Management & Marketing

Local Small Business Coach | Helping Local Small Business Owners Get to $100,000 in Take Home Pay!

Tammy Adams : Helping Local Small Business Owners Who Keep Our Communities Strong to Make $100,000 in Profit! - Handyman, Landscapers, Painters, Dog Groomers, Fast Food, Cleaners, Brick & Mortar, Mobile & Franchise

Every Local Small Business Owner Should Make $100,000 in Profit: Welcome to The Local Small Business Coach Podcast. Where we discuss everyday challenges local small business owners face and help to provide the information you need to increase your profits, boost your sales, improve your processes and develop stronger teams. Listen, Local Small Business Owners are the Backbone to Our Communities and they don’t get the attention they deserve, nor the resources they need to ensure their success. Join Tammy as she shares her 25+ years of experience in businesses. With experiences in both big box retail and owning local small businesses and a passion for coaching others, she hopes to help you with your local small business through sharing successes and failures of other small business owners. Each week we will discuss a different part of your local small business and take your questions. This podcast is for brick and mortar and mobile businesses. ​So if you are a local small business owner​ such as a handyman,​ landscaper, pool cleaner, QSR, restaurant owner, mechanic, plumber, real estate agent,​ ​dog groomer, cleaning services, ​​franchisee, tradesman,​ ​​medical, dentist, insurance, ​, etc, then this is your show. For those that travel to their customers homes. If you like the podcasts by Pat Flynn, John Lee Dumas, Dave Ramsey, Tim Ferris, Seth Godin, Gary V and all the other business podcasts, then we hope to be one of your top picks as well! My #1 goal is to help you and your local small business. So, if you are ready to take your local small business to the next level, Let’s dive in.

Episodes

How Do You Prevent Becoming a Victim of Your Own Success?
34:57
2017-09-23 00:43:50 UTC 34:57
How Do You Prevent Becoming a Victim of Your Own Success?

 

EPISODE 119 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How Do You Prevent Becoming a Victim of Your Own Success?

Paul is killing it in his printing business, but will he be a victim of his own success?

In today’s episode, we discuss…

I got a great email from Paul this week who shared what has been going on in his business. Both the good, the bad and the ugly. When looking at Paul’s business, you can’t help but be excited for him as his business has taken off! But on the flip side, could Paul be heading to be a victim of his own success? I’ll share the advice I had for Paul and I think you might find it will help you as well.

 

Also, don’t forget to the free ebook I discuss in the episode: 8 Steps to Increasing Your Profits in Your Local Small Business

 

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How to Make Sure You Pay Yourself!
28:45
2017-09-23 00:43:50 UTC 28:45
How to Make Sure You Pay Yourself!

 

EPISODE 118 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How to Make Sure You Pay Yourself!

You Work Way Too Hard Not to Get Paid!

In today’s episode, we discuss…

Today we discuss a question I got from Tommy. He is struggling to make enough money at the end of the month to meet his personal financial goals. So we will take a look at what are the key things to do, to ensure that you pay yourself each month the take home pay that you need.  Make sure you follow the advice of working your income backward!

Also, don’t forget to the free e-book I discuss in the episode: 8 Steps to Increasing Your Profits in Your Local Small Business

 

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

10 Must Have Items on Your Local Small Business Website
26:17
2017-09-23 00:43:50 UTC 26:17
10 Must Have Items on Your Local Small Business Website

 

 

EPISODE 117 of The Local Small Business Coach Podcast

Today’s Tip of the Week: 10 Must Have Items on Your Local Small Business’s Website

Your Website is a Crucial Piece of Your Local Small Business Marketing Plan

In today’s episode, we discuss…

Since your website is a crucial piece of your local small business marketing plan. You want to make sure that your website has the information that your customers and clients are looking for. Today we will go over the 10 must have items you need to make sure on your business website.  Some will be obvious and some you might not have thought of.

 

  • Your Company Name and If Needed What You Do
  • Have Your Core Services or Products on the Website
  • Hours of Operations
  • Directions & Location of Your Business
  • You Need an About Us Page
  • A Contact Page with Email & Phone Numbers
  • Pricing or Estimates
  • Testimonials from Past Customers / Clients
  • FAQs or Frequently Asked Questions
  • Before and After Pictures

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

You Work Way to Hard Not to Get Paid!
09:52
2017-09-23 00:43:50 UTC 09:52
You Work Way to Hard Not to Get Paid!

 

EPISODE 116 of The Local Small Business Coach Podcast

Today’s Tip of the Week: You Work Way to Hard Not to Get Paid!

You Deserve to Make More Money!

In today’s episode, we discuss…

You work way too hard not to make more money! Are you one of those local small business owners who always pay yourself with what is left over after you pay your bills? What would happen if you set your wage first and then worked the calculation backward to know what you need to do each month to increase your pay? You work way too hard not to get paid!

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 115 - Why Being a Local Small Business Owner is Great in Today's World
20:45
2017-09-23 00:43:50 UTC 20:45
Ep 115 - Why Being a Local Small Business Owner is Great in Today's World

 

EPISODE 115 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Why Being a Local Small Business Owner is Great in Today's World 

Will a Local Small Business Survive Technology, Automation & Outsourcing

In today’s episode, we discuss…

Why being a local small business is a great option to those that are worried about losing their jobs to technology, automation, and outsourcing. The world is full of doom and gloom and everyone is worried that they will lose their job to these changes. For those really wanting to ensure they survive all the changes, remember these 3 tips:

  • Pick the Right Business
  • Adapt and Change to Fit the Current Demand
  • Customer Service is and Always Will Be Your Secret Weapon

Doing so will help you create a business that can last for many years, regardless of what happens in the world.

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 114 - You Need to Know Your Numbers to Hit Your Profit
24:00
2017-09-23 00:43:50 UTC 24:00
Ep 114 - You Need to Know Your Numbers to Hit Your Profit

 

EPISODE 114 of The Local Small Business Coach Podcast

Today’s Tip of the Week: You Must Know Your Business’s Financial Numbers

How well do you know your small business’s health report card?

 

In today’s episode, we discuss…

Why it is important that you know some of the key financial numbers of your local small business. These numbers are your business’s report card. They tell you how healthy the business is. We will take a look at 5 key areas you want to be familiar with and why.

  • Sales
  • Profit Margin
  • Inventory
  • Product Costs
  • Expenses

While you don’t need to memorize them, you need to have them at your fingertips. However, I will recommend few numbers you need to always know.

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 113 - 10 Lessons from the Profit as told by Marcus Lemonis
34:22
2017-09-23 00:43:50 UTC 34:22
Ep 113 - 10 Lessons from the Profit as told by Marcus Lemonis

 

EPISODE 113 of The Local Small Business Coach Podcast

Today’s Tip of the Week: 10 Lessons from the Profit as told by Marcus Lemonis 

Here are 10 Lessons every local small business can learn from The Profit and Marcus Lemonis

 

In today’s episode, we discuss…

I love The Profit and I thought I'd share my take on the 10 lessons that Marcus Lemonis shared on a recent episode of the show. The Profit is a fantastic show all local small business owners should not miss! Each week Marcus Lemonis will teach you nuggets to take your small business to the next level. 

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 112 - When is it Ok to Fire a Customer or Client
24:28
2017-09-23 00:43:50 UTC 24:28
Ep 112 - When is it Ok to Fire a Customer or Client

When is it Ok to Fire a Customer or Client? Here is what we discuss in today's episode: Sometimes you need to fire a client or customer in your small business

Is it ok to fire a customer or client? Yes! Today we will go over 5 great reasons you should let a customer or client go. 

We will go over not only 5 reasons why you would fire a customer, but we will also discuss why we put up with these folks we should let go of.  I'm curious if you know what that reason might be? 

Finally, we will discuss a 6th great reason you will want to fire customers. Believe it or not, there is a great reason you will want to to look at "upgrading" your customers. 

So take a listen and see if you might be needing to let some folks go. 

Ep 111 – What Not to Do When You Are Slammed with Business
20:15
2017-09-23 00:43:50 UTC 20:15
Ep 111 – What Not to Do When You Are Slammed with Business

EPISODE 111 of The Local Small Business Coach Podcast

Today’s Tip of the Week: What Not to Do When Slammed with Business

When Your Business is Booming, You Do Not Want to Lose Potential Customers Due to Poor Communication

 

In today’s episode, we discuss…

How so many local small business owners go into their busy time of the year and actually will do something that is causing them to lose business and possible bad press within the community.

When we get busy, we find it difficult to stay on top of everything. One of those areas that starts to fall apart is our communication. Today I will share an experience that we all can learn from.

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 110 - How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business
25:16
2017-09-23 00:43:51 UTC 25:16
Ep 110 - How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business

 

 

EPISODE 110 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business

 

Surviving the Horrible Slumps in Your Small Business

 

Here is what we discuss in today's episode:

How some weeks just sick and how you can survive the rough patches in your local small business. The past two weeks have been horrible and a great reminder that even when you have a positive attitude, crappy weeks are going to happen. Your goal is to survive and how to prepare for them and more importantly, how to get out of them!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 109 - What is Your Unique Selling Point?
25:48
2017-09-23 00:43:51 UTC 25:48
Ep 109 - What is Your Unique Selling Point?

 

EPISODE 109 of The Local Small Business Coach Podcast

Today’s Tip of the Week: What is Your Unique Selling Point? 

In Today's Episode We Cover 3 Topics: Share a Conversation on Learning from Business Failure | What is Your Unique Selling Point? | Q&A:  Should You Rent New Equipment vs Purchasing It?

 

In today’s episode, we discuss…

Here is what we discuss in today's episode:

Your Questions Answered: We discuss whether renting a piece of equipment or purchasing it is better. You might recall you should only purchase under certain conditions, but what about renting instead?

Tammy's Rant: Today is a different type of rant. I share a great conversation I had with someone that use to have a local small business and what we both learned after the market crashed and what why we think local business owners work way to hard.

Today's Business Tip:  To wrap up we discuss having a unique selling point or USB. How you want to find something that will help you stand out from your competitors. Just like Dominos and their 30 day pizza delivery, what can you do to set your company apart?

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 108 - Stop Assuming to Know What Your Customers Want
34:23
2017-09-23 00:43:51 UTC 34:23
Ep 108 - Stop Assuming to Know What Your Customers Want

 

EPISODE 108 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Stop Assuming to Know What Your Customers Want 

In Today's Episode We Cover 3 Topics: TIP:  Stop Assuming to Know What Your Customers Want | RANT:  Positive Service at a Dentist  |  Q&A:  Should You Wear a Uniform?

 

Here is what we discuss in today's episode:

Your Questions Answered: We discuss Roger's question on if he should have a uniform or logo'd shirts for his landscaping business. So we dive into the reasons that having a uniform will be good for not only Roger's business, but yours as well. 

Tammy's Rant: Today is a different type of rant. My rant today is about an awesome experience I have at a dental office that was under staffed and handled a variety of issues really well. 

Today's Business Tip:  Finally, our tip is on making sure that you are not just providing what you think your customer needs but you should be providing what they want. How sometimes what they need doesn't line up. You must take them on a journey to help them understand why they need them.  Remember, help them understand the benefits vs the features. Solve a pain point. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 107 - The Power of Testimonials in Your Local Advertising
37:21
2017-09-23 00:43:51 UTC 37:21
Ep 107 - The Power of Testimonials in Your Local Advertising

 

EPISODE 107 of The Local Small Business Coach Podcast

Today’s Tip of the Week: The Power of Testimonials in Your Local Advertising

In Today's Episode We Cover 3 Topics: Marketing Your Testimonials, Rant on Respecting Your Customer's Home & a Question on Losing Customers Due to Changing Pricing and Products

 

In today’s episode, we discuss…

  1. We start with a great set of questions on How not to Lose Customers While Making Changes to Your Business. When is changing your prices and products become too much and cost you customers? We discuss how you want to communicate with your customers and clients the changes and make them part of the process, to get their ideas and look for trends in what they are asking for. Finally, make sure you give the changes time to make a difference. Constant change never allows you to see how they are working out.

 

  1. I rant on something that happened when I used a local small business owner for some work around my place. The subject of not leaving Your Customer & Client’s Home a Mess when you are done with the work. Nothing says I don’t value you nor do I respect you, than leaving your trash and crap around someone’s house. You are a guest in their home and you need to treat them that way. You want their memory to be about the awesome job you did and not the crap you left them to deal with.

 

  1. Finally, we talked about how Testimonials Should Be Part of Your Marketing Plan. Testimonials are a great way for future customers to know exactly what they are getting when they use you and your business. Testimonials are your past customers shouting from the roof tops why people should be using you. Remember, people will listen to other people bragging on you more than they will listen to you bragging on you. So make sure to collect these. Focus them on 1 or 2 websites and grow a must use you mentality on those sites

 

  1. Finally, we start the episode with a little pep talk on your business J

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 106 – Staying Engaged with Your Past Customers & Clients
29:13
2017-09-23 00:43:51 UTC 29:13
Ep 106 – Staying Engaged with Your Past Customers & Clients

 

EPISODE 106 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Staying Engaged with Your Past Customers / Clients

In Today's Episode We Cover 4 Topics: Seasonal Business, Purchasing Equipment on a Loan, Employee Presentation & Staying Engaged with Past Customers

 

In today’s episode, we discuss…

  1. You want to create a business that can survive all 12 months and not just 9 months of the year. While we have discussed seasonal businesses more back in episode 40, the important thing to remember is, find ways to fill the down months to help ease the massive drops in business that you are prone to.

 

  1. We discussed a question on should you take on debt to purchase equipment or tools to grow your business? As I mentioned, that depends if you have business backed up, ready to go. Then it might be worth it. But if you will grow slowly with the purchase, you are better off saving up the money and then making the purchase. This will take away the pressure of needing to create business immediately to at least break even with the loan payment.

 

  1. In my weekly rant, we discussed why It is very important that you realize that anyone you hire, whether on your payroll or in a temporary basis, is a representation of you and your values. You must set those expectations and they must know that you are going to follow up on them. Especially if they are out of your eyesight and in front of your potential customers and clients.

 

  1. Finally, we wrapped up with our tip of the week where we discussed the importance of staying in touch with your past customers and clients and how it is much easier to keep an existing raving fan vs trying to find and convert a new one. We went over a few ways that you can work this into your weekly routine. This is an area that we all, including myself, need to commit to going forward.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 105 - Understanding Your Cash Flow in Your Local Small Business
20:38
2017-09-23 00:43:51 UTC 20:38
Ep 105 - Understanding Your Cash Flow in Your Local Small Business

 

EPISODE 105 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Understanding Your Cash Flow in Your Local Small Business

Question of the Week:  Should I Use a Temp Agency in My Local Small Business

 

In today’s episode, we discuss…

 

First up we discuss Erin’s question on using a temp agency to hire some folks for her cleaning business. She has been having trouble getting good help and is wondering if this is a great option.

 

Then we discuss the importance of making sure your carts and hand baskets are in your store and ready for your customers vs across your parking lot. This can lead to a poor impression but even worse, a loss of sales!

 

Finally, we discuss cash flow and why it is so important in your small business. Most local small business owners don’t know the meaning of cash flow and what causes most business to develop poor cash flow habits that can cause a business to go under. Cash flow is also a key factor in your ability to hit your $100,000 in profits as well.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 104 - Attitude, Amplify & Action = A Success Business
28:32
2017-09-23 00:43:51 UTC 28:32
Ep 104 - Attitude, Amplify & Action = A Success Business

 

EPISODE 104 of The Local Small Business Coach Podcast

Today’s Main Tip: Attitude, Amplify & Action = A Success Business

Question of the Week: How Much Money Can I Make in My Business

 

In today’s episode, we discuss…

A) A question on how you should set your prices in the beginning stages of your business. You initially want to be competitive with your competitors. Once you build a reputation for service and quality of work, you can start to pull away from the pack but your first goal needs to be getting your foot in the door.

 

B) We go over my rant for the week on cold calling. We discussed that if you do any cold calling you must make a personal connection first and not insult your target audience just because they aren’t ready to hear your sales pitch at this time. Insulting them will only cause them to remember your company in a negative way but also in a way that will trickle to their family, friends and neighbors.

 

C) Finally, we discussed three words that will help you towards great success. That when you focus on Attitude, Amplify & Action you can take your business to the next level. These words serve as a reminder to take your life and business to the next level.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 103 - Is Your Small Business Recession Proof?
27:40
2017-09-23 00:43:51 UTC 27:40
Ep 103 - Is Your Small Business Recession Proof?

 

Episode 103 – The Local Small Business Coach Podcast

Today’s Topic:  Recession Proof Your Local Small Business

Also, Today's Question: How Should You Set Your Prices

~ Here is what we discuss in today's episode:

A New Podcast for those that want to start a local small business I just released a new podcast for those that want to start a local small business. If you know anyone, have them start listening to the Start a Local Small Business Podcast

Your Questions Answered: We answer Brandi’s question on how she should set her prices in her home cleaning business. Some great tips for anyone looking to be competitive in their community

Tammy's Rant: I share a recent experience at a local small business where the business owner set the tone for the rude experience that this lady had while shopping his store.

Tip of the Week: Is your local small business recession proof? It is critical that we look back at the recent recession and learn what do the businesses that survived the recession have in common? How does a business last 10,20, 30+ years and survive even the worse of financial times?

 

For the Full Show Notes Visit: Episode 103 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 102 - Merchandising Ideas from Big Box Retailers
21:22
2017-09-23 00:43:51 UTC 21:22
Ep 102 - Merchandising Ideas from Big Box Retailers

 

Episode 102 – The Local Small Business Coach Podcast

Today’s Topic:  Merchandising Ideas from Big Box Retailers

Today's Question: What do you suggest to drum up business quickly

 

Here is what we discuss in today's episode:

Where Are You on Your Annual Goals? Are you making the progress that you planned on? Are you working your plan? It is never too late to start.

Your Questions Answered: We answer Bob's question on how to restart a business that was put on hold while dealing with a medial issue. We offer some tips for those looking to jump start their businesses again

Tammy's Rant: I share a rant on why don't business owners follow up on their people that go out into the field. Here is what happened to a colleague who had a horrible experience with a business’s employee

Today's Business Tip:  Merchandising Ideas from Big Box Retailers. Learn how big box retailer utilize their prime real estate to boost their sales and profits and you can do the same thing in your brick and mortar business

 

For the Full Show Notes Visit: Episode 102 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 101 - Hire the Best, Train the Best & Develop the Best
19:28
2017-09-23 00:43:51 UTC 19:28
Ep 101 - Hire the Best, Train the Best & Develop the Best

 

Episode 101 – The Local Small Business Coach Podcast

Today’s Topic:  Hire the Best, Train the Best and Develop the Best

Also, Today's Question: Should I Have a Separate Checking Account for My Business

 

In today’s episode: We discuss why you want to hire the best, train the best & develop the best. Plus we will answer the question: Should you have a separate checking account for your small business?  

For the Full Show Notes Visit: Episode 101 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Don't Over Think Your Decisions
02:10
2017-09-23 00:43:51 UTC 02:10
Success Saturday - Don't Over Think Your Decisions

 

Success Saturday – The Local Small Business Coach Podcast

Today’s Topic:  Don't Over Think Your Decisions

 

In today’s episode: We discuss how so many of of us over think our decisions once we make them. We worry if we made the right decision. 

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 100 - My Podcast Learnings Mirror Our Small Business Learnings
12:18
2017-09-23 00:43:51 UTC 12:18
Ep 100 - My Podcast Learnings Mirror Our Small Business Learnings

 

Episode 100 – The Local Small Business Coach Podcast

Today’s Topic:  My Podcast Learnings Mirror Our Small Business Learnings

Knowing When to Pivot 

 

In today’s episode: We discuss a few of the lessons I’ve learned podcasting that relate to our local small businesses. We also discuss when you need to pivot in your small business and how I will be pivoting with the podcast too.

 

For the Full Show Notes Visit: Episode 100 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 99 - Do You See Yourself Achieving Your Business Goals
11:14
2017-09-23 00:43:51 UTC 11:14
Ep 99 - Do You See Yourself Achieving Your Business Goals

 

Episode 99 – The Local Small Business Coach Podcast

Today’s Topic:  Do You See Yourself Achieving Your Business Goals

Believing you Can is Half the Battle

 

In today’s episode: We discuss the most critical step in our 8th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business  One of the biggest roadblocks we have to achieve success and the financial goals we have, is the story we tell ourselves on a daily basis. Do you believe you can?  

For the Full Show Notes Visit: Episode 99 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 98 - Identifying the Tools & Resources to Execute Your Sales Gameplan
16:13
2017-09-23 00:43:51 UTC 16:13
Ep 98 - Identifying the Tools & Resources to Execute Your Sales Gameplan

 

Episode 98 – The Local Small Business Coach Podcast

Today’s Topic:  Identifying the Tools & Resources to Execute Your Sales Gameplan 

You Need the Right Tools / Resources to Execute Your Sales Goals

In today’s episode: We discuss how to identify the tools and resources you need to put your gameplan in motion to get your small business profits to $100,000.  This is our 7th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 98 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Solid Foundations and Patience
03:07
2017-09-23 00:43:51 UTC 03:07
Success Saturday - Solid Foundations and Patience

 

 

Success Saturday - Having a Strong Foundation & Patience

In today’s episode: We discuss why it is important to build your business with a solid foundation and how you need to have patience before jumping to build the walls.   

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 97 - 11 Processes You Need to Make Sure Aren’t Broken in Your Small Business
15:29
2017-09-23 00:43:51 UTC 15:29
Ep 97 - 11 Processes You Need to Make Sure Aren’t Broken in Your Small Business

 

Episode 97 – The Local Small Business Coach Podcast

Today’s Topic:  11 Processes You Need to Make Sure Aren’t Broken in Your Small Business

Fix Broken Process and Increase Your Small Business Profits

In today’s episode: We discuss 11 processes for you to make sure that they aren’t broken. Broken processes lead to a decrease in sales and profits. Our main goal today is to continue to find ways to boost your small business’s profits. This is our 6th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 97 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 96 - 11 Ways to Reduce Your Expenses in Your Business
17:09
2017-09-23 00:43:51 UTC 17:09
Ep 96 - 11 Ways to Reduce Your Expenses in Your Business

 

Episode 96 – The Local Small Business Coach Podcast

Today’s Topic:  11 Ways to Reduce Your Expenses in Your Business

Lower Your Expenses to Create More Profits

In today’s episode: We discuss 11 Ways to Reduce Your Expenses in Your Business. Our main goal today is to continue to find ways to boost your small business’s profits. This is part 2 of our 5th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

 

For the Full Show Notes Visit: Episode 96 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 95 - Reduce Your Product Costs to Boost Your Small Business Profits
08:20
2017-09-23 00:43:51 UTC 08:20
Ep 95 - Reduce Your Product Costs to Boost Your Small Business Profits

 

Episode 95 – The Local Small Business Coach Podcast

Today’s Topic:  Reduce Your Product Costs to Boost Your Small Business Profits

Product Costs Can Always Be Reduced

In today’s episode: We discuss why you want to reduce your product costs. Our main goal today is to continue to find ways to boost your small business’s profits. This is part 1 of our 5th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 95 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Are You Using Time Blocking?
02:22
2017-09-23 00:43:51 UTC 02:22
Success Saturday - Are You Using Time Blocking?

INSERT PICTURE

 

The Local Small Business Coach Podcast

Today’s Topic: Success Saturday - Are You Using Time Blocking?

Using Time Blocking in Your Small Business Will Help You Be Successful

In today’s episode: We discuss why you need to use time blocking to help you get the massive amounts of stuff you need to get done. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 94 - Time to Develop a Gameplan with your Sales Ideas
10:48
2017-09-23 00:43:51 UTC 10:48
Ep 94 - Time to Develop a Gameplan with your Sales Ideas

 

Episode 94 – The Local Small Business Coach Podcast

Today’s Topic:  Time to Develop a Gameplan with your Sales Ideas 

Ideas Are Nothing without a Plan!

In today’s episode: We discuss what you want to do with all the sales ideas that you brainstormed in our last episode for driving sales. Now that you have a good list, it is time to organize them so you can develop a gameplan.

 

For the Full Show Notes Visit: Episode 94 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 93 - 19 Ideas to Increase Sales in Your Local Small Business
24:03
2017-09-23 00:43:51 UTC 24:03
Ep 93 - 19 Ideas to Increase Sales in Your Local Small Business

 

Episode 93 – The Local Small Business Coach Podcast

Today’s Topic:  19 Ideas to Increase Sales in Your Local Small Business

Brainstorm Ideas to Double Your Small Business Sales

In today’s episode: We discuss 19 sales ideas to help you increase your sales in your local small business. This is step 3 of the 8 Steps to increase your profits to $100,000 in profits. So, if you are ready to start brainstorming some sales ideas to take your business to the next level, let’s dive in!

 

For the Full Show Notes Visit: Episode 93 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

EP92 - Time to Get the Ball Rolling Towards Higher Profits in Your Small Business
13:39
2017-09-23 00:43:51 UTC 13:39
EP92 - Time to Get the Ball Rolling Towards Higher Profits in Your Small Business

 

Episode 92 – The Local Small Business Coach Podcast

Today’s Topic:  Time to Get the Ball Rolling Towards Higher Profits in Your Small Business

Time to Increase Your Small Business’s Profits

In today’s episode: We discuss getting the ball rolling on your working the 8 Steps to $100,000 in profits.  Each day we will dive in deeper to help you put your gameplan together. Today we focus on the first two steps and the roll of taxes in your equation.

 

For the Full Show Notes Visit: Episode 92 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Take a Holiday Off Once in Awhile
01:37
2017-09-23 00:43:51 UTC 01:37
Success Saturday - Take a Holiday Off Once in Awhile

 

The Local Small Business Coach Podcast

Success Saturday: Take a Holiday Off Once in Awhile

In today’s episode: We discuss how we need to take a holiday off once in awhile. Too often we work every holiday but should we?

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 91 - Should You Do Postcards as Part of Your Advertising Plan
08:48
2017-09-23 00:43:51 UTC 08:48
Ep 91 - Should You Do Postcards as Part of Your Advertising Plan

 

Episode 91 – The Local Small Business Coach Podcast

Today’s Topic:  Should You Do Postcards as Part of Your Advertising Plan?

Any Advertising You Do in your business, Needs to Be Consistent

In today’s episode: We discuss if you should use postcards as part of your advertising plan? There are some pros and cons but the key is consistency. Plus we will talk about the EDDM program with the US Postal Service.

 

For the Full Show Notes Visit: Episode 91 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 90 - Make Sure You Are Presenting a Professional Image
08:41
2017-09-23 00:43:51 UTC 08:41
Ep 90 - Make Sure You Are Presenting a Professional Image

 

Episode 90 – The Local Small Business Coach Podcast

Today’s Topic:  Make Sure You Are Presenting a Professional Image

What is Professionalism in Your Small Business?

In today’s episode: We discuss having a professional image and how that might change based off your business and its location. But we also discuss, how somethings are pretty universally unprofessional.

 

For the Full Show Notes Visit: Episode 90 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 89 - 5 Tips for Handling Customer Complaints
08:50
2017-09-23 00:43:51 UTC 08:50
Ep 89 - 5 Tips for Handling Customer Complaints

 

Episode 89 – The Local Small Business Coach Podcast

Today’s Topic:  5 Tips for Handling Customer Complaints 

Subtitle: How to Handle Upset Customers in Your Small Business

In today’s episode: We discuss 5 tips I’ve learned through the years on how to handle update customers. I’ve been yelled at, spit at and cussed at. I’ve experience some pretty irate customers wanting the world. In this episode I share some of the lessons I have learned so that my experiences might help you in your small business.

 

For the Full Show Notes Visit: Episode 89 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How to Deal with Teenage Employees
18:50
2017-10-07 19:14:40 UTC 18:50
How to Deal with Teenage Employees

 

EPISODE 123 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How to Deal with Teenage Employees

 

In today’s episode, we discuss…

Having teenage employees can present some different ways of having to lead your team.  In this episode, we take a question from someone that is having an issue with their teenage help. I share my experience with teenage employees and the lessons I learned to get the most out of them. The key is in Setting Clear Expectations and not being seeing as their parent.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How to Increase Your Sales in the Winter Months
24:19
2017-10-07 19:14:40 UTC 24:19
How to Increase Your Sales in the Winter Months

 

EPISODE 122 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How to Increase Your Sales in the Winter Months

If you have a seasonal business, here are a few ways you can increase your sales during those slow months.

In today’s episode, we discuss…

You Need a Plan as Your Head into the Seasonal Downtime. If you have a seasonal business, here are a few ways you can increase your sales during those slow months.  If you don’t have a plan, you suffer like you do each year. You want to maximize your sales through these 9+ tips. Plus, you want to use this time to improve your processes and head into the new year with a plan already in motion!

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Should You Do a Billboard for Your Local Small Business
08:23
2017-10-07 19:14:40 UTC 08:23
Should You Do a Billboard for Your Local Small Business

 

EPISODE 120 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Should You Do a Billboard for Your Local Small Business?

Is a Billboard a Good Idea for Your Business? Should It Be Part of Your Marketing Plan?

