Design

User Defenders: Inspiring Interviews with UX Superheroes

Jason Ogle: UX Design | Product Design | UI | Web Design

There are scores of inspirational UX Designers out there who are doing outstanding, innovative work and helping to shape the future in their struggle to solve important design problems while fighting for the users. In our highly accelerating world of technology, wearables and the connected life, there's never been a better time to be a great UX Designer. For those more recently diving in and gaining experience, it can be quite daunting to stay inspired and enlightened in this ever-changing/evolving landscape. This podcast is aimed at highlighting those leading the way in their craft by diving deeper into who they are, and what makes them tick/successful, in order to inspire and equip those aspiring to do the same.

Episodes

043: Making New Designers with Laura Klein
1:12:31
2017-10-09 07:22:57 UTC 1:12:31
043: Making New Designers with Laura Klein

User Defenders podcast - Laura Klein

Laura Klein shows us how User Experience happens whether we design it intentionally or not. She paints a picture of what the the future of UX Design looks like. She teaches us if we’re too close to a project, we ought to step back and let others do the research. She also uses a really effective medical analogy to remind us of the value of specialization.

Laura Klein fell in love with technology when she saw her first user research session over 20 years ago. Since then, she’s worked as an engineer, UX designer, and product manager in Silicon Valley for companies of all sizes. Her books, Build Better Products, and UX for Lean Startups help teams learn more about their users, and apply that knowledge to make products people use and love. She helps teams build products, advises early stage startups, and consults with companies that want to improve their research, UX, and product development processes. When she’s not working with clients, she’s blogging and podcasting at her site Users Know. Fun fact: She couldn’t use the working title of her first book because there was too much profanity in it.

  • Secret Identity (5:44)
  • Origin Story (10:56)
  • Where is Design Going? (16:04)
  • Do Titles Matter? (24:50)
  • It Just Works? (29:20)
  • Is Everyone a Designer? (32:56)
  • What Drew you to User Research? (39:16)
  • Awkward Testing Story (44:44)
  • Listener Question? (49:58)
  • Habit of Success (55:42)
  • Invincible Resource (59:24)
  • Recommended Book (63:00)
  • Best Advice (65:30)
  • Contact Info (68:55)

LINKS
Laura’s Twitter
Laura’s Website
Laura’s podcast (What’s Wrong with UX?)
Build Better Products
Mixed Reality & the Future of Design

RESOURCE
Sticky notes & Mural.co

BOOK
Radical Focus


SUBSCRIBE
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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.


(more…)

042: Practical Design Discovery with Dan Brown
1:17:26
2017-10-09 07:22:57 UTC 1:17:26
042: Practical Design Discovery with Dan Brown

User Defenders "Dr. Discovery" Dan Brown

Dan Brown inspires us to get great at asking questions because ‘the question’ is one of our most invincible resources. He reminds us to maintain a spirit of collaboration with the the team members we’re struggling with since they care as much about the project as we do. He encourages us to always peer beneath the surface at the underlying structure of whatever we’re working on. He also motivates us to never settle.

Dan Brown is a web designer who specializes in information architecture, design research, and leading teams. He’s written three books: Practical Design Discovery (2017), Designing Together (2013), and Communicating Design (2011). He created a card game, Surviving Design Projects, to help designers practice their conflict resolution skills. Dan co-founded EightShapes, a UX design firm based in Washington, DC, in 2006 with his business partner Nathan Curtis. Professionally, Dan likes talking about design discovery, information architecture, user research, and team dynamics. Personally, Dan likes talking about cooking and board games. He also started an online support group for a rare disease he has.

  • JavaScript for Web Designers
  • Exclusive Defenders Discount!

    Thanks to our great friends at A Book Apart, you can save 15% off using coupon code DISCOVER at checkout.

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  • Secret Identity (7:47)
  • Origin Story (9:29)
  • Biggest Failure (20:23)
  • Awkward Testing Story (23:27)
  • Design Superpower (28:04)
  • Design Kryptonite (30:52)
  • UX Superhero Name (33:50)
  • Fights for Users (36:08)
  • Habit of Success (40:54)
  • Invincible Resource (43:27)
  • Recommended Book (51:23)
  • Practical Design Discovery (53:40)
  • Overcoming Team Tension (57:00)
  • Best Advice (69:04)
  • Contact Info (71:48)

LINKS
Dan’s Twitter
Dan’s Website
Dan’s Instagram
Do as I say, not as I do [ARTICLE]
Stop Fighting, Start Designing [VIDEO]

RESOURCE
The Question

BOOK
Powers of Two
A More Beautiful Question


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.


(more…)

041: Everything’s Terrible, and That’s Great with Matt Griffin
1:25:18
2017-10-09 07:22:58 UTC 1:25:18
041: Everything’s Terrible, and That’s Great with Matt Griffin

User Defenders

Matt Griffin shows us how empathy and sensitivity to the world around us is the key to great design. He teaches us how as a leader, the worst decision is no decision. He explains how hands are his most invincible UX resource or tool. He also inspires us starting out to take ‘every damn opportunity we can get’.

Matt Griffin is a designer and founder of Bearded and Wood Type Revival, and the director of What Comes Next is the Future, a documentary film about the web. He’s a speaker, writer, and an avid advocate for collaboration in design. He’s also a letterpress printer, and one of the creators of Wood Type Revival, a project which seeks out lost historic wood type and converts it into digital fonts for modern designers. Matt lives in Pittsburgh, Pennsylvania with his wife Elizabeth, and his son Argus. Previous to entering the world of design, Matt was an active musician (drums, mostly). He toured all over and played on a fair number of records. His band in college got kind of famous in Japan.

  • Secret Identity (4:46)
  • Origin Story (7:18)
  • Bearded Closing its Doors (17:04)
  • Biggest Failure (31:45)
  • Awkward Testing Story (43:21)
  • Design Superpower (45:44)
  • Design Kryptonite (46:54)
  • UX Superhero Name (50:07)
  • Fights for Users (51:48)
  • Habit of Success (63:25)
  • Invincible Resource (65:22)
  • Recommended Book (70:54)
  • Best Advice (78:12)

LINKS
Matt’s Twitter
Matt’s Website
Matt’s A List Apart [ARTICLES]
What Comes Next is the Future [VIDEO]
Hooked on a Feeling by David Hasselhoff [VIDEO]

RESOURCE
Hands

BOOKS
Natural Histories
Americanah
Between the World and Me
Infinite Jest


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.


(more…)

040: Should Developers Design with Laura Elizabeth
66:35
2017-10-09 07:22:58 UTC 66:35
040: Should Developers Design with Laura Elizabeth

User Defenders "Reflection" Laura Elizabeth

Laura Elizabeth reveals how developers can learn design. She articulates the importance of reflecting on our users’ needs more than our personal tastes. She touches on how making a product makes us better designers. She also inspires us to always be genuine in our dealings with our customers if we want to build (and keep) trust.

Laura Elizabeth is an independent designer with a hankering for cross stitch and rockets. She runs Design Academy which aims to help developers conquer their fear of design. She recently launched her first product called Client Portal—a client-friendly way to keep projects organised. When she’s not writing or speaking, she’s likely watching reruns of Star Trek Voyager or Next Generation.

  • Secret Identity (4:05)
  • Origin Story (9:55)
  • Biggest Superhero (13:32)
  • Biggest Failure (16:23)
  • Design Superpower (20:54)
  • Transition from Freelance to Product (23:04)
  • Design Kryptonite (26:13)
  • Design Superhero Name (29:34)
  • Should Developers Design? (34:10)
  • Habit Of Success (42:59)
  • Invincible Resource (48:55)
  • Book Recommendation (52:09)
  • Listener Question (54:58)
  • Best Advice (59:39)
  • Connect & Keep Up (64:08)

LINKS
Laura’s Twitter
Laura’s Website
Design Academy
Client Portal
Laura Elizabeth at Smashing Conference on Selling Design Systems [VIDEO]
William Shatner Sings Rocket Man At the 1978 Science Fiction Film Awards [VIDEO]

[RESOURCE] Styleguides.io
[BOOK] Badass: Making Users Awesome


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.


(more…)

039: Good Designers are Good at Business with Joe Leech
63:04
2017-10-09 07:22:58 UTC 63:04
039: Good Designers are Good at Business with Joe Leech

User Defenders "Mr. Joe" Joe Leech

Joe Leech shows us how psychology helps frame what we’re seeing in user research. He articulates why the superpower we need is understanding how business works. He inspires us get out of our seat and talk to executives in the organization more about the business. He also challenges us to not just always be shipping, but always be shipping the right things.

ABOUT JOE LEECH
Mr. Joe Leech, Joe to his friends is a user experience consultant based in Bristol, UK. He’s the author of “Psychology for Designers”. He’s a 13 year UX veteran who’s worked with organizations like MoMa, Raspberry Pi, Disney, eBay and Marriott. He’s a recovering neuroscientist who spent a spell as an elementary school teacher. He’s also the Series Editor of Aspects of UX, a book series on UX from SitePoint.com. He once had a sauna with Meatloaf (the rock star, not the food).

TIMESTAMPS
– Secret Identity/Origin Story (4:39)
– Biggest Superhero (14:50)
– Biggest Failure (22:37)
– Awkward Testing Story (30:03)
– Design Superpower (32:03)
– Design Kryptonite (33:34)
– Design Superhero Name (36:52)
– Fight For Users (42:03)
– Psychology & Design (43:05)
– Habit Of Success (49:48)
– Invincible Resource (51:26)
– Book Recommendation (54:40)
– Best Advice (57:49)
– Contact Info (59:46)

LINKS
Joe Leech’s Twitter
Joe Leech’s Website

[RESOURCE] Excel spreadsheet that shows the business case for what they’re doing.
Business Model Generation [BOOK]
Value Proposition Design [BOOK]
Gross Psychology [BOOK]


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.


