
  • Denise explains her partnership with Curated Kravet, the sponsor of our podcast. They are one of her favorite vendors, and she explains why!
  • Denise designed vignettes for them with their fabrics and in-stock items. You can view it online!
  • Denise’s advice for designers:
    • Make a plan for all that you do and your processes.
    • See where you can be very, very efficient.
    • Work smarter, not harder.
    • There is no need to fret over decisions.
  • Denise explains her upcoming project Show House in New Orleans, already in the design process!

Resources:

www.curatedkravet.com

www.denisemcgaha.com

www.windowworks-nj.com/denise 

09: Rona Spiegel- Follow Your Inspiration No Matter Where You Are in Your Career
54:48
2017-10-09 10:36:26 UTC 54:48
09: Rona Spiegel- Follow Your Inspiration No Matter Where You Are in Your Career

Today on the show we have the talented, go getter Rona Speigel! Rona started her own business, Lifestyle Designs in 1980. About 4 years ago she started another business, Red-Zebra. Red- Zebra started out as just photography but then grew into something extraordinary!

Rona shares with us in this episode:

  • How Red-Zebra came to be
  • The “sideline”
  • What is ADA?
  • The process of post-production 

Links Mentioned:

08: Barbara Ostrom: Curtain Up! Thirty Years of Spectacular Showhouse Rooms
01:19:31
2017-10-09 10:36:27 UTC 01:19:31
08: Barbara Ostrom: Curtain Up! Thirty Years of Spectacular Showhouse Rooms

Today’s guest is the queen of show houses: Barbara Ostrom! Barbara attended New York University and New York school of Interior Design and then went on to get her masters in architectural design from Pratt and received a graduate certificate from Sorbonne in Paris. After working as, a designer’s assistant for 8 years and then working with a company that designs stores she decided to start her own business. When Barbara first started out showhouse rooms were not popular. Since then she has really shown that she knows how to work the showhouse rooms. You can check out some of her fantastic showhouse rooms in her book: “Curtain Up!: Thirty Years of Spectacular Showhouse Rooms”.

To read the full show notes click here.

07: How blogging helps my interior design business with Lisa Dreissig
48:26
2017-10-09 10:36:27 UTC 48:26
07: How blogging helps my interior design business with Lisa Dreissig

Today’s guest is the fantastic Lisa Dreissig! Lisa went to school at The Fashion Institute of Technology. She then worked for several startups and then moved onto an architecture firm. Working with these firms helped her immensely with the starting of her own business. But before she started her own business she created a blog that she started in 2007 when she was laid off from her job. It turns out that this blog has really opened the horizon to be a great way to have people get to know her and find potential clients. Lisa shares with us today how her blog has helped her business and why it’s a good idea for others to start a blog as well.

Lisa shares with us in the broadcast:

  • Her inspiration for her blog
  • Platform she uses for her blog
  • How to get through writer’s block
  • Make a personal connection
  • If someone doesn’t like what you post, then don’t work with them
  • Her advice for starting a new blog
  • Her biggest struggle with her blog
  • Recommendations of other blogs to read

Links mentioned:

06: Identifying Your Transferrable Skills with Erika Ward
55:32
2017-10-09 10:36:27 UTC 55:32
06: Identifying Your Transferrable Skills with Erika Ward

On today’s show we have the lovely Erika Ward! Erika started out as an accountant for a design, build company. While still working in corporate settings she started her own firm called “Erika Ward Interiors”. She used her background in financing and her creative side to grow her business and has since then built her business to the greatness that it is now. Erika not only works with individual clients but also works close with retail brands like Home Depot! 

05: Christina Perry - Is Online Interior Design Right for Your Firm?
42:34
2017-10-09 10:36:27 UTC 42:34
05: Christina Perry - Is Online Interior Design Right for Your Firm?

Welcome! Our guest today is the wonderful and talented interior designer, Christina Perry! Christina started at a young age rearranging furniture and accessories and discovering her passion of what she really likes to do. She attended The University of Missouri State and graduated with a bachelor degree in Science in Interior Designing. She then went on to work in several different jobs that showed her different aspects of the interior design industry. She realized that she was really interested in the creative aspect of the interior design industry and wanted to help people create a space that they will enjoy being in. 

Christina will share with us in this broadcast:

  • You should always try to continue to learn and grow
  • Her realization that most everything is done online
  • Why doing everything online is a good thing
  • What tools she uses to help her out
  • Interior design software
  • Her client project website
  • What obstacles or problems has she run into?
  • How she is reaching more clients
  • What marketing efforts she is using to let people know her
  • Studio web ware recommendations
  • Make it a personal experience!
  • Have clear open communication!
  • How did she arrive at a la cart pricing?

Links mentioned:

04: Get People in Your Corner with Paul J. Somerville
51:54
2017-10-09 10:36:27 UTC 51:54
04: Get People in Your Corner with Paul J. Somerville

Today’s guest on the show is Paul Somerville! Paul is the owner and creative director for Paul J Somerville Design in Hoboken, NJ.  He has been designing for more than 30 years and I am delighted to share our conversation with you today.  Paul is thoughtful and he has astute observations on the business of interior design. 

He is going to share some very insightful ideas on how to run the business part of a designer’s business. 

In this episode Paul will share with us:

  • Verbal and written contract?
  • Flat fee and hourly rates?
  • When a goal is reached its usually easier for the client to pay
  • Don’t nickel and dime your clients!
  • Down time is a must
  • Where he gets his inspiration
  • His advice for new comers
  • Design is thinking!

Links mentioned:

www.pjsomervilledesign.com 

email - paul@pjsomervilledesign.com

 

03: Things Every Designer Should Know to Run a Successful Design Business with Shannon Leddy
49:53
2017-10-09 10:36:28 UTC 49:53
03: Things Every Designer Should Know to Run a Successful Design Business with Shannon Leddy

Today on the show our guest is Shannon M. Leddy. Shannon has her own interior design firm in New York that she started thirteen years ago. She is also an Allied member of ASID and an adjunct professor at The Fashion Institute of Technology and also graduated from The Fashion Institute of Technology. Shannon is going to share some of her experiences and advice on the interior design business.

 

You can read the full show notes here.

02: The Importance of Systems for a Profitable Interior Design Business With Sandra Funk Levy
53:30
2017-10-09 10:36:28 UTC 53:30
02: The Importance of Systems for a Profitable Interior Design Business With Sandra Funk Levy

In episode 2, our guest is the founder of Funk Design Studio: Sandra Levy! She is going to be talking to us about how she runs her business, and more specifically how she handles the project management through effective systems within her business. Her best advice: you should be very clear and upfront with everyone on a project and set goals!

You can read the full show notes here.

01: Creating Multiple Marketing Platforms for your Business with Heather McManus
43:40
2017-10-09 10:36:28 UTC 43:40
01: Creating Multiple Marketing Platforms for your Business with Heather McManus

In episode 1, LuAnn Nigara sits down with Heather McManus. Heather recently wrote a book and she created a video course. These 2 additional channels have created passive income to supplement Heather's successful design business. She's here today to share with us exactly what she did to make this all come together.

You can read the full show notes here.