In today’s episode, we discuss…

Is a Billboard a Good Idea for Your Business? Should It Be Part of Your Marketing Plan?

Today I was asked, “What would Tammy do if she had the chance to put her local small business on a billboard?” So, in today’s episode I share my thoughts on when I think it is smart to budget for a billboard and what would need to be researched prior to doing it. So if you are thinking of doing a billboard and wondering what you will want to dive into, take a listen.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

The Pros & Cons of Having a Family Business
24:58
2017-10-07 19:14:40 UTC 24:58
The Pros & Cons of Having a Family Business

 

EPISODE 120 of The Local Small Business Coach Podcast

Today’s Tip of the Week: The Pros & Cons of Having a Family Business

Working with Family Can Be Both Rewarding and Challenging

In today’s episode, we discuss…

Working with Family Can Be Both Rewarding and Challenging. There are some pros and cons to having a family business. Recently, I read an article with 10 family businesses who shared their secrets to their family business and what they love and what they see are the challenges.

I’ll share my personal experience of attempting a family business, plus we will go over the common themes the article shared from these family-owned businesses.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How Do You Prevent Becoming a Victim of Your Own Success?
34:57
2017-10-07 19:14:40 UTC 34:57
How Do You Prevent Becoming a Victim of Your Own Success?

 

EPISODE 119 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How Do You Prevent Becoming a Victim of Your Own Success?

Paul is killing it in his printing business, but will he be a victim of his own success?

In today’s episode, we discuss…

I got a great email from Paul this week who shared what has been going on in his business. Both the good, the bad and the ugly. When looking at Paul’s business, you can’t help but be excited for him as his business has taken off! But on the flip side, could Paul be heading to be a victim of his own success? I’ll share the advice I had for Paul and I think you might find it will help you as well.

 

Also, don’t forget to the free ebook I discuss in the episode: 8 Steps to Increasing Your Profits in Your Local Small Business

 

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How to Make Sure You Pay Yourself!
28:45
2017-10-07 19:14:40 UTC 28:45
How to Make Sure You Pay Yourself!

 

EPISODE 118 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How to Make Sure You Pay Yourself!

You Work Way Too Hard Not to Get Paid!

In today’s episode, we discuss…

Today we discuss a question I got from Tommy. He is struggling to make enough money at the end of the month to meet his personal financial goals. So we will take a look at what are the key things to do, to ensure that you pay yourself each month the take home pay that you need.  Make sure you follow the advice of working your income backward!

Also, don’t forget to the free e-book I discuss in the episode: 8 Steps to Increasing Your Profits in Your Local Small Business

 

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

10 Must Have Items on Your Local Small Business Website
26:17
2017-10-07 19:14:40 UTC 26:17
10 Must Have Items on Your Local Small Business Website

 

 

EPISODE 117 of The Local Small Business Coach Podcast

Today’s Tip of the Week: 10 Must Have Items on Your Local Small Business’s Website

Your Website is a Crucial Piece of Your Local Small Business Marketing Plan

In today’s episode, we discuss…

Since your website is a crucial piece of your local small business marketing plan. You want to make sure that your website has the information that your customers and clients are looking for. Today we will go over the 10 must have items you need to make sure on your business website.  Some will be obvious and some you might not have thought of.

 

  • Your Company Name and If Needed What You Do
  • Have Your Core Services or Products on the Website
  • Hours of Operations
  • Directions & Location of Your Business
  • You Need an About Us Page
  • A Contact Page with Email & Phone Numbers
  • Pricing or Estimates
  • Testimonials from Past Customers / Clients
  • FAQs or Frequently Asked Questions
  • Before and After Pictures

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

You Work Way to Hard Not to Get Paid!
09:52
2017-10-07 19:14:40 UTC 09:52
You Work Way to Hard Not to Get Paid!

 

EPISODE 116 of The Local Small Business Coach Podcast

Today’s Tip of the Week: You Work Way to Hard Not to Get Paid!

You Deserve to Make More Money!

In today’s episode, we discuss…

You work way too hard not to make more money! Are you one of those local small business owners who always pay yourself with what is left over after you pay your bills? What would happen if you set your wage first and then worked the calculation backward to know what you need to do each month to increase your pay? You work way too hard not to get paid!

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 115 - Why Being a Local Small Business Owner is Great in Today's World
20:45
2017-10-07 19:14:40 UTC 20:45
Ep 115 - Why Being a Local Small Business Owner is Great in Today's World

 

EPISODE 115 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Why Being a Local Small Business Owner is Great in Today's World 

Will a Local Small Business Survive Technology, Automation & Outsourcing

In today’s episode, we discuss…

Why being a local small business is a great option to those that are worried about losing their jobs to technology, automation, and outsourcing. The world is full of doom and gloom and everyone is worried that they will lose their job to these changes. For those really wanting to ensure they survive all the changes, remember these 3 tips:

  • Pick the Right Business
  • Adapt and Change to Fit the Current Demand
  • Customer Service is and Always Will Be Your Secret Weapon

Doing so will help you create a business that can last for many years, regardless of what happens in the world.

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 114 - You Need to Know Your Numbers to Hit Your Profit
24:00
2017-10-07 19:14:40 UTC 24:00
Ep 114 - You Need to Know Your Numbers to Hit Your Profit

 

EPISODE 114 of The Local Small Business Coach Podcast

Today’s Tip of the Week: You Must Know Your Business’s Financial Numbers

How well do you know your small business’s health report card?

 

In today’s episode, we discuss…

Why it is important that you know some of the key financial numbers of your local small business. These numbers are your business’s report card. They tell you how healthy the business is. We will take a look at 5 key areas you want to be familiar with and why.

  • Sales
  • Profit Margin
  • Inventory
  • Product Costs
  • Expenses

While you don’t need to memorize them, you need to have them at your fingertips. However, I will recommend few numbers you need to always know.

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 113 - 10 Lessons from the Profit as told by Marcus Lemonis
34:22
2017-10-07 19:14:40 UTC 34:22
Ep 113 - 10 Lessons from the Profit as told by Marcus Lemonis

 

EPISODE 113 of The Local Small Business Coach Podcast

Today’s Tip of the Week: 10 Lessons from the Profit as told by Marcus Lemonis 

Here are 10 Lessons every local small business can learn from The Profit and Marcus Lemonis

 

In today’s episode, we discuss…

I love The Profit and I thought I'd share my take on the 10 lessons that Marcus Lemonis shared on a recent episode of the show. The Profit is a fantastic show all local small business owners should not miss! Each week Marcus Lemonis will teach you nuggets to take your small business to the next level. 

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 112 - When is it Ok to Fire a Customer or Client
24:28
2017-10-07 19:14:40 UTC 24:28
Ep 112 - When is it Ok to Fire a Customer or Client

When is it Ok to Fire a Customer or Client? Here is what we discuss in today's episode: Sometimes you need to fire a client or customer in your small business

Is it ok to fire a customer or client? Yes! Today we will go over 5 great reasons you should let a customer or client go. 

We will go over not only 5 reasons why you would fire a customer, but we will also discuss why we put up with these folks we should let go of.  I'm curious if you know what that reason might be? 

Finally, we will discuss a 6th great reason you will want to fire customers. Believe it or not, there is a great reason you will want to to look at "upgrading" your customers. 

So take a listen and see if you might be needing to let some folks go. 

Ep 111 – What Not to Do When You Are Slammed with Business
20:15
2017-10-07 19:14:40 UTC 20:15
Ep 111 – What Not to Do When You Are Slammed with Business

EPISODE 111 of The Local Small Business Coach Podcast

Today’s Tip of the Week: What Not to Do When Slammed with Business

When Your Business is Booming, You Do Not Want to Lose Potential Customers Due to Poor Communication

 

In today’s episode, we discuss…

How so many local small business owners go into their busy time of the year and actually will do something that is causing them to lose business and possible bad press within the community.

When we get busy, we find it difficult to stay on top of everything. One of those areas that starts to fall apart is our communication. Today I will share an experience that we all can learn from.

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 110 - How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business
25:16
2017-10-07 19:14:40 UTC 25:16
Ep 110 - How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business

 

 

EPISODE 110 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business

 

Surviving the Horrible Slumps in Your Small Business

 

Here is what we discuss in today's episode:

How some weeks just sick and how you can survive the rough patches in your local small business. The past two weeks have been horrible and a great reminder that even when you have a positive attitude, crappy weeks are going to happen. Your goal is to survive and how to prepare for them and more importantly, how to get out of them!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 109 - What is Your Unique Selling Point?
25:48
2017-10-07 19:14:40 UTC 25:48
Ep 109 - What is Your Unique Selling Point?

 

EPISODE 109 of The Local Small Business Coach Podcast

Today’s Tip of the Week: What is Your Unique Selling Point? 

In Today's Episode We Cover 3 Topics: Share a Conversation on Learning from Business Failure | What is Your Unique Selling Point? | Q&A:  Should You Rent New Equipment vs Purchasing It?

 

In today’s episode, we discuss…

Here is what we discuss in today's episode:

Your Questions Answered: We discuss whether renting a piece of equipment or purchasing it is better. You might recall you should only purchase under certain conditions, but what about renting instead?

Tammy's Rant: Today is a different type of rant. I share a great conversation I had with someone that use to have a local small business and what we both learned after the market crashed and what why we think local business owners work way to hard.

Today's Business Tip:  To wrap up we discuss having a unique selling point or USB. How you want to find something that will help you stand out from your competitors. Just like Dominos and their 30 day pizza delivery, what can you do to set your company apart?

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 108 - Stop Assuming to Know What Your Customers Want
34:23
2017-10-07 19:14:40 UTC 34:23
Ep 108 - Stop Assuming to Know What Your Customers Want

 

EPISODE 108 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Stop Assuming to Know What Your Customers Want 

In Today's Episode We Cover 3 Topics: TIP:  Stop Assuming to Know What Your Customers Want | RANT:  Positive Service at a Dentist  |  Q&A:  Should You Wear a Uniform?

 

Here is what we discuss in today's episode:

Your Questions Answered: We discuss Roger's question on if he should have a uniform or logo'd shirts for his landscaping business. So we dive into the reasons that having a uniform will be good for not only Roger's business, but yours as well. 

Tammy's Rant: Today is a different type of rant. My rant today is about an awesome experience I have at a dental office that was under staffed and handled a variety of issues really well. 

Today's Business Tip:  Finally, our tip is on making sure that you are not just providing what you think your customer needs but you should be providing what they want. How sometimes what they need doesn't line up. You must take them on a journey to help them understand why they need them.  Remember, help them understand the benefits vs the features. Solve a pain point. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 107 - The Power of Testimonials in Your Local Advertising
37:21
2017-10-07 19:14:40 UTC 37:21
Ep 107 - The Power of Testimonials in Your Local Advertising

 

EPISODE 107 of The Local Small Business Coach Podcast

Today’s Tip of the Week: The Power of Testimonials in Your Local Advertising

In Today's Episode We Cover 3 Topics: Marketing Your Testimonials, Rant on Respecting Your Customer's Home & a Question on Losing Customers Due to Changing Pricing and Products

 

In today’s episode, we discuss…

  1. We start with a great set of questions on How not to Lose Customers While Making Changes to Your Business. When is changing your prices and products become too much and cost you customers? We discuss how you want to communicate with your customers and clients the changes and make them part of the process, to get their ideas and look for trends in what they are asking for. Finally, make sure you give the changes time to make a difference. Constant change never allows you to see how they are working out.

 

  1. I rant on something that happened when I used a local small business owner for some work around my place. The subject of not leaving Your Customer & Client’s Home a Mess when you are done with the work. Nothing says I don’t value you nor do I respect you, than leaving your trash and crap around someone’s house. You are a guest in their home and you need to treat them that way. You want their memory to be about the awesome job you did and not the crap you left them to deal with.

 

  1. Finally, we talked about how Testimonials Should Be Part of Your Marketing Plan. Testimonials are a great way for future customers to know exactly what they are getting when they use you and your business. Testimonials are your past customers shouting from the roof tops why people should be using you. Remember, people will listen to other people bragging on you more than they will listen to you bragging on you. So make sure to collect these. Focus them on 1 or 2 websites and grow a must use you mentality on those sites

 

  1. Finally, we start the episode with a little pep talk on your business J

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 106 – Staying Engaged with Your Past Customers & Clients
29:13
2017-10-07 19:14:40 UTC 29:13
Ep 106 – Staying Engaged with Your Past Customers & Clients

 

EPISODE 106 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Staying Engaged with Your Past Customers / Clients

In Today's Episode We Cover 4 Topics: Seasonal Business, Purchasing Equipment on a Loan, Employee Presentation & Staying Engaged with Past Customers

 

In today’s episode, we discuss…

  1. You want to create a business that can survive all 12 months and not just 9 months of the year. While we have discussed seasonal businesses more back in episode 40, the important thing to remember is, find ways to fill the down months to help ease the massive drops in business that you are prone to.

 

  1. We discussed a question on should you take on debt to purchase equipment or tools to grow your business? As I mentioned, that depends if you have business backed up, ready to go. Then it might be worth it. But if you will grow slowly with the purchase, you are better off saving up the money and then making the purchase. This will take away the pressure of needing to create business immediately to at least break even with the loan payment.

 

  1. In my weekly rant, we discussed why It is very important that you realize that anyone you hire, whether on your payroll or in a temporary basis, is a representation of you and your values. You must set those expectations and they must know that you are going to follow up on them. Especially if they are out of your eyesight and in front of your potential customers and clients.

 

  1. Finally, we wrapped up with our tip of the week where we discussed the importance of staying in touch with your past customers and clients and how it is much easier to keep an existing raving fan vs trying to find and convert a new one. We went over a few ways that you can work this into your weekly routine. This is an area that we all, including myself, need to commit to going forward.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 105 - Understanding Your Cash Flow in Your Local Small Business
20:38
2017-10-07 19:14:40 UTC 20:38
Ep 105 - Understanding Your Cash Flow in Your Local Small Business

 

EPISODE 105 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Understanding Your Cash Flow in Your Local Small Business

Question of the Week:  Should I Use a Temp Agency in My Local Small Business

 

In today’s episode, we discuss…

 

First up we discuss Erin’s question on using a temp agency to hire some folks for her cleaning business. She has been having trouble getting good help and is wondering if this is a great option.

 

Then we discuss the importance of making sure your carts and hand baskets are in your store and ready for your customers vs across your parking lot. This can lead to a poor impression but even worse, a loss of sales!

 

Finally, we discuss cash flow and why it is so important in your small business. Most local small business owners don’t know the meaning of cash flow and what causes most business to develop poor cash flow habits that can cause a business to go under. Cash flow is also a key factor in your ability to hit your $100,000 in profits as well.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 104 - Attitude, Amplify & Action = A Success Business
28:32
2017-10-07 19:14:40 UTC 28:32
Ep 104 - Attitude, Amplify & Action = A Success Business

 

EPISODE 104 of The Local Small Business Coach Podcast

Today’s Main Tip: Attitude, Amplify & Action = A Success Business

Question of the Week: How Much Money Can I Make in My Business

 

In today’s episode, we discuss…

A) A question on how you should set your prices in the beginning stages of your business. You initially want to be competitive with your competitors. Once you build a reputation for service and quality of work, you can start to pull away from the pack but your first goal needs to be getting your foot in the door.

 

B) We go over my rant for the week on cold calling. We discussed that if you do any cold calling you must make a personal connection first and not insult your target audience just because they aren’t ready to hear your sales pitch at this time. Insulting them will only cause them to remember your company in a negative way but also in a way that will trickle to their family, friends and neighbors.

 

C) Finally, we discussed three words that will help you towards great success. That when you focus on Attitude, Amplify & Action you can take your business to the next level. These words serve as a reminder to take your life and business to the next level.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 103 - Is Your Small Business Recession Proof?
27:40
2017-10-07 19:14:40 UTC 27:40
Ep 103 - Is Your Small Business Recession Proof?

 

Episode 103 – The Local Small Business Coach Podcast

Today’s Topic:  Recession Proof Your Local Small Business

Also, Today's Question: How Should You Set Your Prices

~ Here is what we discuss in today's episode:

A New Podcast for those that want to start a local small business I just released a new podcast for those that want to start a local small business. If you know anyone, have them start listening to the Start a Local Small Business Podcast

Your Questions Answered: We answer Brandi’s question on how she should set her prices in her home cleaning business. Some great tips for anyone looking to be competitive in their community

Tammy's Rant: I share a recent experience at a local small business where the business owner set the tone for the rude experience that this lady had while shopping his store.

Tip of the Week: Is your local small business recession proof? It is critical that we look back at the recent recession and learn what do the businesses that survived the recession have in common? How does a business last 10,20, 30+ years and survive even the worse of financial times?

 

For the Full Show Notes Visit: Episode 103 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 102 - Merchandising Ideas from Big Box Retailers
21:22
2017-10-07 19:14:40 UTC 21:22
Ep 102 - Merchandising Ideas from Big Box Retailers

 

Episode 102 – The Local Small Business Coach Podcast

Today’s Topic:  Merchandising Ideas from Big Box Retailers

Today's Question: What do you suggest to drum up business quickly

 

Here is what we discuss in today's episode:

Where Are You on Your Annual Goals? Are you making the progress that you planned on? Are you working your plan? It is never too late to start.

Your Questions Answered: We answer Bob's question on how to restart a business that was put on hold while dealing with a medial issue. We offer some tips for those looking to jump start their businesses again

Tammy's Rant: I share a rant on why don't business owners follow up on their people that go out into the field. Here is what happened to a colleague who had a horrible experience with a business’s employee

Today's Business Tip:  Merchandising Ideas from Big Box Retailers. Learn how big box retailer utilize their prime real estate to boost their sales and profits and you can do the same thing in your brick and mortar business

 

For the Full Show Notes Visit: Episode 102 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 101 - Hire the Best, Train the Best & Develop the Best
19:28
2017-10-07 19:14:40 UTC 19:28
Ep 101 - Hire the Best, Train the Best & Develop the Best

 

Episode 101 – The Local Small Business Coach Podcast

Today’s Topic:  Hire the Best, Train the Best and Develop the Best

Also, Today's Question: Should I Have a Separate Checking Account for My Business

 

In today’s episode: We discuss why you want to hire the best, train the best & develop the best. Plus we will answer the question: Should you have a separate checking account for your small business?  

For the Full Show Notes Visit: Episode 101 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Don't Over Think Your Decisions
02:10
2017-10-07 19:14:40 UTC 02:10
Success Saturday - Don't Over Think Your Decisions

 

Success Saturday – The Local Small Business Coach Podcast

Today’s Topic:  Don't Over Think Your Decisions

 

In today’s episode: We discuss how so many of of us over think our decisions once we make them. We worry if we made the right decision. 

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 100 - My Podcast Learnings Mirror Our Small Business Learnings
12:18
2017-10-07 19:14:40 UTC 12:18
Ep 100 - My Podcast Learnings Mirror Our Small Business Learnings

 

Episode 100 – The Local Small Business Coach Podcast

Today’s Topic:  My Podcast Learnings Mirror Our Small Business Learnings

Knowing When to Pivot 

 

In today’s episode: We discuss a few of the lessons I’ve learned podcasting that relate to our local small businesses. We also discuss when you need to pivot in your small business and how I will be pivoting with the podcast too.

 

For the Full Show Notes Visit: Episode 100 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 99 - Do You See Yourself Achieving Your Business Goals
11:14
2017-10-07 19:14:40 UTC 11:14
Ep 99 - Do You See Yourself Achieving Your Business Goals

 

Episode 99 – The Local Small Business Coach Podcast

Today’s Topic:  Do You See Yourself Achieving Your Business Goals

Believing you Can is Half the Battle

 

In today’s episode: We discuss the most critical step in our 8th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business  One of the biggest roadblocks we have to achieve success and the financial goals we have, is the story we tell ourselves on a daily basis. Do you believe you can?  

For the Full Show Notes Visit: Episode 99 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 98 - Identifying the Tools & Resources to Execute Your Sales Gameplan
16:13
2017-10-07 19:14:40 UTC 16:13
Ep 98 - Identifying the Tools & Resources to Execute Your Sales Gameplan

 

Episode 98 – The Local Small Business Coach Podcast

Today’s Topic:  Identifying the Tools & Resources to Execute Your Sales Gameplan 

You Need the Right Tools / Resources to Execute Your Sales Goals

In today’s episode: We discuss how to identify the tools and resources you need to put your gameplan in motion to get your small business profits to $100,000.  This is our 7th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 98 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Solid Foundations and Patience
03:07
2017-10-07 19:14:40 UTC 03:07
Success Saturday - Solid Foundations and Patience

 

 

Success Saturday - Having a Strong Foundation & Patience

In today’s episode: We discuss why it is important to build your business with a solid foundation and how you need to have patience before jumping to build the walls.   

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 97 - 11 Processes You Need to Make Sure Aren’t Broken in Your Small Business
15:29
2017-10-07 19:14:40 UTC 15:29
Ep 97 - 11 Processes You Need to Make Sure Aren’t Broken in Your Small Business

 

Episode 97 – The Local Small Business Coach Podcast

Today’s Topic:  11 Processes You Need to Make Sure Aren’t Broken in Your Small Business

Fix Broken Process and Increase Your Small Business Profits

In today’s episode: We discuss 11 processes for you to make sure that they aren’t broken. Broken processes lead to a decrease in sales and profits. Our main goal today is to continue to find ways to boost your small business’s profits. This is our 6th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 97 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 96 - 11 Ways to Reduce Your Expenses in Your Business
17:09
2017-10-07 19:14:40 UTC 17:09
Ep 96 - 11 Ways to Reduce Your Expenses in Your Business

 

Episode 96 – The Local Small Business Coach Podcast

Today’s Topic:  11 Ways to Reduce Your Expenses in Your Business

Lower Your Expenses to Create More Profits

In today’s episode: We discuss 11 Ways to Reduce Your Expenses in Your Business. Our main goal today is to continue to find ways to boost your small business’s profits. This is part 2 of our 5th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

 

For the Full Show Notes Visit: Episode 96 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 95 - Reduce Your Product Costs to Boost Your Small Business Profits
08:20
2017-10-07 19:14:40 UTC 08:20
Ep 95 - Reduce Your Product Costs to Boost Your Small Business Profits

 

Episode 95 – The Local Small Business Coach Podcast

Today’s Topic:  Reduce Your Product Costs to Boost Your Small Business Profits

Product Costs Can Always Be Reduced

In today’s episode: We discuss why you want to reduce your product costs. Our main goal today is to continue to find ways to boost your small business’s profits. This is part 1 of our 5th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 95 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Are You Using Time Blocking?
02:22
2017-10-07 19:14:40 UTC 02:22
Success Saturday - Are You Using Time Blocking?

INSERT PICTURE

 

The Local Small Business Coach Podcast

Today’s Topic: Success Saturday - Are You Using Time Blocking?

Using Time Blocking in Your Small Business Will Help You Be Successful

In today’s episode: We discuss why you need to use time blocking to help you get the massive amounts of stuff you need to get done. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 94 - Time to Develop a Gameplan with your Sales Ideas
10:48
2017-10-07 19:14:40 UTC 10:48
Ep 94 - Time to Develop a Gameplan with your Sales Ideas

 

Episode 94 – The Local Small Business Coach Podcast

Today’s Topic:  Time to Develop a Gameplan with your Sales Ideas 

Ideas Are Nothing without a Plan!

In today’s episode: We discuss what you want to do with all the sales ideas that you brainstormed in our last episode for driving sales. Now that you have a good list, it is time to organize them so you can develop a gameplan.

 

For the Full Show Notes Visit: Episode 94 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 93 - 19 Ideas to Increase Sales in Your Local Small Business
24:03
2017-10-07 19:14:40 UTC 24:03
Ep 93 - 19 Ideas to Increase Sales in Your Local Small Business

 

Episode 93 – The Local Small Business Coach Podcast

Today’s Topic:  19 Ideas to Increase Sales in Your Local Small Business

Brainstorm Ideas to Double Your Small Business Sales

In today’s episode: We discuss 19 sales ideas to help you increase your sales in your local small business. This is step 3 of the 8 Steps to increase your profits to $100,000 in profits. So, if you are ready to start brainstorming some sales ideas to take your business to the next level, let’s dive in!

 

For the Full Show Notes Visit: Episode 93 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

EP92 - Time to Get the Ball Rolling Towards Higher Profits in Your Small Business
13:39
2017-10-07 19:14:40 UTC 13:39
EP92 - Time to Get the Ball Rolling Towards Higher Profits in Your Small Business

 

Episode 92 – The Local Small Business Coach Podcast

Today’s Topic:  Time to Get the Ball Rolling Towards Higher Profits in Your Small Business

Time to Increase Your Small Business’s Profits

In today’s episode: We discuss getting the ball rolling on your working the 8 Steps to $100,000 in profits.  Each day we will dive in deeper to help you put your gameplan together. Today we focus on the first two steps and the roll of taxes in your equation.

 

For the Full Show Notes Visit: Episode 92 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Take a Holiday Off Once in Awhile
01:37
2017-10-07 19:14:40 UTC 01:37
Success Saturday - Take a Holiday Off Once in Awhile

 

The Local Small Business Coach Podcast

Success Saturday: Take a Holiday Off Once in Awhile

In today’s episode: We discuss how we need to take a holiday off once in awhile. Too often we work every holiday but should we?

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 91 - Should You Do Postcards as Part of Your Advertising Plan
08:48
2017-10-07 19:14:40 UTC 08:48
Ep 91 - Should You Do Postcards as Part of Your Advertising Plan

 

Episode 91 – The Local Small Business Coach Podcast

Today’s Topic:  Should You Do Postcards as Part of Your Advertising Plan?

Any Advertising You Do in your business, Needs to Be Consistent

In today’s episode: We discuss if you should use postcards as part of your advertising plan? There are some pros and cons but the key is consistency. Plus we will talk about the EDDM program with the US Postal Service.

 

For the Full Show Notes Visit: Episode 91 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 90 - Make Sure You Are Presenting a Professional Image
08:41
2017-10-07 19:14:40 UTC 08:41
Ep 90 - Make Sure You Are Presenting a Professional Image

 

Episode 90 – The Local Small Business Coach Podcast

Today’s Topic:  Make Sure You Are Presenting a Professional Image

What is Professionalism in Your Small Business?

In today’s episode: We discuss having a professional image and how that might change based off your business and its location. But we also discuss, how somethings are pretty universally unprofessional.

 

For the Full Show Notes Visit: Episode 90 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 89 - 5 Tips for Handling Customer Complaints
08:50
2017-10-07 19:14:40 UTC 08:50
Ep 89 - 5 Tips for Handling Customer Complaints

 

Episode 89 – The Local Small Business Coach Podcast

Today’s Topic:  5 Tips for Handling Customer Complaints 

Subtitle: How to Handle Upset Customers in Your Small Business

In today’s episode: We discuss 5 tips I’ve learned through the years on how to handle update customers. I’ve been yelled at, spit at and cussed at. I’ve experience some pretty irate customers wanting the world. In this episode I share some of the lessons I have learned so that my experiences might help you in your small business.

 

For the Full Show Notes Visit: Episode 89 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Why You Need to Do a Business Health Check
18:10
2017-12-24 00:33:19 UTC 18:10
Why You Need to Do a Business Health Check

 

EPISODE 145 of The Local Small Business Coach Podcast

Today’s Tip - Why You Need to Do a Business Health Check

 

In today’s episode:

A Business Health Check is a great way to get a snapshot of your business and identifying goals for the next 12 months that will take your business to the next level. You also breakdown the action steps into bite-size quarterly action items. Let's discuss and don't forget to get your free copy at LocalSmallBusinessCoach.com/businesshealthcheck

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

[Making Money Series] Are Your People Hurting Your Personal Hourly Wage
25:37
2017-12-24 00:33:19 UTC 25:37
[Making Money Series] Are Your People Hurting Your Personal Hourly Wage

 

 

EPISODE 144 of The Local Small Business Coach Podcast

Today’s Tip - [Make More Money Series] - Are Your People Hurting Your Personal Hourly Wage

 

In today’s episode:

Your Team is Hurting Your Paycheck! In part 5 of our 5 part Making More Money Series, we will discuss how your team, your employees or the folks you hire to help for the day, impact your profits and more importantly, how much money you can earn an hour. The key to scaling your business without working more hours is getting things done through others, so let’s discuss how to get the most out of your team!

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

[Make More Money Series] - Fix Broken Processes to Increase Average Hourly Wage
29:27
2017-12-24 00:33:19 UTC 29:27
[Make More Money Series] - Fix Broken Processes to Increase Average Hourly Wage

 

 

EPISODE 143 of The Local Small Business Coach Podcast

Today’s Tip - [Make More Money Series] - Fix Broken Processes to Increase Average Hourly Wage

 

In today’s episode:

In part 4 of our 5 part Making More Money Series, we will discuss how your processes are the key to you maximizing your hourly income and your year-end profits. The question is, which processes should you work on and in which order to maximize your profits

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

[Make More Money Series] - Creating the Profits Needed to Increase Your Average Hourly Income
28:09
2017-12-24 00:33:19 UTC 28:09
[Make More Money Series] - Creating the Profits Needed to Increase Your Average Hourly Income

 

EPISODE 142 of The Local Small Business Coach Podcast

Today’s Tip - [Make More Money Series] - Creating the Profits Needed to Increase Your Average Hourly Income

 

In today’s episode:

In part 3 of our 5 part Making More Money Series, we will discuss how to increase your profits even if your sales remain the same. And as you know, this will jump your hourly income dramatically. So let’s discuss how to look into your product costs, your expenses, and a few other key areas to ensure that you are looking for every dime to put into your pockets!