(more…)

Part II: Mixed Reality & the Future of Design with Austin Knight
56:34
2017-10-09 07:22:58 UTC 56:34
Part II: Mixed Reality & the Future of Design with Austin Knight

Mixed Reality & the Future of Design with Austin Knight

In case you missed Part I

“Do yourself a favor and show this to as many people as you possibly can, because this is going to be the world that we’ll be living in. Being able to show this to somebody and see that click happen, and hear them say, ‘Oh my God, my whole life just changed’ is a really cool thing to witness.” – Austin Knight

This entire conversation is an exploration into what Austin believes is the biggest renaissance for design and technology since the invention of the PC.

We both bring our own unique roles to this conversation. I initially take on the role of one who’s sincerely concerned with the social/cultural implications of having a device strapped on our heads, or spectacles always drawing our attention away from the human right in front of us. However, like in any good story, you will see my character arc in this very special two-part series when we uncover the potential of just how much good these nascent technologies can do for humans.

Austin’s role in the conversation is as one I like to call a glad scientist. He’s been diving deep into VR, AR, and the new cool kid on the block…MR (Mixed Reality) for quite some time now and as you can hear in his voice and articulation of where we are now, and especially where we’re going, is super-excited about what this means for designers, problem-solving and even entirely untapped revenue streams.

Fasten your seatbelt Toto…because we’re definitely not in Kansas anymore!


LINKS
Labster (virtual science labs)
Lowe’s turns to virtual reality for home improvement
Google Earth VR
Journalism (Washington Post VR Room)
Chris Milk: How virtual reality can create the ultimate empathy machine [VIDEO]
The Future of Virtual Reality | Phil Kauffold [VIDEO]
Silicon Valley (Oculus Headset)
Racist Soap Dispenser [VIDEO]
Casey Yee on UX & Growth
Reticle (Pattern)
Snap Spectacles
Sunglasses at night [VIDEO]
Google’s secret VR weapon is Project Tango
Mozilla Web VR (aFrame Open Source)
Sony Playstation VR
NextVR
8I (Holograms and Volumetric VR)
NVIDIA (Graphics Processing VR/AR)

GETTING STARTED
Google Cardboard
UXofVR.com
Apple ARKit
WebVR
AR.js
Blender (3D Modeling)
Unity 3D
HTC Vive

AUSTIN LINKS
Austin’s Twitter
Austin’s Website
UX & Growth Podcast


ABOUT AUSTIN
Austin Knight is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.

EXTRA EXTRA, READ ALL ABOUT IT
Get the Bi-Weekly Bugle
Engage with me on a more personal level. Keep up with the goings on with the show. Get superguest announcements, and my “Usable Thoughts”. I’ll also give you a download of some sort that I’d hoped would add value to you when you join.


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Editing by Chris Combs

Part I: Mixed Reality & the Future of Design with Austin Knight
69:30
2017-10-09 07:22:58 UTC 69:30
Part I: Mixed Reality & the Future of Design with Austin Knight

Mixed Reality & the Future of Design with Austin Knight

Don’t miss Part II.

“We are now in the midst of the largest technological revolution of our lifetime. Like that of the dawn of the PC or smartphone. It’s not so much of a prediction as an observation we can make. We can see that it’s actually happening before our eyes.” – Austin Knight

This entire conversation is an exploration into what Austin believes is the biggest renaissance for design and technology since the invention of the PC.

We both bring our own unique roles to this conversation. I initially take on the role of one who’s sincerely concerned with the social/cultural implications of having a device strapped on our heads, or spectacles always drawing our attention away from the human right in front of us. However, like in any good story, you will see my character arc in this very special two-part series when we uncover the potential of just how much good these nascent technologies can do for humans.

Austin’s role in the conversation is as one I like to call a glad scientist. He’s been diving deep into VR, AR, and the new cool kid on the block…MR (Mixed Reality) for quite some time now and as you can hear in his voice and articulation of where we are now, and especially where we’re going, is super-excited about what this means for designers, problem-solving and even entirely untapped revenue streams.

Fasten your seatbelt Toto…because we’re definitely not in Kansas anymore!


LINKS
Magic Leap
HTC Vive
Microsoft Hololens
Oculus Rift
OLED Display
iPhone 8 Rumors
Haptic VR
Austin’s VR Website
Black Mirror episode – “White Christmas” [VIDEO]
Apple invest in AR
Primesense
5 Design Jobs That Won’t Exist In The Future [ARTICLE]
Subway VR [VIDEO]
What’s Wrong With Your Actual Reality? [ARTICLE]
Her movie [VIDEO]
Baby Driver [VIDEO]
AltSpaceVR
Black Mirror VR Haunted House episode “Play Test” [VIDEO]
Black Mirror soldier episode – “Men Against Fire” [VIDEO]
Minority Report mall advertising scene [VIDEO]

AUSTIN LINKS
Austin’s Twitter
Austin’s Website
UX & Growth Podcast


ABOUT AUSTIN
Austin Knight is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.

EXTRA EXTRA, READ ALL ABOUT IT
Get the Bi-Weekly Bugle
Engage with me on a more personal level. Keep up with the goings on with the show. Get superguest announcements, and my “Usable Thoughts”. I’ll also give you a download of some sort that I’d hoped would add value to you when you join.


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Editing by Chris Combs

038: We Need More Crappy Work with Femke
1:03:52
2017-10-09 07:22:58 UTC 1:03:52
038: We Need More Crappy Work with Femke

User Defenders Femke

Femke encourages us to take pride in our process by being willing to show our crappy work. She shows us how every small step can lead to something big. She teaches us how we can achieve anything in life, if we’re willing to take action. She also challenges us to wake up early to get the stuff done that we “never have time for”.

Femke is a designer, writer and podcaster currently working at Atomic–an online prototyping tool for teams. In her podcast, Design Life, she talks about design, and side projects for motivated creators. When she’s not talking about design, she’s writing weekly about creative self-help for her newsletter. She also played classical violin for 15 years.

TIMESTAMPS
– Secret Identity/Origin Story (2:26)
– Biggest Superhero (9:52)
– Biggest Failure (13:25)
– Design & Personal Growth (19:28)
– Crappy Work Article (23:36)
– Design Superpower (36:56)
– Book Recommendation (40:07)
– Design Kryptonite (43:47)
– Habit Of Success (47:05)
– Stay Inspired (53:26)
– Invincible Resource (55:09)
– Best Advice (57:56)
– Contact Info (60:32)

LINKS
Femke’s Twitter
Femke’s Website
Femke’s Mailing List
Femke’s Creative Series Interviews

ARTICLES
We Need More $h!††y Work
Design is Messy & Embarrassing…but You’d Never Know it
Why I Wake Up Early
An Incomplete Manifesto for Growth

RESOURCE
Atomic prototyping tool

BOOKS
Start with Why
The Power of Habit

VIDEO
Why You Need to Fail by Derek Sivers



SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.


(more…)

037: Design in Life or Death Situations with Andy Vitale
1:14:36
2017-10-09 07:22:58 UTC 1:14:36
037: Design in Life or Death Situations with Andy Vitale

User Defenders "UXecutioner" Andy Vitale

Andy Vitale is using design to literally save lives. He shows us how empathy is the key to any product’s success. He motivates us to stay driven, and bring our own seat to the table. He shows us how true leaders take the time to understand what drives their team. He inspires us to always keep the user at the forefront of our designs, and to be comfortable with discomfort.

ABOUT ANDY
Andy Vitale is a UX Design Principal at 3M, where he is focused on translating human insights into actionable experiences in order to improve the healthcare industry. He is responsible for leading a team that creates immersive, emotional experiences for 3M Health Care’s enterprise solutions. With 17 years of experience in the design industry, Andy has held multiple roles as a designer, entrepreneur, education department chair and team leader. He’s developed strategies and design solutions for diverse organizations ranging from startups to Fortune-ranked companies. He’s a relentless user experience evangelist, driven by a shared vision and a user-centered passion. Fun Fact: He was involved in the professional wrestling business for quite a long time, starting out as a wrestler and working his way to behind the scenes. Not-so-fun fact: He was working at a company that suffered the first anthrax attack in the United States back in 2001.

TIMESTAMPS
– Secret Identity/Origin Story (2:37)
– Biggest Superhero (13:26)
– Biggest Failure (18:59)
– Awkward Testing Story (29:57)
– What Do You Do at 3M? (31:44)
– Design Superpower (41:22)
– Design Kryptonite (44:23)
– How Do You Manage Timelines? (47:17)
– Design Superhero Name (53:01)
– Fight For Users (55:17)
– What’s a Customer Journey Map? (57:33)
– Habit Of Success (60:07)
– Invincible Resource (63:38)
– Book Recommendation (66:43)
– Best Advice (69:34)
– Contact Info (70:49)

LINKS
Andy’s Twitter
Andy’s LinkedIn

[RESOURCE] People
[BOOK] Banish Your Inner Critic


BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

RealtimeBoard
Whiteboard. Finally in your browser. The simplest visual collaboration platform for agile product teams, UX/UI designers, project leaders, marketers and creatives. Try it free!


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

(more…)

Cultivating a Creative Culture with Justin Dauer
54:01
2017-10-09 07:22:58 UTC 54:01
Cultivating a Creative Culture with Justin Dauer

Cultivating a Creative Culture with Justin Dauer

  • Cultivating-A-Creative-Culture-by-Justin-Dauer-Book
  • Buy the Book

    Buy Justin’s great book through my Amazon affiliate link, and help User Defenders at no additional cost to you. Win/win!

    Buy Book

“We create human-centered interactions and experiences in our field. Empathetic purpose drives our every decision. Mobile First? In reality, it’s humans first. This same mentality, turned inward, forms the cornerstone of something amazing: a creative culture.

Whether in a leadership role or as a member of the team, it’s a fact: a happy and well-supported employee is a fueled, charged, inspired creator.” – Excerpt from Cultivating a Creative Culture

Justin and I dive deep into the problems with creative cultures today. He answers important questions like:

  • What problems are you seeing in creative workplace cultures today?
  • What are the best questions you’ve found to ask to get a strong feel of the culture in an interview?
  • What are some clear indicators that it’s time to leave?
  • Can a creative not in senior leadership working in an awful culture actually affect change in their workplace?
  • Much more…

Where we hang our hat every day is one of the most important decisions in life. Unless we’re remote, we’ll spend more time at work than at home with our loved ones. If we find ourselves in a place that doesn’t trust, or value us or our contributions, and in fact may even be abusive in dealings with us–the stress could actually eventually kill us.

