Design

Fjord Fika

Fjord - Design and Innovation from Accenture Interactive

Named for the Swedish custom that eschews the ‘on-the-go paper coffee cup’ routine in favor of slowing down and catching up with colleagues and friends, the Fjord Fika podcast features unscripted conversations with key luminaries and thought leaders in technology and design. Sometimes strange, but always interesting, each Fika conversation offers a fresh, honest look at all sides of innovation – the good, the bad and the ugly – and the impact on society. Fjord is a design and innovation consultancy, part of Accenture Interactive.

Episodes

Fika with Karl Iagnemma and Olof Schybergson
39:02
2017-09-27 13:39:11 UTC 39:02
Fika with Karl Iagnemma and Olof Schybergson

Karl is currently the CEO and co-founder of nuTonomy, a software company that builds software for fully driverless vehicles. nuTonomy’s mission is to radically improve the safety, efficiency, and accessibility of transportation in cities worldwide. That means a future where driverless vehicles are available where people need them, when they need them, in cities from Singapore to San Francisco and everything in between. By eliminating accidents due to driver error and maximizing vehicle utilization, nuTonomy hopes to enable safer roads and a healthier planet. In this Fika break, we talk to Karl about transportation efficiency, the potential for reshaping cities, saving lives through autonomous vehicles, and creating a driving system on the road that is much, much safer than today’s human piloted cars.

Fika with Abby Covert and Andy Polaine
28:47
2017-09-27 13:39:11 UTC 28:47
Fika with Abby Covert and Andy Polaine

Abby Covert is a staff information architect at Etsy and the author of “How to Make Sense of Any Mess” a book about information architecture for everybody. She says that it is not uncommon to see semantic arguments and legacy decisions drive the information architecture of products and the organizations that make them. This can negatively impact organizational efficiency and user experience. In this Fika break, we talk to Abby about the messes made of information, how she helps companies arrange and structure all the parts of their experience into a cohesive whole for their users, and how language gets in the way of understanding one another.

Fika with Carey Russell and Skipper Warson
25:23
2017-09-27 13:39:11 UTC 25:23
Fika with Carey Russell and Skipper Warson

Carey Russell is an internationally-recognized filmmaker, photographer, writer and naturalist. A frequent collaborator with director Terrence Malick, Carey’s recent work includes directing the 10-part documentary web-series, “Tibetan Stories,” and a soon-to-be released book of photography about summer camps and scouting titled, “The New Arcadians.” In this Fika break, we speak to Russell about photography and videography and cultural identity, storytelling (and unintended consequences), and the importance of mindfulness.

Fika with Laurence Kemball-Cook and George Mayou
24:52
2017-09-27 13:39:11 UTC 24:52
Fika with Laurence Kemball-Cook and George Mayou

What if you can create sustainable, clean energy just by taking a walk? Well, you can, thanks to Laurence Kemball-Cook. His energy harvesting startup, Pavegen, has pioneered a flooring tile that converts wasted kinetic energy from footsteps into renewable electricity, which has the ability to transform smart cities of the future, entirely through footfall. In this Fika break, we spoke to Kemball-Cook about energy harvesting, fighting climate change, and weathering the ups and downs of entrepreneurship.

Fika with Greg Walsh and Skipper Warson
28:47
2017-09-27 13:39:11 UTC 28:47
Fika with Greg Walsh and Skipper Warson

Greg Walsh believes that if you want to design for kids, you have to design with them. For the last several years, he has led the University of Baltimore’s intergenerational design team, KidsteamUB, through which children and adults work as partners to design new technologies used for education and entertainment. In this Fika break, we talk to Walsh about co-designing with kids, the future of design education (hint: if you want to solves more problems, co-design from K-12 and beyond), what’s wrong with the Maker Movement, and the limitless imagination of children.

Fika with Baroness Beeban Kidron and Daniel Harris
24:52
2017-09-27 13:39:11 UTC 24:52
Fika with Baroness Beeban Kidron and Daniel Harris

From Airbnb’s impact on local rental markets to Uber’s impact on local industries to fake news swaying public opinion, examples of unintended consequences of business on society are numerous. And through it all, Baroness Beeban Kidron, a filmmaker and founder of 5Rights, a campaign that seeks to deliver the established rights of children in all interactions with the digital world, says nobody has thought about the impact on kids growing up in this new world order. In this Fika break, we talk to Kidron about the unintended consequences of today’s digital world, specifically the growing conflict between businesses adopting total customer centricity at the expense of societal centricity and how we keep kids safe on the Internet.

Fika with Robin Chadha and Daljit Singh
33:45
2017-09-27 13:39:11 UTC 33:45
Fika with Robin Chadha and Daljit Singh

Why can’t hospitality be reinvented? That was the question in Robin Chadha’s mind when he joined and helped launch citizenM hospitality group in 2008. In this episode, we talk to Chadha about what differentiates citizenM from other hotel groups, how to embed design thinking into an organization, the critical need to always keep the customer’s needs first and foremost, and finally, how technology can help you think ahead and stay innovative.

Fika with Ralph Vacca and Skipper Chong Warson
35:55
2017-09-27 13:39:11 UTC 35:55
Fika with Ralph Vacca and Skipper Chong Warson

Designing for someone is not the same as designing with someone – and this is particularly notable when dealing with marginalized groups. In this Fika break, we talk to Ralph Vacca, a researcher, designer and educator with a background in mental health, about how technology can empower us to be more self-aware, compassionate, actively participate in civic life and education technology.