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

[Make More Money Series]– Using Sales to Earn More Per Hour
28:09
2017-12-24 00:33:19 UTC 28:09
[Make More Money Series]– Using Sales to Earn More Per Hour

 

EPISODE 141 of The Local Small Business Coach Podcast

[Make More Money Series] – Using Sales to Earn More Per Hour

 

In today’s episode:

In part 2 of our 5 part Making More Money Series, we will discuss how your sales impact your hourly income and walk through how to generate additional sales without increasing the number of hours that you currently work. Sales are generated in 3 buckets: New Customers, Increase Dollar Average and Customer Frequency. We will dive into each bucket and hopefully create some sales ideas to help you start earning more money immediately!

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

[Make More Money Series] – Increasing Your Hourly Income
28:24
2017-12-24 00:33:19 UTC 28:24
[Make More Money Series] – Increasing Your Hourly Income

 

EPISODE 140 of The Local Small Business Coach Podcast

Today’s Tip - [Make More Money Series] – Increasing Your Hourly Income

 

In today’s episode:

In part 1 of our 5 part Making More Money Series, we will discuss how the key to your journey to $100,000 annual take-home pay begins with identifying what your hourly income is and focusing on increasing it.

But before we can get into increasing it, you must figure out what your average hourly income is now and what you need it to be to hit your goals.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How Much Money Do You Earn an Hour?
19:08
2017-12-24 00:33:19 UTC 19:08
How Much Money Do You Earn an Hour?

 

EPISODE 139 of The Local Small Business Coach Podcast

Today’s Tip - How Much Money Do You Earn an Hour?

 

In today’s episode, we discuss…

Your Average Wage Per Hour Might Blow Your Mind!!

Have you ever put pen to paper and figured out what you are earning every hour that you are working on your local small business? You might be shocked to learn the answer! I’m going to bet it is nowhere near what you think it is. Today we will discuss how to figure it out and why you want to know. Plus, we will discuss what it probably should be.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Why are Cleaning and Landscapers Businesses Disappearing?
15:17
2017-12-24 00:33:19 UTC 15:17
Why are Cleaning and Landscapers Businesses Disappearing?

 

EPISODE 138 of The Local Small Business Coach Podcast

Today’s Tip - Why are Cleaning and Landscapers Businesses Disappearing?

 

In today’s episode, we discuss…

How to Keep Your Cleaning or Landscaping Business Strong and in Business

So many folks start a cleaning or landscaping business. The problem is, for everyone that pops up, another one falls off the face of the earth. So why are these businesses so easy to start yet so difficult to maintain? Today I’ll offer some insight as to what I see happening.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Competing with Out of Area Competitors
21:25
2017-12-24 00:33:19 UTC 21:25
Competing with Out of Area Competitors

 

EPISODE 137 of The Local Small Business Coach Podcast

Today’s Tip - Competing with Out of Area Competitors

 

In today’s episode, we discuss…

Are You Tired of Out of Area Competition Coming into Your Town or City?

Today we will go over a frustration I’ve had from quite a few people lately. They hate the fact that their community is using a high number of out of area competition. They are frustrated that folks don’t use local businesses. Let’s discuss why this happens and what you can do to increase your piece of the pie.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

When #2 Gets Their Shot at Being #1
12:38
2017-12-24 00:33:19 UTC 12:38
When #2 Gets Their Shot at Being #1

 

EPISODE 136 of The Local Small Business Coach Podcast

Today’s Tip - When #2 Gets Their Shot at Being #1

 

In today’s episode, we discuss…

Why you want to set yourself up to be to be your potential customers/clients #2 choice. The thing to remember is, everyone’s #2 will eventually get their shot at being #1. So, it is important that you set yourself up to be ready when it comes to your turn to show why you should be their #1 choice for your services or products.  

Being the backup choice can be very profitable for your growing business.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Dealing With a Good Employee Doing Bad Things
24:03
2017-12-24 00:33:19 UTC 24:03
Dealing With a Good Employee Doing Bad Things

 

EPISODE 135 of The Local Small Business Coach Podcast

Today’s Tip - Dealing with a Good Employee Doing Bad Things

How to Handle an Employee Costing You Sales & Profits! 

In today’s episode, we discuss…

A question that I got from a small business owner, Kim, who has an employee that knows her business well, but customers either love her or hate her. This employee is hurting the business’s brand and worse… Causing lost sales and profit! I get passionate in this one, as I really feel our people represent out businesses and can make or break us.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

4 Must Have Goals for the New Year
15:48
2017-12-24 00:33:19 UTC 15:48
4 Must Have Goals for the New Year

 

EPISODE 134 of The Local Small Business Coach Podcast

Today’s Tip - 4 Must Have Goals for the New Year

 

In today’s episode, we discuss…

Start the New Year Off with these 4 Major Goals to Have Massive Growth in Your Local Small Business

Getting a jump on the new year is critical. So, the best time to start is right now! Now, the key is picking the right goals to focus on. I personally recommend you focus on these four areas.

I want these to be stretch goals. Tough to achieve yet doable if you focus hard on them. Here are the areas I want you to come up with a goal on and in the episode we will discuss further why they are important.

  1. A Sales Goal
  2. A Profit Goal
  3. A Process You Will Improve to Make a Major Impact in Your Business
  4. A Personal / Business Goal

Plus, don’t forget a solid gameplan!

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Should You Use YouTube and Email in Your Local Small Business
09:40
2017-12-24 00:33:19 UTC 09:40
Should You Use YouTube and Email in Your Local Small Business

 

EPISODE 133 of The Local Small Business Coach Podcast

Today’s Tip - YouTube & Email - Two Tools for Your Business Toolbox

 

In today’s episode, we discuss…

Today we answer two questions that involve both Youtube and Email. Both business owners were wondering if these are great tools for local small business owners to use as part of their marketing plans. Both can be great additions to your toolbox if used right.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Stop Making Excuses for Your Business Challenges
28:18
2017-12-24 00:33:19 UTC 28:18
Stop Making Excuses for Your Business Challenges

 

EPISODE 131 of The Local Small Business Coach Podcast

Today’s Tip Stop Making Excuses for Your Business Challenges

 

In today’s episode, we discuss…

We will rip a band-aid off and give some tough love. Way too many of you are making excuses for why your business is suffering. It’s the weather, it’s my location, my people suck the customer suck and on and on. Well no more! Today the excuses stop and attacking the problem begins!

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

What to Look for When Buying a Local Small Business
24:42
2017-12-24 00:33:19 UTC 24:42
What to Look for When Buying a Local Small Business

I

 

EPISODE 131 of The Local Small Business Coach Podcast

Today’s Tip: What to Look for When Buying a Local Small Business

In today’s episode, we discuss…

Are you thinking of expanding your business by purchasing another local small business? This can be a great way to scale your business. Let’s Discuss What You Should Look For if You are Thinking of Purchasing an Existing Local Small Business.

When I purchased an existing local small business back in 2008, I dove in deep into several areas. I’ll share those with you today. Buying an established business can be a great way to grow the business, but only if you are smart about your purchase. Let’s discuss what to look for.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen, medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

33 Free or Low Cost Local Marketing Ideas for Your Local small Business
31:55
2017-12-24 00:33:19 UTC 31:55
33 Free or Low Cost Local Marketing Ideas for Your Local small Business

 

EPISODE 130 of The Local Small Business Coach Podcast

Today’s Tip: 33 Free or Low-Cost Local Marketing Ideas for Your Local Small Business

In today’s episode, we discuss…

Jump Start Your Sales by Using These 33 Free or Low-Cost Marketing Ideas:

Local small business owners are constantly looking for new ways to let their community know about their business. I assume you are one of these local small business owners trying to find the perfect marketing for your business. Sometimes we are looking for ways to jump-start some new sales, sometimes we are just starting out but eventually, you find the things that work well for our particular business.

To help jump-start some ideas, here are 33 free or low-cost marketing ideas you can use in your local small business.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How to Stay Motivated When Business is Down
26:00
2017-12-24 00:33:19 UTC 26:00
How to Stay Motivated When Business is Down

 

EPISODE 129 of The Local Small Business Coach Podcast

Today’s Tip: How to Stay Motivated When Business is Down

In today’s episode, we discuss…

Are You Suffering from Situational Depression in Your Local Small Business? Lately, I have been getting questions from folks who are struggling to stay motivated in their business. Sales are down possibly or maybe their employees or customers are on their nerves. Some are suffering from what is called situational depression. Nothing they do can seem to kick them in the butt to get going again or find that passion they once had.

So in this episode, we will take a closer look at what will help folks get motivated again about their business.  

 

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Are You Choosing to Have the Best Team?
25:42
2017-12-24 00:33:19 UTC 25:42
Are You Choosing to Have the Best Team?

 

EPISODE 128 of The Local Small Business Coach Podcast

Today’s Tip: Are You Choosing to Have the Best Team?

In today’s episode, we discuss…

We make choices in our business all day long. One of those choices is who we allow to work on our team and represent us with our community, our customers, our clients. We entrust them with our business and our livelihood. The problem is, are they the right people? I want to challenge you in this episode to look at your team as a whole, as an individual and finally, yourself. What type of team are you choosing to have? What will you do to elevate them this coming year so you can take your business to the next level?

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

When Do I Know It Is Time To Hire Your First Employee
18:49
2017-12-24 00:33:19 UTC 18:49
When Do I Know It Is Time To Hire Your First Employee

 

EPISODE 127 of The Local Small Business Coach Podcast

Today’s Tip: When Do I Know It Is Time To Hire Your First Employee

Should You Hire Employees or Are There Other Options?

In today’s episode, we discuss…

A question I got for our What Would Tammy Do Thursday. Steven’s business is growing and he needs to bring on help to continue to grow his business. So he was wondering how do you know it is time to hire your first employee? I’ll share some advice on what I would do if I was in his shoes and how to leverage some other resources before taking on additional payroll.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Breaking Down How to Pay Yourself First
22:04
2017-12-24 00:33:19 UTC 22:04
Breaking Down How to Pay Yourself First

 

EPISODE 126 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Pay Yourself First - Breaking It Down

In today’s episode, we discuss…

We have talked about the need to pay yourself first, and in this episode, we will start to break it down. When you start to pay yourself first, you will actually do a better job of controlling your expenses and costs. Right now you are probably robbing Peter to pay Paul and you are oftentimes the one being robbed! So stop taking from your pay and start figuring out how to make the other categories work instead!

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How to Market to a 55+ and Older Community
21:31
2017-12-24 00:33:19 UTC 21:31
How to Market to a 55+ and Older Community

 

EPISODE 124 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How to Market to a 55+ and Older Community

In today’s episode, we discuss…

Frank has a newer painting business that is in the heart of a 55+ and older community. He was looking for the best way to market his Local Small Business to these Baby Boomers. So, in this episode, we will walk through some ideas of what any small business can do to reach out to these folks and get their business. Plus a few tips to keep in mind when dealing with these folks.

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Bookkeeping - A Necessary Evil - STOP LOSING MONEY!
28:34
2017-12-24 00:33:19 UTC 28:34
Bookkeeping - A Necessary Evil - STOP LOSING MONEY!

 

EPISODE 124 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Bookkeeping - A Necessary Evil - STOP LOSING MONEY!

The First Step to Getting to $100,000 in Take Home Pay is Having a Good Bookkeeping Process in Place

In today’s episode, we discuss…

The First Step to Getting to $100,000 in Take Home Pay is Having a Good Bookkeeping Process in Place. Many local small business owners do a poor job of staying on top of their invoicing and keying in their daily receipts. Just like you wouldn’t take your paycheck and spend willy-nilly, why do we do this with our small business? Far too many small business owners keep spending money without knowing how much they have in the bank. Nor do they make sure that they are on budget.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

How to Deal with Teenage Employees
18:50
2017-12-24 00:33:19 UTC 18:50
How to Deal with Teenage Employees

 

EPISODE 123 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How to Deal with Teenage Employees

 

In today’s episode, we discuss…

Having teenage employees can present some different ways of having to lead your team.  In this episode, we take a question from someone that is having an issue with their teenage help. I share my experience with teenage employees and the lessons I learned to get the most out of them. The key is in Setting Clear Expectations and not being seeing as their parent.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How to Increase Your Sales in the Winter Months
24:19
2017-12-24 00:33:19 UTC 24:19
How to Increase Your Sales in the Winter Months

 

EPISODE 122 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How to Increase Your Sales in the Winter Months

If you have a seasonal business, here are a few ways you can increase your sales during those slow months.

In today’s episode, we discuss…

You Need a Plan as Your Head into the Seasonal Downtime. If you have a seasonal business, here are a few ways you can increase your sales during those slow months.  If you don’t have a plan, you suffer like you do each year. You want to maximize your sales through these 9+ tips. Plus, you want to use this time to improve your processes and head into the new year with a plan already in motion!

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Should You Do a Billboard for Your Local Small Business
08:23
2017-12-24 00:33:19 UTC 08:23
Should You Do a Billboard for Your Local Small Business

 

EPISODE 120 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Should You Do a Billboard for Your Local Small Business?

Is a Billboard a Good Idea for Your Business? Should It Be Part of Your Marketing Plan?

In today’s episode, we discuss…

Is a Billboard a Good Idea for Your Business? Should It Be Part of Your Marketing Plan?

Today I was asked, “What would Tammy do if she had the chance to put her local small business on a billboard?” So, in today’s episode I share my thoughts on when I think it is smart to budget for a billboard and what would need to be researched prior to doing it. So if you are thinking of doing a billboard and wondering what you will want to dive into, take a listen.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

The Pros & Cons of Having a Family Business
24:58
2017-12-24 00:33:19 UTC 24:58
The Pros & Cons of Having a Family Business

 

EPISODE 120 of The Local Small Business Coach Podcast

Today’s Tip of the Week: The Pros & Cons of Having a Family Business

Working with Family Can Be Both Rewarding and Challenging

In today’s episode, we discuss…

Working with Family Can Be Both Rewarding and Challenging. There are some pros and cons to having a family business. Recently, I read an article with 10 family businesses who shared their secrets to their family business and what they love and what they see are the challenges.

I’ll share my personal experience of attempting a family business, plus we will go over the common themes the article shared from these family-owned businesses.

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

AFFILIATE LINKS

Build a Website with BlueHost

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How Do You Prevent Becoming a Victim of Your Own Success?
34:57
2017-12-24 00:33:19 UTC 34:57
How Do You Prevent Becoming a Victim of Your Own Success?

 

EPISODE 119 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How Do You Prevent Becoming a Victim of Your Own Success?

Paul is killing it in his printing business, but will he be a victim of his own success?

In today’s episode, we discuss…

I got a great email from Paul this week who shared what has been going on in his business. Both the good, the bad and the ugly. When looking at Paul’s business, you can’t help but be excited for him as his business has taken off! But on the flip side, could Paul be heading to be a victim of his own success? I’ll share the advice I had for Paul and I think you might find it will help you as well.

 

Also, don’t forget to the free ebook I discuss in the episode: 8 Steps to Increasing Your Profits in Your Local Small Business

 

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

How to Make Sure You Pay Yourself!
28:45
2017-12-24 00:33:19 UTC 28:45
How to Make Sure You Pay Yourself!

 

EPISODE 118 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How to Make Sure You Pay Yourself!

You Work Way Too Hard Not to Get Paid!

In today’s episode, we discuss…

Today we discuss a question I got from Tommy. He is struggling to make enough money at the end of the month to meet his personal financial goals. So we will take a look at what are the key things to do, to ensure that you pay yourself each month the take home pay that you need.  Make sure you follow the advice of working your income backward!

Also, don’t forget to the free e-book I discuss in the episode: 8 Steps to Increasing Your Profits in Your Local Small Business

 

Let’s discuss

Thanks for listening!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

10 Must Have Items on Your Local Small Business Website
26:17
2017-12-24 00:33:19 UTC 26:17
10 Must Have Items on Your Local Small Business Website

 

 

EPISODE 117 of The Local Small Business Coach Podcast

Today’s Tip of the Week: 10 Must Have Items on Your Local Small Business’s Website

Your Website is a Crucial Piece of Your Local Small Business Marketing Plan

In today’s episode, we discuss…

Since your website is a crucial piece of your local small business marketing plan. You want to make sure that your website has the information that your customers and clients are looking for. Today we will go over the 10 must have items you need to make sure on your business website.  Some will be obvious and some you might not have thought of.

 

  • Your Company Name and If Needed What You Do
  • Have Your Core Services or Products on the Website
  • Hours of Operations
  • Directions & Location of Your Business
  • You Need an About Us Page
  • A Contact Page with Email & Phone Numbers
  • Pricing or Estimates
  • Testimonials from Past Customers / Clients
  • FAQs or Frequently Asked Questions
  • Before and After Pictures

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

You Work Way to Hard Not to Get Paid!
09:52
2017-12-24 00:33:19 UTC 09:52
You Work Way to Hard Not to Get Paid!

 

EPISODE 116 of The Local Small Business Coach Podcast

Today’s Tip of the Week: You Work Way to Hard Not to Get Paid!

You Deserve to Make More Money!

In today’s episode, we discuss…

You work way too hard not to make more money! Are you one of those local small business owners who always pay yourself with what is left over after you pay your bills? What would happen if you set your wage first and then worked the calculation backward to know what you need to do each month to increase your pay? You work way too hard not to get paid!

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 115 - Why Being a Local Small Business Owner is Great in Today's World
20:45
2017-12-24 00:33:19 UTC 20:45
Ep 115 - Why Being a Local Small Business Owner is Great in Today's World

 

EPISODE 115 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Why Being a Local Small Business Owner is Great in Today's World 

Will a Local Small Business Survive Technology, Automation & Outsourcing

In today’s episode, we discuss…

Why being a local small business is a great option to those that are worried about losing their jobs to technology, automation, and outsourcing. The world is full of doom and gloom and everyone is worried that they will lose their job to these changes. For those really wanting to ensure they survive all the changes, remember these 3 tips:

  • Pick the Right Business
  • Adapt and Change to Fit the Current Demand
  • Customer Service is and Always Will Be Your Secret Weapon

Doing so will help you create a business that can last for many years, regardless of what happens in the world.

Let’s discuss

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 114 - You Need to Know Your Numbers to Hit Your Profit
24:00
2017-12-24 00:33:19 UTC 24:00
Ep 114 - You Need to Know Your Numbers to Hit Your Profit

 

EPISODE 114 of The Local Small Business Coach Podcast

Today’s Tip of the Week: You Must Know Your Business’s Financial Numbers

How well do you know your small business’s health report card?

 

In today’s episode, we discuss…

Why it is important that you know some of the key financial numbers of your local small business. These numbers are your business’s report card. They tell you how healthy the business is. We will take a look at 5 key areas you want to be familiar with and why.

  • Sales
  • Profit Margin
  • Inventory
  • Product Costs
  • Expenses

While you don’t need to memorize them, you need to have them at your fingertips. However, I will recommend few numbers you need to always know.

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 113 - 10 Lessons from the Profit as told by Marcus Lemonis
34:22
2017-12-24 00:33:19 UTC 34:22
Ep 113 - 10 Lessons from the Profit as told by Marcus Lemonis

 

EPISODE 113 of The Local Small Business Coach Podcast

Today’s Tip of the Week: 10 Lessons from the Profit as told by Marcus Lemonis 

Here are 10 Lessons every local small business can learn from The Profit and Marcus Lemonis

 

In today’s episode, we discuss…

I love The Profit and I thought I'd share my take on the 10 lessons that Marcus Lemonis shared on a recent episode of the show. The Profit is a fantastic show all local small business owners should not miss! Each week Marcus Lemonis will teach you nuggets to take your small business to the next level. 

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 112 - When is it Ok to Fire a Customer or Client
24:28
2017-12-24 00:33:19 UTC 24:28
Ep 112 - When is it Ok to Fire a Customer or Client

When is it Ok to Fire a Customer or Client? Here is what we discuss in today's episode: Sometimes you need to fire a client or customer in your small business

Is it ok to fire a customer or client? Yes! Today we will go over 5 great reasons you should let a customer or client go. 

We will go over not only 5 reasons why you would fire a customer, but we will also discuss why we put up with these folks we should let go of.  I'm curious if you know what that reason might be? 

Finally, we will discuss a 6th great reason you will want to fire customers. Believe it or not, there is a great reason you will want to to look at "upgrading" your customers. 

So take a listen and see if you might be needing to let some folks go. 

Ep 111 – What Not to Do When You Are Slammed with Business
20:15
2017-12-24 00:33:19 UTC 20:15
Ep 111 – What Not to Do When You Are Slammed with Business

EPISODE 111 of The Local Small Business Coach Podcast

Today’s Tip of the Week: What Not to Do When Slammed with Business

When Your Business is Booming, You Do Not Want to Lose Potential Customers Due to Poor Communication

 

In today’s episode, we discuss…

How so many local small business owners go into their busy time of the year and actually will do something that is causing them to lose business and possible bad press within the community.

When we get busy, we find it difficult to stay on top of everything. One of those areas that starts to fall apart is our communication. Today I will share an experience that we all can learn from.

Thanks for listening!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 110 - How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business
25:16
2017-12-24 00:33:19 UTC 25:16
Ep 110 - How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business

 

 

EPISODE 110 of The Local Small Business Coach Podcast

Today’s Tip of the Week: How Some Weeks Just Suck and how to Survive the Rough Patches of Your Small Business

 

Surviving the Horrible Slumps in Your Small Business

 

Here is what we discuss in today's episode:

How some weeks just sick and how you can survive the rough patches in your local small business. The past two weeks have been horrible and a great reminder that even when you have a positive attitude, crappy weeks are going to happen. Your goal is to survive and how to prepare for them and more importantly, how to get out of them!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 109 - What is Your Unique Selling Point?
25:48
2017-12-24 00:33:19 UTC 25:48
Ep 109 - What is Your Unique Selling Point?

 

EPISODE 109 of The Local Small Business Coach Podcast

Today’s Tip of the Week: What is Your Unique Selling Point? 

In Today's Episode We Cover 3 Topics: Share a Conversation on Learning from Business Failure | What is Your Unique Selling Point? | Q&A:  Should You Rent New Equipment vs Purchasing It?

 

In today’s episode, we discuss…

Here is what we discuss in today's episode:

Your Questions Answered: We discuss whether renting a piece of equipment or purchasing it is better. You might recall you should only purchase under certain conditions, but what about renting instead?

Tammy's Rant: Today is a different type of rant. I share a great conversation I had with someone that use to have a local small business and what we both learned after the market crashed and what why we think local business owners work way to hard.

Today's Business Tip:  To wrap up we discuss having a unique selling point or USB. How you want to find something that will help you stand out from your competitors. Just like Dominos and their 30 day pizza delivery, what can you do to set your company apart?

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 108 - Stop Assuming to Know What Your Customers Want
34:23
2017-12-24 00:33:19 UTC 34:23
Ep 108 - Stop Assuming to Know What Your Customers Want

 

EPISODE 108 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Stop Assuming to Know What Your Customers Want 

In Today's Episode We Cover 3 Topics: TIP:  Stop Assuming to Know What Your Customers Want | RANT:  Positive Service at a Dentist  |  Q&A:  Should You Wear a Uniform?

 

Here is what we discuss in today's episode:

Your Questions Answered: We discuss Roger's question on if he should have a uniform or logo'd shirts for his landscaping business. So we dive into the reasons that having a uniform will be good for not only Roger's business, but yours as well. 

Tammy's Rant: Today is a different type of rant. My rant today is about an awesome experience I have at a dental office that was under staffed and handled a variety of issues really well. 

Today's Business Tip:  Finally, our tip is on making sure that you are not just providing what you think your customer needs but you should be providing what they want. How sometimes what they need doesn't line up. You must take them on a journey to help them understand why they need them.  Remember, help them understand the benefits vs the features. Solve a pain point. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 107 - The Power of Testimonials in Your Local Advertising
37:21
2017-12-24 00:33:19 UTC 37:21
Ep 107 - The Power of Testimonials in Your Local Advertising

 

EPISODE 107 of The Local Small Business Coach Podcast

Today’s Tip of the Week: The Power of Testimonials in Your Local Advertising

In Today's Episode We Cover 3 Topics: Marketing Your Testimonials, Rant on Respecting Your Customer's Home & a Question on Losing Customers Due to Changing Pricing and Products

 

In today’s episode, we discuss…

  1. We start with a great set of questions on How not to Lose Customers While Making Changes to Your Business. When is changing your prices and products become too much and cost you customers? We discuss how you want to communicate with your customers and clients the changes and make them part of the process, to get their ideas and look for trends in what they are asking for. Finally, make sure you give the changes time to make a difference. Constant change never allows you to see how they are working out.

 

  1. I rant on something that happened when I used a local small business owner for some work around my place. The subject of not leaving Your Customer & Client’s Home a Mess when you are done with the work. Nothing says I don’t value you nor do I respect you, than leaving your trash and crap around someone’s house. You are a guest in their home and you need to treat them that way. You want their memory to be about the awesome job you did and not the crap you left them to deal with.

 

  1. Finally, we talked about how Testimonials Should Be Part of Your Marketing Plan. Testimonials are a great way for future customers to know exactly what they are getting when they use you and your business. Testimonials are your past customers shouting from the roof tops why people should be using you. Remember, people will listen to other people bragging on you more than they will listen to you bragging on you. So make sure to collect these. Focus them on 1 or 2 websites and grow a must use you mentality on those sites

 

  1. Finally, we start the episode with a little pep talk on your business J

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 106 – Staying Engaged with Your Past Customers & Clients
29:13
2017-12-24 00:33:19 UTC 29:13
Ep 106 – Staying Engaged with Your Past Customers & Clients

 

EPISODE 106 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Staying Engaged with Your Past Customers / Clients

In Today's Episode We Cover 4 Topics: Seasonal Business, Purchasing Equipment on a Loan, Employee Presentation & Staying Engaged with Past Customers

 

In today’s episode, we discuss…

  1. You want to create a business that can survive all 12 months and not just 9 months of the year. While we have discussed seasonal businesses more back in episode 40, the important thing to remember is, find ways to fill the down months to help ease the massive drops in business that you are prone to.

 

  1. We discussed a question on should you take on debt to purchase equipment or tools to grow your business? As I mentioned, that depends if you have business backed up, ready to go. Then it might be worth it. But if you will grow slowly with the purchase, you are better off saving up the money and then making the purchase. This will take away the pressure of needing to create business immediately to at least break even with the loan payment.

 

  1. In my weekly rant, we discussed why It is very important that you realize that anyone you hire, whether on your payroll or in a temporary basis, is a representation of you and your values. You must set those expectations and they must know that you are going to follow up on them. Especially if they are out of your eyesight and in front of your potential customers and clients.

 

  1. Finally, we wrapped up with our tip of the week where we discussed the importance of staying in touch with your past customers and clients and how it is much easier to keep an existing raving fan vs trying to find and convert a new one. We went over a few ways that you can work this into your weekly routine. This is an area that we all, including myself, need to commit to going forward.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Get a FREE Audiobook! Take your Business Books on the Road with You!   CLICK to GET YOUR FREE AUDIOBOOK

My Recommended Bookkeeping Program for Local Small Business Owners: Freshbooks Link Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 105 - Understanding Your Cash Flow in Your Local Small Business
20:38
2017-12-24 00:33:19 UTC 20:38
Ep 105 - Understanding Your Cash Flow in Your Local Small Business

 

EPISODE 105 of The Local Small Business Coach Podcast

Today’s Tip of the Week: Understanding Your Cash Flow in Your Local Small Business

Question of the Week:  Should I Use a Temp Agency in My Local Small Business

 

In today’s episode, we discuss…

 

First up we discuss Erin’s question on using a temp agency to hire some folks for her cleaning business. She has been having trouble getting good help and is wondering if this is a great option.

 

Then we discuss the importance of making sure your carts and hand baskets are in your store and ready for your customers vs across your parking lot. This can lead to a poor impression but even worse, a loss of sales!

 

Finally, we discuss cash flow and why it is so important in your small business. Most local small business owners don’t know the meaning of cash flow and what causes most business to develop poor cash flow habits that can cause a business to go under. Cash flow is also a key factor in your ability to hit your $100,000 in profits as well.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 104 - Attitude, Amplify & Action = A Success Business
28:32
2017-12-24 00:33:19 UTC 28:32
Ep 104 - Attitude, Amplify & Action = A Success Business

 

EPISODE 104 of The Local Small Business Coach Podcast

Today’s Main Tip: Attitude, Amplify & Action = A Success Business

Question of the Week: How Much Money Can I Make in My Business

 

In today’s episode, we discuss…

A) A question on how you should set your prices in the beginning stages of your business. You initially want to be competitive with your competitors. Once you build a reputation for service and quality of work, you can start to pull away from the pack but your first goal needs to be getting your foot in the door.