I’m very proud of this episode. If it helps even one of you Defenders avoid the pain of an unhealthy culture, and pushes you to as Justin says, “never settle” in your quest to find the culture that helps you thrive as a creative person–then whatever level of discomfort it may bring listening, was all worth it.

As Justin says in his essential book, “The passion for doing your best work is too precious to be extinguished by an unhealthy culture.”


LINKS
Justin’s Website
Justin’s Twitter
[ARTICLE] Resetting Agency Culture
[ARTICLE] Don’t Be Culture-Clubbed

BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

ABOUT JUSTIN
Justin Dauer is a passionate user advocate, designer, writer, and denim elitist from Chicago. Through bloodshot tunnel vision, he’s drawn from career experiences across agency side, client side, design studio, and pure tech to foster healthy, dynamic, supportive creative cultures. Crafting as the Vice President of UX & Development for bswift by day, his personal creative outlet by night (and day) is pseudoroom which also happens to be his Twitter handle. He eats a bowl of cereal every night before bed. Every. Night.


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Editing by Chris Combs

036: No Designer Left Behind with Nick Finck
1:20:41
2017-10-09 07:22:58 UTC 1:20:41
036: No Designer Left Behind with Nick Finck

User Defenders "UX-Toreador" Nick Finck

Nick Finck teaches us the value of being a connector, and mentoring other designers. He gives us a really compelling, dare I say accurate look into the future of UX. He inspires us to make sure we unplug every once in a while. He also motivates us to find the sweet spot between users, the business, and technology.

Nick Finck at the time of this interview was the Product Design Manager at Facebook. Now, he’s a User Experience Design Immersive Instructor at General Assembly. Prior to Facebook, he was Head of User Experience at Amazon Web Services. He’s been working on the web for two decades solving complex problems for Fortune 500 companies such as Adobe, Intel, REI, Boeing, Google, and Oprah.com. He spent one of those decades also running one of our community’s leading blogs in the early days called Digital Web Magazine. He’s been an active speaker since 2001, who’s spoken at many of our esteemed conferences. He recently started a really exciting project called “UX for Change” with a two-fold goal: to bridge the experience gap many designers have after graduation, and address the mentor deficiency. He also happens to be runner up for Seattle’s Sexiest Geek thwarted by none other than “The Oatmeal’s” Matthew Inman.

  • Secret Identity/Origin Story (4:13)
  • What Inspired Your Career? (6:12)
  • Biggest Superhero (11:20)
  • Second Career Choice (14:00)
  • Biggest Failure (15:33)
  • What Do You Look For When Hiring? (20:40)
  • Awkward Testing Story (26:44)
  • Design Superpower / Superhero Name (33:23)
  • Design Kryptonite (36:56)
  • Fight For Users (41:28)
  • Future Of UX Design (46:58)
  • Rise Against The Machines? (54:28)
  • Habit Of Success (58:22)
  • UX For Change (62:13)
  • Book Recommendation (70:54)
  • Invincible Resource (73:12)
  • Best Advice (74:40)
  • Contact Info (77:35)

LINKS
Nick’s Twitter
Nick’s Facebook
Nick’s Website
UX for Change
We Make Seattle
[RESOURCE] People
[BOOKS] Design Is a JobA Project Guide to UX Design

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Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

RealtimeBoard
Whiteboard. Finally in your browser. The simplest visual collaboration platform for agile product teams, UX/UI designers, project leaders, marketers and creatives. Try it free!


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035: Minding the Product Gap with Samuel Hulick
1:09:24
2017-10-09 07:22:58 UTC 1:09:24
035: Minding the Product Gap with Samuel Hulick

User Defenders "Mr. Helpful" Samuel Hulick

Samuel Hulick shows us how to build bridges for our users. He motivates us to make sure that the effort put into building the software is not wasted in the onboarding experience. He also inspires us to stay curious, and always be learning.

Samuel Hulick is the man behind UserOnboard.com where he creates popular teardowns of onboarding user flows on some of the most popular digital products around. He’s also an author of a book he’s definitely the authority on called “The Elements of User Onboarding”. He’s a consultant, UX designer and front-end developer based out of beautiful Portland, Oregon. He’s also a prolific writer publishing some pretty viral posts on Medium these days. You might be surprised to learn that Samuel is a high-school drop out.

  • Secret Identity/Origin Story (5:04)
  • Onboarding Defined (9:30)
  • Biggest Superhero (16:08)
  • Biggest Failure (17:00)
  • Weirdest Teardown (32:00)
  • Design Superpower (39:20)
  • Design Kryptonite (41:24)
  • Design Superhero Name (42:40)
  • Habit Of Success (48:30)
  • Invincible Resource (50:23)
  • How Much Is Too Much (52:00)
  • Best Advice (64:20)

LINKS
Samuel’s Personal Twitter
Samuel’s Professional Twitter
Samuel’s Website
[ARTICLE] Product People, Mind the Gap!
[ARTICLE] Never Mix Up Features with Benefits Ever Again
[ARTICLE] The Art of Building (or Burning) Product Bridges
[TALK] Kathy Sierra (Business of Software 2009)
[RESOURCE] Extra Credits (YouTube)

BROUGHT TO YOU BY
Adobe XD
Design at the speed of thought with Adobe XD, the first all-in-one UX/UI solution for designing, sharing and prototyping experiences. Try the free beta today.

RealtimeBoard
Whiteboard. Finally in your browser. The simplest visual collaboration platform for agile product teams, UX/UI designers, project leaders, marketers and creatives. Try it free!


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

(more…)

New Season Teaser Reel
03:49
2017-10-09 07:22:58 UTC 03:49
New Season Teaser Reel

New Season Starts 6/12

If you’re seeing this on your podcast player, you can also watch the video here.

Greetings User Defenders!

The new season is starting June 12th and I could not be more excited to share it with you. So much so that I put together a teaser reel. Oh, and I put myself in front of a camera for the first time. Hope this is the start of a new trend for me.

Be sure to subscribe to the feed so you don’t miss these great episodes coming your way very soon!

I hope you enjoy this, and again thank you for being a faithful User Defender!

Until June 12th…fight on my friends!

Jason

Contest Winner Announced
02:52
2017-10-09 07:22:58 UTC 02:52
Contest Winner Announced

Design For Humanity : A New Perspective On User Experience

The winner of Eric Meyer’s Design for Humanity course announced!


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

034: Great Products Start with Empathy with Jonathan Pimento
1:07:28
2017-10-09 07:22:58 UTC 1:07:28
034: Great Products Start with Empathy with Jonathan Pimento

User Defenders "Photoshop Ninja" Jonathan Pimento

Jonathan teaches us how product managers are the glue between design and engineering. He reminds us that the most important role we can play in the success of a product is being a voice for the customer. He encourages us to never give up on our personal projects. He also motivates us as designers to always stay inspired.

Jonathan Pimento is a Product Manager for Adobe XD. He has a deep passion for design, technology and their intersection. In 2009, he had to pick one of his passions to pursue academically so he chose computer engineering at the University Of Mumbai. He’s been a freelancer, worked with a few startups and has taken many small steps up the big ladder. Solving problems and connecting with the end user is what drives this passion. His interests span across design to writing code, and balancing both with research & data. He also enjoys running and swimming on the weekends.


LINKS
Jonathan’s Twitter
Jonathan’s Website
Signal Noise (Portfolio of James White)
[RESOURCES] Dribbble
[READING] UserTesting.com, Twitter, Medium, Airbnb Lottie


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

(more…)

Demystifying Public Speaking with Lara Hogan
37:30
2017-10-09 07:22:58 UTC 37:30
Demystifying Public Speaking with Lara Hogan

Demystifying Public Speaking with Lara Hogan

“I saw a study that said speaking in front of a crowd is considered the number one fear of the average person. I found that amazing. Number two, was death. Death is number two? This means, to the average person, if you have to be at a funeral, you would rather be in the casket than doing the eulogy.” – Jerry Seinfeld

If you’re a “normal” human being and not a sociopath like Dexter, even the mere thought of public speaking makes you want to crawl under a desk with your favorite blankie and hide. But yet still, the you can’t escape the thought. It nags at you. It beckons you to share what you know. Because you know something in a way others don’t that could really help them on their journey. If that sounds familiar, and you (like me) have been feeling stirred up about public speaking and aren’t sure where to begin or how to overcome your nerves…this special episode is just for you.

(more…)

033: Design is About People with Andrea Picchi
1:04:19
2017-10-09 07:22:58 UTC 1:04:19
033: Design is About People with Andrea Picchi

User Defenders "The Dark Knight" Andrea Picchi

Andrea Picchi reminds us that the core of design is always about people. He dives deep into the importance of design thinking. He motivates us to embrace ambiguity, and to fail as often as possible without losing the job. He also inspires us to believe in design and to always defend the user’s point of view.

Andrea Picchi has 20 years of experience in UX, UI and Product Design. He combines his skills in Cognitive Psychology and Computer Science with his passion for UX and Human-Centered Design to create integrated, multi-device experiences. He believes in design and connecting customer needs to business opportunities. He also practices Brazilian jiu-jitsu, kick-boxing and mixed martial arts.

  • Secret Identity/Origin Story (1:40)
  • Biggest Superhero (7:42)
  • Biggest Failure (12:18)
  • Awkward Testing Story (18:26)
  • Design Superpower (22:48)
  • Design Kryptonite (25:12)
  • Design Superhero Name (30:42)
  • Fight For Users (33:43)
  • Design Thinking (37:09)
  • Habit Of Success (47:06)
  • Invincible Resource (50:25)
  • Book Recommendation (52:08)
  • Best Advice (55:46)
  • Contact Info (60:57)

LINKS
Andrea’s Website
Andrea’s Twitter
Andrea’s LinkedIn

[RESOURCE] Interviewing people.
[BOOK] Creative Confidence: Unleashing the Creative Potential Within Us All


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

(more…)

032: There is No There with Sarah Doody
53:15
2017-10-09 07:22:58 UTC 53:15
032: There is No There with Sarah Doody

User Defenders "Doodle" Sarah Doody

Sarah Doody inspires us to break out of our comfort zones early & often if we want to achieve great things. She teaches us that our drawings should serve more as a communication tool than an art project. She encourages us to tap into our superpowers of using both sides of our brain. She also motivates us to not let anything stand in the way of becoming great at our craft.