Fika with Uma Subramanian and Skipper Chong Warson
26:19
2017-09-27 13:39:11 UTC 26:19
Fika with Uma Subramanian and Skipper Chong Warson

How would you like to cut your commute time from hours to minutes? How would you like to say goodbye to traffic forever? What if we said this is possible today, but you’d have to swap your car (or train or bus) for a helicopter? And you’d be able to do it all for the cost of a car service. Sound too good to be true? Well, on-demand helicopter service (think the Uber of the skies) is now available in São Paulo, Brazil, and soon may be coming to your congested city, too. In this Fika episode, we talk to Uma Subramanian, CEO of Voom, about the future of urban mobility and the on-demand helicopter service she’s building today.

Fika with Lou Rosenfeld and Andy Polaine
22:19
2017-09-27 13:39:11 UTC 22:19
Fika with Lou Rosenfeld and Andy Polaine

Like many user experience folks, Lou Rosenfeld started somewhere (library science), made his way somewhere else (information architecture), and has ended up in an entirely different place (publishing). He’s widely known for co-authoring the IA “bible,” Information Architecture for the World Wide Web (i.e. Polar Bear book). In this episode, Fjord’s Andy Polaine speaks to Rosenfeld about the legacy of the book, the changing landscape of UX, and the emerging field of design operations.

Fika with Mark Pesce and Andy Polaine
25:30
2017-09-27 13:39:11 UTC 25:30
Fika with Mark Pesce and Andy Polaine

Today, we’re living in a world of mixed and blurred reality, evidenced by the staggering success of Pokémon Go last year. In this episode, Fjord’s Andy Polaine speaks to Mark Pesce, an inventor and futurist, about mixed reality as the next true technological frontier, why we need to make better use of 2D before we fully embrace 3D, and his utopian and dystopian visions of the future.

Fika with Carla Diana and Daniel Freeman
27:50
2017-09-27 13:39:11 UTC 27:50
Fika with Carla Diana and Daniel Freeman

Fjord’s Daniel Freeman talks to Carla Diana, a noted robotics expert, on how we use design to set expectations in our communications with robots and explores the moral and ethical obligations as our relationships with them grow.

Fika with Dave Gray and Andy Polaine
25:11
2017-09-27 13:39:11 UTC 25:11
Fika with Dave Gray and Andy Polaine

Today’s companies, especially large, multi-nationals, are struggling through a crisis of innovation. Fjord’s Andy Polaine speaks to Dave Gray, a noted author, thought leader and creative, on how to solve for this crisis and ultimately get innovation to stick.

Fika with Kelly Baron and Skipper Chong Warson
28:05
2017-09-27 13:39:11 UTC 28:05
Fika with Kelly Baron and Skipper Chong Warson

Have you ever binge-watched Orange is the New Black or Friends or some other show on Netflix even though you were exhausted? Of course you have. We all have. While binge-watching is not the worst behavior in the world, the same path of least resistance that keeps you in front of the TV can be harnessed for good. It’s called nudge theory, which means using indirect technological suggestions to disrupt human nature. We spoke to our very own Kelly Baron, a product strategist at Fjord Austin, about the utterly fascinating world of nudge theory in our Fika break and ahead of her talk on the subject at the 2017 SXSW Conference.

Fika with Sam Ford and Kelsa Trom
25:10
2017-09-27 13:39:11 UTC 25:10
Fika with Sam Ford and Kelsa Trom

Today’s news cycle, filled with shouts of “fake news” and alternative facts, is unlike anything we’ve seen in the past. In this episode, Fjord’s Kelsa Trom talks to Sam Ford, a noted media studies expert, to discuss how the media landscape is changing, what the role of media should be today, and why there seems to be such an abundant mistrust of news.

Fika with Abbie Walsh and Katz Kiely
20:30
2017-09-27 13:39:11 UTC 20:30
Fika with Abbie Walsh and Katz Kiely

As founder of Kiely & Co., a services business that pioneers people-powered digital transformation, Katz Kiely is a bona fide expert at effectively managing change and helping transform brands into Living Businesses. During this Fika, Kiely and Fjord’s Abbie Walsh tackle this topic in an unexpected way: through a discussion of desert music and arts festival, Burning Man. Katz also reveals the results of her research into office productivity losses and shares imperative culture changes businesses must make to realize their true potential.

Fika with John Oswald and Aleks Krotoski
21:55
2017-09-27 13:39:11 UTC 21:55
Fika with John Oswald and Aleks Krotoski

Aleks Krotoski has co-presented “Bits,” the video-gaming review show on Channel 4 (UK), and published “Untangling the Web,” which is the result of years of social psychology research on technology’s impact on mankind. In this Fika, Krotoski speaks with Fjord’s John Oswald about the digital and physiological academic landscape, the making of her radio show, “The Digital Human”, and how she sees the future of today’s digital revolution.

Fika with Daljit Singh and Michael Wolff
18:54
2017-09-27 13:39:11 UTC 18:54
Fika with Daljit Singh and Michael Wolff

Despite the recent advances of the digital age and the disruption of many facets of the corporate landscape, one thing has remained consistent: the unbreakable bond between design and brand identity. In this Fika – hosted by Fjord’s Daljit Singh – acclaimed thought leader Michael Wolff explains this link, and forecasts the future of branding and design. Michael also shares the experiences and expertise he’s acquired through decades of working with brands through his world-renowned design company, Wolff Olins.

Fika with Mark Curtis and Andrew Keen
26:30
2017-09-27 13:39:11 UTC 26:30
Fika with Mark Curtis and Andrew Keen

As the author of three internationally acclaimed books on the digital revolution (Cult of the Amateur, Digital Vertigo and The Internet Is Not the Answer), Andrew Keen has plenty of opinions on the topic—and a lot of them are controversial. In this Fika, Keen and Fjord’s Mark Curtis discuss the progression of the digital age: the role designers have in mapping out the future, what it means to be a digital company, and possible solutions to some of the more damaging and disturbing outcomes of the rise of the Internet and digitalization.