 

B) We go over my rant for the week on cold calling. We discussed that if you do any cold calling you must make a personal connection first and not insult your target audience just because they aren’t ready to hear your sales pitch at this time. Insulting them will only cause them to remember your company in a negative way but also in a way that will trickle to their family, friends and neighbors.

 

C) Finally, we discussed three words that will help you towards great success. That when you focus on Attitude, Amplify & Action you can take your business to the next level. These words serve as a reminder to take your life and business to the next level.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 103 - Is Your Small Business Recession Proof?
27:40
2017-12-24 00:33:19 UTC 27:40
Ep 103 - Is Your Small Business Recession Proof?

 

Episode 103 – The Local Small Business Coach Podcast

Today’s Topic:  Recession Proof Your Local Small Business

Also, Today's Question: How Should You Set Your Prices

~ Here is what we discuss in today's episode:

A New Podcast for those that want to start a local small business I just released a new podcast for those that want to start a local small business. If you know anyone, have them start listening to the Start a Local Small Business Podcast

Your Questions Answered: We answer Brandi’s question on how she should set her prices in her home cleaning business. Some great tips for anyone looking to be competitive in their community

Tammy's Rant: I share a recent experience at a local small business where the business owner set the tone for the rude experience that this lady had while shopping his store.

Tip of the Week: Is your local small business recession proof? It is critical that we look back at the recent recession and learn what do the businesses that survived the recession have in common? How does a business last 10,20, 30+ years and survive even the worse of financial times?

 

For the Full Show Notes Visit: Episode 103 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 102 - Merchandising Ideas from Big Box Retailers
21:22
2017-12-24 00:33:20 UTC 21:22
Ep 102 - Merchandising Ideas from Big Box Retailers

 

Episode 102 – The Local Small Business Coach Podcast

Today’s Topic:  Merchandising Ideas from Big Box Retailers

Today's Question: What do you suggest to drum up business quickly

 

Here is what we discuss in today's episode:

Where Are You on Your Annual Goals? Are you making the progress that you planned on? Are you working your plan? It is never too late to start.

Your Questions Answered: We answer Bob's question on how to restart a business that was put on hold while dealing with a medial issue. We offer some tips for those looking to jump start their businesses again

Tammy's Rant: I share a rant on why don't business owners follow up on their people that go out into the field. Here is what happened to a colleague who had a horrible experience with a business’s employee

Today's Business Tip:  Merchandising Ideas from Big Box Retailers. Learn how big box retailer utilize their prime real estate to boost their sales and profits and you can do the same thing in your brick and mortar business

 

For the Full Show Notes Visit: Episode 102 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 101 - Hire the Best, Train the Best & Develop the Best
19:28
2017-12-24 00:33:20 UTC 19:28
Ep 101 - Hire the Best, Train the Best & Develop the Best

 

Episode 101 – The Local Small Business Coach Podcast

Today’s Topic:  Hire the Best, Train the Best and Develop the Best

Also, Today's Question: Should I Have a Separate Checking Account for My Business

 

In today’s episode: We discuss why you want to hire the best, train the best & develop the best. Plus we will answer the question: Should you have a separate checking account for your small business?  

For the Full Show Notes Visit: Episode 101 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Don't Over Think Your Decisions
02:10
2017-12-24 00:33:20 UTC 02:10
Success Saturday - Don't Over Think Your Decisions

 

Success Saturday – The Local Small Business Coach Podcast

Today’s Topic:  Don't Over Think Your Decisions

 

In today’s episode: We discuss how so many of of us over think our decisions once we make them. We worry if we made the right decision. 

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 100 - My Podcast Learnings Mirror Our Small Business Learnings
12:18
2017-12-24 00:33:20 UTC 12:18
Ep 100 - My Podcast Learnings Mirror Our Small Business Learnings

 

Episode 100 – The Local Small Business Coach Podcast

Today’s Topic:  My Podcast Learnings Mirror Our Small Business Learnings

Knowing When to Pivot 

 

In today’s episode: We discuss a few of the lessons I’ve learned podcasting that relate to our local small businesses. We also discuss when you need to pivot in your small business and how I will be pivoting with the podcast too.

 

For the Full Show Notes Visit: Episode 100 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 99 - Do You See Yourself Achieving Your Business Goals
11:14
2017-12-24 00:33:20 UTC 11:14
Ep 99 - Do You See Yourself Achieving Your Business Goals

 

Episode 99 – The Local Small Business Coach Podcast

Today’s Topic:  Do You See Yourself Achieving Your Business Goals

Believing you Can is Half the Battle

 

In today’s episode: We discuss the most critical step in our 8th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business  One of the biggest roadblocks we have to achieve success and the financial goals we have, is the story we tell ourselves on a daily basis. Do you believe you can?  

For the Full Show Notes Visit: Episode 99 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 98 - Identifying the Tools & Resources to Execute Your Sales Gameplan
16:13
2017-12-24 00:33:20 UTC 16:13
Ep 98 - Identifying the Tools & Resources to Execute Your Sales Gameplan

 

Episode 98 – The Local Small Business Coach Podcast

Today’s Topic:  Identifying the Tools & Resources to Execute Your Sales Gameplan 

You Need the Right Tools / Resources to Execute Your Sales Goals

In today’s episode: We discuss how to identify the tools and resources you need to put your gameplan in motion to get your small business profits to $100,000.  This is our 7th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 98 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Solid Foundations and Patience
03:07
2017-12-24 00:33:20 UTC 03:07
Success Saturday - Solid Foundations and Patience

 

 

Success Saturday - Having a Strong Foundation & Patience

In today’s episode: We discuss why it is important to build your business with a solid foundation and how you need to have patience before jumping to build the walls.   

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 97 - 11 Processes You Need to Make Sure Aren’t Broken in Your Small Business
15:29
2017-12-24 00:33:20 UTC 15:29
Ep 97 - 11 Processes You Need to Make Sure Aren’t Broken in Your Small Business

 

Episode 97 – The Local Small Business Coach Podcast

Today’s Topic:  11 Processes You Need to Make Sure Aren’t Broken in Your Small Business

Fix Broken Process and Increase Your Small Business Profits

In today’s episode: We discuss 11 processes for you to make sure that they aren’t broken. Broken processes lead to a decrease in sales and profits. Our main goal today is to continue to find ways to boost your small business’s profits. This is our 6th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 97 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 96 - 11 Ways to Reduce Your Expenses in Your Business
17:09
2017-12-24 00:33:20 UTC 17:09
Ep 96 - 11 Ways to Reduce Your Expenses in Your Business

 

Episode 96 – The Local Small Business Coach Podcast

Today’s Topic:  11 Ways to Reduce Your Expenses in Your Business

Lower Your Expenses to Create More Profits

In today’s episode: We discuss 11 Ways to Reduce Your Expenses in Your Business. Our main goal today is to continue to find ways to boost your small business’s profits. This is part 2 of our 5th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

 

For the Full Show Notes Visit: Episode 96 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 95 - Reduce Your Product Costs to Boost Your Small Business Profits
08:20
2017-12-24 00:33:20 UTC 08:20
Ep 95 - Reduce Your Product Costs to Boost Your Small Business Profits

 

Episode 95 – The Local Small Business Coach Podcast

Today’s Topic:  Reduce Your Product Costs to Boost Your Small Business Profits

Product Costs Can Always Be Reduced

In today’s episode: We discuss why you want to reduce your product costs. Our main goal today is to continue to find ways to boost your small business’s profits. This is part 1 of our 5th step to increasing your profits from the free ebook: 8 Steps to Increasing Your Profits in Your Local Small Business

 

For the Full Show Notes Visit: Episode 95 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Are You Using Time Blocking?
02:22
2017-12-24 00:33:20 UTC 02:22
Success Saturday - Are You Using Time Blocking?

INSERT PICTURE

 

The Local Small Business Coach Podcast

Today’s Topic: Success Saturday - Are You Using Time Blocking?

Using Time Blocking in Your Small Business Will Help You Be Successful

In today’s episode: We discuss why you need to use time blocking to help you get the massive amounts of stuff you need to get done. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 94 - Time to Develop a Gameplan with your Sales Ideas
10:48
2017-12-24 00:33:20 UTC 10:48
Ep 94 - Time to Develop a Gameplan with your Sales Ideas

 

Episode 94 – The Local Small Business Coach Podcast

Today’s Topic:  Time to Develop a Gameplan with your Sales Ideas 

Ideas Are Nothing without a Plan!

In today’s episode: We discuss what you want to do with all the sales ideas that you brainstormed in our last episode for driving sales. Now that you have a good list, it is time to organize them so you can develop a gameplan.

 

For the Full Show Notes Visit: Episode 94 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Get Your FREE eBook - 8 Steps to Increasing Your Profits in Your Local Small Business

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 93 - 19 Ideas to Increase Sales in Your Local Small Business
24:03
2017-12-24 00:33:20 UTC 24:03
Ep 93 - 19 Ideas to Increase Sales in Your Local Small Business

 

Episode 93 – The Local Small Business Coach Podcast

Today’s Topic:  19 Ideas to Increase Sales in Your Local Small Business

Brainstorm Ideas to Double Your Small Business Sales

In today’s episode: We discuss 19 sales ideas to help you increase your sales in your local small business. This is step 3 of the 8 Steps to increase your profits to $100,000 in profits. So, if you are ready to start brainstorming some sales ideas to take your business to the next level, let’s dive in!

 

For the Full Show Notes Visit: Episode 93 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

EP92 - Time to Get the Ball Rolling Towards Higher Profits in Your Small Business
13:39
2017-12-24 00:33:20 UTC 13:39
EP92 - Time to Get the Ball Rolling Towards Higher Profits in Your Small Business

 

Episode 92 – The Local Small Business Coach Podcast

Today’s Topic:  Time to Get the Ball Rolling Towards Higher Profits in Your Small Business

Time to Increase Your Small Business’s Profits

In today’s episode: We discuss getting the ball rolling on your working the 8 Steps to $100,000 in profits.  Each day we will dive in deeper to help you put your gameplan together. Today we focus on the first two steps and the roll of taxes in your equation.

 

For the Full Show Notes Visit: Episode 92 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Take a Holiday Off Once in Awhile
01:37
2017-12-24 00:33:20 UTC 01:37
Success Saturday - Take a Holiday Off Once in Awhile

 

The Local Small Business Coach Podcast

Success Saturday: Take a Holiday Off Once in Awhile

In today’s episode: We discuss how we need to take a holiday off once in awhile. Too often we work every holiday but should we?

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 91 - Should You Do Postcards as Part of Your Advertising Plan
08:48
2017-12-24 00:33:20 UTC 08:48
Ep 91 - Should You Do Postcards as Part of Your Advertising Plan

 

Episode 91 – The Local Small Business Coach Podcast

Today’s Topic:  Should You Do Postcards as Part of Your Advertising Plan?

Any Advertising You Do in your business, Needs to Be Consistent

In today’s episode: We discuss if you should use postcards as part of your advertising plan? There are some pros and cons but the key is consistency. Plus we will talk about the EDDM program with the US Postal Service.

 

For the Full Show Notes Visit: Episode 91 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 90 - Make Sure You Are Presenting a Professional Image
08:41
2017-12-24 00:33:20 UTC 08:41
Ep 90 - Make Sure You Are Presenting a Professional Image

 

Episode 90 – The Local Small Business Coach Podcast

Today’s Topic:  Make Sure You Are Presenting a Professional Image

What is Professionalism in Your Small Business?

In today’s episode: We discuss having a professional image and how that might change based off your business and its location. But we also discuss, how somethings are pretty universally unprofessional.

 

For the Full Show Notes Visit: Episode 90 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 89 - 5 Tips for Handling Customer Complaints
08:50
2017-12-24 00:33:20 UTC 08:50
Ep 89 - 5 Tips for Handling Customer Complaints

 

Episode 89 – The Local Small Business Coach Podcast

Today’s Topic:  5 Tips for Handling Customer Complaints 

Subtitle: How to Handle Upset Customers in Your Small Business

In today’s episode: We discuss 5 tips I’ve learned through the years on how to handle update customers. I’ve been yelled at, spit at and cussed at. I’ve experience some pretty irate customers wanting the world. In this episode I share some of the lessons I have learned so that my experiences might help you in your small business.

 

For the Full Show Notes Visit: Episode 89 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday: Make Time or You
02:21
2017-12-24 00:33:20 UTC 02:21
Success Saturday: Make Time or You

 

The Local Small Business Coach Podcast

Today’s Topic:  Success Saturday: Make Time or You 

Dang I miss Playing Poker!

In today’s episode: We discuss the realization that we all work hard and need to remember to stop at times and do something we love. Like play poker!  ?

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 88 – Do Your People Respect You?
08:22
2017-12-24 00:33:20 UTC 08:22
Ep 88 – Do Your People Respect You?

 

Episode 88 – The Local Small Business Coach Podcast

Today’s Topic:  Do Your People Respect You? 

Respect is Earned, You Can’t Demand It

In today’s episode: We discuss what causes employees to lose respect for their leader and sometimes the position. This can be very dangerous for any local small business owner.

 

For the Full Show Notes Visit: Episode 88 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 87 – Do You Have a Problem or an Opportunity?
07:30
2017-12-24 00:33:20 UTC 07:30
Ep 87 – Do You Have a Problem or an Opportunity?

 

Episode 87 – The Local Small Business Coach Podcast

Today’s Topic:  Do You Have a Problem or an Opportunity? 

Every Problem is an Opportunity to Grow and Learn

In today’s episode: We discuss two lessons that I learned when I discovered the importance of learning  that you don't have a problem but rather an opportunity..  

 

For the Full Show Notes Visit: Episode 87 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 86 - Empower Your Team & Stop Micromanaging Them
08:16
2017-12-24 00:33:20 UTC 08:16
Ep 86 - Empower Your Team & Stop Micromanaging Them

 

Episode 86 – The Local Small Business Coach Podcast

Today’s Topic:  Empower Your Team & Stop Micromanaging Them 

Want a Higher Performing Team? Here is the Key

 

In today’s episode: We discuss why it is important to the health and growth of your business that you learn to empower those on your team vs micromanaging them. Your small business will grow dramatically once you learn to empower folks.  

 

 

For the Full Show Notes Visit: Episode 86 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Procrastination: One Bite at a Time
03:14
2017-12-24 00:33:20 UTC 03:14
Success Saturday - Procrastination: One Bite at a Time

 

The Local Small Business Coach Podcast

Success Saturday - Procrastination: One Bite at a Time

 

In today’s episode: We discuss why we never tackle a big task and why eating an elephant might be the best approach

 

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 85 - Can You Motivate Anyone?
11:54
2017-12-24 00:33:20 UTC 11:54
Ep 85 - Can You Motivate Anyone?

 

Episode 85 – The Local Small Business Coach Podcast

Today’s Topic:  Can You Motivate Anyone?

Subtitle: business?

 

In today’s episode: We discuss why there is a myth that you can motivate anyone. Even folks like me, that think we can motivate anyone, had to learn that the key is learning what motivates your folks.

 

 

For the Full Show Notes Visit: Episode 85 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 84 - Learn to Be a Great Listener in Your Local Small Business
10:01
2017-12-24 00:33:20 UTC 10:01
Ep 84 - Learn to Be a Great Listener in Your Local Small Business

 

 

Episode 84 – The Local Small Business Coach Podcast

Today’s Topic:  Learn to Be a Great Listener in Your Local Small Business

It Is Critical that You Listen to Your Customers & Employees

 

In today’s episode: We discuss why it is critical that you stop and listen to your both your customers and your employees. But there is a difference between hearing and listening. We are guilty of hearing yet not really listening. Let’s discuss the difference and your small business will benefit from learning to become a better listener.

 

 

For the Full Show Notes Visit: Episode 84 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 83 - FREE eBook: 8 Steps Local Small Business Owners Need to Take to Make $100,000 in Profit
21:56
2017-12-24 00:33:20 UTC 21:56
Ep 83 - FREE eBook: 8 Steps Local Small Business Owners Need to Take to Make $100,000 in Profit

 

Episode 82 – The Local Small Business Coach Podcast

Today’s Topic:  The FREE eBook:  8 Steps Local Small Business Owners Need to Take to Make $100,000 in Profit? 

Are You Ready to Double or Triple Your Sales?

 

In today’s episode: We discuss my new FREE eBook:  8 Steps Local Small Business Owners Need to Take to Make $100,000 in Profit?  Not just the ebook, but a workbook as well. I want each of you to maximize your profits no matter where you are today. So this eBook should help you achieve whatever profit goal you want to hit! Check it out at localsmallbusinesscoach.com/8steps

 

 

For the Full Show Notes Visit: Episode 83 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Focus vs Multitasking
01:46
2017-12-24 00:33:20 UTC 01:46
Success Saturday - Focus vs Multitasking

INSERT PICTURE

 

Success Saturday – The Local Small Business Coach Podcast

Today’s Topic:  Focus vs Multitasking

 

In today’s episode: We discuss how focusing on one goal can make extreme progress if you don't try and multitask

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 82 - How Can a New Real Estate Agent Grow Their Business
12:00
2017-12-24 00:33:20 UTC 12:00
Ep 82 - How Can a New Real Estate Agent Grow Their Business

 

Episode 82 – The Local Small Business Coach Podcast

Today’s Topic:  How Can a New Real Estate Agent Grow Their Business     

Grow Your Local Small Business By Being True to Who You Are

 

In today’s episode: We discuss advice I give new real estate agents on how they can build their new business. However, the advice is great for any new local small business owner. Whether you are introverted or extroverted, the key is finding something that works for you and stick to it!

 

 

For the Full Show Notes Visit: Episode 82 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 81 - You Must Respect Your Customer / Client’s Time in your small business
10:00
2017-12-24 00:33:20 UTC 10:00
Ep 81 - You Must Respect Your Customer / Client’s Time in your small business

 

Episode 81 – The Local Small Business Coach Podcast

Today’s Topic:  You Must Respect Your Customer / Client’s Time    

Once You Lose Respect, Rarely Can You Get it Back

 

In today’s episode: We discuss how you slowly kill your business and its reputation when you don’t respect your client or customer’ time. This could be from being late, missing appointments or making them wait around for you either at their home or in your brick and mortar local small business.

 

 

For the Full Show Notes Visit: Episode 81 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 80 - The Quality of Your Work Says What You Stand For
10:51
2017-12-24 00:33:20 UTC 10:51
Ep 80 - The Quality of Your Work Says What You Stand For

 

Episode 80 – The Local Small Business Coach Podcast

Today’s Topic:  The Quality of Your Work Says What You Stand For 

Do You Put Quantity Over Quality?

 

In today’s episode: We discuss how when the quality of your work starts to go down, it hurts your business’s brand in your community. We also discuss why your quality starts to slip and the 3 things to keep an eye out for.

 

 

For the Full Show Notes Visit: Episode 80 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday: How's Your Day Going?
01:35
2017-12-24 00:33:20 UTC 01:35
Success Saturday: How's Your Day Going?

 

Today’s Topic:  Success Saturday: How's Your Day Going?

How you answer the question might determine someone else's day!

 

In today’s episode: We discuss the importance of answering this question. Not just for you but How you answer the question might determine someone else's day!

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 79 - Types of Social Media Your Local Small Business Should Be On
19:16
2017-12-24 00:33:20 UTC 19:16
Ep 79 - Types of Social Media Your Local Small Business Should Be On

 

Episode 79 – The Local Small Business Coach Podcast

Today’s Topic:  Types of Social Media Your Local Small Business Should Be On 

Should Your Local Small Business Be on Facebook, Instagram, Twitter, Pinterest or Snapchat?

 

In today’s episode: We discuss the top 5 social media sites that local small businesses should consider.  Stop being stubborn, social media isn’t going away and is being the number one source people check when looking for references. Toss away the yellow pages, now Facebook, Instagram, Twitter, Pinterest & Snapchat are your new best advertising tools!

 

For the Full Show Notes Visit: Episode 79 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 78 - Your Lobby Tells Your Customers How Much You Care
09:19
2017-12-24 00:33:20 UTC 09:19
Ep 78 - Your Lobby Tells Your Customers How Much You Care

 

Episode 78 – The Local Small Business Coach Podcast

Today’s Topic:  Your Lobby Tells Your Customers How Much You Care

What are the Subliminal Messages You Are Giving Your Customers?

 

In today’s episode: We discuss how many brick and mortar businesses miss the boat when it comes to the importance of their lobbies and bathrooms. You might be pushing your customers away and killing your repeat business by not paying attention to your lobby area.

 

For the Full Show Notes Visit: Episode 78 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 77 - Teach Your People to Be Better Than You
11:57
2017-12-24 00:33:20 UTC 11:57
Ep 77 - Teach Your People to Be Better Than You

 

Episode 77 – The Local Small Business Coach Podcast

Today’s Topic:  Teach Your People to Be Better Than You

We are only as strong as our weakest link: 

 

In today’s episode: We discuss why so many managers are afraid to train and develop their people to be better than they are. This is a false premise. The reality is, the better trained your people are, the stronger your team gets, the better leader you become and ultimate, the customer, you and your company win!

 

For the Full Show Notes Visit: Episode 77 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday: Start Your Day in a State of Freaking Awesomeness
02:47
2017-12-24 00:33:20 UTC 02:47
Success Saturday: Start Your Day in a State of Freaking Awesomeness

 

Today’s Topic:  Success Saturday: Start Your Day in a State of Freaking Awesomeness

The Message You Tell Yourself in the Morning Can Change Your Course of the Day

 

In today’s episode: We discuss how important it is that you start your day with a positive, motivating ritual that sets you up for a freaking awesome day! Hit that door running and believing you can attack anything that comes your way.  

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 76 - How Do You Handle Time Clock Watchers?
10:15
2017-12-24 00:33:20 UTC 10:15
Ep 76 - How Do You Handle Time Clock Watchers?

 

Episode 76 – The Local Small Business Coach Podcast

Today’s Topic:  How Do You Handle Time Clock Watchers 

Are Time Clock Watchers Loyal, Dedicated Employees?

 

In today’s episode: We discuss a question from Mark on how to handle Time Clock Watcher Employees. Are they loyal, dedicated employees? Or are they a cancer that needs to go?

 

For the Full Show Notes Visit: Episode 76 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 75 - Do More Sales Cure All? Nope. Here's Why
12:28
2017-12-24 00:33:20 UTC 12:28
Ep 75 - Do More Sales Cure All? Nope. Here's Why

 

Episode 75 – The Local Small Business Coach Podcast

Today’s Topic:  Do More Sales Cure All?    

Don’t Be Fooled, More Sales Only Help to Hide Deficiencies

 

In today’s episode: We discuss the fallacy of the saying “Sales Cures All”. While sales can help cover up some deficiencies but it doesn’t solve the problems. In many cases, more sales can make things even worse. Let’s discuss why.   

 

 

For the Full Show Notes Visit: Episode 75 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 74 - Do You Have a Vision for Your Small Business?
09:15
2017-12-24 00:33:20 UTC 09:15
Ep 74 - Do You Have a Vision for Your Small Business?

 

Episode 74 – The Local Small Business Coach Podcast

Today’s Topic:  Do You Have a Vision for Your Small Business? 

You Have to Know Where You Are Going to Get There

 

In today’s episode: We discuss how important it is that you have a vision. But the vision you had when you first started probably isn’t the best vision for your company today. So we discuss not only why you need a vision but what it should look like at this stage of your business.  

 

 

For the Full Show Notes Visit: Episode 74 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday - Don't Be Derailed By Negative Feedback
02:35
2017-12-24 00:33:20 UTC 02:35
Success Saturday - Don't Be Derailed By Negative Feedback

 

The Local Small Business Coach Podcast

Success Saturday - Don't Be Derailed By Negative Feedback

It Doesn't Matter What Other People Think

 

In today’s episode: We discuss how we often let negative feedback derail us from our mission and what we are doing right. We get stuck on this one piece of feedback. Does this happen to you?

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 73 - When Do You Jump Ship & Go Out on Your Own?
14:43
2017-12-24 00:33:20 UTC 14:43
Ep 73 - When Do You Jump Ship & Go Out on Your Own?

 

Episode 73 – The Local Small Business Coach Podcast

Today’s Topic:  When Do You Jump Ship & Go Out on Your Own?

When do you make that leap from working for someone else to working on your own?

 

In today’s episode: We discuss a question I had from someone that wants to break away from a boss that isn’t giving them the promised leads and makes 3 times as much as he does. Here is what we discussed.

 

 

For the Full Show Notes Visit: Episode 73 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 72 - Should You Focus on One Product or Service?
09:42
2017-12-24 00:33:20 UTC 09:42
Ep 72 - Should You Focus on One Product or Service?

 

Episode 72 – The Local Small Business Coach Podcast

Today’s Topic:  Should You Focus on One Product or Service?

Maximize Your Marketing & Branding

 

In today’s episode: We discuss you might want to focus on one specific product or service. By doing this, you can maximize your marketing and branding. You can become the “go to” business for a product or service.

 

 

For the Full Show Notes Visit: Episode 72 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 71 - What Every Small Business Could Learn from QuikTrip (QT)
10:10
2017-12-24 00:33:20 UTC 10:10
Ep 71 - What Every Small Business Could Learn from QuikTrip (QT)

 

Episode 71 – The Local Small Business Coach Podcast

Today’s Topic:  What Every Small Business Could Learn from QuikTrip (QT) 

How You Make Your Customers “Feel” is Critical to Your Brand

 

In today’s episode: We discuss why I feel that QuikTrip is an excellent example of how a business should make its customers feel. How you can stand out from your competitors from learning what QuikTrip does better than any other gas stations convenience store.

 

 

For the Full Show Notes Visit: Episode 71 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday: Are You Busy & Blessed?
03:30
2017-12-24 00:33:20 UTC 03:30
Success Saturday: Are You Busy & Blessed?

 

Success Saturday – The Local Small Business Coach Podcast

Today’s Topic:  Are You Busy & Blessed?

Sometimes being Busy is both a blessing and overwhelming

 

 

In today’s episode: We discuss how on one hand, being busy it is so overwhelming yet it is a sign of being blessed!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 70 - Should You Be Doing Performance Reviews?
09:39
2017-12-24 00:33:20 UTC 09:39
Ep 70 - Should You Be Doing Performance Reviews?

 

Episode 70 – The Local Small Business Coach Podcast

Today’s Topic:  Should You Be Doing Performance Reviews?

How Often Should Local Small Business Owners Do Them?

 

In today’s episode: We discuss how often local small business owners should be doing performance reviews for their employees. The answer might not be as simple as you think.

 

 

For the Full Show Notes Visit: Episode 70 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 69 - Do You Live Up to Your Commitments?
13:04
2017-12-24 00:33:20 UTC 13:04
Ep 69 - Do You Live Up to Your Commitments?

 

Episode 69 – The Local Small Business Coach Podcast

Today’s Topic:  Do You Live Up to Your Commitments?

How this Episode Almost Didn’t Happen

 

 

In today’s episode: We discuss how we need to live up to our commitments no matter how crazy our business might get. I’ll even share how this episode didn’t even happen due to being over committed.  

 

 

For the Full Show Notes Visit: Episode 69 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 68 - Do You Have a Big Hairy Audacious Goal?
12:21
2017-12-24 00:33:20 UTC 12:21
Ep 68 - Do You Have a Big Hairy Audacious Goal?

 

Episode 68 – The Local Small Business Coach Podcast

Today’s Topic:  Do You Have a Big Hairy Audacious Goal

You Must Have One Audacious Goal Each Year

 

In today’s episode: We discuss how a BHAG - Big Hairy Audacious Goal will help you make great strides in your life and in your business.  The first step is to identify one, then to believe you can do it, and finally take the daily steps to make it happen!.

 

 

For the Full Show Notes Visit: Episode 68 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday: Do You Have Problems or Opportunities?
03:00
2017-12-24 00:33:20 UTC 03:00
Success Saturday: Do You Have Problems or Opportunities?

 

The Local Small Business Coach Podcast

Today’s Topic:  Do You Have Problems or Opportunities?   

There is an opportunity in every problem

 

In today’s episode: We discuss how you look at situations when they don’t go right? Do you see them as problems or opportunities? The way you approach it, will help determine how success you will be.