Sarah Doody is a user experience designer and product strategist based in New York City. She helps product teams create products people need and love. She does this through smart and fast research, prototyping, and experience design. She produces a highly acclaimed weekly newsletter called the UX Notebook. She created and taught General Assembly’s first 12 week User Experience program back in 2011. She was originally going to be a neuroscientist.

  • Secret Identity/Origin Story (4:38)
  • Biggest Superhero (8:48)
  • Biggest Failure (11:26)
  • Awkward Testing Story (16:07)
  • Design Superpower (19:34)
  • Design Kryptonite (23:56)
  • Design Superhero Name (29:32)
  • Fight For Users (34:21)
  • Habit Of Success (36:44)
  • Invincible Resource (43:16)
  • Book Recommendation (45:06)
  • Best Advice (48:11)
  • Contact Info (50:39)

LINKS
Sarah’s Twitter
Sarah’s Newsletter
Sarah’s Website
Sarah’s User Research Fundamentals Course
Sarah’s Morning Routine
[VIDEO] Hillman Curtis
[VIDEO] Catapulting Chance into your Stupid Head
[VIDEO] Greg McKeown: “Essentialism”
[RESOURCES] Sketch, InVision, Reddit, LinkedIn
[BOOK] Essentialism: The Disciplined Pursuit of Less


SUBSCRIBE
Subscribe on iTunes | Subscribe on Android | Subscribe on Google Play | RSS Feed

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

(more…)

031: Getting Scrappy with Mat Marquis
1:14:24
2017-10-09 07:22:58 UTC 1:14:24
031: Getting Scrappy with Mat Marquis

User Defenders "Muscles McTouchdown" Mat Marquis

Mat Marquis reminds us that web design is scrappy business. He inspires us to fight for what we truly believe in. He shows us how we can take our designs and skills further by learning a little code. He motivates us to continue to hone our communication skills by writing a lot. He also encourages us to surround ourselves with people who inspire us, and make us better.

Mat Marquis is an Inclusive Web Developer at Bocoup where he makes fast, accessible and responsive websites. He’s the Chair of the Responsive Issues Community Group where he spearheaded the effort to bring native responsive image solutions to the HTML5 specification. He’s the author of A Book Apart published “JavaScript for Web Designers”. He’s a former editor at A List Apart, and member of the jQuery team. Mat is a frequent speaker at one of my favorite web conferences, An Event Apart. He’s an ex-carpenter, amateur boxer and also bakes a mean batch of croissants.

  • Secret Identity/Origin Story (7:25)
  • Biggest Superhero (15:35)
  • Second Career Choice (17:17)
  • Biggest Failure (18:55)
  • Awkward Testing Story (21:49)
  • Design Superpower (27:11)
  • Design Kryptonite (29:00)
  • Design Superhero Name (34:25)
  • Fight For Users (39:58)
  • Future Of UX Design (43:00)
  • Habit Of Success (53:54)
  • Invincible Resource (55:37)
  • Book Recommendation (59:55)
  • Best Advice (62:52)
  • Most Excited About (70:12)
  • Contact Info (71:27)

(more…)

030: Content for All with Aaron Gustafson
1:23:26
2017-10-09 07:22:58 UTC 1:23:26
030: Content for All with Aaron Gustafson

User Defenders "The Enhancer" Aaron Gustafson

Aaron Gustafson inspires us to build a web for all people. He encourages us to keep an open mind about perspectives that are different than our own. He motivates us to keep focused on context when it comes to the users we’re designing for. He also challenges us to plant seeds of growth in others by making ourselves available and open to new opportunities.

Aaron Gustafson is passionate about web standards and accessibility as would be expected from a former manager of the Web Standards Project. In his two decades working on the Web, he’s worked with companies such as Happy Cog, Major League Baseball, McAfee and The New York Times. He joined Microsoft as a web standards advocate to work closely with their browser team. He loves sharing his knowledge through writing. His three-part series on progressive enhancement for A List Apart is a perennial favorite and his seminal book on the subject, Adaptive Web Design, has earned him numerous accolades and honors. When he’s not writing, he’s probably on the road presenting at conferences and running workshops across the globe. He is a longtime member of Rosenfeld Media’s “experts” group and former technical editor for A List Apart. He and his wife also brokered and produced the DVD release of Drawing Flies which was also produced by Kevin Smith (of Clerks fame who also happens to be a fellow comic book nerd).

  • Secret Identity/Origin Story (3:43)
  • Biggest Superhero (10:11)
  • Second Career Choice (15:17)
  • Biggest Failure (20:48)
  • Awkward Testing Story (30:50)
  • Design Superpower (49:37)
  • Design Kryptonite (51:03)
  • Design Superhero Name (51:41)
  • Fight For Users (53:23)
  • Future Of UX Design (55:18)
  • Habit Of Success (60:20)
  • Invincible Resource (63:30)
  • Book Recommendation (66:45)
  • Best Advice (69:31)
  • Most Excited About (74:16)
  • Contact Info (79:55)

(more…)

029: Be Relentless with Ling Lim
57:46
2017-10-09 07:22:58 UTC 57:46
029: Be Relentless with Ling Lim

User Defenders "UX Lifter" Ling Lim

Ling Lim inspires us to be relentless in our pursuit of the person we want to become. She teaches us to create products that connect with our users and their lives by becoming them as much as possible. She challenges us to not sacrifice the sentimental quality of a product when we design for it in the future. She also motivates us to take care of ourselves outside of our work so we can continue to grow in our careers and personal lives.

Ling Lim is a Product Designer currently working at Yahoo based in San Francisco by way of Singapore with an award-winning background in architectural design. She is passionate about using design as a tool to highlight and solve social and urban issues. She mentors students, fellow designers and founders at design events including CascadeSF. When she’s not designing, she’s a competitive powerlifter, solo traveler, snowboarder, writer, and speaker. She also lives relentlessly, values integrity…and tight pants.

  • What Got You Into Lifting (2:41)
  • Secret Identity (3:38)
  • Origin Story (4:58)
  • Ways Architecture Influenced Design (8:59)
  • Do Designers Miss The Importance of Research (12:54)  
  • Biggest Superhero (16:36)
  • Second Career Choice (19:33)
  • Biggest Failure (20:53)
  • Failure Takeaway (25:53)
  • What Do You Say To Uninspired Designers (29:07)
  • Awkward Testing Story (33:49)
  • Design Superpower (34:26)
  • Design Kryptonite (36:10)
  • Design Superhero Name (38:35)
  • Fight For Users (40:28)
  • Future Of UX Design (41:49)
  • Habit Of Success (46:41)
  • How Do You Stay Inspired (47:58)
  • Invincible Resource (30:34)
  • Book Recommendation (49:14)
  • Best Advice (51:23)
  • Most Excited About (53:50)
  • Contact Info (54:37)

(more…)

028: Be Persistent with Chris Coyier
1:11:24
2017-10-09 07:22:58 UTC 1:11:24
028: Be Persistent with Chris Coyier

User Defenders "CSS Man" Chris Coyier

Chris Coyier teaches us that if we care about succeeding in something, we need to be willing to persist for a long time. He inspires us to grab hold of the joy that comes from building for ourselves, too. He encourages us to not just use a framework because we’re “supposed to”, but to use whatever tool is right for the job. He also enlightens us to the superpower of using SVG in practical ways.

Chris Coyier is the founder of everybody’s favorite CSS resource CSS-Tricks, and the author of newly released A Book Apart published “Practical SVG“. He’s a fellow podcaster co-hosting the Shop Talk Show. He co-founded the incredibly innovative web coding playground, CodePen. He loves to share his knowledge as an international speaker and avid blogger. His life goal is to be a banjo player in an old time string band.

(more…)

Hitting Pause…
10:40
2017-10-09 07:22:58 UTC 10:40
Hitting Pause…

Tired superheroes

After nearly a year of consistent podcasting, it’s time for me to hit pause…

You can also read about this.

Hooked: How to Build Habit-Forming Products with Nir Eyal
1:02:38
2017-10-09 07:22:58 UTC 1:02:38
Hooked: How to Build Habit-Forming Products with Nir Eyal

Nir Eyal Author Of Hooked: How To Build Habit Forming Products on User Defenders

I have a listener survey and one of you suggested Nir Eyal as a superguest. Today (thanks to your suggestion) I got to interview the man himself. Nir is the author of the buzz-worthy book Hooked: How To Build Habit-Forming Products.

Nir did not disappoint. The guy is a wealth of knowledge and you’ll notice listening to him that he’s definitely got his 10,000 hours focusing on the fascinating topic of behavioral design. How do we design products that hook our users and create healthy habits? Should designers of addictive and potentially unsafe products be a little more vocal about offering help to its users? We touch on these provocative topics and much more in today’s episode!

(more…)

027: Looking Down the Road with Aarron Walter
1:03:20
2017-10-09 07:22:58 UTC 1:03:20
027: Looking Down the Road with Aarron Walter

User Defenders "The Falcon" Aarron Walter

Aarron Walter inspires us to always try and see the big picture. He challenges us to produce more grounded work by getting outside our bubbles, and feeling a bit more pain. He shows us how storytelling is central to the human experience and transcends our medium. He also inspires us to maintain plenty of inputs in order to craft more interesting experiences for our users.

Aarron Walter (The Falcon) is the VP of Design Education at InVision. Prior to this he founded the UX practice at MailChimp (along many other accomplishments too numerable to mention here). He’s the author of A Book Apart published Designing for Emotion. He’s a frequent speaker at conferences around the world, and his design guidance has helped the White House, the US Department of State, along with dozens of startups and venture capitalists. He’s run with the bulls in Pamplona, met 3 presidents, been blessed by the Pope, and bungee jumped off a 10 story crane. Eat your heart out most interesting man in the world.

  • Secret Identity (2:34)
  • Origin Story (4:47)
  • How Important Is Storytelling To Our Work? (9:49)
  • Has Film Influenced You As A Designer? (13:08)
  • Biggest Superhero (19:45)
  • Second Career Choice (22:37)
  • Biggest Failure (25:38)
  • Awkward Testing Story (33:44)
  • Design Superpower (39:29)
  • Design Kryptonite (40:58)
  • Design Superhero Name (43:50)
  • Fight For Users (44:28)
  • Future Of UX Design (46:39)
  • Habit Of Success (51:45)
  • Invincible Resource (53:02)
  • Book Recommendation (55:25)
  • Best Advice (57:35)
  • Most Excited About (58:16)
  • Contact Info (1:00:16)

SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for superguest announcements and my Usable Thoughts.

(more…)

026: We Are Not Our Users with Nikkel Blaase
59:04
2017-10-09 07:22:58 UTC 59:04
026: We Are Not Our Users with Nikkel Blaase

User Defenders "Deep Thought" Nikkel Blaase

Nikkel Blaase reminds us that we are not our users. He encourages us to make time for deep thinking. He teaches us that without failing, there’s no learning. He guides us to not spend too much time figuring out a solution if we don’t know what the problem is. He shows us how creating value for our users creates value for our business. He also motivates us to never stop learning, practice as often as we can…and stay curious.

Nikkel Blaase (Deep Thought) is a product and interaction designer from Hamburg, Germany currently working at XING. He’s the founder of “Design Made For You” studio. He’s a fantastic writer who’s published viral articles on Medium, FastCoDesign and InVision. He’s passionate about bringing product thinking to the world of product development in order to as he says build products that people actually want. When he was a teenager, he played guitar in a punk rock band.

  • Secret Identity (2:55)
  • Origin Story (5:18)
  • Biggest Superhero (7:55)
  • What Is Product Thinking (9:26)
  • Second Career Choice (11:10)
  • Biggest Failure (12:08)
  • Do Designers Lack Empathy For Their Businesses? (17:32)
  • Awkward Testing Story (20:45)
  • Design Superpower (24:17)
  • Design Kryptonite (26:42)
  • Design Superhero Name (29:51)
  • Fight For Users (35:46)
  • Future Of UX Design (39:01)
  • Generalist vs. Specialist (44:05)
  • Habit Of Success (44:58 )
  • Invincible Resource (46:11)
  • Book Recommendation (48:24)
  • Favorite Conference (51:13)
  • Best Advice (52:20)
  • Most Excited About (54:07)
  • Next Big Blog Ideas (55:07)
  • Contact Info (56:00)

(more…)

025: UX Designers Work with Users with Ashley Karr
1:04:09
2017-10-09 07:22:58 UTC 1:04:09
025: UX Designers Work with Users with Ashley Karr

User Defenders Ashley Karr

Ashley Karr teaches us that we can’t be exceptional at generalizing. She encourages us to always work with the people for whom we are designing. She motivates us to always trust ourselves and our instincts. She shows us how planning and organization are key contributors to success. She also inspires us to give back by teaching what we know.

Ashley Karr is an academically trained human factors engineer and anthropologist focusing on human computer interaction, user experience, research and design. She has her B.A. in anthropology from UCLA and M.S. in human factors and systems engineering from Embry-Riddle Aeronautical University. Included among her many published writings is a behavioral psychology textbook for Oxford University Press. She has worked with organizations, such as: Walmart, Frontier Communications, and The Veteran’s Administration. Currently, she teaches and designs instructional material for User Experience Design Immersive courses with General Assembly and manages all immersive courses at General Assembly Seattle. She is passionate about teaching tech and encouraging creative confidence. She also happens to be a descendant of Kind Edward the 1st and Queen Eleanor of Castille.

  • Secret Identity/Origin Story (2:58/3:58)
  • Has Your Varied Background Helped You? (8:54)
  • Specialize or Generalize (12:05)
  • Biggest Superhero (15:01)
  • Second Career Choice (18:38)
  • Biggest Failure (21:04)
  • Awkward Testing Story (27:37)
  • Design Superpower (32:02)
  • Design Kryptonite (37:41)
  • Design Superhero Name (37:55)
  • Fight For Users (40:41)
  • How To Get Involved (50:37)
  • Future Of UX Design (54:10)
  • Habit Of Success (56:21)
  • Invincible Resource (56:47)
  • Book Recommendation (57:16)
  • Best Advice (57:49)
  • Most Excited About (58:09)
  • Contact Info (58:31)

(more…)

024: Seeing the Invisible with Francisco Inchauste
55:29
2017-10-09 07:22:58 UTC 55:29
024: Seeing the Invisible with Francisco Inchauste

User Defenders "Mr. Invisible" Francisco Inchauste

Francisco Inchauste teaches us that the best design is invisible. He enlightens us to how we can learn something from anyone, and to appreciate the people who surround us. He reminds us of the importance of validating our work. He also inspires us to always add value to even the smallest things and to not be afraid to take initiative.

Francisco Inchauste (Mr. Invisible) has an extensive user experience background, with a focus on interaction design. He’s been involved with the Web industry for almost two decades, leading teams and clients—enterprise to startups—on projects ranging from customer brand experiences to complex software applications. He’s the UX Principal at Universal Mind. He’s co-founder of Simplebots, where he creates apps like Rise. He helped start Smashing Magazine’s UX section and still uses his superpowers to help edit books and review articles. He also used to work for the US Postal Service delivering mail on the weekends.

  • Secret Identity/Origin Story (2:20)
  • Inspiration To Pursue Career In UX (3:43)
  • Biggest Superhero (6:26)
  • What’s Writing Process Like (9:25)
  • Second Career Choice (12:36)
  • Biggest Failure (14:57)
  • Awkward Testing Story (19:43)
  • Design Superpower (22:10)
  • Design Kryptonite (22:48)
  • Design Superhero Name (24:44)
  • Fight For Users (25:38)
  • How To Cope With Imposter Syndrome (30:58)
  • Future Of UX Design (34:36)
  • Habit Of Success (37:27)
  • Invincible Resource (39:23)
  • Book Recommendation (41:44)
  • Best Advice (44:17)
  • Most Excited About (48:11)
  • Contact Info (52:30)

(more…)

023: Good Design is Humble with Austin Knight
1:06:16
2017-10-09 07:22:58 UTC 1:06:16
023: Good Design is Humble with Austin Knight

User Defenders "Mentor Man" Austin Knight

Austin Knight motivates us to just start making things. He encourages us to keep designing, even if it isn’t our job yet. He teaches us how the future of UX is all about expansion and that there’s never been a better time to be a designer. He also inspires us to not only fight for the user, but the stakeholder, the company and the client.

Austin also was a very special guest in Mixed Reality & the Future of Design (special two-part series).

Austin Knight (Mentor Man) is a Senior UX Designer at Hubspot where his work impacts more than 8 million visitors per month. He’s an international speaker and author. He’s a fellow podcaster co-hosting the UX & Growth podcast. He serves as a UX and IxD mentor at Columbia University and General Assembly. He also has a popular UX Design blog and newsletter at AustinKnight.com. Fun fact about Austin: He’s terrified of flying. Even though he flew 150,000 miles last year and has willingly jumped out of three planes skydiving…he has yet to overcome that fear.

  • Secret Identity/Origin Story (2:41)
  • Biggest Superhero (8:20)
  • Second Career Choice (10:42)
  • Biggest Failure (12:06)
  • Awkward Testing Story (21:32)
  • Design Superpower (28:51)
  • Design Kryptonite (31:19)
  • Successful Culture Building (34:07)
  • Design Superhero Name (40:47)
  • Fight For Users (41:13)
  • Should designers get a BA (45:43)
  • Future Of UX Design (47:44)
  • Habit Of Success (50:10)
  • Invincible Resource (52:42)
  • Book Recommendation (55:08)
  • Best Advice (57:26)
  • Most Excited About (1:00:11)
  • Contact Info (1:03:50)

(more…)

022: The Little Details can Make a Big Difference with Jordan Dobson
1:08:34
2017-10-09 07:22:58 UTC 1:08:34
022: The Little Details can Make a Big Difference with Jordan Dobson

User Defenders "Minutia" Jordan Dobson

Jordan Dobson inspires us to never stop learning and be generous in sharing knowledge with others. He encourages us to craft prototypes in order to gain valuable insight early and often. He challenges designers to gain empathy for their developers by learning a bit about code. He also shows us how the little details can make a big difference.

Jordan Dobson (Minutia) is a hybrid designer, developer and prototyping visionary with over 17 years of experience. He brings motion into visual, product & UI design to build amazing digital products. He’s a freelancer currently contracting at Skype. He’s worked at Microsoft and is also co-founder of the Seattle FramerJS Meetup. Back in the day he could ollie off a launch ramp clearing four trash cans & land it.

  • Secret Identity/Origin Story (2:16/5:18)
  • Biggest Superhero (13:44)
  • Second Career Choice (14:43)
  • Biggest Failure (16:47)
  • Awkward Testing Story (22:12)
  • Design Superpower (25:22)
  • Design Kryptonite (28:52)
  • Design Superhero Name (33:48)
  • Fight For Users (35:07)
  • Future Of UX Design (37:21)
  • Habit Of Success (39:50)
  • Coder Who Designs Or Designer Who Codes (42:34)
  • Should Designers (43:01)
  • Best Path To code (51:18)
  • Invincible Resource (54:28)
  • Book Recommendation (56:52)
  • Best Advice (58:29)
  • Listener Question (1:00:17)
  • Most Excited About (1:04:06)
  • Contact Info (1:06:33)

(more…)

021: Designing for Happiness with Drew Lepp
1:20:41
2017-10-09 07:22:58 UTC 1:20:41
021: Designing for Happiness with Drew Lepp

User Defenders "Pizazz" Drew Lepp

Drew Lepp encourages us to learn the business side of technology in order to achieve greater success with our designs. She encourages us to always know why we’re doing what we’re doing, and to be able to clearly articulate why every element on the page is there. She inspires us to fight on in our work especially when we grow weary because what we’re doing can make a world of difference in the lives of many. She also motivates us to be our authentic selves and to follow our values and what we think is important.