 

 

For the Full Show Notes Visit: Episode 67 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 67 – How to Get Realtors to Tell Their Clients About Your Small Business
16:03
2017-12-24 00:33:20 UTC 16:03
Ep 67 – How to Get Realtors to Tell Their Clients About Your Small Business

 

Episode 67 – The Local Small Business Coach Podcast

Today’s Topic:  How to Get Realtors to Tell Their Clients About Your Small Business  

How to Get on a Realtor’s Extended Team 

 

In today’s episode: We take a question from Darl where he has a power washing business and wants to get more Realtors on his client list. He wants to help real estate agents sell more homes by offering his services to help clean up the exterior of homes. I also thought he had a great website for a service based business, check it out: www.PressureDr.com

 

For the Full Show Notes Visit: Episode 67 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Guest Teacher: 6 Steps to Facebook Marketing
11:57
2017-12-24 00:33:20 UTC 11:57
Guest Teacher: 6 Steps to Facebook Marketing

 

BONUS EPISODE – The Local Small Business Coach Podcast

Today's Guest Teacher is Charlotte Chipperfield who talks About Facebook Marketing for Local Small Businesses

 

In today’s episode: We do our first ever guest teacher. Recently, I got an email from Charlotte Chipperfield who is the Founder & CEO of Chipperfield Media whose goal is to help local small businesses elevate their social media online presence. You might recall that I’ve mentioned that this is a fast growing marketing opportunity for local small business owners, so we as a group, really need to start dipping our toes in this social media arena.  Today, Charlotte shares her 6 Tips for Facebook Marketing

 

To Reach Charlotte, here are your many points of contact:

 

Website: www.chipperfieldmedia.com

Blog: www.chipperfieldmedia.com/blog

Email: charlotte@chipperfieldmedia.com

Facebook: www.facebook.com/chipperfieldmedia

Instagram: @chipperfieldmedia

Twitter: @ChipperfieldMKG

FREE Content Calendar for listeners can be found here: https://chipperfieldmedia.com/content-calendar

 

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 66 - Don't Have Your Profit Tied Up in Inventory
13:54
2017-12-24 00:33:20 UTC 13:54
Ep 66 - Don't Have Your Profit Tied Up in Inventory

 

 

Episode 66 – The Local Small Business Coach Podcast

Today’s Topic:  Don't Have Your Profit Tied Up in Inventory

Would You Put Dollar Bills on Your Shelves vs in the Bank?

 

In today’s episode: We discuss how local small business owners are hurting their bottom line by having too much cash tied up in their inventory. We will walk through weeks of supply and how much your inventory turnover should be.   

 

For the Full Show Notes Visit: Episode 66 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 65 – Payroll is Your Biggest Controllable Expense
12:26
2017-12-24 00:33:20 UTC 12:26
Ep 65 – Payroll is Your Biggest Controllable Expense

 

Episode 65 – The Local Small Business Coach Podcast

Today’s Topic:  Payroll is Your Biggest Controllable Expense

Payroll & Employees are your Greatest Asset and Expense

 

 

In today’s episode: We discuss the impact payroll has on your bottom line. Since your payroll is your biggest controllable expense it is important to know the proper ways to reduce your payroll costs. It IS NOT to cut wages. The key is the 80% of productivity you are getting out of them!  

 

For the Full Show Notes Visit: Episode 65 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday: Are You Having Fun Each Day?
02:16
2017-12-24 00:33:20 UTC 02:16
Success Saturday: Are You Having Fun Each Day?

 

Success Saturday: Are You Having Fun Each Day?

Enjoy Life, Enjoy Your Team, Enjoy Your Day

 

Don't spend your day miserable. Have fun with those you care about. Have fun with your people and you might just find that everyone is more productive. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 64 - What I'm Working on For You...the Local Small Business Owner
13:57
2017-12-24 00:33:20 UTC 13:57
Ep 64 - What I'm Working on For You...the Local Small Business Owner

 

Episode 64 – The Local Small Business Coach Podcast

Today’s Topic:  What I'm Working on For You...the Local Small Business Owner

Coming Soon From the Local Small Business Coach

 

In today’s episode: We discuss the various projects that I am working on and hope to deliver this year for you, the local small business owners. Upcoming courses and videos and a few other things.  

 

For the Full Show Notes Visit: Episode 64 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 63 – Do You Need a Website for Your Local Small Business
17:30
2017-12-24 00:33:20 UTC 17:30
Ep 63 – Do You Need a Website for Your Local Small Business

 

Episode 63 – The Local Small Business Coach Podcast

Today’s Topic:  Do You Need a Website for Your Local Small Business

How Do Your Customers Find You?

 

 

In today’s episode: We discuss why it is critical that you have a website for your local small business. We go over the 3 roadblocks of lack of time, lack of money and what the heck should you have on it.

 

For the Full Show Notes Visit: Episode 63 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

EP 62 - How to Achieve Work Life Balance
15:52
2017-12-24 00:33:20 UTC 15:52
EP 62 - How to Achieve Work Life Balance

 

Episode 62 – The Local Small Business Coach Podcast

Today’s Topic:  How to Achieve Work Life Balance

Spend More Time with Your Family & Recharging Your Batteries

 

 

In today’s episode: We discuss why we all need to find work / life balance and what I have found helps me and my struggle through the years of finding my own work / life balance

 

For the Full Show Notes Visit: Episode 62 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday: Are Distractions Preventing Your Success?
03:43
2017-12-24 00:33:20 UTC 03:43
Success Saturday: Are Distractions Preventing Your Success?

Success Saturday: Are Distractions Preventing Your Success?

How Much Time Are You Wasting on Your Guilty Pleasure?

 

In today’s episode: We discuss how we lose time through the course of our day and week on things that don’t really help us reach out goals. Maybe you don’t  need to stop, but you do need to tweak so as not to prevent your success.

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

Ep 61– Q & A: How to Transition Your Business When Your Body Starts to Breakdown
14:44
2017-12-24 00:33:20 UTC 14:44
Ep 61– Q & A: How to Transition Your Business When Your Body Starts to Breakdown

 

 

 

Episode 61 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A: How to Transition Your Business When Your Body Starts to Breakdown 

3 Ways to Transition Your Business When You Physically Can’t Do it Any Longer

 

In today’s episode: We discuss a question from a listener whose body is breaking down and he now needs to transition his business to keep supporting his family. So we discuss 3 ways he can start to transition into his future while still maintaining his income.

 

For the Full Show Notes Visit: Episode 61 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

Ep 60 – 7 Lessons Learned from My 1st Local Small Business
14:22
2017-12-24 00:33:20 UTC 14:22
Ep 60 – 7 Lessons Learned from My 1st Local Small Business

 

 

Episode 60 – The Local Small Business Coach Podcast

Today’s Topic:  7 Lessons Learned from My 1st Local Small Business 

Lessons for Anyone Looking to Own a Local Small Business

 

 

In today’s episode: We discuss 7 of the lessons I have learned from owning my 1st local small business. Some of them I expected by some of them I wish I would have prepared more for before I jumped in to my new small business.

 

For the Full Show Notes Visit: Episode 60 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 59 - 3 Myths to Why You Can’t Find Good Help for Your Business
10:17
2017-12-24 00:33:20 UTC 10:17
Ep 59 - 3 Myths to Why You Can’t Find Good Help for Your Business

 

Episode 59 – The Local Small Business Coach Podcast

Today’s Topic:  3 Myths to Why You Can’t Find Good Help for Your Business

Subtitle: Good Help is Hard to Find – Or Is It?

 

In today’s episode: We discuss why you need to stop believing these 3 myths that are preventing you from finding good people for your team. No more excuses. They are out there, let’s talk about it.

 

For the Full Show Notes Visit: Episode 59 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

Success Saturday - Does it Matter What Time Your Get Up? NO!
04:06
2017-12-24 00:33:20 UTC 04:06
Success Saturday - Does it Matter What Time Your Get Up? NO!

 

 

Episode 58 – The Local Small Business Coach Podcast

Success Saturday - Does it Matter What Time Your Get Up? NO! 

It is All About the Morning Routine

In today’s episode: We discuss why the time you get up doesn’t matter as much as what you do when you get up. Too many people are telling you to not follow your natural rhythms.

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 58 – Q & A: Can a Positive Outlook Really Make a Difference?
17:42
2017-12-24 00:33:21 UTC 17:42
Ep 58 – Q & A: Can a Positive Outlook Really Make a Difference?

 

Episode 58 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A: Can a Positive Outlook Really Make a Difference? 

Positive Attitude Plus Action Equals Great Results!

In today’s episode: We discuss How a Positive Attitude Plus Action Equals Great Results! We look at a question that I keep getting about why my real estate business is taking off this year. While there are a few factors, one of the biggest shifts I've made is in my outlook. In today's episode, I talk about what I've done to ensure I have a successful year.

 

For the Full Show Notes Visit: Episode 58 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 57 – Understanding Your Product Costs
12:38
2017-12-24 00:33:21 UTC 12:38
Ep 57 – Understanding Your Product Costs

 

Episode 57 – The Local Small Business Coach Podcast

Today’s Topic:  Understanding Your Product Costs 

Watch These 3 Areas to Improve Sales & Profits

In today’s episode: We are going to take a look at why it is important you know your product costs. Your product costs will determine your sales and profits.

 

For the Full Show Notes Visit: Episode 57 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

Ep 56 – 3 Ways You Kill Your Small Business's Growth
12:03
2017-12-24 00:33:21 UTC 12:03
Ep 56 – 3 Ways You Kill Your Small Business's Growth

 

Episode 56 – The Local Small Business Coach Podcast

Today’s Topic:  3 Ways You Are Killing Your Small Business's Growth

Watch These 3 Areas to Improve Sales & Profits

In today’s episode: We discuss 3 core ways that small business owners kill their business's growth. My keeping focus on these 3 areas, you increase your odds for success. We also discuss what you need to do.

 

For the Full Show Notes Visit: Episode 56 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Success Saturday: Does Your Business Have a Clear Vision?
05:14
2017-12-24 00:33:21 UTC 05:14
Success Saturday: Does Your Business Have a Clear Vision?

 

Success Saturday: Does Your Business Have a Clear Vision?

 

Every Small Business needs to have a clear mission. You are more than what you DO or what you Sell. It is the emotional WHY you do it!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 55 - Q & A: How to Turn Around Your Business's Reputation
16:50
2017-12-24 00:33:21 UTC 16:50
Ep 55 - Q & A: How to Turn Around Your Business's Reputation

 

Episode 55 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A:  How to Turn Around Your Business's Reputation 

Get Your Customers to Love You Again

 

In today’s episode: We answer a question from Matthew. He recently purchased a pizza place that has a bad reputation. He is wondering what his first steps should be. We discuss how Matthew can turn around his business’s reputation by focusing on providing a great local experience over his competitors.

 

For the Full Show Notes Visit: Episode 55 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 54 - Is the Customer Always Right?
15:43
2017-12-24 00:33:21 UTC 15:43
Ep 54 - Is the Customer Always Right?

 

Episode 54 – The Local Small Business Coach Podcast

Today’s Topic:  Is the Customer Always Right?    

Maybe not, but they aren’t wrong as often as you might think!

 

In today’s episode: We discuss how we get defensive whenever a customer complains about something. Too often we assume they are lying or trying to get something for free. What would happen if you were problem solving vs being defensive?

 

For the Full Show Notes Visit: Episode 54 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

Ep 53 – Catch Your Employees Doing Something Right
10:42
2017-12-24 00:33:21 UTC 10:42
Ep 53 – Catch Your Employees Doing Something Right

 

Episode 53 – The Local Small Business Coach Podcast

Today’s Topic:  Catch Your Employees Doing Something Right 

It’s Easy to Point Out What is Wrong, the Challenge is Recognizing the Positive!

 

In today’s episode: We discuss how critical it is that you start to catch your employees doing something right. Too often we focus on what they aren’t doing. The problem is, you want to help them hear the positive feedback you give them just as much as the opportunities. Here’s why…

 

For the Full Show Notes Visit: Episode 53 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

Bonus: Success Saturday - The Power of Words
05:39
2017-12-24 00:33:21 UTC 05:39
Bonus: Success Saturday - The Power of Words

The Local Small Business Coach Podcast

Bonus Episode - Success Saturday - The Power of Words

 

On today's Success Saturday we discuss how the power of words impact your success. From the words people use with you to the words you use on yourself. Let's talk about how they are preventing your success. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

 

Ep 52 – Should Sign Twirling Be Part of Your Advertising?
11:36
2017-12-24 00:33:21 UTC 11:36
Ep 52 – Should Sign Twirling Be Part of Your Advertising?

Episode 52 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A: Should I Do A Sign Twirler? 

Subtitle: Should Sign Twirling Be Part of Your Advertising?

In today’s episode: We take a question from Jeremy who is asking about doing one of the arrows out on the street. I’ll give my 2 cents on having a sign twirler and when it might be a great idea

 

For the Full Show Notes Visit: Episode 52 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 51 - 7 Powerful Things to do Today to Turn Your Employees into a Great Team
19:26
2017-12-24 00:33:21 UTC 19:26
Ep 51 - 7 Powerful Things to do Today to Turn Your Employees into a Great Team

Episode 51 – The Local Small Business Coach Podcast

Today’s Topic:  7 Powerful Things to do Today to Turn Your Employees into a Great Team

Subtitle: Turn Your Team into Your Greatest Asset

In today’s episode: We discuss the steps you can take to develop your team into one of the greatest. We all can have a Superstar, but do you have what it takes to build a fantastic team. One where you would be proud to be their leader?

 

For the Full Show Notes Visit: Episode 51 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 50 - 8 Mistakes that Could Be Costing You Time
19:13
2017-12-24 00:33:21 UTC 19:13
Ep 50 - 8 Mistakes that Could Be Costing You Time

Episode 50 – The Local Small Business Coach Podcast

Today’s Topic:  8 Mistakes that Could Be Costing You Time 

Subtitle: Stop Wasting Time in Your Business

In today’s episode: We discuss 8 mistakes that you might be making in your local small business costing you time. We all could use more time in our lives. Not only to work “on” our business but also to find more time to spend with our family. Are you making any of these?

 

For the Full Show Notes Visit: Episode 50 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Bonus: Success Saturday - Find Positive People to be in Your Life
05:09
2017-12-24 00:33:21 UTC 05:09
Bonus: Success Saturday - Find Positive People to be in Your Life

Bonus Episode – The Local Small Business Coach Podcast

Success Saturday: Find Positive People to be in Your Life 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Episode 49 – Q & A: Employee Fraternization
10:13
2017-12-24 00:33:21 UTC 10:13
Episode 49 – Q & A: Employee Fraternization

 

 

Episode 49 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A:  Employee Fraternization 

Subtitle: Should Employees Be Allowed to Date?

In today’s episode: We take a question from Karen. She has a problem with two employees who are dating. So how do you handle employee fraternization? Do you allow it or not? If so, how do you handle the impact on your business?

 

For the Full Show Notes Visit: Episode 49 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 48 – Give Your People Permission to Screw Up
11:41
2017-12-24 00:33:21 UTC 11:41
Ep 48 – Give Your People Permission to Screw Up

Episode 48 – The Local Small Business Coach Podcast

Today’s Topic:  Give Your People Permission to Screw Up!

Mistakes are Where They Will Grow the Most

In today’s episode: We discuss why you should let your employees make mistakes. How they will grow and develop their critical thinking. You will empower them and end up with a much stronger team.

 

For the Full Show Notes Visit: Episode 48 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 47 – 10 Questions Local Small Business Owners Need to Ask as they Head into the New Year
19:39
2017-12-24 00:33:21 UTC 19:39
Ep 47 – 10 Questions Local Small Business Owners Need to Ask as they Head into the New Year

Episode 47 – The Local Small Business Coach Podcast

Today’s Topic:  10 Questions Local Small Business Owners Need to Ask as they Head into the New Year

Make This the Year of More Sales & Profits!

In today’s episode: We discuss the 10 Questions every small business owner needs to ask themselves. Each year you should pause and ask these questions to evaluate your business and if you are on track.  Don’t forget to grab the workbook below.

 

For the Full Show Notes Visit: Episode 47 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

GET YOUR FREE 10 Questions Every Small Business Owner Needs to Ask to Evaluate their Business - WORKBOOK

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

BONUS: Success Saturday - Positive Mindset vs Negative Thoughts
04:41
2017-12-24 00:33:21 UTC 04:41
BONUS: Success Saturday - Positive Mindset vs Negative Thoughts

 

Bonus Episode - Success Saturday

 

Today we discuss having a positive mindset vs allowing negative thoughts to drive how you think. 

 

Too often we think about what we don't want and not what we do want. 

 

Let's talk!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees,

Ep 46 – Q & A Do I Need an Employee Manual?
11:48
2017-12-24 00:33:21 UTC 11:48
Ep 46 – Q & A Do I Need an Employee Manual?

Episode 46 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A Do I Need an Employee Manual for my Business? 

Set Expectations with Your Team from Day 1

In today’s episode: We discuss why it is critical that every business with employees has an employee manual. Setting expectations and informing new team members on day 1 is very important.  

 

Get Manual Template 

 

For the Full Show Notes Visit: Episode 46 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 45 – Should you Hang Out with Your Employees After Work?
15:59
2017-12-24 00:33:21 UTC 15:59
Ep 45 – Should you Hang Out with Your Employees After Work?

Episode 45 – Should you Hang Out with Your Employees After Work?  

Today’s Topic:  Do You Own a Business or Just a Job?

Subtitle: How to Avoid the Perception of Favoritism

In today’s episode: We discuss the pros and cons of becoming friends with your employees. How the perception of favoritism will consume your other employees and what you can do about it.

 

For the Full Show Notes Visit: Episode 45 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Ep 44 - Do You Own a Business or Just a Job?
12:17
2017-12-24 00:33:21 UTC 12:17
Ep 44 - Do You Own a Business or Just a Job?

Episode 44 – The Local Small Business Coach Podcast

Today’s Topic:  Do You Own a Business or Just a Job?

 

In today’s episode: We discuss how most small businesses owners actually own a job and not a business. We will talk about how to tell which you have and what you need to do to go from Job to Business Owner

 

For the Full Show Notes Visit: Episode 44 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

 

WHO THIS PODCAST IS FOR:

local small business owners, mobile businesses, brick and mortar businesses, handymen, landscapers, pool cleaners, cleaning services, QSRs, restaurant owners, mechanics, plumbers, real estate agents, dog groomers, franchisees, tradesmen,  medical, dentist, insurance, & those looking to increase profits, boost sales, improve processes and develop stronger teams

~~~

 

Bonus Episode: Success Saturday - Which Road to Take
03:52
2017-12-24 00:33:21 UTC 03:52
Bonus Episode: Success Saturday - Which Road to Take

Quote: 

“Alice asked the Cheshire Cat, who was sitting in a tree, “What road do I take?” The cat asked, “Where do you want to go?” “I don’t know,” Alice answered. “Then,” said the cat, “it really doesn’t matter, does it?” 

― Lewis CarrollAlice's Adventures in Wonderland

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Ep 43 Q & A How Much Should I Budget for Advertising?
13:31
2017-12-24 00:33:21 UTC 13:31
Ep 43 Q & A How Much Should I Budget for Advertising?

Episode 43 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A How Much Should I Budget for Advertising?

In today’s episode: We discuss Tom’s question on how much he should budget for his advertising costs. The key is remember: Advertising is an Investment and Not an Expense. Plus we will discuss if you should do a percentage or flat amount.

 

For the Full Show Notes Visit: Episode 43 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 42 – What are Best Practices & Why You Need Them
13:08
2017-12-24 00:33:21 UTC 13:08
Ep 42 – What are Best Practices & Why You Need Them

Episode 42 – The Local Small Business Coach Podcast

Today’s Topic:  What are Best Practices & Why You Need Them 

In today’s episode: We discuss Best Practices and why they are critical to your small business’s success. Best Practices streamline our businesses and add to the bottom line.

 

For the Full Show Notes Visit: Episode 42 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 41 The 5 Pros / 5 Cons I Learned from Owning a Franchise
18:39
2017-12-24 00:33:21 UTC 18:39
Ep 41 The 5 Pros / 5 Cons I Learned from Owning a Franchise

Episode 41 – The Local Small Business Coach Podcast

Today’s Topic:  5 Pros & 5 Cons I Learned from Owning a Franchise

In today’s episode: We discuss 10 things I learned from owning a franchise. A franchise isn’t for everyone and today I share the pros and cons I found during my 5 years as a franchisee

 

For the Full Show Notes Visit: Episode 41 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Bonus Episode: Success Saturday - The Best Gift You Can Give
04:08
2017-12-24 00:33:21 UTC 04:08
Bonus Episode: Success Saturday - The Best Gift You Can Give

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 40 – Q & A How to Drive Sales During Seasonal Slow Months
14:28
2017-12-24 00:33:21 UTC 14:28
Ep 40 – Q & A How to Drive Sales During Seasonal Slow Months

Episode 40 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A How to Drive Sales During Seasonal Slow Months 

In today’s episode: We discuss how to increase your sales during your seasonal down time. The key is to have a plan. We will walk through 5 things you can do to help during these critical months.

 

For the Full Show Notes Visit: Episode 40 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 39 – Should You Share Your Financials with Your Employees?
18:06
2017-12-24 00:33:21 UTC 18:06
Ep 39 – Should You Share Your Financials with Your Employees?

Episode 39 – The Local Small Business Coach Podcast

Today’s Topic:  Should You Share Your Financials with Your Employees? 

In today’s episode: We discuss a debate that happens within the business world. Should you share your profits and sales with your employees? By the way, Sharing Your Financials with Your Employees Might Just Get you More Sales & Profits

 

For the Full Show Notes Visit: Episode 39 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 38 - Do You Need a College Degree to Run a Successful Business
20:59
2017-12-24 00:33:21 UTC 20:59
Ep 38 - Do You Need a College Degree to Run a Successful Business

Episode 38 – The Local Small Business Coach Podcast

Today’s Topic:  Do You Need a College Degree to Run a Successful Business

In today’s episode: We will discuss my thoughts on if you need a college degree to run a successful business. Does it give you a leg up on those that don’t? I’ll share my experiences and what I think it takes to be successful.

 

For the Full Show Notes Visit: Episode 38 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Bonus Episode: Success Saturday - Are You Suffering from a Lack of Inspiration?
04:15
2017-12-24 00:33:21 UTC 04:15
Bonus Episode: Success Saturday - Are You Suffering from a Lack of Inspiration?

Are you currently suffering from a lack of inspiration to do what you need to do? You are not alone. 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 37 Q & A: When Should I Hire an Assistant Manager
18:01
2017-12-24 00:33:21 UTC 18:01
Ep 37 Q & A: When Should I Hire an Assistant Manager

Episode 37 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A:  When Should I Hire an Assistant Manager       

 

Use an Assistant Manager to Allow You to Work ON Your Business More!

 

In today’s episode: We have a question about when is the right time to hire an assistant manager or shift leader. We will walk through the questions to ask. But we also discuss the importance of having a set of duties for this new positions.

 

For the Full Show Notes Visit: Episode 37 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 36 – How Lack of Communication Can Kill Your Business
19:29
2017-12-24 00:33:21 UTC 19:29
Ep 36 – How Lack of Communication Can Kill Your Business

Episode 36 – The Local Small Business Coach Podcast

Today’s Topic:  How Lack of Communication Can Kill Your Business     

 

My Rant on Power Communication from Business Owner to Business Owner

 

In today’s episode: We discuss how the lack of communication can kill your small business. I begin with a rant of how 4 local small businesses might lose my business due to making me look like a fool with my client by their lack of communication.

 

For the Full Show Notes Visit: Episode 36 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 35 - What You Can Learn from Big Box Retailers & the Power of Add On Items
18:34
2017-12-24 00:33:21 UTC 18:34
Ep 35 - What You Can Learn from Big Box Retailers & the Power of Add On Items

Episode 35 – The Local Small Business Coach Podcast

Today’s Topic:  What You Can Learn from Big Box Retailers & the Power of Add On Items  

 

Easy Ways to Increase Your Dollar Average

 

In today’s episode: We discuss how big box retailers strategically place products in key locations in their store to drive additional sales. Otherwise known as “add on items”.  We will go over a few examples of how you can do the same in your brick and mortar business.

 

For the Full Show Notes Visit: Episode 35 - Local Small Business Coach Podcast

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Bonus Episode: Success Saturday - Your people are the key to your success!
02:20
2017-12-24 00:33:21 UTC 02:20
Bonus Episode: Success Saturday - Your people are the key to your success!

Bonus Episode: Success Saturday - Your people are  the key to your success!

 

Today we talk a few minutes about your employees and how they are the key to your success!

Ep 34 - Q & A Help! I Keep Losing Employees
11:52
2017-12-24 00:33:21 UTC 11:52
Ep 34 - Q & A Help! I Keep Losing Employees

Episode 34 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A Help! I Keep Losing Employees      

 

In today’s episode: We have question from a listener who is losing employees and wants to know how to figure out why and how to change it.

 

Shownotes:

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.  

Today we will wrap up our week of employee turnover episodes. Now you are probably wondering what sparked this theme week in the first place. Well, actually, it was a question that I received last week from Jesse. When I was thinking about how to respond, I realized that the subject was much deeper then the answer I would give to the questions, so why not make it a theme week so we could cover the other key things every small business owner should know. 

If you haven’t had a chance yet, listen to episode 32 where we discussed 7 Reasons Your Turnover Might Be High and in episode 33 we discussed 4 Ways Turnover Costs You Thousands of Dollars a Year.  The reason I did these prior to today’s question, was I felt that they would give you a little background into why I am answering the question the way I am. Not to mention why I feel this topic is so important.

 

So how about we jump right in?  Jesse asks…

 

I’m hoping you can help me out. Over the past year I have had a hard time keeping employees. It seems that every time I hire someone they either quit or I end up firing them due to their poor attitude or the crappy way they do their job. This is getting frustrating and I’ve tried everything. Any thoughts on how I can fix this?    Jesse

 

Hey Jesse, thanks for the question. Hopefully you have actually listened to those last two episodes and you’ve already been getting a few ideas but let’s dive in a little deeper shall we?

 

First, I can only imagine how frustrated you are. It is a pain in the kester to have to keep hiring people. Even though I have hired thousands of people through the years, I still hate the process. I hate having to take time away from other things I’m working on to sit through interview after interview. Especially when I usually know 5 minutes into the interview, that I’m not going to be hiring them.

But, I did learn early on that it was a necessary evil.  Every time I hired someone for the wrong reasons, I always paid the price. So even while I hate it, I make sure to do it right so I don’t have to do it again soon.

But let me step back first.

If your employee turnover is as bad as you say it is, odds are you have a few areas you will want to take a look at. From the way you ask the question a few things come to mind immediately.

The first, was what we were just discussing. Are you just hiring anyone or are you putting the time in upfront to find the right people? What is your interviewing process looking like? Are you asking questions that matter? Are you having them tell you about past experiences vs just giving you an answer that sounds good? Are you asking questions about customer service? 

Once you hire them, are you throwing them to the wolves or do you have a true onboarding process? Experience has shown that if we show that we don’t care about them in those first weeks, we have already set the tone with them that we won’t care about them later so why should they care about you?

Since you mentioned that they had that type of attitude, I think there might be opportunity in your onboarding.

However, there is another reason employees just don’t care. How are they treated day in and day out. Jesse, I don’t mean to come across harsh but I’m going to for a few minutes.  You need to look in the mirror first. Why are these people not connecting to you and your mission?  Just like we’ve talked about in prior episodes, when you respect your leader and you love working for them, you bend over backwards to make them proud. When you don’t have that respect for them, you just don’t give a crap.

How are you speaking to them? Are you listening to ideas and questions? Do you check in with them and ask how they are doing. Oh, and act like you mean it? Or do you just see them as a revolving door so why care about them?

 

I firmly believe that how you treat people is the #1 key to reducing your turnover.

Think about it. If you hire a great person and you don’t care about them, they will eventually not care. However, even a poor hire will bend over backwards to do well or at least as good as they can for someone they like and respect.  Treating people well will actually offset a lot of other poor practices.  So it is critical that you do a “self-check” first. You need to figure out how much of this turnover is coming from your employees “firing” you.

 

As part of this self-check, I want you also look at how you are doing with your accountability. Now, I’m not talking about your firing process. Sounds like you are letting people go as much as they are quitting.  What I’m talking about is setting expectations and then giving them the tools to accomplish those expectations.  When I would investigate problem turnover stores, I often found that while the store manager would tell me how they had no problem firing folks they rarely could tell me the process for communicating the job expectations and the vast majority of the time, they were poorly executing the mandatory training programs. 

Jesse, I challenge you to revisit your processes and see if they are being executed correctly but both you and any shift leaders you might have.

Sometimes we have shift leaders or managers that we put in charge of this and just don’t follow up to ensure it is done correctly. So you will want to look at all avenues.

 

Now, for any of you that are struggling with high turnover, I would look at these 3 key areas we just discussed.

  • Your hiring process and the types of folks you are hiring
  • How you are treating your people
  • How you are training and setting expectations

While there are many other things you can dive into, these three areas will address about 80% of your problem. Tackle these, and I think you will see huge improvement.

Later you can keep dialing it down deeper.

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 34 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Ep 33 - 4 Ways Turnover Costs You Thousands of Dollars a Year
13:20
2017-12-24 00:33:21 UTC 13:20
Ep 33 - 4 Ways Turnover Costs You Thousands of Dollars a Year

Episode 33 – The Local Small Business Coach Podcast

Today’s Topic:  4 Ways Turnover Costs You Thousands of Dollars a Year      

 

In today’s episode: We will walk through the 4 ways that turnover is impacting your sales but also your profits and how you can stop the bleeding.

 

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.  

Today we are going to play off our last episode where we discussed 7 reasons your turnover might be high. You might recall that we went over the most common reasons your employees or team members might quit or end up getting fired.

In this episode, I really want to discuss, why it is critical that you continually pay attention to your turnover and why you need to keep it as low as possible.

What a lot of business owners don’t realize is, high turnover actually can cost them thousands of dollars in lost sales and profits!

Let’s take a look at a few of the major areas high turnover hurts your local small business. Or for that matter, anybody’s business.

 

Let’s start with the most obvious and work our way up

 

  1. Cost of Hiring

When you lose someone, you need to replace them. We all know that. But have you ever put pen to paper and thought about what it costs for you to hire a new person?  In order to do this, you need go back to something we discussed in the past and that is the cost of your time. If you time is worth $50 an hour for example and you have spend 5 hours on interviews and the hiring process, then you are already at $250. But that isn’t all. Take it to the next level.

What could you accomplish in those same 5 hours? How much in sales are lost due to you not working on money generating activities?  For example, if you spent 5 hours on marketing, what would that return on investment be?

Now, you need to avoid the trap many folks fall into. They realize they don’t have 5 hours to hire the right person so they shave that down to an hour. The problem with this is, you are back in the vicious cycle of turnover as you might recall the #1 reason for high turnover is bad hires. So you MUST avoid trying to cut corners on your hiring.

If it takes you 5 hours to find the right person, then this cost will pay back in dividends down the road due to reducing the turnover problem. But more on that shortly.

 

  1. Cost of Onboarding & Training

Now, once you have hires these new folks, the next major expense you will have is your onboarding and training of them. Now you have time dedicated to their orientation, onboarding and training. You have the cost of another employee being pulled off what they would normally be doing so they can train the new person.

Depending on your set up, you also have costs in training materials, uniforms, tools, etc. While sometimes you can reuse, for some of you and for items, you are starting over with each person.

Don’t forget, you also have an employee who is working at 10% compacity when they start. While they do grow each and every day you still have losses as they get up to speed. Which brings us to our next item.

 

  1. Cost of Poor Customer Service

This one has two angles. First, let’s continue down the path of the new employee. Since they aren’t fully up to speed on their training or ability to help folks, you are losing sales due to them not being able to help as many folks as a fully functioning employee, nor are they at the level of doing add on sales or full packages.  While they might give excellent service, it is normally at a much slower rate than you need. But the good news is, this gap should close quickly as they grow.

However, I want you to look at this cost of high turnover a little differently. Where you really have a high turnover cost in poor customer service is actually prior to the turnover. Think about it, many of the reasons we have turn over are due to negative reasons. Poor hiring, poor training, poor attitudes, lack of caring and lack of leadership, often leads to people that don’t care. When people don’t care, they don’t give great customer service. When they give poor customer service, your sales go down. When sales go down so do profits. You can only imagine how many sales are lost due to employees with poor customer service. This alone can add up to thousands a year per employee.

 

  1. Cost of Not Caring or Not Knowing

And since we are talking about it, let’s go over why your profits go down. We just discussed how poor service costs you profits but think about all the other ways your profits suffer.

Do you think employees with poor attitudes or poorly trained are doing their jobs to the standards you expect? If you have a food business, do you think they really care if they put the right amount of cheese in that taco?  If I go back to my ice cream days for example, if an employee was doing huge scoops they were shooting the costs of goods up. But why would they do this? Either A) We never trained them to do it right in the first place or they just didn’t give a crap. Heck, they might even give away product to their family or friends?

These folks who are part of your future turnover are costing you tons of profits through their poor attitudes or poor job performance.

 

So those are the big 4 as I call them. Let’s recap real quick. You are loosing thousands of dollars in sales and profits due to..

  • The cost of hiring
  • The cost of training
  • The cost of poor service
  • The cost of not caring or not knowing

 

How do we come up with thousands of dollars?

 

To help give some meat to this, let’s take an example of just one employee.

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 33 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 32 – 7 Reasons Your Employee Turnover Might Be High
15:28
2017-12-24 00:33:21 UTC 15:28
Ep 32 – 7 Reasons Your Employee Turnover Might Be High

Episode 32 – The Local Small Business Coach Podcast

Today’s Topic:  7 Reasons Your Employee Turnover Might Be High      

 

In today’s episode: The loss of employees can be tough on your business. Constantly hiring and training new folks can be costly and time consuming. In this episode we walk through 7 reasons your employee turnover might be high.

 

Shownotes:

I want to dedicate this entire week’s worth of episodes to your employees or as I like to refer to them your team. Now you may have heard some places are no longer calling them employees but rather team members to help promote the whole team concept vs the individual contribution. Ultimately it is up to you if you want to refer to them as employees or team members, the important thing to remember is that you respect them and you take really good care of them. They will not be hurt by one name or the other but they will not accept being disrespected.

The reason this even became an issue in the first place, was to drive that “team” feeling as I mentioned. Then for some reason, the word “employee” became a negative term.  Folks felt they needed to be a cool kid and join the crowd with this new term.  To move away from the employee / boss combo vs the team / leader combo that seems more positive.

But as I mentioned, most folks don’t care if they are treated right. If they aren’t treated right, then they will leave. Which we will get into in a few moments. But ultimately, don’t get hung up on this. Go with what feels right. But like I said employee, team member and probably a few other ones that have been floating around are all fine. More likely you are going to hear me float in between the two words employee and team member. So don’t get hung up on it.

 

For today’s topic I want to discuss 7 Reasons Your Employee Turnover Might Be High.

I think we can all agree that employee turnover can kill you. Not only due to the time it takes to find the right person, but also the time it takes to train them and for them to learn the job. 

On our next episode, we will go into more detail on how turnover is costing you thousands of dollars each year, but for today, let’s take a look at 7 reasons why folks decide to leave you in the first place.

 

  1. You Hire the Wrong People

Too often we hire folks that fill a spot or a need and not necessarily the best qualified person.  I’ve hired thousands of people through the years and I can tell you, there are a lot of people that interview well but are nothing like the person that shows up to work. It takes time to spot the warning signs that might show up.

For example, if you are interviewing someone and they just roll their eyes or get annoyed at the interruptions that might happen, then how will they deal with the interruptions they are bound to get during the normal business day.

Now don’t get me wrong, I prefer interviews in a quiet setting but the reality is, many of you are doing these interviews in your lobby.

Also, ask questions that require more reality based answers vs theory. Everyone will tell you they are great with customers. They would be stupid not to. But have them tell you how they have dealt with folks in the past. Great customer service they have already given. If you hire kids for their first job, you can still talk about how they handle helping people. Do they help folks at school, at church, in clubs, at home?

And NEVER EVER EVER hire people because they fog up the mirror and you are desperate. You will pay the price in the long run.

We will do future shows on hiring but you get the idea.

 

  1. Lack of Training both at hire and ongoing

Do you hire people and throw them to the wolves? Or do you have an official onboarding process you use? Do your new folks go into a training program or mentorship to learn the job you hired them for? Or do you use the “sink or swim” method?

But training doesn’t stop with bringing them on board. Training means you have an ongoing program to help people get better at their job. When a new task is introduced, do you teach them the expectations and give them the tools to do it?  Do you know most people fail in their job due to lack of training or at least poor training?

Either they will quit due to being frustrated or you will fire them for doing their job poorly.

 

  1. Treat Them Poorly

This one is a no brainer. If you treat your people poorly, they will not stick around long

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 32 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Bonus Episode: Success Saturday: Finding Your Daily Motivation
04:27
2017-12-24 00:33:21 UTC 04:27
Bonus Episode: Success Saturday: Finding Your Daily Motivation

Bonus Episode 4: Success Saturday

Today’s Topic:  Finding that Daily Motivation   

 

In today’s episode: We talk a few moments about finding that daily motivation to keep going and chasing out dreams and success

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 31 Q & A: How Can an Introvert Drum Up Business?
16:18
2017-12-24 00:33:21 UTC 16:18
Ep 31 Q & A: How Can an Introvert Drum Up Business?

Episode 31 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A: How Can an Introvert Drum Up Business?    

 

In today’s episode: We discuss the various ways that an introvert must conduct business. While they don't go out and shakes hands and kiss babies, there are other things they can leverage to drum up business.

 

Shownotes:

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.  

Time for another question from one of you. Today’s question comes from Jason and his question is one that I can totally relate to. Since this is something I struggle with at times with as well.

 

Jason writes:

Tammy, do you happen to have any advice for an introvert? I know I need to get out there and talk to people to create more sales for my business, but I just can’t seem to do it. Do you have any pointers?  - Jason

 

Boy, do I feel you Jason! As a fellow introvert, I struggle with this every day.  The interesting thing is, I have fooled many people through the years. When I was at Home Depot, I was always part of those personality tests that everyone likes to give. People were always shocked that I flagged as an introvert as they would have sworn I was an extrovert.  I would actually get into debates with people. They would be confused by my ability to speak to my team or doing training events as meaning I must be an extrovert.

 

What most folks don’t realize is, introverts have the ability to speak to people about things they are passionate about. They can do this with one or many.  Normally these groups have already been formed or they are already a captured audience. What introverts don’t want to do is go out and seek new relationships.  If they had to go out and collect these people, it would never happen. But hey, if they were already there, that works.

 

Just know, that even if they must speak to a group, they will be dying inside but can pull it off as long as it is a topic they are passionate about like I mentioned.

But if you ask an introvert to just go up to random folks and start a conversation, we just can’t do it.  You would think it would be easy since we are good at one on one and it isn’t a group but trust me it isn’t.  We might stand there for 20 minutes trying to talk ourselves into it but in the end, we just walk away.

The extroverts out there,  are thinking “what is so hard”? Just talk to them. They don’t bite. But to us, they just might. LOL

 

Now, one would think this skill would give extroverts the leg up in business. I’m sure in some cases it does but believe it or not, some of the best business people out there, are introverts.  The key is to leverage what you are good at.  Recognize what your strengths are and how you can get the most out of it.

 

Jason, Extroverts might win the race when it comes to getting out there shaking hands and kissing babies, but as an introvert that isn’t in your wheel house. I’d like to tell you that you will never have to speak to another person but we both know that perfect world doesn’t exist. LOL  

 

Two things come to mind that I personally have used through the years.....

 

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 31 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 30 - What Are Loss Leaders and Why Your Small Business Needs Them
13:19
2017-12-24 00:33:21 UTC 13:19
Ep 30 - What Are Loss Leaders and Why Your Small Business Needs Them

Episode 30 – The Local Small Business Coach Podcast

Today’s Topic:  What Are Loss Leaders and Why Your Small Business Needs Them 

 

In today’s episode: We discuss what loss leaders are and how they can help you drive your sales and more importantly your profits!

 

Shownotes:

Let’s dive into today’s topic. – Loss Leaders.

 

Now, unless you come from a big box retailer, you might be wondering what the heck a loss leader is.  Basically, a lost leader is a product or service that you have that you know you will not make any money or at least a very little amount, but you know it is a gateway to additional products or service that will make great add on items or project completers.

For example, a home improvement store will sell drywall around cost but they are hoping you will get the drywall mud, tape and tools which typically has a much higher margin thus more profit.

You see this with the dollar menu at many fast food places. These items are not high margin but they are gateways to frequency and upgrades or add on items.

 

Each business needs to have a loss leader or two that they can use in a similar fashion.

Your loss leader can do one of the following:

  1. Drive traffic to your business since you will be the best price the best in town
  2. Be a Project Starter that you can pile on top of
  3. Increase frequency of use

Let’s take a look at each and what might work for you and your business.

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 30 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 29 - Think Like a Leader Not a Manager
20:58
2017-12-24 00:33:21 UTC 20:58
Ep 29 - Think Like a Leader Not a Manager

Episode 29 – The Local Small Business Coach Podcast

Today’s Topic:  Think Like a Leader Not a Manager 

 

In today’s episode: We discuss the differences between leaders and managers. Too often these roles get confused. Those with successful teams understand that the importance of being a leader and leading their teams and only managing the tasks.

 

Shownotes:

 

You don’t manage people; you manage things. You Lead People -  Admiral Grace Hooper

 

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.  

 

Today we are going to discuss something that is near and dear to my heart. Something that I feel is critical to your business’s success.  And this is a subject that I think so many people get wrong, not only in small business but in any business. I have watched many leaders through the years not under the difference between being a manager and being a leader.

 

There is a quote that sums up what you need to remember:

You don’t manage people; you manage things. You Lead People -  Admiral Grace Hooper

 

As I mentioned, I’ve seen many people that assume they are the same thing. That a manager is a leader and a leader is a manager. The reality is, they are completely hats that a business person will wear.  As a local small business owner, these are two roles you will want to make sure that you fully understand.  Let’s take a closure look shall we?

 

When to Wear the Manager Hat

The manager hat comes easy for everyone. After all, most of what we do, will fall under this umbrella.  When we are working on our marketing we are wearing our manager hat. When we are doing the actual tasks of the business we are wearing our manager hat. When we are working on our numbers or ordering inventory, we are wearing our manager hat.  When we are doing our bookkeeping or invoicing, we are wearing our manager hat. You get the idea. Whenever you are working on any task within your business, you are wearing your manager hat.  

 

When to Wear the Leadership Hat

Now, let’s look at the leadership hat, typically it will involve your interaction with your people.  However, the leadership hat is more than this, which we will discuss in a few minutes.  When we think of leaders, we think of people that inspire, people that provide direction and people that fire us up and motivate us.

You are wearing your leadership hat when you are speaking to your employees. Think about it, you are trying to inspire them to give great customer service, to have the best store or maybe the best company. You are providing them the expectations and more importantly the “why”.

Another aspect of leadership has to do with your role in the community and with your peers.  You are wearing your leadership hat when you setting the example with other business owners and with how your community will view you and your company.  Your company’s brand and reputation is all about the leadership you provide it. So it is important to recognize that even one person local small businesses have a need to understand when they are wearing their manager hat vs their leadership hat just as much as a brick and mortar or any other team business.

 

Why Do These Terms Get Confused?

What causes folks to confuse the manager hat and the leadership hat, is how we use the word manager. Think about it, we have store managers, assistant managers, department managers & office managers.  We use the word manager over and over when we discuss who leads our teams.

When your employees go home at night, they talk about their “manager” not their leader. But the ironic thing is, they are actually discussing what type of “leadership” they had that day from their manager.

An example might be: “Today my manager yelled at me to clean the lobby”.  Yes, the manager was discussing a “task” if it were, but the what the employee was upset about was how this person provided “leadership”.  If they were asked to clean the lobby and explained why it was needed, the odds are it would not have been dinner conversation that day.

 

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 29 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Bonus Episode: Success Saturday - Build Your Own Dream
03:24
2017-12-24 00:33:21 UTC 03:24
Bonus Episode: Success Saturday - Build Your Own Dream

Bonus Episode: Success Saturday - Build Your Own Dream

Stop Building Other People's Dreams and Build Your Own

 

Today we discuss why you need to build your own dream and stop building someone else's dream. 

 

HELPFUL LINKS

 

Podcast Website: LocalSmallBusinessCoach.com

 

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

 

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

 

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 28 – Q & A – Any Advice on How to Save My Business from Failing?
17:06
2017-12-24 00:33:21 UTC 17:06
Ep 28 – Q & A – Any Advice on How to Save My Business from Failing?

 

Episode 28 – The Local Small Business Coach Podcast

Today’s Topic:  Q & A – Any Advice on How to Save My Business from Failing?

 

In today’s episode: We take a question from Tina who's business is starting to fail due to a competitor who opened and she can't seem to get back to where her business was in the past.

 

Shownotes:

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.  

If you are here in the states, I hope you had a great Thanksgiving. Even if it was just a day off for you, I hope you enjoyed it.

Guess what today is? Yep, it is time for our weekly question.  When I shared my business failure back in episode 24 it was a difficult thing to admit to myself, not to mention to share with you folks. But ultimately, I knew if I could help just one person with their situation, then it would be worth it.

While it has only been a week or so, the feedback has been positive and I hope the episode will continue to help others.  I’m sure we will continue to dissect the learnings in the future. With that said, I thought I thought I would pick a question that came in from someone fighting that struggle today. 

 

I want to thank you for sharing your story about your failed business. I am currently going through this very thing now. I feel like I work 24/7 and can't seem to get out of a hole that I have put myself in. When I started my business several years ago, I was growing each year and making a decent amount of money. Unfortunately, a competitor opened a couple of years ago and I haven’t been able to recover. My business has been down 30% from previous years and I'm afraid that I will not be able to hold on much longer. Should I just call it a day and close up shop or should I continue to fight?  I just know I’m tired and I’m not even sure I have any fight left.  - Tina

 

Hey Tina, I can only imagine what you are feeling. I remember those same feelings. During my last year, I felt so drained and second guessed myself and my decisions all the time. However, even though I was on the fence about if I could make it or not, the one thing I didn’t do is give up. I knew I would go down swinging. Even when I thought I didn’t have any fight left, I knew I had employees and customers counting on me. This provided me the energy needed to keep pushing.

 

You didn’t mention what type of business you have so I’m going to be a little more generic but my thoughts should still work.

 

Let’s tackle what seems to be your biggest hurdle, the competitor that has chipped away your business.  Thirty percent is a hefty drop, not going to lie. But I’m curious if it has been a steady 30% loss from the beginning or if it was higher at one point? If it was higher at one point then we at least know you are headed in the right direction and we could focus on how to move that needle even more. However, if it has been a steady 30% or even worse, still sliding, then there might be some bigger issues than just your competitor.

Let’s take a look at that angle first, shall we?

If your business keeps sliding, then your competitors have figured out a better mouse trap. Maybe their products are better or their services. For some reason, they are hitting your customer’s needs better than you are.

Tina, your mission if you are willing to fight longer, is to find out what they are doing better than you.  First and foremost, look at two key things: Customer Service & Quality.  Why these two? Because, people will pay more if they are getting excellent customer service and great quality. Don’t assume it is price. It might be these items.

I’ve seen many folks falsely believe it is price, so they lowered their prices to combat. Since the core issue had nothing to do with price, it actually just compounded the problem. So now, not only were they were losing customers due to customer service and / or quality, they pushed their sales even lower by dropping their prices. I’m not sure if you did this or not but if you did, then don’t worry, you can always fix that later. But first, you need to focus on how you can stand out from this competitor those two key issues: Service and Quality.

 

One thing I’ve learned about new competition opening, is that you always have the initial dip in sales due to what I call the looky loo syndrome. People are always excited by what is new and shiny. They will always give it a try. Whether they stay or not, is up to you and that competitor.

When I was with Home Depot, we knew that we would have an initial drop in business, but if we continued to offer great service and showed why they loved us in the first place, they would come back “home” if you will. Even better would be if that competitor stumbled.

Fast forward to when the competition opened with my ice cream store. This time it was a yogurt place. I told the kids that worked for me to focus on the experience our customers had and keep the quality of our product high. Folks would miss us and come back. Sure enough, after losing the initial 40% we crept back up and within two years we were back to where we were when they opened.

 

Now this brings us to the second situation you might be in.

Hopefully you are crawling your way back. The problem might be, it isn’t fast enough which is why you feel like you might not make it.  So the question becomes, how can you speed it up?

I still recommend that you make sure your customer service and quality are top notched. If not, put a plan together to make this a top priority. Then you will need to figure out how to get the word out in the community. Unfortunately, your most powerful ally in this will be word of mouth from your customers. If you can get them sharing their experiences on Facebook. If you can get your customers to do some reviews for you or testimonials, even better. Anything you can get add to your website or any other websites will help. Yelp, Google, etc will all help when folks are investigating why you.

The next thing you need to do it find out if they have a product or service that makes them the ideal go to vs you. Have they figured out something special or that you were missing in your mix that this competitor is now providing?

If you haven’t already, you need to study this competitor. Ask around, what are people liking. Look online, what are people saying? Even if these folks are awesome, you need to get to their level in your customer’s mind.

 

Tina, your question wasn’t really about your competitor but more about your business that is failing. But hopefully you can see, part of your problem is your competition. If you decide to hang on and fight, then you will need to address how you will continue to recover from this competitor opening.

So I guess the next question becomes, should you keep fighting or should you call it a day?

I’m always a champion of the underdog so my first thought is to keep pushing. But the reality is, that isn’t always the best option. I know when I look back on my situation, I realized I should have ended mine a year or two sooner. If I was honest with myself, I got hung up on getting back my lost sales but the problem was, even if I did, it still was not enough to create a living.

My question then becomes, if you could get back to your old sales and profits, is it enough to make a solid living? If so, then at least you know you are working towards having a business worth having. However, if you were barely surviving before the competitor, then I think you already know your answer.

I found I knew deep down what I should do, yet kept thinking the outcome was going to be different this time, even though that was more in my heart vs my mind.

What you will want to do is put pen to paper and analyze what you need in sales and in profit to keep the business going. You also need to identify what the timeline you are looking at to achieve it. If it is going to take you 3 years to get to this point yet you only have the financial resources to last another year, then staying in business might not be the best plan of action. Now if you can find other ways to remain financially stable while you rebuild, then it might be worth riding it out.

Tina, I wish it was a simple answer but it rarely is when it comes to a business’s survival.  I’ll tell you what, I’m going to reach out to you so we can discuss in more detail and see if maybe we can brainstorm a few ideas.  I appreciate you being open and honest and sharing this painful time in your business. I know first hand how difficult it is to reach out and actually admit you are facing this difficult time.

 