Drew Lepp (Pizazz) is the UX Director and Co-Founder at TimeKat which is a delightful time tracking, task and project management tool. She’s runs her own UX Design consulting biz where she designs incredibly beautiful and usable digital experiences. She believes in putting her heart into everything she creates while focusing on delivering thoughtfully simple experiences that are engaging, compelling, memorable and fun. She lives almost entirely on sugary snacks.

  • Secret Identity/Origin Story (2:27)
  • Biggest Superhero (12:02)
  • Second Career Choice (14:18)
  • Biggest Failure (17:38)
  • How Do You Measure Delight? (26:04)
  • Awkward Testing Story (30:38)
  • Design Superpower (36:05)
  • Design Kryptonite (38:30)
  • Fight For Users (49:10)
  • Design Superhero Name (52:55)
  • Future Of UX Design (54:10)
  • Habit Of Success (59:55)
  • Invincible Resource (1:02:30)
  • Book Recommendation (1:04:49)
  • Best Advice (1:08:00)
  • Advice On Color Usage (1:10:20)
  • Most Excited About (1:16:25)
  • Contact Info (1:18:26)

(more…)

020-2: Stay Enchanted with Jeffrey Zeldman (Part II)
59:13
2017-10-09 07:22:58 UTC 59:13
020-2: Stay Enchanted with Jeffrey Zeldman (Part II)

User Defenders "Zeld Man" Jeffrey Zeldman

Don’t miss Part I of this unforgettable interview.

Jeffrey Zeldman inspires us to not underestimate our users by always testing our assumptions–because we’re often wrong. He reminds us of the tremendous value of writing and synthesizing our thoughts. He teaches us to never underrate our gut instincts. He also encourages us to stay enchanted in our work.

Jeffrey Zeldman is the Godfather of Web Design, and unquestionably the greatest friend of the Web. He’s a guy behind highly esteemed Web Design content initiatives such as A List Apart, An Event Apart and A Book Apart. He’s a prolific speaker and heavily influential blogger. He’s the Author of the our industry’s staple: Designing with Web Standards. He’s the host of one of my favorite design podcasts: The Big Web Show. He’s also the founder of renown Web Design studio Happy Cog. Back in the day, he played synth and Casiotone with The Insect Surfers, a DC post-punk techno-surf band.

LINKS
Jeffrey’s Twitter
Jeffrey’s Website

[RESOURCE] I think it’s your brain. Everything else is replaceable. If you’re bored, start learning something new. If you’re bored, you shouldn’t be in this field. If you’re restless and easy easily distracted–that’s good. That means you’ll keep learning.
[BOOK] Don’t Make Me Think


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SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

(more…)

020-1: Stay Enchanted with Jeffrey Zeldman (Part I)
42:04
2017-10-09 07:22:58 UTC 42:04
020-1: Stay Enchanted with Jeffrey Zeldman (Part I)

User Defenders "Zeld Man" Jeffrey Zeldman

Don’t miss Part II of this unforgettable interview.

Jeffrey Zeldman dives deep into his origin story to enlighten us on how he got started on the Web. He inspires us to not get caught up in the buzzwords, but to keep it simple and clear. He also gets vulnerable to reveal how overcoming his biggest failure has led to his greatest successes.

Jeffrey Zeldman is the Godfather of Web Design, and unquestionably the greatest friend of the Web. He’s a guy behind highly esteemed Web Design content initiatives such as A List Apart, An Event Apart and A Book Apart. He’s a prolific speaker and heavily influential blogger. He’s the Author of the our industry’s staple: Designing with Web Standards. He’s the host of one of my favorite design podcasts: The Big Web Show. He’s also the founder of renown Web Design studio Happy Cog. Back in the day, he played synth and Casiotone with The Insect Surfers, a DC post-punk techno-surf band.

LINKS
Jeffrey’s Twitter
Jeffrey’s Website


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

Design for Real Life with Eric Meyer & Sara Wachter-Boettcher
1:03:38
2017-10-09 07:22:58 UTC 1:03:38
Design for Real Life with Eric Meyer & Sara Wachter-Boettcher

Design for Real Life

Design for Real Life is a profound and inspiring book. The more things become automated and robotic, the more evident the need to remain human becomes. This book compels us to strive to stay human especially in our approach to how we design for other humans. It deeply challenges the long-held status-quo of resistance to serving so-called edge-cases in our work. It shines a floodlight on our biases that prevent us from looking at the harmful effects our design decisions can have on others when they lack thoughtfulness, compassion & empathy.

Sara Wachter-Boettcher is a content strategy consultant, writer, and the former editor-in-chief of A List Apart. She is the author of Content Everywhere from Rosenfeld Media. She’s also a frequent conference speaker and content strategy workshop facilitator. She’s lived in South Philly for three years, but has still never had a cheesesteak.

Eric Meyer has been working on the web since late 1993 and is an internationally recognized expert on HTML, CSS, and web standards. He’s a widely read author and the founder of Complex Spiral Consulting. He’s technical lead at Rebecca’s Gift, non-profit organization dedicated to providing healing family vacations after the death of a child. He’s also the co-founder of one of my favorite Web conferences…An Event Apart. His first paying gig was working the fry station at a very busy McDonald’s.


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SUPERPOWER OF SUPPORT
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SUPER-CRED
Editing by Chris Combs | Music by Wyman Gentry

019: The Power of Design Patterns with Pek Pongpaet
43:57
2017-10-09 07:22:58 UTC 43:57
019: The Power of Design Patterns with Pek Pongpaet

User Defenders "G.S.D." Pek Pongpaet

Pek Pongpaet teaches us that the key to successful UX is in pattern recognition and application. He reminds us of the power of visual hierarchy in that if something’s important, it should never be buried. He reminds us of the power of observation and in testing our product with users. He also inspires us to not just do the work we’re given, but to do the work we want to do.

Pek Pongpaet is the Managing Partner at Silicon Valley based studio imPekable. He crafts outstanding mobile and web products for clients that include Google, HP, Motorola and Groupon to name a few. He’s quite the ninja…literally. He’s an actual motion capture model in the Mortal Kombat games. He’s one of the rare and coveted breeds we would call a unicorn, but he would call a Diviner (Developer/Designer). One of the things you may not see on his resume is his experience working as a stock photography model.

LINKS
Pek’s Studio (impekable)
Pek’s Twitter
Pek’s Instagram

[RESOURCE] Study design patterns.
[BOOK] Don’t Make Me Think


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

(more…)

018: The Beauty of Simplicity with David Demaree
57:53
2017-10-09 07:22:58 UTC 57:53
018: The Beauty of Simplicity with David Demaree

User Defenders "The Simplifier" David Demaree

David Demaree reminds us of the value of simplicity, brevity, and editing. He encourages us to know who are users are and where they’re coming from. He inspires us not to get too wrapped up into the closeness of our own material and not take the criticism of our work too personally. He also teaches us the importance of staying in touch with the community and to read as much as we can.

David Demaree is a software maker, speaker and blogger. He’s the author of newly released A Book Apart published, Git for Humans. He’s a product manager, designer and web developer for everyone’s favorite groundbreaking font-service software, Adobe Typekit. He’s one of the lucky ones who can say he works really close to a great coffee place…called his kitchen.

LINKS
David’s Twitter
David’s Website

[RESOURCE] Following other product and UX people on Twitter and clicking on interesting links. Staying in touch with the community. Read as much as you can.
[BOOK] The Idea Factory


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

(more…)

017: The Value of the Theory is in the Application with Victor Yocco
1:09:44
2017-10-09 07:22:58 UTC 1:09:44
017: The Value of the Theory is in the Application with Victor Yocco

User Defenders "Dr. Persuasion" Victor Yocco

Victor Yocco teaches us that standing out in our work involves identifying human needs, and always being willing to address them. He enlightens us that failure leads to greater things, but our motivation should be not to fail. He shows us how practicing perseverance is a great habit to get into because it always pays off. He also expounds upon his noble and provocative message that it’s okay to not drink in office and industry events.

Victor Yocco is an author of the Manning Publications release Design for the Mind: Seven Psychological Principals of Persuasive Design. He’s an active speaker who’s been invited to speak at notable UX conferences such as IXPA and IA Summit. He’s a prolific blogger who’s published articles on Smashing Magazine and A List Apart. His interests and expertise include the application of psychological theory to digital design, user research, innovation and reducing the abuse of alcohol in design and tech. He’s also a husband and father and has engaged in guerrilla research while standing in front of gorillas.

  • Secret Identity (3:37)
  • Origin Story (9:00)
  • Biggest Superhero (16:19)
  • Second Career Choice (20:37)
  • Biggest Failure (23:22)
  • Awkward User Testing (32:14)
  • Design Superpower (37:25)
  • Design Kryptonite (38:22)
  • Design Superhero Name (42:11)
  • Fight For Users (43:14)
  • Future of UX Design (45:27)
  • One Habit (49:56)
  • Invincible Resource (55:10)
  • Book Recommendation (57:28)
  • Best Advice (1:03:54)
  • Most Excited About (1:05:07)

LINKS
Victor’s Website
Victor’s Twitter
[ARTICLE] Incorporating Social Identity Theory Into Design
[ARTICLE] What It’s Like to be a Recovering Alcoholic in an Office Where Booze is Everywhere

[RESOURCE] Join.me
[BOOK] Don’t Make Me Think


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

(more…)

016: Meaning Comes from Making with Alexa Leigh Herasimchuk
48:13
2017-10-09 07:22:58 UTC 48:13
016: Meaning Comes from Making with Alexa Leigh Herasimchuk

User Defenders "Essence" Alexa Leigh Herasimchuk

Alexa Leigh Herasimchuk inspires us to go find our why and to not fear reaching out to people who inspire us. She teaches us that the future of UX should be integrated into our education system. She reminds us that we can’t make people care, but we can build things people care about. She also encourages us to design systems that are helpful (not harmful) to future generations.

Alexa Leigh Herasimchuk is a Product Designer at Yelp where she designs thoughtful ways to connect people to local businesses, and business owners to their communities. She also cares about people…a lot. So much so that she started a really interesting project with her partner called “Practice Happy” where they set out to redefine the understanding of happiness. She created a project called #100DaysOfThinking where she posts inspirational quotes and thoughts each day to help make better sense of the world and to relate with others. She’s a designer because she wants to be a part of crafting something greater than herself and for the world to be better because she was here.

LINKS
@AlexaLeighH
Alexa’s Website
Practice Happy

[RESOURCE] Do something not related to design. Get outside, or listen to interesting podcasts. Find a great mentor.
[RESOURCE] Dear Design Student
[VIDEO] We Are What We Build by Eric Meyer
[BOOK] Just Design
[BOOK] Designing for Social Change


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork: Cesar Lemus | Editing: Chris Combs | Prep: Win Goodbody | Music: Wyman Gentry

(more…)

015: Going the Distance with Rachel Andrew
50:54
2017-10-09 07:22:58 UTC 50:54
015: Going the Distance with Rachel Andrew

User Defenders "Super Gran" Rachel Andrew

Rachel Andrew inspires us to understand people who are not like us because most often the products we design are not for us. She motivates us with her successful habit of GTD (Getting Things Done). She teaches us that solid attention to detail and ability to execute can be more important than specific technical skills. She also proves to us that experience never gets old.

Rachel Andrew is a Web Pioneer and the Managing Director and founder of UK-based web development company EdgeOfMySeat.com. She’s a prolific author of a number of Web Development books including her most recent A Book Apart published “Get Ready for CSS Grid Layout“. She’s also an active speaker who has spoken at a number of notable web conferences. When she’s not writing code, or writing about writing code…she’s a taxi to teenagers and quite a fitness buff.

LINKS
@RachelAndrew
Rachel’s Web Site
Perch CMS

[ARTICLE] Perfectionism or procrastination? Reframing the MVP
[RESOURCE] Style guides and pattern libraries
[BOOK] Atomic Design by Brad Frost
[BOOK] The Checklist Manifesto: How to Get Things Right by Atul Gawande


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork: Cesar Lemus | Editing: Chris Combs | Prep: Win Goodbody | Music: Wyman Gentry


(more…)

014: Design Write with Khoi Vinh
36:03
2017-10-09 07:22:58 UTC 36:03
014: Design Write with Khoi Vinh

User Defenders "Mr. Subtraction" Khoi Vinh

Khoi Vinh teaches us that designers can do their best work by drawing on many different sources and working on different challenges simultaneously. A big fan of breaking large problems up into actionable chunks and making lists of all those things that need to get done, Vinh enjoys articulating the value of the design process to colleagues and executives. And for a guy with his hand in some of the latest new software tools for mobile, his advice for getting better at your design may surprise you: write.

Khoi Vinh (Mr. Subtraction) is an experience designer, prolific blogger, and the Principal Designer at Adobe. He has already and continues to make huge impacts in the creation of tools and methods toward designing on-the-go using mobile devices. He’s the former New York Times Design Director and one of the 50 most influential designers in America according to Fast Company. He’s also an author who’s written books like “Ordering Disorder”, “Grid Principles For Web Design”, and recently released “How They Got There” that interviews top designers and how they got where they are which is a great parallel and compliment to this show.

LINKS
@Khoi on Twitter
Khoi’s Website
[MOVIE] Design is One: Lella & Massimo Vignelli
[BOOK] How They Got There by Khoi Vinh
[BOOK] The Inmates Are Running the Asylum by Alan Cooper


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork: Cesar Lemus | Editing: Chris Combs | Prep: Win Goodbody | Music: Wyman Gentry

(more…)

013: Practice What You Do with Dan Mall
37:10
2017-10-09 07:22:58 UTC 37:10
013: Practice What You Do with Dan Mall

User Defenders "Vision" Dan Mall

Dan Mall inspires us to get really good at what we do by constantly practicing it. He reminds us of the importance of work/life balance and setting the right priorities. He also reminds us that there’s a big difference between being a leader and being a boss, and how great leaders are always looking for ways to serve their people. He also shares with us that the future of good UX is the same as it’s always been…invisible.

Dan Mall (Vision) is the founder and Design Director of the magnificent design collaborative “SuperFriendly” based in Philadelphia where he teams up with his own Justice League of top-notch design superheroes such as Josh Clark (a.k.a. Dr. Touch) and Brad Frost. He’s the author of A Book Apart published “Pricing Design“. He’s been the Design Director at Big Spaceship, Interactive Director at Happy Cog, technical editor for A List Apart, and singer/keyboard player for contemporary-Christian band Four24. He has a passion for playing matchmaker between surprising art direction and intuitive interaction design. His most significant role I’d wager is as an enthralled husband and Dad.

(more…)

012: You Can Only Keep What You Have if You’re Willing to Give it Away with KaL MichaeL
53:13
2017-10-09 07:22:58 UTC 53:13
012: You Can Only Keep What You Have if You’re Willing to Give it Away with KaL MichaeL

User Defenders KaL MichaeL

KaL MichaeL teaches us that empathy is less of something we practice and more of a result of patience and perseverance. He challenges us to remain humble enough to know that we do not know everything, and what we don’t know will always far surpass what we do know. He also encourages us to own our skill sets and to not do anything blindly like following trends for the sake of trends.

KaL is a passionate UI and Experience Designer and has been affecting change and improving lives through his design work for the past 14 years. Five and a half of those years were spent as Lead Creative at Apple improving the retail corporate site experience and building internal sites for enhanced communications. He’s utilized his expertise in iOS and Mac design solutions through his design of the award-winning PDF Expert app. He also has a meticulous attention to detail always remains open and teachable in advancing the tech industry. One way he’s doing that is through his work as a Mentor with Cascade SF.

LINKS
KaL’s Website
KaL’s Twitter
ODI
Spark
Plaaying for Mac

[RESOURCE] Draw everything.
[BOOK] What Customers Want


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

(more…)

011: The Best Interface is No Interface with Golden Krishna
1:07:31
2017-10-09 07:22:58 UTC 1:07:31
011: The Best Interface is No Interface with Golden Krishna

User Defenders "Platinum Jesus" Golden Krishna

Golden Krishna teaches us that it’s possible to reduce our amount of screen time and still solve people’s problems elegantly in the background. He enlightens us to how much we’re all drowning in screens. He also shares with us that our stuff isn’t good enough, and it never will be because as designers we’re always striving to make things better.

Golden Krishna is a deeply thoughtful design innovator. Even though his website introduces him with the humble title of “UX Designer”, he’s the visionary superhero creating a powerful ripple effect in the UX world through his pioneering of the “No UI” movement starting with his popular essay that turned into his essential-reading book, “The Best Interface is No Interface“. In his work at Samsung, he’s been a part of the creation of products that the market has not even defined yet. He’s also worked at Cooper solving big UX problems for Fortune 50 companies.

LINKS
Golden’s Website
Golden’s Twitter
[BOOK] The Best Interface Is No Interface
[VIDEO] SXSW Talk


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

(more…)

2015 Year End Review
16:43
2017-10-09 07:22:58 UTC 16:43
2015 Year End Review

User Defenders Podcast 2015 Year End Review

In lieu of our normal episode, I wanted to do a quick Year End Review to offer a retrospective of 2015 and a glimpse into 2016 by addressing these three things:

  1. Things Accomplished
  2. Top 3 Learnings From Guests This Year
  3. What to expect from UX/UD in 2016

I can’t thank you enough for your enthusiastic support Defenders and can’t wait for all 2016 has in store!

010: Pay Attention to the Unseen with Jeff Barnaby
36:16
2017-10-09 07:22:58 UTC 36:16
010: Pay Attention to the Unseen with Jeff Barnaby

User Defenders "Incognito" Jeff Barnaby

Jeff Barnaby inspires us to pay attention to the unseen and always keep it simple. He shares with us that organization is the most important factor to success. He also encourages us to keep ourselves and our clients educated and that ours and our clients personal preferences should come last and our users’ should come first.

Jeff Barnaby (Incognito) is a Creative Director, UI Designer, Web Developer and branding aficionado, He’s the man behind the powerful UX Design and creative agency Brandhorse based in Los Angeles. California. He’s also quite the chef and always a sharp-dressed man.

LINKS
Jeff’s Twitter
Brandhorse

[RESOURCE] Sketch
[RESOURCE] Framer
[BOOK] The Design of Sites


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Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

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009: There is No “Big Time”, There’s Always Something Ahead with Josh Clark
53:55
2017-10-09 07:22:58 UTC 53:55
009: There is No “Big Time”, There’s Always Something Ahead with Josh Clark

User Defenders "Dr. Touch" Josh Clark

Josh Clark inspires us to not forget to splash in puddles and give ourselves permission to play in our work. He encourages us to not just tell our story, but to find out our users’ story and craft our experience and technology around that. He also shares with us that the things we make are not who we are and to think deeply about what kind of world we want to make…because we’re the ones shaping it.

Josh Clark (“Dr. Touch”) is a designer specializing in mobile design, strategy and user experience especially as it relates to touch. He’s the founder of the powerful design laboratory Big Medium (formerly Global Moxie). He’s the author of five books including the O’Reilly published Tapworthy and the newly released A Book Apart published “Designing for Touch”. He’s also a prominent blogger and speaker, the creator of the popular Couch to 5K running program, and he happens to be Maine’s 11th strongest man.