My message for anyone out there who might be in a similar situation is to try and take a step back, pull out any emotion you might be feeling, which by the way I know is easier said than done, and spend an hour or two with a clear logical mind and crunch the numbers. Not just your sales and profit but expenses and costs. What would you need to tweak, to change, to right the ship?  After you spend that first hour, spend a few more to develop a gameplan.

When you have laid out the plan, you need to determine if the business is worth saving.  If it isn’t, then make plans on shutting it down or possibly selling it to someone. There is probably something there that someone else might see as the seed to start their business or an existing business looking to expand.

Now, if after laying out the plan you realize that you are fired up and can see the light at the end of the tunnel then I say go for it! However, have some check in points along the way. Some milestones to see if you are on track. You need to have some exit points that make sense if you aren’t.

Don’t get me wrong, I want you to believe in your heart you will make it, however, I also want your feet securely grounded in reality.

 

Well, that wraps up another Q & A. Don’t forget that if you have a question you would like me to answer, shoot me either an email at tammy@localsmallbusinesscoach.com or head to the website LocalSmallBusinessCoach.com and leave your question via the speakpipe button.  Please know that I get back with everyone, regardless if I use the question on the podcast or not.

 

So until next time, remember, if you like what we are taking about, then make sure to subscribe to the podcast so you don’t miss an episode, if you love the podcast and what we are talking about, then please leave a 5 star review so other local small business owners know this is a podcast that they can’t miss.

 

Meanwhile, I wish you the best in your business and remember: Great Customer Service, coupled with Great business practices will set you on the path to Great Profits!

Bye for now…..

Ep 27 - 5 Ways Your Local Small Business is Growing or Dying
10:35
2017-12-24 00:33:21 UTC 10:35
Ep 27 - 5 Ways Your Local Small Business is Growing or Dying

Episode 27 – The Local Small Business Coach Podcast

Today’s Topic: Is Your Local Small Business Growing or Dying?   

 

In today’s episode: We discuss why you want to identify if your local small business is in a dying stage or a growing stage. We walk you through the 5 things to look for in both stages

 

Shownotes:

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.  

Hopefully your week is going strong with lot of business. I also hope that after our last episode you have been putting some thoughts into what you want your 2017 business goals to be.  So, have you set those target sales and profit goals for next year? Which processes you will improve and what are your plans to develop your team?  Don’t forget, you have one more month to finalize those goals. Don’t procrastinate, do it now. 

 

Not only is this time of the year a great time to think about your goals for the new year, but it is also a great time to analyze your small business and ask a very important question:

Is Your Local Small Business in a Growing or Dying Stage?

 

I’m going to assume that some of you had an immediate answer pop in your head. Maybe your business has been going bonkers so you know your business is in the growing stage. Perhaps you’ve been losing customers and sales have been sliding so you are facing a dying business.

 

For the rest of you, I’m going to wager that you are landing somewhere in the middle. Neither dying nor growing. The problem is, you can’t be stagnant. While it might be very subtle, you are headed in one direction or the other. You challenge is, you must identify which way you are headed.

 

Let’s take a closer look at the signs you should look for.

 

If your business is starting to die, you are going to see these 5 warning signs:

 

  1. Word of mouth for your business is not positive. You are seeing some negative online reviews or maybe your customer complaints are higher than normal. Folks are sharing with family, friends and neighbors that they should use or go to other businesses.
  2. Sales are flat or dipping – If your year over year sales are flat or sliding backwards, then this is an obvious sign. While flat sales still might be good sales, there is no growth going on, unless of course profits are up. Don’t get a false feeling of growing business if your sales are strong yet are same as the month or year prior. This is an early warning sign that is often missed.
  3. Lack of Innovation or New Ideas – When you started your business you had a lot of great ideas going on. You were probably trying stuff to see what worked and what didn’t. You listened to new idea. Over time, a business can stop creating new ideas thinking that what they do is good enough. Problem is, this just isn’t true. There is a reason that Nike has a new line of shoes each year, why Coke & Pepsi still put out new flavors or takes on their sodas. They know they must always be looking for the next big thing.
  4. Morale is low – Not just yours but more importantly your people. Remember, your team is the first line of contact for your customers. If your team is negative and unhappy, your customers will feel it. And no one likes to shop or use a business that is depressing and just not fun to visit.
  5. Poor Cash Flow – Believe it or not, there are businesses with great sales yet they are poor at the end of the month. Just like a doctor who makes $200,000 can still be broke, so can a $200,000 business. It is only a matter of time before something can happen and poof, it is all over. Just like that doctor who can go bankrupt even though they have a great income, so can a business with great sales.

 

 

Now that we know what to look for to identify if you are in a dying stage, let’s take a look at 5 ways a business in a growing phase has going on and how you can go from dying to growing!

 

  1. Growing businesses are trying new things. They are trying new products or services. They are adding on related items to not only grow sales but profits as well. Maybe they are trying new ways to market their brand. They might be stepping out of their comfort zone and trying social media.

 

  1. Encourage your team members to share their thoughts, their ideas. Ask them what they think the customers are wanting or asking for. Let’s face it, they are the ones that are belly to belly with the customers and they are experiencing it every day.

When I worked at Home Depot, the founding father, Bernie Marcus, was a master of this. Every store visit he would break away and just talk to the customers. He would not only find out things about that particular store, he was also looking for trends from store to store, market to market. It was fascinating to find out the things he pick up from this exercise he did from day one and long after he left as our CEO.

 

  1. Hire talent that “isn’t like you”. One of the worse things you can do is hire people that are just like you. Now, before you even say it, yes, you want passionate people that love customers. That’s not what I’m talking about. I’m talking about hiring people that have different experiences and perspectives. You want new ideas and different ways to look at things. You will be amazed at the ideas that come from fresh perspectives.

 

  1. Stay as debt free as possible. Control your cash flow. Grow at a pace that allows you to fund as you grow. Do not take on debt that you can’t repay quickly. Never trade debt for sales. Taking on $500 in a debt payments makes no sense if it doesn’t bring you way more in profit. Grow at a pace that you can bootstrap along the way and make sure you set aside a portion of your profits to reinvest in the business vs taking on this debt.

 

  1. Keep your customer service your #1 priority. Make sure that you take all feedback seriously. Especially any critical feedback. Your customers are trying to tell you something. React and show them you are listening. Make sure your team is on the same page. Talk about customer service during the interviews, talk about it during orientation, talk about it daily. Hold people accountable to it. Make it fun and enjoy. Remember, great customer service will be shared over and over with family, friends and neighbors. On Facebook and in the grocery store. Your customers will keep your business growing for you as long as you give them a reason too!

 

Ok, this is a shorter episode but I do want you to put some thought into where your business is today as you head into the new year. Then when you sit down to create those business goals, you can incorporate some of these ideas in so that you ensure that your business is continuing to grow. No one wants a dying business. So you must ensure that you are pushing forward these growth tactics we discussed.  

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 27 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 26 - Time to Start Planning Next Years Business Goals for Your Small Business
16:15
2017-12-24 00:33:21 UTC 16:15
Ep 26 - Time to Start Planning Next Years Business Goals for Your Small Business

Episode 26 – The Local Small Business Coach Podcast

Today’s Topic: Time to Start Planning Next Years Business Goals for Your Small Business 

 

 

In today’s episode: We discuss why it is critical for you to set your business goals for next year. You don't want to risk not growing your business by doing what you have been doing. You want to push yourself to improve and grow.

 

Shownotes:

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.  

Today we are going to discuss why it is important that you start to plan your 2017 goals now if you haven’t already.

I’m sure you have thought on and off about what you hope to do next year. They typically come in flashes. For example, maybe you are paying bills and tell yourself that you need to increase you profits the next year. Maybe even going as far as thinking of a specific number.

Maybe you mumble to yourself during the summer months how next year you really do need to hire some help much earlier next time.  Or maybe you thought about some new products or services you would introduce in the coming year?

Best case scenario you have been capturing these thoughts along the way. Maybe in a notebook or an ap in your phone. This way you can easily reference them for the exercise I will challenge you with today.

 

So before we dive into what you should capture, let’s take a few minutes and discuss why you want to start in November and why it is critical to your local small business’s success next year.

 

Businesses that do not carve out a plan for the new year, tend to get the same year repeated over and over. 

 

While the calendar flips over to a new year, it might as well just be flipping to a new month only. When you do what you did last month, you will get what you got last month. And the month before that and the month before that. Anyone that doesn’t plan out 2017 will get 2016 repeated.

 

Now, that might be good for you and perfectly ok. Maybe you had a banner year and you think you will get the same thing. Then again, maybe you won’t. Without a plan, you are taking a big risk.

 

The world is full of people that keep reliving the same year over and over. Both personally and professionally.  I have a sense you are the type that wants more than that. You are the type that wants to take your business next year to the next level. You want better sales, more profit and a smoother running business.

 

You do this by having a plan. A plan that you want to put together now.

Why a month early? This allows you the time to put into place anything you need to hit the ground running on January 1st. 

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

 

CLICK TO GET THE NEW YEAR GOAL WORKSHEET

 

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 26 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Bonus Episode: Success Saturday: Don't Compare Yourself to Others
03:12
2017-12-24 00:33:21 UTC 03:12
Bonus Episode: Success Saturday: Don't Compare Yourself to Others

Bonus Episode / Success Saturday – The Local Small Business Coach Podcast

Today’s Topic: Don't Compare Yourself to Others

 

Shownotes:

Hey Local Small Business Owners, welcome to our Success Saturday Bonus Quickie Episode.

 

Today we will discuss why you need to use other's Success for Motivation, not to Diminish Your Own Success

 

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 25 Q & A: Frustrated By Lack of Sales in Pool Cleaning Business
15:58
2017-12-24 00:33:21 UTC 15:58
Ep 25 Q & A: Frustrated By Lack of Sales in Pool Cleaning Business

Episode 25 – The Local Small Business Coach Podcast

 

Today’s Topic: Q & A: Frustrated By Lack of Sales in Pool Cleaning Business  

 

In today’s episode: Matt’s Asks: I started a pool cleaning business back in June. I have been doing this full time and have been struggling to cross $1500/month. This month it looks like I will cross $2000 (if I’m lucky).  I am getting frustrated and wondering if I made the right decision. Do you have any thoughts on what I can do?   Matt

 

Shownotes:

Let’s dive right in. Today, we have a question from a relatively new local small business owner, Matt. Let me read his question so we can discuss his situation

 

Matt’s Asks:

I started a pool cleaning business back in June. I have been doing this full time and have been struggling to cross $1500/month. This month it looks like I will cross $2000 (if I’m lucky).  I am getting frustrated and wondering if I made the right decision. Do you have any thoughts on what I can do?   Matt

 

Hey Matt, you don’t mention if these number are profit or sales. The way you have written the question, I’m going to assume that you are giving us sales numbers.

 

You are still doing pretty good for how long you have been doing this. So don’t get discouraged. I know when you started the business you had a target goal in mind and if you are an over achiever like I am, then you thought you would have achieved those targets already.  And you will, but you probably need to tweak a few things to get there.

 

Let’s take a look at some things that might help.

 

My first thought is, Where is your business coming from now?

Are these customers that are one and done? Are they family and friends? Are you using any types of advertising?  How are you marketing you and your business?

 

When it comes to your current customers. How many are reoccurring accounts? One of the nice things about having a pool cleaning business is, it is one of those local businesses that are built on the recurring business model. Similar to landscapers, cleaning services, pet grooming and nails, the money is made in the repeat business as you know.

 

Let’s say you charge $100 a month during the summer months since you might have to swing by weekly and the other months you drop to $50 since you do less frequently. Assuming 5 months at the $100 and 7 months at the $50 a potential client is worth $850 a year.  If you can get 30 recurring clients, that has the potential of $25,500 or a $2,100 monthly average. But that is only 7 clients a week so there is a great opportunity for doubling this even if you do all the work yourself. If you could do 3 folks a day, 5 days a week you are now looking at that doubling of sales we discussed.

 

The real challenge becomes, how do you get these folks and how do cut down the turnover.  If you are losing clients, you need to ask yourself why. My experience has been, if your clients love you and the quality of the work you do and every time they go to use their pool is is ready to go, then they tend to keep their person as long as financially they can.

Granted, you will lose folks due to them selling their home. But

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 25 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 24 - How I Survived a Failed Business
17:20
2017-12-24 00:33:21 UTC 17:20
Ep 24 - How I Survived a Failed Business

Episode 24 – The Local Small Business Coach Podcast

 

Today’s Topic: How I Survived a Failed Business 

 

In today’s episode: I will share my small business failure. While I ran a successful business on one hand, it just wasn’t enough. We will talk about the lessons I learned and how I’ve turned my 2nd business into a success and soon my 3rd.

 

Shownotes:

Today I want to discuss something that impacts many of us. Maybe in your past, maybe in your future or maybe you are going through it right now. Let’s talk about Recovering from a Business Failure.

 

Now, I’m going to be honest with you. This not going to be an easy podcast episode for me. While I have become passionate about the topic, it was not a fun experience when I went through it and it still stings. But I know that it is critical that we discuss this topic since I know that I am not alone and some of you are going through this right now. 

 

Please know that failure comes in many forms. For some of us, we had well ran businesses but they were the wrong business at the wrong time and then the financial crash took us out. Were any of you a victim of the recession we had? I know I fall into this group.

 

For others, maybe they made all the wrong decisions and they just bled losses and the business went under. Truth is, there are many reasons a business can fail. We actually covered many of these in Episode 21 where we discussed 25 Ways Local Small Businesses Fail.

 

Today, I want to focus on how you recover once you do go through a business failure. Specifically, I will share my journey.

 

If you are like me, you are someone that loves to succeed. You might even be a person that doesn’t do failure well. I know I don’t.  It crushes my heart, my spirit, my soul. I work so hard at succeeding that failure isn’t an option. So when I do fail at something, it crushes me.

 

Now, don’t get me wrong. I’m not perfect. Far from it. I make a lot of mistakes. But for some reason, I never equated mistakes as failures. Which is funny since a mistake is a mini failure. You just recover faster.

 

When I left my corporate job after 22 years to take over a local small business, there was no doubt in my mind that I would succeed. I looked at this business’s books, I saw a $48,000 loss but instead of running, is saw it as an easy fix for me to turn around. I was right. I did get it to a breakeven in one year. 

 

Now, I know what I would be thinking if I was you listening to this part of the story… what the heck were you thinking Tammy!?  I laugh now, but usually I just look in the mirror and shake my head. I was so caught up in how I could turn around the business, I failed to factor in what the heck was I going to do to then turn it into a livable income?

 

Here is the worse part. I left my successful job in November 2008 and took over the next week.  I remember sitting in a hotel at my training orientation for the franchise and watching the stock market tank.  My heart sinking as my entire savings to live off of while I get this business turned around was disappearing overnight. Later that year, my rental homes tanked right along with the stock market.

 

Six months later I no longer had a great salary, my stock was disappearing fast, my rentals were underwater and I had a business that was losing money and losing customers fast. My entire town was disappearing as folks walked away from their homes and left our small town. 

If I was smart, I would have ran for the hills and protected what little I had left. But noooo, for some reason I thought I would survive. I would succeed just like I always do.

 

For the next 5 years I struggled through the crash and two competitors opening up. Every time I would get back to even and making a great increase on my customer count and sales, the next hit would come.  Each year, just barely breaking even.

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 24 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 23 - You Have to Do the Work!
15:27
2017-12-24 00:33:21 UTC 15:27
Ep 23 - You Have to Do the Work!

Episode 23 – The Local Small Business Coach Podcast

 

Today’s Topic: You Have to Do the Work!

 

In today’s episode: We discuss a great conversation I had with a local small business owner and a frustration I have with folks who just will not do the work!.

 

Shownotes: 

I’m excited for today’s episode.  I had the best conversation today with a woman who is killing it in her cleaning business!

During our conversation, I was reminded of a topic that I’ve been meaning to do an episode on. And after our talk, I knew today was the day.

Her and her team showed up to clean our office and another agent and I told her how much we appreciated the job she was doing. We then asked if she was taking on any new clients since we are always looking for folks to recommend to our clients. She started to tell us about how busy she was and then she made the most profound statement that hit my topic today dead on.  

 

She said... “Anyone who says there are no jobs in this town doesn’t know how to work for it. I built this from nothing and if I can do it, they can too.”

 

Wow, how great was that? Without any prompting, she told all of us that we were the secret weapon to our own success.

 

When I started quizzing her on how she built her business, I was amazed. Other than some business cards, she has spent zero dollars on advertising. It has all been through word of mouth. She started with one client, then they recommended her to another and it snowballed. Now she has 17 monthly recurring customers, 4 commercial properties and many other winter visitors she watches their homes. She has 5 folks on her team and she works constantly.

 

When she gets a new client, she clearly lays out what they can expect and she prides herself on how thorough she is.  Then she works hard to deliver everything she promises.

She now has a waiting list of folks that would love to use her services.

She is always hustling and building her reputation. She isn’t afraid to tell a client that maybe they aren’t a right fit.  If they feel she is too intense for them, she let’s them know this is who she is and maybe she isn’t the right person for their home or office.

 

You might be wondering why she even started this cleaning businesses in the first place. She was at a crossroads and needed to either go back to work or find something else to do. The thought of earning $10 an hour and having a long drive didn’t interest her, so she looked at what she loved to do and this business was born.  She knew there was a lot more money to be made. She just needed to hustle and build it.

 

She told us that she only knows how to work hard. That her reputation was everything to her. She wanted folks to think of two words when they thought of her: Service and Pride. She wanted to make sure that she was known by the level of service she gave and the pride she took in her work. Let me tell you, I think that is exactly what her clients are getting.

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 23 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

BONUS: Success Saturday: Believe You Can!
04:25
2017-12-24 00:33:21 UTC 04:25
BONUS: Success Saturday: Believe You Can!

Bonus Episode – The Local Small Business Coach Podcast

Success Saturday: Believe You Can!

 

In today’s episode: We start our new Success Saturday episodes where we will dive in for a quick nugget on things that help us be successful in our small businesses 

 

Shownotes:

 

Hey everyone, it’s me, Tammy, so were you surprised that there was a bonus episode this week?  I know when the inspiration hit to do this episode, I was on the fence but decided why the heck not go for it. After all, life is about taking chances and tossing stuff at the wall to see what sticks.

 

I had this thought of doing a quick bonus episode each Saturday that was say anywhere between 2-5 minutes long and I would call Success Saturday.  Currently, I have a few ideas I’m kicking around with what these episodes will contain but I don’t want to commit quite yet so who knows what will strike me each week or if they will even last.

Heck, I don’t even know if I will even do show notes. So we will see.

 

So what created this inspiration for a bonus episode? As I’ve mentioned, I’m a podcast junkie and I really like when folks pop in with a quickie if you will.  Drop a little nugget for me to contemplate. So I started to wonder if I could do the same for you guys. I’m sure some episodes will be hits, some might be misses but I’ll never know if I don’t at least try.

 

Think about it, isn’t part of our job as small business owners to try new things and see if they resonate with our customers or clients?  Think of this experiment as my way to find something you might like.

 

Today, I came across a quote that I thought I’d share and why it resonated with me. The quote was by Robert Anthony and it was this…

 

You can have anything you want if you are willing to give up the belief that you can't have it.  --Robert Anthony

 

After I read this, I’ thought about some of the stuff we have discussed in the past. How each of us can have anything we set our mind too.  Far to often we dream big yet with the same breath we tell ourselves there is no way we can pull it off.

 

The sad part is, we absolutely can if we set out minds to it. Think about how often you do this to yourself. 

 

For example, do you have a business that is currently doing say $40,000 yet you dream of having it do that $100,000 we are always talking about?  When you allow yourself to dream of that $100,000 do you think of all the ways you can get there or do you give up after a few minutes thinking there is no way you will ever get there?

 

Do you believe in your heart it isn’t a matter of maybe but when?

Or do you get frustrated each month and give up on the possibility?

I know it is easy to think it will never happen. It is easy to give up when you see no progress.

It is hard to keep pushing. It is hard to carve out the time needed to make a difference.

It is easy to give up. I don’t want you to give up.

 

I want you to believe in every fiber of your being that you are building something big. That you are building a seriously successful business.

That you are the CEO of a successful company that is growing each year.

 

I promise, if you see it clearly in your minds eye you will achieve it!

So as we wrap up our first Success Saturday, I want to leave you with only one thought

Just like a professional athlete, a successful business person is working each day to improve their craft to achieve that success.  A professional athlete only sees winning as an option and so must you!

 

I hope you liked this quickie and I hope to see you on Monday for our normal episode.

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Bonuse Episode 1 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 22 – Q & A: Do Car Wraps Really Work?
15:43
2017-12-24 00:33:21 UTC 15:43
Ep 22 – Q & A: Do Car Wraps Really Work?

Episode 22 – The Local Small Business Coach Podcast

Today’s Topic: Ep 22 – Q & A: Do Car Wraps Really Work? 

 

In today’s episode: We take a question from Sully who wonders if it is worth the cost of a car wrap. Do you get a return on your investment?

 

Shownotes:

Today is Friday, so you know that means we will be taking one of your questions.  Don’t forget, that if you would like to ask a question and possibly have me answer it on the podcast, then head on over to the localsmallbuinsesscoach.com website to leave your question with the speakpipe button. Or just shoot it to me at tammy@localsmallbusinescoach.com.  Even if I don’t cover it on the podcast, I will always try and get back with you. So shoot those suckers to me.

 

With that said, let’s dive right in.

 

Today’s question comes from Sully,

 

I have a carpet cleaning business and I have been on the fence about getting my van covered with one of those car wraps. They aren’t cheap and I’m having a hard time justifying the cost. I know you mentioned that you had one and I’m curious if you think it is worth this high cost?

 

Hey Sully, have a case of sticker shock, do you? I don’t blame you. Those suckers aren’t cheap.   Had I been asked this question prior to 2010 I would have had the complete opposite answer than what I have for you today.  Back then, I would have seen the price and ran for the hills. Who in their right mind pays that much money when they can slap some magnets on for under $100?  But now after having seen the benefits first hand, I’m a huge fan.

 

For those of you that don’t know what a car/truck wrap is, you have probably seen one a thousand times. It is when you take your vehicle and completely cover it with your advertising. Normally you will have your logo on all 4 sides and maybe even the hood. You might include some pictures of what your business is about. Stuff like that. For example, when I had mine, not only did it say Baskin Robbins and my address and phone number, but I also had giant pictures of ice cream, shakes, cakes, etc.

 

Like I mentioned, I’m sure all of you have seen these on the highway or in your neighborhood. You can’t miss them as they really stand out and catch your eye.  Which is exactly why you want one! 

 

Sully, obviously, I am a fan, but let’s take a look at the pros and cons of having your vehicle wrapped.

 

Pros and Cons

 

First up, let’s talk about the Cons…

Here are the Cons:

 

The Cost – As we mentioned earlier, these puppies aren’t cheap and honestly, this is the #1 con to them. Now the cost does vary depending on what type of vehicle you wrap. The larger vehicles obviously have more surface area and take more vinyl wrapping material. But believe it or not, even smaller ones can cost more if they have a lot of cutting in and detail to work around.

So what exactly is this cost? You can be looking at anywhere between $1500 on up towards $5,000 for a large van or box truck. Obviously a van will be more than a smart car.

It will also depend if you have your own graphics or they have to create from scratch

 

Another con, You should hand wash or beware of certain car washes that might scratch or tear the wrap.  They can take a good beating but one scratch might lead to it starting to peel off

 

Let’s take a look at the Pros

Which by the way, far outweigh in my eyes, the cons

 

When done right, these puppies can last for years. The latest technology is saying 5-7 years. With some places saying almost 10 years. Since most of you will have work trucks, you might find that you are more in that 5 – 7 year range depending on how much abuse your vehicle takes.

 

The wrap actually will protect the original paint from UV, road debris, road salt and offer the paint protection from chips, nicks and scratches. So yes while a tear in the vinyl will be a con but the protection part is a pro

 

You can always peel it off later. Let’s say you decide to sell the vehicle or close the business for some reason or maybe change your graphics. You can always peel it off without damaging the paint usually. Since it is put on with heat, a little hit loosens the vinyl and it comes off.  When I closed my store, I obviously couldn’t keep driving around with ice cream all over my truck. I could have gone back to the place that put it on but I used a weekend to take it off myself. Not going to lie, it was a pain in the kester in some spots. Specifically on my roof and hood as the heat of Arizona and the heat of the engine baked it on a little more than on the sides that just peeled right off.

 

You are a driving billboard for your business. You will never have to worry that people will not see you or learn about your business. I would be sitting at stop lights and have that feeling that someone was staring at me. Sure enough, someone was looking at the ice cream on the sides. I can’t tell you how many people actually thought I had ice cream in my truck, that is how good the wrap was.  Heck, I had kids offering me free food at every fast food in exchange for ice cream.  You should have seen their faces when I told them it wasn’t their food to offer me for free.  One of the fun perks were the little kids that loved to point and smile. Even better, they would beg their parents to take them for some ice cream. Yahoo

 

Now, there is a con buried in this one. If you are one of those drivers that like to ride people’s butt, flip off people or yell at them, then I do not recommend you get a car wrap. You will kill your reputation in the community as people will know you are a butthead. Better that they don’t know that. LOL.  I’m pretty sure that isn’t what you would want to advertise. I was always thankful that I wasn’t one of these types of drivers.

Oh, another hidden con? There was no hiding. I went to our casino for a buffet once and the next day I had folks asking me if I had fun gambling. LOL  But, unless you part of the witness protection program, I’m sure you will be ok with this one.

 

Ok, So, what is The #1 Pro of doing a car wrap? Dollar for dollar it is the best money you can spend on advertising. Think about it. Let’s say you get a truck wrap for $3000 and it lasts on the low side of just 5 years. That means you are getting all of this great advertising for an average cost of only $50!  I challenge you to find any advertising for $50 that will help you get your brand out there like a wrap will!  If you get more than 5 years, that number just keeps going down!

 

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 22 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 21 – 25 Reasons Local Small Businesses Fail
27:32
2017-12-24 00:33:21 UTC 27:32
Ep 21 – 25 Reasons Local Small Businesses Fail

Episode 21 – The Local Small Business Coach Podcast

Today’s Topic: The 25 Reasons Local Small Businesses Fail

 

In today’s episode: We discuss the top reasons that local small business often fail. By knowing what causes small business failure, you can react quickly to get back on track

 

Shownotes:

Today we are going to take a look at 25 reasons that local small businesses fail.

First, I’d like to share a couple of statistics. Did you know that it is widely held and understood that 50% of small businesses will fail within 5 years and that 90% of small businesses will no longer exist in 10 years. That means that if true, 9 out of 10 of you will no longer be in business in the next 10 years.  That is crazy.

 

Did you start your local small business thinking would be a statistic? Heck no.  You went into it with high hopes and swearing that you would defy the odds.  My goal is to help you do that!

The best way to avoid failing is to know what the most common pitfalls, local small business owners make.

Now, before we dive in, we must acknowledge that many of you are probably falling victim to any number of these items right now. Our mission today is to recognize it and put a plan in place to right the ship.

Since we have a lot to cover, let’s dive right in. Oh, before we do, please know there is no rhyme or reason to the order

 

  1. Trying to Do It All

If your goal is to remain small and only do a few small jobs here or there, then this might not be an issue for you, however, for most of us, we want our business to grow large enough to not only pay our bills, but we also want it to produce enough profit to fund our future retirement.

In order to do that, odds are you will need help at some point to keep up with the additional business. Maybe it is to do the actual work, to help the customer or maybe it is to run your office management or bookkeeping or maybe someone to do your marketing.

When you are doing it all, then you are 100% guaranteed to start dropping some balls. Something will have to give.  Sure you might be able to hang on 7 – 8 years, but you are the highest risk at that 10-year mark. You hold on as long as possible until it becomes too much.

 

  1. Not Adjusting to the Changes in the Market

Over the course of any 10 years, the odds are strong that there will be lots of changes in the market place. Technology will change, attitudes will change, what people find to be important will change. Their wants and desires will change.

I’m reminded of this whenever I show homes. What was popular in the 70s is different than what was popular in the 90s. Heck, in my small town, most of the homes are 10 years old and folks already feel they hate what was so popular in 2006. 

Think about when the market shifted from a cash basis to credit and then debit. A business that didn’t take cards due to the hassle or cost, slowly saw business slide to those that did.

Maybe your business has a new technology that you have been fighting. I’m not saying there is an issue with old school, but when the market is screaming for something else, you have to make sure you aren’t making an emotional decision but rather a calculated one.

 

  1. Insufficient Capital / Financial Resources

Many small business owners are surviving job to job. Very similar to their counterparts with jobs living paycheck to paycheck. When you are taking every dime out of your company and not creating some cash reserves for emergencies or growth, you risk losing everything in a blink of an eye.

You also stunt your businesses growth as you don’t have the capital to grow. You can’t invest in marketing, in people or in equipment.

Another risk you have is, when the weather doesn’t cooperate. If your business is landscaping and you have not saved up for those leans months, then you will not have the financial resources to survive.

 

  1. Not Paying Taxes

When you transition from an employee to a business owner, one of the most shocking things is to discover that you are not required to put money away for your taxes and you now get the privilege of paying your full 15% social security tax. 

The problem is, when you have $1000 in your hand, the last thing you want to do is put half of it away for your taxes. So many don’t.

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 21 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 20 - The 3 Ways to Increase Your Local Small Business's Sales
20:56
2017-12-24 00:33:21 UTC 20:56
Ep 20 - The 3 Ways to Increase Your Local Small Business's Sales

Episode 20 – The Local Small Business Coach Podcast

Today We Discuss: The 3 Ways to Increase Your Local Small Business's Sales

 

In today’s episode: We discuss the 3 core ways that you can increase your small businesses sales. While there are a lot of action items, they all focus on one of these core areas. We will dive into what might be the best one for you and your business.

 

Shownotes:

There is a saying that Sales cures all. Basically it means that the more you do in sales, the more it hides the weaknesses in your business.  I would agree that additional sales help to cover your weaknesses, but I would disagree that it "cures all".  I'd argue that it actually makes your situation even worse. 

 

When you are swimming in sales, it gives you a false sense of security, that you will have enough sales to cover your costs and expenses. However, the wrong types of sales can actually have the reverse effect.

 

There are plenty of businesses that did millions in sales and still ended up closing their doors due to bleeding losses.  Remember, it isn’t just about the money coming in the door, but more about the money staying in the business after everything is paid.

You want sales that come with profits!

 

So why am I starting with this sales disclaimer? I want you to be methodical about what types of sales you go after. Selling $10,000 of goods or services that have no profit to them, will do you no good. You want a good mix of sales. You want to get customers through the door that will also provide both sales and profits.

 

So with that, let’s jump into the 3 ways to increase your sales.

 

I know your first thought is that there are more than 3 ways to drive more sales. You would be correct. However, if you were to look at all the various sales generating ideas, they typically fall into one of three buckets.

 

The reality is, there are only 3 ways to increase your sales. You can..

 

  1. A) Increase your customer count
  2. B) Increase your average ticket
  3. C) Increase your customer frequency

Let's take a closure look at all three.

 

**  For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 20 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 19 – Q & A: Dealing with Problem Employees in Your Local Small Business
16:49
2017-12-24 00:33:21 UTC 16:49
Ep 19 – Q & A: Dealing with Problem Employees in Your Local Small Business

Episode 19 – The Local Small Business Coach Podcast

Today We Discuss: Q & A Friday:  Dealing with Problem Employees in Your Local Small Business

 

In today’s episode: We answer a question from one of you! Tom is having issues with his team and needs to replace them but has no one to hire. What should he do?

 

Shownotes:

Tom has been having issues with several members of his team. Their performances have been subpar. And since their hiring market is tough, he has put up with it longer than he probably should have. He would prefer to fire them but is afraid he would be force to hire more poor people just to have enough people. He is wanting some advice on how to handle this situation.

Tom, I can guarantee you that you are not alone in this challenge. You actually have two different challenges – The first is your poor performers and the second is not having a great hiring pool. The important thing to remember is, NEVER, EVER hold on to poor performers just because you don’t have folks to replace them with.

The longer you hold on to poor performers, the more potential cancer you allow to grow within your organization.  So it is critical that you address these performance issues quickly.  Now, please know, this doesn’t necessarily mean to fire them. It means, address the performance issues.

If you have been documenting their performance and you have been coaching and retraining and there is absolutely no confusion on where they stand on their performance then sure, terminating their employment is probably the right course of action.

However, if you haven’t documented anything and you haven’t been coaching and retraining them, then don’t you think you owe it to them? 

Now, it will also boil down to what the issue is. If it is not performing tasks right, that is fixable. A really crappy attitude, not so much.  However, either way you need to sit down and go over what your concerns are and then document that conversation. Make sure there is no doubt in the employee’s mind what needs to change and what both of your commitments are to make that happen.

Arrange a training plan, assign them a mentor, outline clear next steps and expectations.  Part of your challenge is going to be, they will not believe you. Especially when you get a final warning. Why would they? If you have a pattern of holding on to poor performers or those with poor attitudes, why would they think it would change now?

You must draw that line in the sand and share with your entire team on the expectations and consequences going forward. You good employees need to know just as much that you doing something about it. They too will not believe you. You need to make them believers again.  Their attitudes have been suffering as well from having to deal with these bad apples.