LINKS
Josh’s Website
Josh’s Twitter

[RESOURCE] Spending time with people.
[BOOK] Enchanted Objects
[BOOK] Designing Connected Products
[BOOK] The Circle


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Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

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Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

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008: There’s a Lot of Opportunity for Those Who Are Willing to Take Some Risks with Ben Callahan
44:15
2017-10-09 07:22:58 UTC 44:15
008: There’s a Lot of Opportunity for Those Who Are Willing to Take Some Risks with Ben Callahan

User Defenders "Mr. Middleman" Ben Callahan

Ben Callahan inspires us to be passionate about the interfaces we design and put ourselves in the shoes of the people who are using them to do amazing things. He shares a really interesting parallel from Jazz music to the work we do. He reminds us to make every day count by first thinking about what’s truly important and impactful for that day. He also encourages us to not be afraid to make stuff and put it out there because we’ll only get better by trying.

Ben Callahan is the president of the insanely talented and nimble web design studio Sparkbox in beautiful Dayton, Ohio. Ben is unquestionably one of today’s foremost experts on Responsive Web Design and building responsibly. He’s an active blogger and TedX speaker who has been invited to speak at pretty much any notable web design conference that exists. He’s also a family man, a fellow coffee snob, and one of the nicest, down-to-earth guys I’ve met in this industry.

LINKS
Ben’s Twitter
Ben’s Website
Ben’s Blog
Sparkbox
Codepen Redesign
[VIDEO] Ben’s TedX Talk

[RESOURCE] UIE Library
[BOOK] On The Run (A Fugitive Life In An American City)


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Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

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Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

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007: Focus More on Solving Problems and Less On Dribbble Likes with Rafal Tomal
33:57
2017-10-09 07:22:58 UTC 33:57
007: Focus More on Solving Problems and Less On Dribbble Likes with Rafal Tomal

User Defenders "Typography Man" Rafal Tomal

Rafal Tomal inspires us to focus more on solving complicated problems for clients, and less on Dribbble likes. He also emphasizes the importance of keeping our UI and layouts minimal to make room for typography and especially to limit the number of choices we want our users to make to the most critical ones. He also inspires us to not shy away from starting with the most important tools we have…our brain, paper and a pencil.

Rafal Tomal (Typography Man) is the Lead Designer at Rainmaker Digital where he designs effective digital brands and experiences that convert for some of the most successful and respected digital entrepreneurs around. He’s also a blogger and eBook author focusing on teaching others how to make simple, smart, and effective designs that connect with the audience.

LINKS
Rafal’s Website
Rafal’s Twitter

[RESOURCE] InVision App
[BOOK] Don’t Make Me Think


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

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006: Let Go of the Things You Can’t Control…Focus On The Things You Can with Chloë Bregman
44:39
2017-10-09 07:22:58 UTC 44:39
006: Let Go of the Things You Can’t Control…Focus On The Things You Can with Chloë Bregman

User Defenders "Creative Juggernaut" Chloë Bregman

Chloë Bregman inspires us to not get caught up with titles like UX Designer, but to find what we’re great at and focus our energy on building those strengths to build products that not only solve problems, but bring happiness to people. She reminds us to focus on the team and that all ideas are valuable. She also shares that the most satisfaction we’ll ever find in our work happens when we invest time in helping others.

Chloë Bregman is the Director of Design & Brand Experience at OneLogin where she leads a team of designers and developers. She’s a blogger who has a published article on TechCrunch. She’s the founder of Street Art SF which showcases the evolving art landscape throughout the San Francisco’s bay area. She’s also a wonderful human being who thrives on finding inspiration anywhere and investing in others everywhere.

LINKS
Chloë’s Website
Chloë’s Twitter
Street Art SF
Going For “Pretty First” Is Wrong: A Designer’s Take On App Development

[RESOURCE] Rely on your own power of observation and measure everything.
[BOOK] 100 Things Every Designer Needs to Know About People
[BOOK] The Call of the Mall


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

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005: Surround Yourself with People That Reflect Who You Want to Become with Andi Galpern
36:57
2017-10-09 07:22:58 UTC 36:57
005: Surround Yourself with People That Reflect Who You Want to Become with Andi Galpern

User Defenders "Elle Faye" Andi Galpern

Andi Galpern inspires us to ask where do we want to go, and then encourages us to meet a mentor who can help take us there. She states that community is the key to becoming all we can be and that five minutes with the right person can change our lives.

Andi Galpern is founder of the design and technology organization Cascade SF. Located in the Bay Area, Cascade SF puts on events as a go-to space for designers to learn new skills, connect with industry leaders, mentor and stay relevant to the job market. She also is a fantastic designer and UX strategist who designs for human emotion.

LINKS
Cascade SF
Andi’s Twitter
CooperU

[RESOURCE] Your brain and the community. Pinterest is great for design inspiration. Revisiting 3rd grade and learning grammar, English and how to construct a really clean sentence. Because that’s the core of User Experience. You’re combining visuals and words and people have to be able to comprehend what you’re creating.
[BOOK] Just Enough Research
[BOOK] Mobile First
[BOOK] Lean Analytics


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

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004: Use the Materials You’re Given with Christopher Schmitt
44:56
2017-10-09 07:22:58 UTC 44:56
004: Use the Materials You’re Given with Christopher Schmitt

User Defenders "Teleject" Christopher Schmitt

Christopher Schmitt reminds us to use the materials that we’re given and that we can learn something from everybody if we keep an open mind. He also encourages us to share what we know through exercising our superpower of writing and we can never go wrong with practicing kindness in our field.

Christopher Schmitt (Teleject) is a pioneer of Web Design. He’s a member of the Web Standards Project and author of several books including the O’Reilly published CSS Cookbook. He’s the Founder of Heatvision: a web design and new media publishing studio. He’s also cofounder of Environments for Humans, in which he hosts well-attended online conferences such as CSS Summit and jQuery Summit.

LINKS
Christopher’s Website
Christopher’s Twitter
Environments For Humans
Christopher’s Github

[RESOURCE] Evernote
[BOOK] Understanding Comics
[BOOK] The Design of Everyday Things
[BOOK] Rocket Surgery Made Easy


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Chris Combs | Music by Wyman Gentry

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003: Don’t Launch Anything. Validate and Test Everything with Craig Morrison
1:00:16
2017-10-09 07:22:58 UTC 1:00:16
003: Don’t Launch Anything. Validate and Test Everything with Craig Morrison

User Defenders "Validation Man" Craig Morrison

Craig Morrison inspires us to know why we’re building what we’re building by looking for an opportunity in a market that needs something, and then by giving it to them. He also reminds us to do all the user research needed until we’ve built a product that people want to use.

Craig Morrison (Validation Man) is an extremely curious and generous UX Design Consultant focusing in the area of startups. He’s an active blogger who’s authored some very popular UX articles including “Why You Shouldn’t Hire a UI/UX Designer” and my personal fave “How to Land a Job in UX with No Experience“. He’s also quite the comedian and has a video channel where he and a buddy set some really peculiar records.

LINKS
Craig’s Website
Craig’s Twitter
Get Kwilia
Craig’s Record Setting Site
[BOOK] Rejection Proof
[ARTICLE] How to Land a Job in UX with No Experience
[ARTICLE] Why You Shouldn’t Hire a UI/UX Designer

[RESOURCE] UserTesting.com
[BOOK] Lean UX,


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Jason Ogle | Music by Wyman Gentry

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002: Don’t Let Anything Get in the Way of What You Want to Build with Josh Tucker
49:02
2017-10-09 07:22:58 UTC 49:02
002: Don’t Let Anything Get in the Way of What You Want to Build with Josh Tucker

User Defenders "The Interactioneer" Josh Tucker

Josh Tucker shares with us the importance of determination and resolve when building whatever it is you desire to build. He also stresses the importance of knowing everything you possibly can about your users and designing experiences that delight them and improve their lives.

Josh Tucker (The Interactioneer) is an Interactive Designer at Google and an insatiably curious prototyping innovator. He’s a master of one of my favorite prototyping tools “Framer.js” and is constantly experimenting with and documenting super-creative, out-of-the-box gestures and innovative UI solutions for users. He’s a very generous knowledge contributor to our great community, and in the time I’ve gotten to know him, just one heck of a friendly, smart and enthusiastic guy.

LINKS
Josh Tucker’s Website
Follow Josh on Twitter

[RESOURCE] Sketch and Framer.js
[BOOK] The Illusion of Life


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Jason Ogle | Music by Wyman Gentry

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001: The Lines Between Designer and Developer are Starting to Blur with Daniel Hooper
36:04
2017-10-09 07:22:58 UTC 36:04
001: The Lines Between Designer and Developer are Starting to Blur with Daniel Hooper

User Defenders Daniel Hooper

Daniel Hooper declares that any designer who desires to code, can and even should. He shares about how the industry still has a lot to learn from the amazing things that have been accomplished (and sadly forgotten) by the brilliant software design engineers of old. He also shares his excitement of how prototyping really is design now, and how as designers we need to balance modern trends with an understanding of first principals and the root truths that are not going to change over time.

Daniel Hooper is a former Apple engineer and creator of the exciting new prototyping software application Principal. He designed and engineered a super-innovative iOS keyboard concept and the YouTube video is approaching a million views. He’s also created some creative game concepts like “Percepto” for iOS.

LINKS
Principle App
Daniel’s Tumblr
Daniel’s Twitter

[RESOURCE] Brett Victor’s Website
[BOOK] The Inmates are Running the Asylum
[VIDEO] Inventing on Principle


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.

SUPER-CRED
Artwork by Cesar Lemus | Editing by Jason Ogle | Music by Wyman Gentry

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000: Welcome to the User Defenders Podcast!
13:05
2017-10-09 07:22:58 UTC 13:05
000: Welcome to the User Defenders Podcast!

User Defenders podcast

The story behind the mission, the host and the future of User Defenders Podcast.


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SUPERPOWER OF SUPPORT
Here’s your chance to use your superpower of support. Don’t rely on telepathy alone! If you’re enjoying the show, would you take two minutes and leave a rating and review on iTunes? I’d also be willing to remove my cloak of invisibility from your inbox if you’d subscribe to the Bi-Weekly Bugle for my best UX/Personal Growth tips and superguest announcements.