When the time comes to make that final decision, do it! You must show that your words are more than words. That you will do all you can to help them succeed but you will also cut bait when they don’t perform their end of the bargain. 

I’m a big fan of looking in the mirror first as a leader. Look to see if the poor employees are due to something you can help control. For example, maybe that employee with a poor attitude is someone who use to do a great job for you but they lost their fire when they worked side by side with folks who dragged them down. This is the cancer we don’t want to spread.

 

Ok, so that is the crash course on dealing with your poor performers, now let’s discuss the 2nd part of your problem. A poor hiring pool.

The first question is, is this poor hiring pool a community wide problem or just for your business? The reason I ask is, you have to ask yourself if you a known on the community as a great place to work? Maybe your lack of qualified people is due to not being a desired place to be hired?

Now, let’s assume that it is a community wide problem.  They key thing to remember In tough hiring areas is to ALWAYS BE RECRUITING. If a great candidate shows up, hire them! You may never get the shot again. Then performance manage those that need to go. Even if those folks get better you now have a win/win.

You can’t afford to let good folks slip through.

 

** For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 19 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 18 - Why Your Small Business Needs a Sales Journal or Log
16:04
2017-12-24 00:33:21 UTC 16:04
Ep 18 - Why Your Small Business Needs a Sales Journal or Log

Episode 18 – The Local Small Business Coach Podcast

Today We Discuss: Why Your Small Business Needs a Sales Journal or Log

 

In today’s episode: We discuss how keeping a sales log / journal gives you powerful information to use increase your sales & profits each year by learning from the past.

 

Shownotes:

Now, let’s dive into today’s topic which is a huge game changer when implemented and used. With used being the key word. But, more on that shortly.

I am a big fan of having a daily sales log. Now, for those of you that aren’t familiar with a sales journal or log, it is basically about capturing key information that you can refer to in the future to better drive your profit and sales. It also can lead to better decisions on processes and people.

Since they hit all 4 of our key topics of profit, sales, process and people, it is a fantastic tool to have in your tool belt.

 

So, what types of information would be great for you to capture?

 

Sales – The most obvious thing you will want to capture is your sales. I recommend your daily sales and depending on your business, possibly even what items or services you sold.  This is last part is much easier on some brick and mortar businesses that have registers that capture sales by item.

Why is this important?  What better way to look back and know your sales pattern and your peaks and valleys? You gather information that shows trends by the day of the week as well as how your weeks and months play out. It is really fun to watch once you can stack each year on top of each other. I think you really see clear trends.

Which now leads into another great category to capture

 

Categories – For those of you that have certain services or categories that are critical to watch, tracking how these do can offer great insight into purchasing product and what you can expect in sales.  An example I’ll share from when I had my ice cream shop was the category of ice cream cakes. This was a big chunk of my business. It was very important for me to capture these sales so I knew what to plan for.

Which leads to another great thing to capture:

 

Unique situations – Since we are talking about this part of my business, one thing that I had to capture were any unique situations that happened. Now, unique can be something as basic as the impact of holidays or something that is important in your local community and it impacts your business, such as pioneer days, freedom days, graduations, chili cook offs, etc. We all have local events that could potentially have an impact on our business.

By the way, other things can impact or business but they don’t happen that often. But a year from now, you might not recall them happening. A great example of this might be repaving of your parking lot or a broken fire hydrant or road closures. 

Which leads to another common impact on our business.

 

Weather – Weather can have a huge impact on a lot of local small business owners. Think about what hurricanes, floods, etc. Now those are extremes, but any storm  - whether rain or snow will impact most folks business.  Especially if it wasn’t normal for the time of the year.  It could be a heat wave as well.

 

Holidays – Holidays will impact businesses differently. Some will flourish during these times and others will tank. You need to know by how much and see the trend. Here is why knowing you jump in sales in November just isn’t enough.

Let’s say you have tracked the last 2 years of sales for the Christmas season. Your business tends to jump 20% the past 2 years. Now, let’s assume you have been tweaking your business and now you are having your best year ever. You are actually up 20% in your business all year long.

Think about how much business could be missed if you didn’t plan on seeing a true 40% jump this coming holiday season? You have to plan for the 20% trend you already are on plus an additional 20% for your normal jump.  So if last year you did say $10,000 in business, you now much prepare for an additional $4,000 on top of that!  Having this information helps you be prepared for our next item

 

Better Hiring – Knowing what is coming allows you to not only plan for your inventory needs, it also allows you to prepare for your people needs. Do you need to hire more folks? Do you need to cut back your part time hours? If you see that last year your sales dipped for two weeks due to the street being repaired, then you know you probably don’t need to cut back your people needs during this same time this year.

 

Coupons & Ads – Finally, you want to capture the impact that any coupons or ads you run have on your business. What worked and what didn’t?

So as you can see, there are quite a few key things that impact your business and would be great to know the history. I can’t tell you how often I referred to my sales log to see how I could maximize my sales and profits.

 

** For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 18 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 17 - Walk Your Local Small Business Thru Your Customer's Eyes
17:11
2017-12-24 00:33:21 UTC 17:11
Ep 17 - Walk Your Local Small Business Thru Your Customer's Eyes

Episode 17 – The Local Small Business Coach Podcast

Today We Discuss: Walk Your Local Small Business Thru Your Customer's Eyes

 

In today’s episode: We discuss why it is critical that you walk your business through your customer’s eyes. You will be amazed at what you are telling your customers at any given moment.

 

Shownotes:

I was reminded of this critical step in the daily routine of any small business owner.  One that is often overlooked and it can be very damaging to your businesses sales and profits.  I knew at that moment that we needed to take some time to discuss it.

I decided to have lunch at a local fast food joint and when I got out of my truck, the first thing I saw was a trash can that was over flowing with old wrappers and soda cups. The ground littered with this trash.

At the front door was another trash can that was also overflowing and a stack of gross trays with ketchup oozing out the sides. Since I was planning on dining in, my first thought was, I sure hope the tables look better than the trash cans.  Later I would realize I was out of luck.

Tables were littered with trash, crumbs and drink stains. By the way, the tables weren’t alone, the chairs and floor looked like a bomb when off. Just like those confetti cannons. You’ve all experienced this before. You know, where you go table to table hoping one will be semi clean so you can sit down.

This is a huge pet peeve of mine. Nothing screams I don’t care about you as a customer more than this. It tells your customers that I don’t care that you sit and eat in crud.

It tells them that if I don’t care about my lobby, I probably don’t care about keeping my back line clean either and odds are my food prep areas.  It screams, I don’t care about you the customer.

 

When I had my place, I was a fanatic about this. Even in busy times, I knew it was critical to send the right message to my customers that I cared about the environment they and their children ate in.

But, please know, this conversation isn’t just about dining room lobbys. It is much greater than that.

A business lesson I learned at an early age was to walk each 8 ft section of my business through the eyes of a customer.  What do they see? Is the product fresh? Is it signed well? Does it answer the questions someone might have? Is it faced and cleaned?  Or are there torn packages, an inch of dust, no signs and no rhyme or reason to the placement of the product? Are the shelves blocked by freight?  You get the idea. Basically, what is the customer experience?

I want you to think about when you go personally go shopping or when you visit businesses with your family.  Let’s assume there are no employees and the business had to stand on it’s own. What do you find that frustrates you?

 

** For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 17 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 16 - Q &A: Help, I Need More Advertising! for my Local Small Business
23:29
2017-12-24 00:33:21 UTC 23:29
Ep 16 - Q &A: Help, I Need More Advertising! for my Local Small Business

Episode 16 – The Local Small Business Coach Podcast

Today We Discuss: Q &A: Help, I Need More Advertising!

 

In today’s episode: We discuss a Franchisee’s question on not getting enough advertising

Shownotes:

 

Today’s questions comes from Kristen.  Kristen asks…

Hey Tammy, I own a business that is part of a franchise. As part of my franchise agreement, I pay 5% of my sales into the company advertising pool. The problem is, it seems all the money goes into the bigger cities and none of it is used at my local level. This is very frustrating as I put in thousands of dollars and get nothing in return. What can I do to get some of this money to be spent on my potential customers?  I appreciate any insight you might have since you mentioned your store was a franchise as well.   Kristen

 

Kristen, you are speaking to me! This was probably my biggest frustration as a franchisee.   There is nothing worse than pouring money into something that you never see any benefit from.

 

** For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 16 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 15 Is Your Local Small Business Failing Due to Your Success?
15:03
2017-12-24 00:33:21 UTC 15:03
Ep 15 Is Your Local Small Business Failing Due to Your Success?

Episode 15 – The Local Small Business Coach Podcast

Today We Discuss: Are You a Victim of Your Own Success

 

In today’s episode: We discuss how your success can lead to your business’s failure.

 

Shownotes:

You always hear how 90% of small businesses are out of business within 5 years. Half don’t make it the first year. Usually when you hear these statistic people are talking about all the things folks did wrong.  People assume that the businesses were run poorly.

The reality is, there are quite a few local small businesses that actually crashed and burned due to their success!

Sounds weird and counter intuitive doesn’t it?  One normally doesn’t equate success with failure. 

Unfortunately, it is more common than you think.  You might be one of these businesses with a successful business that is about to crash and burn.

So how on earth does this even happen? Those of you in this situation want to know how to not become a statistic and those of you just starting or doing well, want to know how not to wake up and find yourself in this position at all.

Let’s take a look at 4 of the big reasons why this even happens:

Before we discuss these 4 items, what put someone in this position in the first place.

 

** For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website: LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 15 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 14 – Learning from Other People’s Mistakes & Successes to Grow Your Local Small Business
16:33
2017-12-24 00:33:21 UTC 16:33
Ep 14 – Learning from Other People’s Mistakes & Successes to Grow Your Local Small Business

Episode 14 – The Local Small Business Coach Podcast

Today We Discuss: Learning from Other People’s Mistakes & Successes to Grow your Local Small Business

 

In today’s episode, we will discuss how critical that you learn from others successes and failures.

Shownotes:

I want to dive into something today that I feel is critical for any leader to embrace. And when I say leader I mean both local small businesses owners but also those that lead teams within any company.  If you currently are working towards either of these goals, today’s episode will give you some great insight into what it will take to be successful.

I’ve mentioned this in passing in a previous episode but want to expound on it more and why I feel so strongly about it.

Let me start with a quote from motivational speaker, Jim Rohn

 

“It’s important to learn from your mistakes, but it is better to learn from other people’s mistakes, and it is BEST to learn from other people’s successes. It accelerates your own success.” —Jim Rohn

 

I LOVE this Quote!  It sums up my philosophy for the past 30 years. What is fascinating is that I actually just discovered this quote. Imagine my happiness when I found out that my personal philosophy lined up with one of the greats!

 

**

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 14 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 13 - Q &A: Finding Help that Sticks Around for Your Local Small Business
17:17
2017-12-24 00:33:21 UTC 17:17
Ep 13 - Q &A: Finding Help that Sticks Around for Your Local Small Business

Episode 13 – The Local Small Business Coach Podcast

Today We Discuss: Question on Finding Help that Sticks Around

 

In today’s episode, we will discuss why do I think your team is your #1 asset.

For today’s question, I’m actually going to answer one that I had from a small business owner I was speaking with the other day.  This business owner has no employees but does hire folks for the day to help with various jobs. Technically they are called independent contractors for those of you mistakenly call them temporary help. While yes, they are usually temporary, in the eyes of the government, temporary help is usually associated with hired folks. Those who you hire for a job here and there and are not part of your hired team are called these independent contractors.

 

Now, the subject or hired folks vs independent contractors can get pretty complicated and not for this particular episode but we will discuss it more in a future podcast.

 

Ok, now back to our question. This business owner’s question was: How do you find people that will last longer than a few hours or that you can at least count on and they do a good job?

 

The first thing that popped to mind when he asked the question was where has he been finding his “hired hands” from currently?  I already had an idea but wanted to get confirmation that my hunch was correct.

 

You see, experience has shown that when someone needs help for the day they tend to look around for folks that have nothing to do but might want to make some extra money. So they typically will ask around, ask people they run into, folks on the corner, things like that. Trust me, I’ve seen plenty of folks picked up for a days work through the years on the corners of Home Depot.

 

When I asked this small business owner, my hunch was correct. He found his help typically through folks he ran into. His last one was someone from his street who had been looking for work.

 

While this can be a quick fix to the problem of needing someone right away, honestly, you are lucky to get what you get.   Here’s why this approach rarely works out.

 

**

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 13 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 12 - Your People Are Your Greatest Asset in Your Local Small Business
17:40
2017-12-24 00:33:21 UTC 17:40
Ep 12 - Your People Are Your Greatest Asset in Your Local Small Business

Episode 12 – The Local Small Business Coach Podcast

Today We Discuss: Your People Are Your Greatest Asset

 

In today’s episode, we will discuss why do I think your team is your #1 asset.

Plain and simple. They are the ones that are interacting with your customers and clients. They are the ones that are accomplishing each and every task. They are the ones that represent you and your brand!

The folks you accept to represent you speaks volumes to you as a leader. The behaviors you encourage and accept tells every customer or client what you stand for.

Think about any business that you have gone into and the people didn’t acknowledge you, or they didn’t care if you were there or not. What if you saw them taking to each other and not to you? What if they sneezed on your food or slopped stuff on your plate?  How about if their pants were hanging low or their shorts up their butt?

If your team goes into people homes, what if they cussed in someone’s home or knocked over stuff? What if they parked on their yard?  It is all these little things that speak volumes.

 

**

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 12 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 11 - Partner with a Real Estate Agent to Double / Triple Your Sales in Your Local Small Business
23:32
2017-12-24 00:33:21 UTC 23:32
Ep 11 - Partner with a Real Estate Agent to Double / Triple Your Sales in Your Local Small Business

Episode 11 – The Local Small Business Coach Podcast

Today We Discuss: Partner with a Real Estate Agent to Double / Triple Your Sales in Your Local Small Business

 

In today’s episode, we will discuss a great way for certain types of businesses to double or triple their sales. If you are a new business just starting out, this is a great way to build your business.

I’m actually amazed at how this is such a well-kept secret. Those that have figured it out, are enjoying some great growth in their business.

If you are a local small business owner whose primary customer / client is a home owner, then you need to learn this major game changer for your business.

This secret?  Partnering with a Realtor to Double / Triple Your Sales

In today’s episode we dive in and discuss what steps you need to take to and why Realtor’s can be a fantastic lead for your business!

 

**

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 11 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 10 - Q &A: Starting a Local Business to Pay off Your Debt
22:34
2017-12-24 00:33:21 UTC 22:34
Ep 10 - Q &A: Starting a Local Business to Pay off Your Debt

Episode 10 – The Local Small Business Coach Podcast

Today We Discuss: Question on Starting a Local Business to Pay off Your Debt

 

In today’s episode, James is thinking of starting a local small business to help pay off his debt.

Believe it or not, a lot of local small businesses are started by folks that just wanted to create some extra income and they took their passions or skills to the community.

We discuss James’ idea of starting a landscaping business and the pros and cons of this business.

We also discuss the ways he can get out to his community his new business and his options to do this with very little money to get going.

A great episode for those also thinking about starting a local small business with little to no money.

 

**

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 10 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 9 - Your Small Business's "Brand" and What it Stands For
18:45
2017-12-24 00:33:21 UTC 18:45
Ep 9 - Your Small Business's "Brand" and What it Stands For

Episode 9 – The Local Small Business Coach Podcast

Today We Discuss: Your Small Business's Brand and What it Stands For

 

In today’s episode.  We are going to discuss your company’s brand and what is stands for.

Keep in mind that your brand is part of your marketing but it is much more than this.

Your brand is what your community tells you it is. Usually this is based off what you tell your community.

In today’s episode, we will dive into “branding” and what it means. How you create one. And how it is way more than your local and name.

 

**

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 9 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Ep 8 - Customer Service is Your Small Business's Secret Sauce
23:12
2017-12-24 00:33:21 UTC 23:12
Ep 8 - Customer Service is Your Small Business's Secret Sauce

Episode 8 – The Local Small Business Coach Podcast

Today We Discuss: Customer Service is Your Business’s Secret Sauce

You all know customer service is important. But do you BELIEVE in your heart that it is important? You have to mean it.

In today’s episode we discuss how customer service has been drilled in my head and why it needs to be drilled in yours as well as your teams.

We discuss our favorite customer service locations and why we love them!

We also discuss 6 Quick tips to Great Customer Service and how your customer service will separate you from your competitors!

 

**

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the Speak Pipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 8 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Ep 7 – Q &A: How Can I go from $35k to $100k Profit in my local small business?
19:24
2017-12-24 00:33:21 UTC 19:24
Ep 7 – Q &A: How Can I go from $35k to $100k Profit in my local small business?

Episode 7 – Question Episode – How Can I go from $35k to $100k Profit in my Local Small Business?

 

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.

And today, I thought we would go ahead and start our Friday Questions. Eventually I’m hoping we get some great questions and have 1-2 days a week of questions. 

I’m a firm believer that we can all learn from others so I’m excited for us to share each of our challenges so we can learn together.

 

So let’s dive into our first question.  I grabbed this one since it ties into the theme we have been having on getting your business up to a $100,000 profitable.

 

This message is from Cliff…     Cliff writes…

 

Hello,

I listened to your 2 episodes on making $100,000 in my business.  Last year I only made $35,000 and I worked my tail off just to get to that. How on earth can I realistically get to $100,000? Thanks in advance for any insight on how I can get started.

                                                                                                          Cliff

Hey Cliff,

I can totally understand that this might seem like a huge hurdle and currently you just can’t see how you are going to make this happen.

 

Now, you don’t mention what type of business you have so I’m going to be a little more generic but you should be able to adapt this to your business.

 

But first, let’s address the elephant in the room. Can ALL local small businesses get to $100,000 profit?   I’m not going to pretend that each and every business can. For example, a dog walking business is going to have a tough time as that is a lot of dogs at a low price.

However, with that said, while 90% can’t there are probably 10% that can. They will need to scale it using other people. Creating a team of dog walkers and hiring independent contractors to do the work.

Also a dog walker in a city location is going to do much better than a dog walker in the country.

 

Another great example is, an AC repair tech in Arizona is going to make some serious cash compared to an AC guy in Alaska.

 

So the key take a way is you must have the right business in the right area.  You must set yourself up for a business that has the best potential to grow.

 

But honestly, the vast majority of local businesses can have a shot at this milestone, you just have to realize you might be building a team vs individual type of business.

 

So if you have one of these types of businesses, then just think creatively.

 

Ok, let’s get back to Cliff,  and let’s assume he has a scalable business.

 

First, please know it is possible.  The key to accomplishing this goal is to realize it just can’t be “business as usual”.  If you are like most small business owners, your time is already maxed out and the thought of doubling or tripling your business is not feasible “doing what you are already doing”.  

 

The best way to attack this goal is to break it down. Just like we did in episodes 3 & 4.   Now, I’m not going to rehash those episodes but if anyone hasn’t listened to them yet, just check them out afterwards as I go into more detail.

 

Cliff,

If you and I were to sit down and go over your business, the first thing we would do is look at your sales, your profit and your expenses.  Right away we would be able to identify a potential issue if you didn’t have clean books to even have this dialog. There is no way to make that leap if you don’t know your current situation.

 

**

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the SpeakPipe Button or just email me atTammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 7 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 6 - Standing Out from Your Competition
28:54
2017-12-24 00:33:21 UTC 28:54
Ep 6 - Standing Out from Your Competition

Episode 6 – Standing Out from Your Competition in Your Local Small Business

 

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.

This is episode 6 and today we are going to discuss how to stand out from your competitors.

 

But before we dive in, I want to take a moment to discuss something that I saw on the Profit last night that really stood out based off our last couple of episodes.

 

If you aren’t watching the Profit, you need to. This is probably one of the best TV shows every local small business owner needs to watch.  Marcus Lemonis, the amazing businessman behind the show, invests in local business to help not only turn them around, but to develop a brand that he can take national.

 

His main mantra is something I’ve always been preaching, just using different words and that is People, Process and Product. He gives mini business lessons to the audience and as a small business owner, you can learn so much.

 

The main reason I bring this up is, in last night’s episode Marcus asked the small business owner, who had 5 soup shops by the way, what his gross margin was. This owner looked right at him and had no idea.

 

This really stood out to me since we just got through talking about this last week how you need to know your gross margin. Here is Marcus and one of his key questions was this very thing and then he goes on to share how if this man gets his gross margins up he would add over a million in sales and $300,000 in profit from this one thing.

 

It really drove home how important this is. 

So if you aren’t watching, please go back and watch all the episodes. Maybe we will dive in more in a future episode.

 

But let’s dive into today’s topic – Standing out from your competitors.

 

I picked this topic to follow our last episode’s discussion on our Ego getting in the way on purpose.   Our Ego really goes crazy when it comes to our competitors.  Often times we beat our chest that we are so much better than they are, that we miss what they are doing well.

 

I actually have a great learning lesson I had on this back in my Depot days.  Since I had been with them from the 64th store, we were a very fired up group. We were growing so fast and kicking butt and our ego was huge. We dominated our competition and the love affair American had with us was pretty amazing.

 

As we expanded into the Western states, which is what I was a part of, we just took over a state at a time.  We had no problem being obnoxious and cocky. Then a strange thing happened, we went into Washington up against a pretty popular big box retailer similar to us. No matter what we did, these guys kept getting strong and going head to head with us.

 

It kind of through us for a loop since we felt we were so much better than they were. But the customer was telling us something different.

Long story short, when we finally stopped beating our own chests and started to listen to the customer and how they were voting with their dollar we learned a valuable lesson. It led to use making a huge change that impacted a large chunk of our business.

Those of you that shopped us 15 years ago saw us transition from a huge contractor focus to one that was both a contractor business and a home décor business.

This was huge for us and a great move.

It all came from us just listening to what the customers were telling us we needed to do to grow our business and meet the needs they were looking for.

 

I tell you this story as it is just as important to each local small business owner as it was to this big box retailer.

 

For each of you, there are others in your community that are also doing either a similar business as you are or they are offering maybe 1 or 2 similar services.  Your goal is to find out what they are doing right and what they are doing wrong. What are the opportunities that you can be taking advantage of?

 

How can you stand out from your competitors?

 

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the SpeakPipe Button or just email me atTammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 6 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 5 - Is Your Ego Getting in the Way of Your Small Business’s Success?
23:34
2017-12-24 00:33:21 UTC 23:34
Ep 5 - Is Your Ego Getting in the Way of Your Small Business’s Success?

Episode 5 Is Your Ego Getting in the Way of Your Small Business’s Success?

 

Today we are going to talk about our Ego and how it can get in the way of our Business’s success.

 

I’m sure some of you cringed when I said it that way.  I know I would have.  My thought would have been some thing like, I don’t ever let my ego get in the way, you don’t know what you are talking about.

The problem is, when I check my ego at the door, it absolutely has cost me money in all of my businesses.

Let’s face it, many of us are good at what we do, and when we are good at what we do we tend to take a lot of crap from folks that we think we know a lot. I know I do. However, I always respond that it isn’t that I think I know it all, I just happen to know a lot.

This thinking however, causes us to be over confident at times and therefore we don’t see things we should.  

 

It might seem wrong to think that your Ego is causing your business to fail. Now, it might not be causing it to fail, but it might be causing your business not to grow or to be losing sales or profits.

 

Let’s talk about 5 ways in which our Ego can get in the way of our business’s success

 

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the SpeakPipe Button or just email me atTammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 5 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 4 - The 8 Steps Local Small Business Owners Need to Take to Make $100,000 in Profit?
29:04
2017-12-24 00:33:21 UTC 29:04
Ep 4 - The 8 Steps Local Small Business Owners Need to Take to Make $100,000 in Profit?

Episode 4 - Part 2 - Can Local Small Business Owners Make $100,000 in Profit? These are the 8 Steps they Need to Take

 

CLICK to WATCH THE VIDEO

Welcome back to the Local Small Business Coach Podcast, I am your coach Tammy Adams.

So in episode 4, we are going jump into Part 2 of Can Local Small Business Owners Make $100,000 in Profit? 

 

In episode 3 we spent some time breaking down how to figure out how much you need to sell to hit your $100,000 profit. I know it was a number’s filled episode but hopefully you got a lot of insight into profit margins and how it impacts your business.

 

If you missed the episode, head on over to episode 3 to learn how to figure out the sales needed in your business to hit your $100,000 goal.

 

So, after our last episode you should have an idea of what you need to do in sales to hit your $100,000 profit target.  Now, getting to this target, is going to be the accumulation of a lot of little things you will do. But let’s concentrate on 8 Steps that should get you there.

 

Step 1 – You must set aside 2-3 hours a week to start working ON your business and not just IN your business.

 

You might recall we discussed this in more detail in episode 2.  The reason I had this in an earlier episode is because it is going to be a crucial step into setting aside the time you need to work on your marketing, your systems and other critical areas of your business.

 

As long as 99% of your time is spent on the “doing” you will never grow beyond your current capacity.  So this step is a very important part of your game plan.

 

So when is the best time to schedule this? Ideally, you would spend your first hour of each day working on your business. However, some of you must get an early start so then set aside time at the end of the day. Worse case, set aside your first few hours on Monday or time on Sunday afternoon.

Remember, you need to make this time a habit. The best way to make it a habit is to pick the same time each day or week. Whatever you pick, make sure you fully commit and block your calendar during this time. Make it a sacred part of your week.

 

Step 2 – You need to Identify the gap between what you are currently doing today in sales and what you are needing to do to hit your target. So for example, let’s say you are bringing home $5,000 a month or $60,000 a year profit. So we know you need to grow your business by $40,000 in profit.

 

We also know that your existing sales are around $125,000 and that covers both your expenses and the $60,000 in profit.

 

In yesterday’s exercise you realized you need to take your business from $125,000 in sales to $230,000 to hit your new $100,000 goal plus expenses.

So you need $105,000 more in sales annually or $8.700 a month. 

Ok, I know I promised you no more math but since some of you didn’t figure this out earlier, we need to make sure you do it.  LOL

 

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the SpeakPipe Button or just email me atTammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 4 - Local Small Business Coach Podcast

Episode 4 - 8 Step Workbook FREEBIE

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 3 - Can Local Small Business Owners Make $100,000 in Profit?
30:18
2017-12-24 00:33:21 UTC 30:18
Ep 3 - Can Local Small Business Owners Make $100,000 in Profit?

YES!! Local Small Business Owners Can Make $100,000 in Profit!

 

Here is a peek at the Show Notes from the Episode: 

 

Welcome to Episode #3 of the Local Small Business Coach Podcast. Today we are going to discuss…

Can Local Small Business Owners really make $100,000?

 

First let’s acknowledge that some of you have already hit this milestone. Fantastic and I’m so proud of you and your business. Plus, some of you have hit this number but it might be due to being in higher end markets. And since you can charge more, your take home might be more. But since your cost of living is so high, you might find your number might actually be $150,000 vs the $100,000.

 

Either way, this episode will help you as well. It will be for anyone that wants to increase their profits.

 

The vast majority of you however, are probably landing somewhere between what the statistics show which happens to be $35,000 and $75,000.

 

I’m going to split this topic of Developing a $100,000 profit business into two episodes.  In our next episode we will dive into the 8 Step game plan to making it happen, but first we need to identify what your target sales/revenue needs to be to obtain your $100,000 profit.

 

For the full show notes click the link below!

 

HELPFUL LINKS

 

Link to the Video

Link to the Spreadsheet

 

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the SpeakPipe Button or just email me atTammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 3 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

 

Ep 2 - Working On Your Business & Not Just In Your Business
23:23
2017-12-24 00:33:21 UTC 23:23
Ep 2 - Working On Your Business & Not Just In Your Business

Episode 2 LSBC -  Working On Your Business & Not Just In Your Business

 

Hey everyone, hope your day is going well. Thanks for sharing part of it with me.

 

For today’s episode we are going to discuss one of the top reason’s that local small businesses hit a plateau

 

Far too many local business owners are spending 99% of their time working in their business vs on their business.

 

Michael Gerber wrote a book called the e-Myth. The current edition is actually called The e-myth Revisited. I’ll have a link in the show notes as well.  GET EMYTH REVISITED BOOK

 

Long story short, he discusses how small business owners have several hats they wear. The first is the Technician who spends their time on the doing, the entrepreneur who spends their time on the big picture and where the company is going and the manager who is managing the tasks of the job.

 

Ideally, you are working seamlessly between them. The challenge is, far too many of you are running from job to job and doing, doing, doing. And if all you are doing is doing the job, when do you spend the time on developing the future and putting the systems in place to grow your business?

 

Think of the difference you would have in your business if you spent quality time hiring the right folks? Or working on your marketing plan? What would happen to your business if you looked at things you do over and over and you put the process in place make it more automated?  What if you took the time to document and track not only all your sales but created a breakdown of costs per item or service?

 

How much better would you react to seasonal swings if you knew what the trend was? Which products or services took off during the critical times. I’m not talking wild ass guesses either, I’m talking using actual numbers that you have tracked.

 

I know what you are thinking, “I hear what you are saying Tammy, but I just don’t have the time”.

 

I would tell you that you are absolutely right! You don’t.  But here is the catch 22.  You don’t have the time because you are working all day in your business due to having poor processes, repeating the same thing over and over, having to chase your customers and your employees. 

Your success is actually preventing you from even more success.

 

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the SpeakPipe Button or just email me atTammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 2 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 1 - Being Open to Change in Your Local Small Business
20:00
2017-12-24 00:33:21 UTC 20:00
Ep 1 - Being Open to Change in Your Local Small Business

Episode 1 LSBC -  Being Open to Change in Your Business

  

Welcome back to our Official Episode #1 of the Local Small Business Coach Podcast. Hopefully you had a chance to listen to episode 0 in which I shared a little about myself and my journey to this point. During the course of the podcast I’m sure I’ll share even more. 

 

Originally I was going to discuss a different topic but after recording and then editing Episode 0, I realized that I really needed to start with the topic of change.

 

Here is some of what you will hear: 

 

The best business leaders are ones that have realized they need to embrace change. They realize that they needed to study success and do what successful people do.

 

I want to challenge each of you as spend time together to keep an open mind and to try the various best practices you will hear. Remember, they aren’t just my best practices, they are best practices from many local small business owners.

 

  • I will challenge you to dive into your business more
  • I will challenge you to change the way you currently spend your time
  • I will challenge you to look at your competitors in a positive way and not just how you kick their butt
  • I will challenge you on how you hire and onboard your people
  • Over time I hope to challenge you on all aspects of your business

 

But here is the cool thing, here is what you can expect in return…

 

  • You will take your business to a higher net income level
    • At minimum, I believe every local small business owner should make $100,000 dollars in profit - Yes, profit, and not just sales
  • You will find yourself not living job to job. Instead you will be building a future for not only your business but more importantly for your family
  • You will make a huge difference in your local community
  • You will have the best teams or crews and be the envy of others
  • You will get over those hurdles that have been holding you and your business back.

 

For the full show notes click the link below!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the SpeakPipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 1 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com

Ep 0 - Welcome to The Local Small Business Coach Podcast
21:17
2017-12-24 00:33:21 UTC 21:17
Ep 0 - Welcome to The Local Small Business Coach Podcast

The Local Small Business Coach Podcast is Born!!

 

Hi and welcome to The Local Small Business Coach Podcast! I am excited by this journey and can't wait to spend time with you.

 

Here in Episode 0 I am taking some time to introduce myself and my journey that has lead me to pursuing my passion which is helping local small business owners.

 

I want all local small business owners to have so much success.

I want them to beat the 10% survival odds that statistics tell us.

I want you to increase your profits, boost your sales, improve your processes and develop strong teams.

I want to be part of your journey!

 

If you are a local small business owner looking to increase your take home pay to at least $100,000, then this podcast is for you! Listen either on your favorite podcast app or right here on YouTube! And don't forget to check out the website: LocalSmallBusinessCoach.com

 

This is a show about you and for you so please make sure you submit your questions on the website. I'd love to answer them on air.

 

Take a listen and hopefully you will be back for the official Episode 1

 

Let's do this together!

 

HELPFUL LINKS

Podcast Website:    LocalSmallBusinessCoach.com

Leave your Message on the website with the SpeakPipe Button or just email me at Tammy@LocalSmallBusinessCoach.com

Episode Show Notes:  Episode 0 - Local Small Business Coach Podcast

Our Training Materials for Local Small Business Owners:  TrainingforLocalSmallBusinessOwners.com

Starting a Local Small Business Website:  StartALocalSmallBusiness.com